Lauren Papalas, LCSW

LICENSED CLINICAL SOCIAL WORKER

Baptist AgeWell Physicians - Downtown

841 Prudential Dr, Suite 180

Jacksonville, FL 322078329 Directions

9042024243

www.baptistjax.com

4.8 out of 5

140 verified ratings

140 Ratings, 64 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 22, 2025
The best.

May 21, 2025
People are very caring.

May 21, 2025
The staff is professional, caring, and responsive.

May 16, 2025
My therapist Lauren has been so helpful to me in working through some serious family issues. She has a gentle yet challenging approach with me. I do not receive answers to my questions from her. Lauren allows me to explore options through her suggestions. In the beginning, I was unsure of working with a counselor who is so young. But Lauren is wise and experienced beyond her chronological age! What a blessing she has been to me!

May 15, 2025
It's not the facility, it the doctor. Excellent care.

May 15, 2025
Great location. Easy parking. Courteous staff.

May 1, 2025
We connected Totally professional

May 1, 2025
Love the honestly be able to listen an respectful help

Apr 23, 2025
Convenient, my counselor, Lauren P. was excellent.

Apr 18, 2025
Very professional and resourceful

Apr 10, 2025
Very user friendly, staff pleasant. Lauren Papalas great with listening and enabling healthy growth

Apr 9, 2025
The first appt was outstanding. I left the office feeling there was definitely hope for the possibility Of finding positive ways to manage stress and depression. My counselor was very easy for me to be open with and share issues that are challenging for me.

Mar 27, 2025
Convenient-INCREDIBLY convenient!

Mar 21, 2025
Need been to facility. Like the ability to meet for sessions on line.

Mar 21, 2025
The kindness and compassion of the staff is exemplary.

Mar 12, 2025
It was very comfortable office space. Looking forward to future visits

Mar 7, 2025
Very professional and welcoming

Mar 2, 2025
The lady listened to me.

Feb 20, 2025
Friendly and welcoming. Lauren Papalas is very compassionate and has helped me a great deal. I am grateful to have been accepted as a patient to receive such helpful assistance.

Feb 12, 2025
The office is clean, welcoming, comfortable.

Feb 12, 2025
the kindness and the attention from the provider. Appointments are easy to schedule and the location is convenient.

Feb 12, 2025
I enjoyed meeting Lauren. She was very thorough.

Feb 6, 2025
I love Lauren, I can truly vent to her, and she helps me work through my "issues"

Jan 31, 2025
Professional and respectful

Jan 16, 2025
I liked the Zoom visit as to opposed to traveling.

Jan 10, 2025
The kindness and sensitivity!

Jan 1, 2025
The location is good, the staff is nice and welcoming, and my therapist is outstanding.

Dec 25, 2024
Lauren Papalas is very good and very accomplished. So glad I am working with her on some tough issues.

Dec 11, 2024
Your therapist

Nov 22, 2024
Very friendly and accommodating.

Nov 21, 2024
Lauren Papalas is great.

Nov 8, 2024
Great dept with excellent personnel. Atmosphere of office is perfect and very professional.

Nov 6, 2024
Easy access and convenient location

Oct 31, 2024
Figuring out parking was difficult, but once there all good. Staff friendly and professional

Oct 24, 2024
I appreciate the focus on my physical and mental issues at the time and suggestions for obtaining better results.

Oct 23, 2024
The therapist guides our sessions based on my needs at the time, and it has been a life changer at home.

Oct 18, 2024
My Counselor was helpful in suggesting resources, techniques in coping with Dementia and in listening attentively at each session. Her demeanor, voice and personality was very professional and caring and I felt comfortable with seeing her for counseling.

Oct 11, 2024
Efficient. Kind. clean.

Oct 10, 2024
Very nice experience

Oct 9, 2024
Competence of therapist Easy access Friendly staff

Sep 22, 2024
I like the positive changes I am making to be more organized and focused as a result of my cognitive therapy there.

Sep 20, 2024
Staff and Professionals are cordial and knowledgeable. Facility is located close to home.

Aug 28, 2024
Friendly front desk. Easy access. Welcoming

Aug 26, 2024
Easy location. Staff was nice and helpful.

Aug 22, 2024
Professional and compassion. I feel safe expressing my feelings

Aug 21, 2024
Appreciate my therapist very much, she is very kind, patient and informative.

Aug 14, 2024
It's not the facility! It's the person I am working with who is top-notch.

Aug 1, 2024
Kind and attentive. Easy to book.

Jul 19, 2024
When I saw my Primary doctor at this facility, quite a while ago , I was pleased with the efficiency and personal service to be able to see a variety of needed Professionals for various medical issues at that time. Since being away for a number of years, I find the staff are attentive and the Professional that I spoke with was friendly and thorough.

Jul 17, 2024
Personal and professional 100%