Lori Austin-McDonald, PA-C

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.

Oct 26, 2025

close my house.

Oct 23, 2025

Lori McDonald really cares about her patients. She listens to what they have to say.

Oct 23, 2025

Friendly

Oct 23, 2025

Always nice & they go above to help

Oct 13, 2025

The staff always treats me with kindness and respect and addresses whatever my needs are. They are a fantastic group of people and I am very pleased with the care I receive.

Oct 13, 2025

prompt service . cleanliness.

Oct 13, 2025

LOVE the Beaches Primary Care. The best thing about your office is Lori Austin-McDonald. She has awesome bedside manner & really takes the time to listen.

Oct 12, 2025

You feel part of the family with all the staff

Oct 11, 2025

Clean and friendly. Lori McDonald does a great job

Oct 9, 2025

The quick and friendly way I am checked in and out, the convenience of having the lab in the office and the wonderful care received from Lori!

Oct 7, 2025

I have been going to Lori McDonald for many years and prefer seeing her! She is very truthful and honest with me!

Oct 3, 2025

Lori McDonald is an excellent provider. She is smart, compassionate and healing. Front desk services have had better management and everyone is professional And friendly.

Sep 28, 2025

Friendly staff

Sep 27, 2025

Very friendly environment.

Sep 27, 2025

Easy to contact and get an appointment. Everyone is friendly and efficient. Lori Austin-McDonald is wonderful. She listens and is always able to help me. She is the reason that I come to this particular office.

Sep 27, 2025

Lori is great. Staff if always nice. Thank you.

Sep 26, 2025

Friendly fast and caring

Sep 26, 2025

Lori McDonald, she’s the only reason I’ve stayed since Dr [last name] left. She takes her time, she really listens and has helped me so much with my chronic health symptoms. I do believe she even saved my life when I had a pulmonary embolism. Please cherish her and all she offers your patients as I do.

Sep 21, 2025

The staff and my Dr. Lori. Very professional, always ready to answer questions and help guide you to live a healthy life.

Sep 18, 2025

Staff are caring and friendly . I like my PA Lori,. She is confident, and responsive to my needs.

Sep 17, 2025

Lori McDonald is amazing. She truly cares about her patience and takes the time to listen to what they have to say. She has taken care of me for a long time and she’s the only one I will go to.

Sep 16, 2025

The staff is courteous , helpful and always willing to assist.

Sep 16, 2025

Very little.. The experience was good. Was seen by the PA quickly and she spent time with me asking the right questions. My medical problem was solved.

Aug 31, 2025

I have always found the staff to be kind and caring. The medical staff is always exemplary. I'm very happy that Lori McDonald is still practicing. She has a wealth of information and it is comforting to be treated by a woman.

Aug 31, 2025

Best thing about your office is kind, caring nurses AND Lori Austin-McDonald. She actually listens and attends to your needs. I do not feel like a number with her. Totally worth every Penny.

Aug 29, 2025

This office is clean, with curtious employees. If your appointment is in the a.m., the wait time is minimal.

Aug 28, 2025

My Doctor and the office staff!. Myself and family have been going to this office for over 25 years!

Aug 28, 2025

Friendly and professional. Lori will listen.

Aug 23, 2025

Doctors and staff are always courteous and answer all my concerns. I never feel rushed thru my appointments.

Aug 19, 2025

Doctors, PA'S, NPNs, front desk.

Aug 16, 2025

Lori is a fantastic PA and kept me from leaving the practice when Dr [last name] retired. She is so friendly and truly cares about her patients.

Aug 12, 2025

I see Lori Austin-McDonald. Lori is very thorough, a good listener and always gives excellent guidance to assist in my journey to stay healthy.

Aug 12, 2025

Friendly, professional & attentive to my needs.

Aug 8, 2025

Service and Lori McDonald

Aug 2, 2025

professional courtesy and patient care

Aug 2, 2025

Been going there for over 22 years. Everyone is very professional and friendly. Lori McDonald takes her time to listen to you and find the best treatment to help you.

Aug 1, 2025

Lori McDonald is wonderful. She truly cares about her patients.

Jul 31, 2025

Front office is efficient and kind……Karen is always friendly and helpful and Lori is extremely knowledgeable and never makes you feel rushed.

Jul 31, 2025

I have been at this practice and have been seeing Lori Austin-McDonald for over 10 years. Everyone there is always super pleasant and extremely helpful. Lori is always very thorough and actually takes time with her patients. I can’t recommend her enough!!

Jul 27, 2025

Staff is always very nice & professional. Wait time is minimal. It’s also very close to where I live and convenient. Thank you.

Jul 27, 2025

Good service and very professional staff.

Jul 25, 2025

Courteous personnel and on-time service. Plus my PA is caring and professional.

Jul 20, 2025

Everyone is so nice and polite, take their time to make sure you get what you need or ask for, such as the fast time turnover of getting an appointment. The Staff seem to go out of their way to help you. The building /office is clean neat and well set up. If you need blood work done all you do is go upstairs and its done-on sight. The office is so convenient to get too and to get out of the parking lot. Located on one of the Main roads here at Jax, Bch, For me I am approximately 5 mins away, and do I love that. Try the practice out and you too will find a pleasant workplace but you will find Doctors and P.A. ready to help.

Jul 19, 2025

The staff and convenience

Jul 19, 2025

Lori listens and is so helpful. I really appreciate her.

Jul 17, 2025

ease of getting appointment when needed

Jul 17, 2025

My primary PA. She knows me after 18 years of seeing her. She provides compassionate care, education, and follow up.

Jul 14, 2025

I like Lori.

Jul 13, 2025

Lori McDonald was great in my visit to her last week. She took a good deal of time explaining everything I needed to know about my health situation. The last few visits have not been up to the standards of the past, but Lori has convinced me to stay with this Baptist office. I would highly recommend her.

Jun 30, 2025

All the staff is very friendly and helpful. I don’t feel rushed when I’m being seen.