Lauren Papalas, LCSW

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.

Jun 25, 2026

Location parking pleasant office

Jun 25, 2026

Very caring staff excellent therapist

Jun 18, 2026

Staff make me feel welcome and very understanding they want to help you with your healing process.

Jun 11, 2026

I am so pleased with the care I have gotten from my counselor Lauren Papalas. She has helped me process several crises in my life in the last five years. She has so much compassion and knowledge that is beyond her age!

Jun 11, 2026

My therapist is fantastic. She is knowledgeable, empathetic, and effective. She connected with me on the first visit. I have achieved a great deal of progress in a short time.

Jun 10, 2026

I really liked my therapist. She was patient, a great listener and open to my struggles with OCD,

Jun 9, 2026

They make recommendations.

Jun 9, 2026

Smooth transition amongst the providers. All have been great

Jun 3, 2026

My care

May 27, 2026

Nice and helpful

May 8, 2026

Love the facility and personal.

Apr 29, 2026

I am very impressed with the behavioral counselor, Lauren Papalas. She has been intuitive, professional, compassionate, and has purposeful activities and suggestions to help me achieve my goals. I would definitely recommend her to my friends and family. It would be wonderful, if she saw patients in every age group.

Apr 29, 2026

“Lauren” is very professional and cares about my health and wellbeing. I enjoy attending my sessions with her.

Apr 23, 2026

The program is great

Apr 22, 2026

Easy access with parking lot quick distance away.

Apr 15, 2026

I love my therapist, Lauren. She has been so helpful for me after my husband passed away. She has a gentle but wise approach to counseling .She is young but her way of relating to me is very mature and very knowledgable! I am blessed to have been placed with this special woman!

Apr 4, 2026

The personal are very understanding.

Mar 15, 2026

The facility was nice and friendly

Mar 3, 2026

I like the building where it’s located I like the people on the service that you provide It meets the needs that I was seeking to receive professional help Therapist that I was paired with is a perfect match

Mar 3, 2026

Very efficient and intelligent staff and doctors. Didn’t have to wait too long and got all my questions answered.

Feb 26, 2026

Very understanding and recommends solutions to my problems.

Feb 14, 2026

My therapist!

Feb 4, 2026

Lauren Papalas was knowledgeable and personable. Her friendly and professional demeanor put me at ease, and left me wanting to return. She represented Baptist Behavioral Health very well.

Jan 29, 2026

went video and it was excdellent

Jan 22, 2026

The staff as AMAZING!!!

Jan 21, 2026

Organized Professional Staff Results driven Clear and concise communication

Jan 14, 2026

The facility itself is easy to find in the parking is doable. Easily accessible.

Jan 14, 2026

The friendly atmosphere and ease of check-in.

Jan 9, 2026

My doctor

Jan 8, 2026

efficiency

Jan 6, 2026

Professional

Jan 3, 2026

Easy to find, ample parking. Comfortable waiting area and rooms.

Dec 31, 2025

The care received

Dec 11, 2025

I cannot say enough wonderful things about Lauren Papalas, LCSW at Baptist Behavioral Health in Jacksonville, FL. She has been incredibly supportive, compassionate and truly invested in my well-being since the day I first met her. She listens with genuine care, never rushes our conversations, and always makes me feel heard and understood. Because of her guidance, expertise, and kindness, I've experienced tremendous improvement in my mental health. She provides clear explanations, thoughtful insight and practical tools that have made a real difference in my daily life. I am deeply grateful for everything Lauren has done for me. She is an exceptional therapist and I would wholeheartedly recommend her to anyone seeking meaningful, compassionate and effective care.

Dec 10, 2025

The people there are very professional and their behavior and very kind as well. It’s easy to get to the facility and the parking is also easy and plentiful. My therapist is professional and yet very kind and thoughtful as well.

Dec 9, 2025

This is a great program to help people with mental health issues. I was so pleased to have a team of professionals guide me through the process.

Dec 2, 2025

The office is in a convenient location and easy to access. The office is comfortable. The staff is wonderful and efficient. Dr. Lauren is understanding and very knowledgeable. She is easy to talk with and has a special gift and a caring way about her. Dr Lauren is very intelligent as well as very intuitive. She is a pleasure to work with and is an asset to the organization. I highly recommend Baptist Behavioral Health.

Nov 19, 2025

Lots of parking, easy to locate comfortable waiting room, easy check in with friendly staff.

Nov 18, 2025

Very open and friendly.

Nov 12, 2025

The care

Oct 31, 2025

The therapist and staff are welcoming.

Oct 30, 2025

Everything💕

Oct 29, 2025

I feel very comfortable with my therapist. She’s like a friend I can talk to. She’s professional, but yet she is kind and not judgmental.

Oct 8, 2025

Punctual and allows me all comforts I need to effectuate the meeting.

Sep 25, 2025

Convenient and parking is fairly easy.

Sep 24, 2025

Friendly. Convenient. Easy to get an appointment

Sep 20, 2025

All

Sep 18, 2025

The people are friendly and very helpful when I need them.

Sep 16, 2025

Convenient location

Sep 16, 2025

Convenient location . Wheelchair accessible. Nice quiet environment.