Lori Austin-McDonald, PA-C

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.

Aug 23, 2025

Doctors and staff are always courteous and answer all my concerns. I never feel rushed thru my appointments.

Aug 19, 2025

Doctors, PA'S, NPNs, front desk.

Aug 16, 2025

Lori is a fantastic PA and kept me from leaving the practice when Dr [last name] retired. She is so friendly and truly cares about her patients.

Aug 12, 2025

I see Lori Austin-McDonald. Lori is very thorough, a good listener and always gives excellent guidance to assist in my journey to stay healthy.

Aug 12, 2025

Friendly, professional & attentive to my needs.

Aug 8, 2025

Service and Lori McDonald

Aug 2, 2025

professional courtesy and patient care

Aug 2, 2025

Been going there for over 22 years. Everyone is very professional and friendly. Lori McDonald takes her time to listen to you and find the best treatment to help you.

Aug 1, 2025

Lori McDonald is wonderful. She truly cares about her patients.

Jul 31, 2025

Front office is efficient and kind……Karen is always friendly and helpful and Lori is extremely knowledgeable and never makes you feel rushed.

Jul 31, 2025

I have been at this practice and have been seeing Lori Austin-McDonald for over 10 years. Everyone there is always super pleasant and extremely helpful. Lori is always very thorough and actually takes time with her patients. I can’t recommend her enough!!

Jul 27, 2025

Staff is always very nice & professional. Wait time is minimal. It’s also very close to where I live and convenient. Thank you.

Jul 27, 2025

Good service and very professional staff.

Jul 25, 2025

Courteous personnel and on-time service. Plus my PA is caring and professional.

Jul 20, 2025

Everyone is so nice and polite, take their time to make sure you get what you need or ask for, such as the fast time turnover of getting an appointment. The Staff seem to go out of their way to help you. The building /office is clean neat and well set up. If you need blood work done all you do is go upstairs and its done-on sight. The office is so convenient to get too and to get out of the parking lot. Located on one of the Main roads here at Jax, Bch, For me I am approximately 5 mins away, and do I love that. Try the practice out and you too will find a pleasant workplace but you will find Doctors and P.A. ready to help.

Jul 19, 2025

The staff and convenience

Jul 19, 2025

Lori listens and is so helpful. I really appreciate her.

Jul 17, 2025

ease of getting appointment when needed

Jul 17, 2025

My primary PA. She knows me after 18 years of seeing her. She provides compassionate care, education, and follow up.

Jul 14, 2025

I like Lori.

Jul 13, 2025

Lori McDonald was great in my visit to her last week. She took a good deal of time explaining everything I needed to know about my health situation. The last few visits have not been up to the standards of the past, but Lori has convinced me to stay with this Baptist office. I would highly recommend her.

Jun 30, 2025

All the staff is very friendly and helpful. I don’t feel rushed when I’m being seen.

Jun 28, 2025

Lori is the greatest, always has time for me.

Jun 26, 2025

Clean, caring staff, all questions answerid

Jun 26, 2025

LOVE MY PA LORI MCDONALD....FRIENDLY STAFF VERY ACCOMMODATING. CLEAN FACILITY. LOVE THAT THE LAB IS UPSTAIRS. BE COMNG THERE FOR MANY MANY YEARS.

Jun 26, 2025

The front desk and checkout desk are very friendly and welcoming. I like the amount of time and information I get for my appointments with Lori Austin-McDonald PA.

Jun 22, 2025

Lori Austin is the BEST PA. I am so grateful for the care I received from her.

Jun 19, 2025

Love my provider and staff

Jun 16, 2025

I always can count on courteous staff and being seen on time. My PA Lori McDonald and Dr [last name] take time to listen to me and then explain a course of action for my physical health. This is an excellent practice and I recommend them highly.

Jun 7, 2025

I have been a patient at Baptist Primary Care-Beaches for a number of years now and I love it! Absolutely everyone working there is kind, helpful and super friendly! You can count on seeing plenty of smiles when you visit their office. There are several providers to choose from and if you want to change around from time to time it's never a problem. It is Always clear they want what is best for YOU! Then there is the non-medical staff --- what a collection of kind, helpful and smiling faces!!! Asking for their assistance in scheduling, billing, or anything else is never a problem for them. Their attitude makes it absolutely clear that they are there to help YOU!!! I am confident in saying that if you visit Baptist Primary Care-Beaches even only once, you will make this office your permanent choice for your best medical treatment.

Jun 5, 2025

They are friendly and take good care me.

Jun 5, 2025

No wait. Efficient online sign up for office visit. The staff is kind and considerate.

Jun 5, 2025

Lori McDonald is wonderful. She listens when other doctors just said ok. She ordered an X-ray of my lower back and it showed many problems there. If someone had listened sooner, this pain would not have gotten as bad as it is.

Jun 5, 2025

Timely appointments, knowledgeable, professional, compassionate care. Lori Austin-McDonald and the staff there are so competent. We are so appreciative.

May 30, 2025

The kindness and knowledge

May 23, 2025

They are always able to fit you into their busy schedule when you need them. Lori Austin-McDonald PA-C has been my primary care for many years and is kind, caring, listens to your issues, and very through in her attempt to help you. I greatly appreciate her all her efforts, too.

May 23, 2025

Staff knowledge and friendly

May 23, 2025

The people

May 15, 2025

Friendliness of associates. Doctors LISTEN.

May 13, 2025

I have been coming to the office for years, feel that I am well taken care of!

May 13, 2025

Friendliness of most of the staff. Karen was amazing in keeping me updated and scheduling a virtual appointment with a Lori when I had to leave due to prior commitments Lori McDonald is a sensitive prfessional

May 3, 2025

I've been going there for years and the staff is awesome.

May 1, 2025

Lori McDonald is wonderful. She listens to you and cares about her patients

Apr 30, 2025

Efficient

Apr 19, 2025

Lori McDonald

Apr 14, 2025

I love the efficiency, friendliness and competence of everyone at the office.

Apr 13, 2025

Friendly staff. Always on time clean

Apr 11, 2025

Very thorough and listen me.

Apr 7, 2025

How friendly and efficient it is! The staff is warm and caring. Lori McDonald is an effective communicator, and thanks to the blessing that I have been in relatively good health and only come in for an annual physical. She always remembers so much about my last visit and my history She is encouraging and always up on the latest.

Apr 7, 2025

The people are always friendly and professional. Wait times are very reasonable and staff tries to accommodate patients in finding an open slot if one is available. Waiting area is clean and comfortable. Pleasant demeanor of all the staff is a great enticer in making patients feel welcomed and helps tremendously in lowering patient anxiety and stress at a time when you don't feel well to start with.