Lori Austin-McDonald, PA-C

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.

Sep 27, 2025

Very friendly environment.

Sep 27, 2025

Easy to contact and get an appointment. Everyone is friendly and efficient. Lori Austin-McDonald is wonderful. She listens and is always able to help me. She is the reason that I come to this particular office.

Sep 27, 2025

Lori is great. Staff if always nice. Thank you.

Sep 26, 2025

Friendly fast and caring

Sep 26, 2025

Lori McDonald, she’s the only reason I’ve stayed since Dr [last name] left. She takes her time, she really listens and has helped me so much with my chronic health symptoms. I do believe she even saved my life when I had a pulmonary embolism. Please cherish her and all she offers your patients as I do.

Sep 21, 2025

The staff and my Dr. Lori. Very professional, always ready to answer questions and help guide you to live a healthy life.

Sep 18, 2025

Staff are caring and friendly . I like my PA Lori,. She is confident, and responsive to my needs.

Sep 17, 2025

Lori McDonald is amazing. She truly cares about her patience and takes the time to listen to what they have to say. She has taken care of me for a long time and she’s the only one I will go to.

Sep 16, 2025

The staff is courteous , helpful and always willing to assist.

Sep 16, 2025

Very little.. The experience was good. Was seen by the PA quickly and she spent time with me asking the right questions. My medical problem was solved.

Aug 31, 2025

I have always found the staff to be kind and caring. The medical staff is always exemplary. I'm very happy that Lori McDonald is still practicing. She has a wealth of information and it is comforting to be treated by a woman.

Aug 31, 2025

Best thing about your office is kind, caring nurses AND Lori Austin-McDonald. She actually listens and attends to your needs. I do not feel like a number with her. Totally worth every Penny.

Aug 29, 2025

This office is clean, with curtious employees. If your appointment is in the a.m., the wait time is minimal.

Aug 28, 2025

My Doctor and the office staff!. Myself and family have been going to this office for over 25 years!

Aug 28, 2025

Friendly and professional. Lori will listen.

Aug 23, 2025

Doctors and staff are always courteous and answer all my concerns. I never feel rushed thru my appointments.

Aug 19, 2025

Doctors, PA'S, NPNs, front desk.

Aug 16, 2025

Lori is a fantastic PA and kept me from leaving the practice when Dr [last name] retired. She is so friendly and truly cares about her patients.

Aug 12, 2025

I see Lori Austin-McDonald. Lori is very thorough, a good listener and always gives excellent guidance to assist in my journey to stay healthy.

Aug 12, 2025

Friendly, professional & attentive to my needs.

Aug 8, 2025

Service and Lori McDonald

Aug 2, 2025

professional courtesy and patient care

Aug 2, 2025

Been going there for over 22 years. Everyone is very professional and friendly. Lori McDonald takes her time to listen to you and find the best treatment to help you.

Aug 1, 2025

Lori McDonald is wonderful. She truly cares about her patients.

Jul 31, 2025

Front office is efficient and kind……Karen is always friendly and helpful and Lori is extremely knowledgeable and never makes you feel rushed.

Jul 31, 2025

I have been at this practice and have been seeing Lori Austin-McDonald for over 10 years. Everyone there is always super pleasant and extremely helpful. Lori is always very thorough and actually takes time with her patients. I can’t recommend her enough!!

Jul 27, 2025

Staff is always very nice & professional. Wait time is minimal. It’s also very close to where I live and convenient. Thank you.

Jul 27, 2025

Good service and very professional staff.

Jul 25, 2025

Courteous personnel and on-time service. Plus my PA is caring and professional.

Jul 20, 2025

Everyone is so nice and polite, take their time to make sure you get what you need or ask for, such as the fast time turnover of getting an appointment. The Staff seem to go out of their way to help you. The building /office is clean neat and well set up. If you need blood work done all you do is go upstairs and its done-on sight. The office is so convenient to get too and to get out of the parking lot. Located on one of the Main roads here at Jax, Bch, For me I am approximately 5 mins away, and do I love that. Try the practice out and you too will find a pleasant workplace but you will find Doctors and P.A. ready to help.

Jul 19, 2025

The staff and convenience

Jul 19, 2025

Lori listens and is so helpful. I really appreciate her.

Jul 17, 2025

ease of getting appointment when needed

Jul 17, 2025

My primary PA. She knows me after 18 years of seeing her. She provides compassionate care, education, and follow up.

Jul 14, 2025

I like Lori.

Jul 13, 2025

Lori McDonald was great in my visit to her last week. She took a good deal of time explaining everything I needed to know about my health situation. The last few visits have not been up to the standards of the past, but Lori has convinced me to stay with this Baptist office. I would highly recommend her.

Jun 30, 2025

All the staff is very friendly and helpful. I don’t feel rushed when I’m being seen.

Jun 28, 2025

Lori is the greatest, always has time for me.

Jun 26, 2025

Clean, caring staff, all questions answerid

Jun 26, 2025

LOVE MY PA LORI MCDONALD....FRIENDLY STAFF VERY ACCOMMODATING. CLEAN FACILITY. LOVE THAT THE LAB IS UPSTAIRS. BE COMNG THERE FOR MANY MANY YEARS.

Jun 26, 2025

The front desk and checkout desk are very friendly and welcoming. I like the amount of time and information I get for my appointments with Lori Austin-McDonald PA.

Jun 22, 2025

Lori Austin is the BEST PA. I am so grateful for the care I received from her.

Jun 19, 2025

Love my provider and staff

Jun 16, 2025

I always can count on courteous staff and being seen on time. My PA Lori McDonald and Dr [last name] take time to listen to me and then explain a course of action for my physical health. This is an excellent practice and I recommend them highly.

Jun 7, 2025

I have been a patient at Baptist Primary Care-Beaches for a number of years now and I love it! Absolutely everyone working there is kind, helpful and super friendly! You can count on seeing plenty of smiles when you visit their office. There are several providers to choose from and if you want to change around from time to time it's never a problem. It is Always clear they want what is best for YOU! Then there is the non-medical staff --- what a collection of kind, helpful and smiling faces!!! Asking for their assistance in scheduling, billing, or anything else is never a problem for them. Their attitude makes it absolutely clear that they are there to help YOU!!! I am confident in saying that if you visit Baptist Primary Care-Beaches even only once, you will make this office your permanent choice for your best medical treatment.

Jun 5, 2025

They are friendly and take good care me.

Jun 5, 2025

No wait. Efficient online sign up for office visit. The staff is kind and considerate.

Jun 5, 2025

Lori McDonald is wonderful. She listens when other doctors just said ok. She ordered an X-ray of my lower back and it showed many problems there. If someone had listened sooner, this pain would not have gotten as bad as it is.

Jun 5, 2025

Timely appointments, knowledgeable, professional, compassionate care. Lori Austin-McDonald and the staff there are so competent. We are so appreciative.

May 30, 2025

The kindness and knowledge