Lori Austin-McDonald, PA-C

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.

Nov 22, 2025

Very clean and welcoming. Close proximity from my residence is a perk.

Nov 22, 2025

The staff. Always very friendly and helpful.

Nov 21, 2025

Love, love , love my provider, Lori Austin-McDonald!!! She is a true professional and listens to me. I can tell she honestly is listening because of the follow up questions she asks. I have multiple medical problems and she is on top of them all. She meets me where I am each visits instead of preaching medical advice. That being said, she still will keep me focused on my medical goals. I have been going to this office for over 20 years! Love the office manager! She has been there longer than me. Had maybe two problems in past years. She stepped in and fixed the issues. True professional! Everytime I come in, she acknowledges me personally!

Nov 16, 2025

Dr. McDonald is attentive and takes the time to provide a thorough visit to tend to every concern or need with compassionate care. Her team are incredibly supportive.

Nov 16, 2025

Lori McDonald is my favorite part of the office!!

Nov 15, 2025

Everyone is friendly, efficient, and professional. I especially love Lori Austin-McDonald. She truly listens and is a great problem solver.

Nov 13, 2025

I feel that they really care about you. I love my PA Lori MacDonald , she takes the time to get to the bottom of the issues your having. Thanks to all

Nov 10, 2025

Professional, friendly, helpful

Nov 8, 2025

Genuine caring by the whole staff.

Nov 8, 2025

Ease of getting appointments and information sharing! Lori is a real treasure.

Nov 6, 2025

Lori Mcdonald and staff are great. Helpful, knowledgeable and approachable.

Nov 6, 2025

Lori Austin-McDonald!

Nov 6, 2025

Friendly and efficient

Nov 6, 2025

Everyone is friendly and efficient

Nov 1, 2025

I've been going to the Baptist Beaches office for several years now. PA-C Lori and her staff are very attentive to you personally. They don't pressure you but allow you your preference and choices. Shes thorough and responds to phone and chart messages quickly. Boundaries are always respected. The appointment staff is so helpful and make setting up tests and appointments very simple. Your chart is always in your hand with the online system so you can see test results, many times immediately when complete.

Oct 31, 2025

Professional and helpful!

Oct 31, 2025

close by, qualified friendly helpful doctors, no long waiting time, clean

Oct 26, 2025

close my house.

Oct 23, 2025

Lori McDonald really cares about her patients. She listens to what they have to say.

Oct 23, 2025

Friendly

Oct 23, 2025

Always nice & they go above to help

Oct 13, 2025

The staff always treats me with kindness and respect and addresses whatever my needs are. They are a fantastic group of people and I am very pleased with the care I receive.

Oct 13, 2025

prompt service . cleanliness.

Oct 13, 2025

LOVE the Beaches Primary Care. The best thing about your office is Lori Austin-McDonald. She has awesome bedside manner & really takes the time to listen.

Oct 12, 2025

You feel part of the family with all the staff

Oct 11, 2025

Clean and friendly. Lori McDonald does a great job

Oct 9, 2025

The quick and friendly way I am checked in and out, the convenience of having the lab in the office and the wonderful care received from Lori!

Oct 7, 2025

I have been going to Lori McDonald for many years and prefer seeing her! She is very truthful and honest with me!

Oct 3, 2025

Lori McDonald is an excellent provider. She is smart, compassionate and healing. Front desk services have had better management and everyone is professional And friendly.

Sep 28, 2025

Friendly staff

Sep 27, 2025

Very friendly environment.

Sep 27, 2025

Easy to contact and get an appointment. Everyone is friendly and efficient. Lori Austin-McDonald is wonderful. She listens and is always able to help me. She is the reason that I come to this particular office.

Sep 27, 2025

Lori is great. Staff if always nice. Thank you.

Sep 26, 2025

Friendly fast and caring

Sep 26, 2025

Lori McDonald, she’s the only reason I’ve stayed since Dr [last name] left. She takes her time, she really listens and has helped me so much with my chronic health symptoms. I do believe she even saved my life when I had a pulmonary embolism. Please cherish her and all she offers your patients as I do.

Sep 21, 2025

The staff and my Dr. Lori. Very professional, always ready to answer questions and help guide you to live a healthy life.

Sep 18, 2025

Staff are caring and friendly . I like my PA Lori,. She is confident, and responsive to my needs.

Sep 17, 2025

Lori McDonald is amazing. She truly cares about her patience and takes the time to listen to what they have to say. She has taken care of me for a long time and she’s the only one I will go to.

Sep 16, 2025

The staff is courteous , helpful and always willing to assist.

Sep 16, 2025

Very little.. The experience was good. Was seen by the PA quickly and she spent time with me asking the right questions. My medical problem was solved.

Aug 31, 2025

I have always found the staff to be kind and caring. The medical staff is always exemplary. I'm very happy that Lori McDonald is still practicing. She has a wealth of information and it is comforting to be treated by a woman.

Aug 31, 2025

Best thing about your office is kind, caring nurses AND Lori Austin-McDonald. She actually listens and attends to your needs. I do not feel like a number with her. Totally worth every Penny.

Aug 29, 2025

This office is clean, with curtious employees. If your appointment is in the a.m., the wait time is minimal.

Aug 28, 2025

My Doctor and the office staff!. Myself and family have been going to this office for over 25 years!

Aug 28, 2025

Friendly and professional. Lori will listen.

Aug 23, 2025

Doctors and staff are always courteous and answer all my concerns. I never feel rushed thru my appointments.

Aug 19, 2025

Doctors, PA'S, NPNs, front desk.

Aug 16, 2025

Lori is a fantastic PA and kept me from leaving the practice when Dr [last name] retired. She is so friendly and truly cares about her patients.

Aug 12, 2025

I see Lori Austin-McDonald. Lori is very thorough, a good listener and always gives excellent guidance to assist in my journey to stay healthy.

Aug 12, 2025

Friendly, professional & attentive to my needs.