Baptist Primary Care - Beaches Family Practice

900 Beach Boulevard

Jacksonville Beach, FL 32250 Directions

(904) 249-0335

www.baptistjax.com

4.8 out of 5

5,588 verified ratings

5,588 Ratings, 2,947 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 23, 2025
Clean, organized, and updated.

Nov 23, 2025
The speed to be seen

Nov 23, 2025
I enjoy short waits to see the doctor. I also appreciate Dr. Burnette's interaction with me. She listens and then advises.

Nov 22, 2025
Very clean and welcoming. Close proximity from my residence is a perk.

Nov 22, 2025
The staff. Always very friendly and helpful.

Nov 22, 2025
The staff here is amazing! Everyone is so nice and I’ve never had an issue getting an appointment when I need one. I’ve been able to get in same day many times.

Nov 21, 2025
Love, love , love my provider, Lori Austin-McDonald!!! She is a true professional and listens to me. I can tell she honestly is listening because of the follow up questions she asks. I have multiple medical problems and she is on top of them all. She meets me where I am each visits instead of preaching medical advice. That being said, she still will keep me focused on my medical goals. I have been going to this office for over 20 years! Love the office manager! She has been there longer than me. Had maybe two problems in past years. She stepped in and fixed the issues. True professional! Everytime I come in, she acknowledges me personally!

Nov 21, 2025
Dr Burnette is the first and only doctor to have successfully controlled my 50 year old hypothyroidizm.

Nov 21, 2025
Doctor is easy to talk to, assistant Renee is very professional, enjoy both of them

Nov 21, 2025
This medical team is a caring group of people. I feel like all of the providers i have seen are on top of current medical issues and are very understanding and patient.

Nov 20, 2025
Friendly 😊

Nov 20, 2025
Clean and attentive

Nov 20, 2025
I was glad to see that Dr. [last name] was no longer with the practice. I intended on finding a new facility to provide my medical needs because of this offensive attitude toward his patiences. I was pleased to hear from and visit with JP there at Beach Rd facility. JP was a breath of fresh air and a pleasure to work with. He listened and recommended a solution without criticism. Thank you for solving my problem before I had to leave.

Nov 20, 2025
Professional, responsive, friendly.

Nov 20, 2025
Everyone I met was caring, prompt, and professional.

Nov 17, 2025
Everyone is prompt, professional and so nice!

Nov 16, 2025
everything

Nov 16, 2025
Dr. Heath has been very helpful and professional

Nov 16, 2025
Friendly and knowledgeable.

Nov 16, 2025
Dr. McDonald is attentive and takes the time to provide a thorough visit to tend to every concern or need with compassionate care. Her team are incredibly supportive.

Nov 16, 2025
Lori McDonald is my favorite part of the office!!

Nov 15, 2025
I love Dr. Burnette! Best doctor I’ve ever had. She is so attentive and caring. The staff is wonderful! I’ve never had a bad interaction with the girls on the phone or in person. Everyone is super friendly and always willing to help when I call. Scheduling appointments is always easy and they offer great availability, even for last minute virtual visits. I highly recommend this office!

Nov 15, 2025
Love how my Dr takes the time to listen and explain everything. Renee is the best nurse ever!

Nov 15, 2025
Everyone is friendly, efficient, and professional. I especially love Lori Austin-McDonald. She truly listens and is a great problem solver.

Nov 15, 2025
Friendly staff, clean offices and Dr. Burnette!

Nov 14, 2025
Great atmosphere with friendly and knowledgeable people. Waiting time is well managed.

Nov 14, 2025
Roz is the best and my doctor C is wonderful!

Nov 14, 2025
Very nice staff

Nov 13, 2025
I’ve been using this pretty near 10 years (had Military prior) Good God almighty They’re good. Thank you to all the people who work here…. From Office manager to the Nurses and Doctors… I thank you all!

Nov 13, 2025
Clean, everyone is very friendly. Very short wait time to see doctor.

Nov 13, 2025
I love the location, the fact that this office has its own blood work lab which is very convenient, the staff is wonderful and my doctor is amazing!

Nov 13, 2025
Excellent doctor and staff

Nov 13, 2025
Everything and everyone! Very caring and knowledgeable.

Nov 13, 2025
Everything. Never have to wait, professional staff, clean office, convenient, and excellent doctors!

Nov 13, 2025
I feel that they really care about you. I love my PA Lori MacDonald , she takes the time to get to the bottom of the issues your having. Thanks to all

Nov 13, 2025
Clean and friendly employees

Nov 12, 2025
The staff was friendly and nice. Do you see me get me in in the spur of the moment.

Nov 12, 2025
Dr C is the best!

Nov 12, 2025
Clean and on time

Nov 10, 2025
Professional, friendly, helpful

Nov 10, 2025
JP is great! Knowledgeable, caring and listens

Nov 10, 2025
I love my Nurse Practitioner.

Nov 9, 2025
Efficient and friendly

Nov 8, 2025
Efficient and knowledgeable

Nov 8, 2025
Promptness and friendly staff. Love JP!

Nov 8, 2025
Stick to the schedule! Prompt and courteous! JP is outstanding!

Nov 8, 2025
Genuine caring by the whole staff.

Nov 8, 2025
Ease of getting appointments and information sharing! Lori is a real treasure.

Nov 8, 2025
Always professional and courteous!

Nov 8, 2025
Friendly, courteous staff, little wait time, and professional demeanor.