Lori Austin-McDonald, PA-C

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.

May 24, 2026

Great friendly staff who always try to accommodate an unexpected appointment. Great medical care from professionals who really care and take time to get to know the patient. Prescriptions sent out quickly and tests ordered right away. I cannot say enough about the PA’s J.P. and Lori who are perceptive and always listen.

May 20, 2026

Very professional and respectful

May 17, 2026

Generally, everyone seems to be engaged, responsive and cordial. I'm not visiting the office all that much (at this point), so I can't say that I know everyone. But that doesn't seem to negatively affect how they interact with me. All of my interactions have been professional.

May 16, 2026

Lori and her staff that check me in are kind and very professional.

May 14, 2026

Relate well with both Dr. [last name] and PA Lori.

May 12, 2026

Professional and cordial

May 7, 2026

I like and trust Lori my provider. Everyone is very efficient and pleasant to work with.

May 6, 2026

Always excellent. From the moment I walk in til the moment I walk out. Nothing but excellent! Plus the fact that Lori Austin-McDonald is always so responsive on the portal, as is her nurse, Lori. Just so helpful and timely. I very much appreciate all the people in this office!

May 4, 2026

Convenient, Friendly staff, and affordable.

May 2, 2026

When I am sick, I need to see a Dr. that day, and they always make it happen!

Apr 22, 2026

Ms Lori was fantastic during my appointment

Apr 19, 2026

My doctor and the place is clean and some of the stuff are nice

Apr 17, 2026

The personal .

Apr 17, 2026

Efficient

Apr 17, 2026

Friendly staff and doctors

Apr 16, 2026

The friendliness of the staff .

Apr 10, 2026

Lori

Apr 8, 2026

Easy check in. Everyone is friendly. I don’t feel rush and get the answers to questions I may have.

Apr 8, 2026

Friendly and efficient office Blood draws quick and easy Lori, my PA is very thorough and spends plenty of time understanding my health. Great communication!

Apr 3, 2026

People are friendly, professional and good at their job

Apr 2, 2026

Staff is friendly and my provider is amazing.

Apr 1, 2026

The office refurbishment appears completed. Plenty of room, well lighted and smells clean. Everyone is very friendly and makes feel welcome.

Mar 31, 2026

I can usually see someone quickly if I need to. The staff are all very courteous and helpful.

Mar 28, 2026

I appreciate the convenience of the doctors and the facility, that includes the lab on site. Scheduling is efficient. I can have my lab work done prior to my doctor's appointment, giving both me and my doctors needed information and assessment of my medical status

Mar 19, 2026

Fast and clean.

Mar 18, 2026

promptness

Mar 16, 2026

Lori McDonald is wonderful. She listens to her patients and truly cares about them. She is very thorough and follows up on their care.

Mar 14, 2026

Everyone

Mar 11, 2026

PA Lori McDonald is a medical genius along with being very caring, thorough, and knowledgeable about current medications and patients' conditions. A true asset to any medical establishment.

Mar 7, 2026

Everyone is so friendly. My doctors are knowledgeable.

Mar 7, 2026

I've been a patient for decades and always get prompt treatments.

Mar 7, 2026

Friendly caring sttaff

Mar 7, 2026

The staff are always pleasant and professional. Patients are seen on time. Any questions or concerns are addressed. I get timely responses from phone calls. Email notifications give me quick feedback about visits and test results. I see Lori Austin- McDonald and she is very thorough and attentive. She takes the time to listen to any concerns and addresses all my health needs.

Mar 6, 2026

Clean and professional. Everyone is courteous and helpful. I’ve been going there for almost twenty years.

Mar 6, 2026

On time and everyone is very professional.

Mar 5, 2026

Always thorough exam. Very personable. Explains in easy to understand terms.

Mar 5, 2026

The employees are helpful and my Pa Lori listens to me and helps me accomplish my health goals. She is also very informative.

Mar 2, 2026

First, they got me in on short notice. I’m very appreciative because I was hurting. Second, the doctor I spent time with was a listener. She didn’t come in and blanket me with the usual medications. She spent time with me and hearing my concerns. This office has others that seem genuinely interested in their patients.

Feb 26, 2026

Very helpful!

Feb 22, 2026

Staff is always pleasant

Feb 21, 2026

Great customer service; on time with appointments; quick responses to questions

Feb 18, 2026

Staff came up with an alternative method to conduct my doctor visit via video due to an unusually high patient flow/volume that day. This saved me time and allowed for my doctor to get back with me once the immediate patient load issues on hand were resolved. Great example of working smarter not harder to get the job done! This was the first time I ever did my appointment by video, very satisfied with the results!

Feb 14, 2026

Took the time to talk with me. Put me back on the right path.

Feb 12, 2026

All staff are so friendly and nice.

Feb 11, 2026

Friendly, clean, not rushed

Feb 11, 2026

My provider is THE BEST. Very patient and kind.

Feb 5, 2026

Lori is fantastic. She is so knowledgeable and takes time to listen to your concerns. She recommended several things for me to implement to improve my overall well-being. She is the crown jewel of this practice

Jan 31, 2026

The girls at the front desk are always patient and friendly…..I see Lori McDonald and she is so good about answering my questions and explaining things. Also the nurses, Karen and Sam are really caring and friendly.

Jan 30, 2026

Everyone is professional, kind and proactive to keeping me healthy.

Jan 25, 2026

the people, the service, the kindness and how knowledgeable