Lauren Papalas, LCSW

LICENSED CLINICAL SOCIAL WORKER

Baptist AgeWell Physicians - Downtown

841 Prudential Dr, Suite 180

Jacksonville, FL 322078329 Directions

9042024243

www.baptistjax.com

4.9 out of 5

189 verified ratings

189 Ratings, 85 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 25, 2025
Convenient and parking is fairly easy.

Sep 24, 2025
Friendly. Convenient. Easy to get an appointment

Sep 20, 2025
All

Sep 18, 2025
The people are friendly and very helpful when I need them.

Sep 16, 2025
Convenient location

Sep 16, 2025
Convenient location . Wheelchair accessible. Nice quiet environment.

Sep 12, 2025
Good counseling sessions with takeaways to practice daily. Flexibility in having sessions in person or virtually as needed.

Sep 7, 2025
Lauren Papalas is terrific. She is professional, understanding and the best listener. I want to continue my sessions with her only. She has made such a difference to help me resolve my issues.

Sep 4, 2025
I was very comfortable and at ease which made it easy to talk. I never felt uncomfortable or nervous.

Sep 4, 2025
I like that there is a nice setting and friendly people that work there.

Aug 26, 2025
Very supportive! Quality care.

Aug 20, 2025
The new office setting is wonderful. The receptionist is kind and efficient.

Aug 9, 2025
Very caring and just being able to talk to someone really helps

Aug 8, 2025
The building is familiar to me and close to my home.

Aug 6, 2025
I really liked speaking to a female doctor.

Aug 1, 2025
Therapist Lauren P. San Marco location. She is wonderful!

Jul 25, 2025
Lauren Papalas is amazing!

Jul 17, 2025
Professional, helpful, flexible scheduling and terrific counselor (Lauren Papalas). The best ever!!

Jul 12, 2025
The ability to visit electronically

Jul 3, 2025
Excellent, professional counseling, good location and parking, easy appointment setting. I am very confident that I am getting the very best care.

May 30, 2025
Well kept and once I figured out the parking it was easier access.

May 22, 2025
The best.

May 21, 2025
People are very caring.

May 21, 2025
The staff is professional, caring, and responsive.

May 16, 2025
My therapist Lauren has been so helpful to me in working through some serious family issues. She has a gentle yet challenging approach with me. I do not receive answers to my questions from her. Lauren allows me to explore options through her suggestions. In the beginning, I was unsure of working with a counselor who is so young. But Lauren is wise and experienced beyond her chronological age! What a blessing she has been to me!

May 15, 2025
It's not the facility, it the doctor. Excellent care.

May 15, 2025
Great location. Easy parking. Courteous staff.

May 1, 2025
We connected Totally professional

May 1, 2025
Love the honestly be able to listen an respectful help

Apr 23, 2025
Convenient, my counselor, Lauren P. was excellent.

Apr 18, 2025
Very professional and resourceful

Apr 10, 2025
Very user friendly, staff pleasant. Lauren Papalas great with listening and enabling healthy growth

Apr 9, 2025
The first appt was outstanding. I left the office feeling there was definitely hope for the possibility Of finding positive ways to manage stress and depression. My counselor was very easy for me to be open with and share issues that are challenging for me.

Mar 27, 2025
Convenient-INCREDIBLY convenient!

Mar 21, 2025
Need been to facility. Like the ability to meet for sessions on line.

Mar 21, 2025
The kindness and compassion of the staff is exemplary.

Mar 12, 2025
It was very comfortable office space. Looking forward to future visits

Mar 7, 2025
Very professional and welcoming

Mar 2, 2025
The lady listened to me.

Feb 20, 2025
Friendly and welcoming. Lauren Papalas is very compassionate and has helped me a great deal. I am grateful to have been accepted as a patient to receive such helpful assistance.

Feb 12, 2025
The office is clean, welcoming, comfortable.

Feb 12, 2025
the kindness and the attention from the provider. Appointments are easy to schedule and the location is convenient.

Feb 12, 2025
I enjoyed meeting Lauren. She was very thorough.

Feb 6, 2025
I love Lauren, I can truly vent to her, and she helps me work through my "issues"

Jan 31, 2025
Professional and respectful

Jan 16, 2025
I liked the Zoom visit as to opposed to traveling.

Jan 10, 2025
The kindness and sensitivity!

Jan 1, 2025
The location is good, the staff is nice and welcoming, and my therapist is outstanding.

Dec 25, 2024
Lauren Papalas is very good and very accomplished. So glad I am working with her on some tough issues.

Dec 11, 2024
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