Baptist Primary Care - Baptist South Internal Medicine
14534 Old St. Augustine Rd Suite 3120, Medical Office Building 3
Jacksonville, FL 32258 Directions
4.9 out of 5
4,774 verified ratings
4,774 Ratings, 2833 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 31, 2025
Rajesh Gopal, MD
Excellent
Jul 27, 2025
fast service ,friendliness of stuff , location .
Jul 27, 2025
Dr. Kristie Vu!
Jul 27, 2025
I feel like I’m with family! The staff is amazing and welcoming and Dr Vu goes above and beyond in her care. She uncovered a serious issue that had to be resolved and referred me to the best specialists!
Jul 27, 2025
Everyone I have meet is so nice and down to earth. I feel extremely comfortable going to this office. I recommend Dr Police to all my Female friends. I have not meet any of the other Dr's but have one of the nurses, she was great. I've been going to Dr Police now for 14 years and dont plan on changing anytime soon.
Jul 27, 2025
The people.
Jul 27, 2025
Always excellent service
Jul 26, 2025
friendly people. seldom have to wait very long. I like my PCP.
Jul 26, 2025
Beth at check-out is so friendly and kind
Jul 25, 2025
Pleasant employees and nice and quiet and clean.
Jul 25, 2025
Dr Gopal is awesome. Spends time listening to your concerns and makes sure you understand what you need to do to be as healthy as possible AND expalins medications, why they're needed and what they'll do for you. He will also tell you when you don't need medications or specific treatments/tests. His staff is friendly and I have never had to wait past my appointment time to be taken to an exam room to meet with the nurse. I don't really like going to the doctor and he gets a 10 out of 10.
Jul 25, 2025
Everything! Courteous friendly check in. Dr Gopal is an outstanding physician putting you at ease with great eye contact asking sensitive topics. Very competent, caring, timely, etc.. Nurse Dustin is also excellent.
Jul 25, 2025
Dr. Vu’s care and concern. Office staff
Jul 25, 2025
I especially appreciate my doctor educating me and enabling me to partner with her for m health.
Jul 25, 2025
The staff and the doctors treat me very professional and the place is spotless clean and very good service.
Jul 25, 2025
Very efficient. Staff is very helpful. Dr. Police is great.
Jul 25, 2025
Nice people
Jul 25, 2025
Very clean and staff were very courteous -
Jul 25, 2025
Dr Vu is always kind and we feel like she gives us a good checkup
Jul 25, 2025
On time, friendly staff, not rushed, excellent physician
Jul 24, 2025
Dr Police takes the time to listen to my current medical issues. She works to put all of the issues together to come up with a plan of action. I am so thankful she is my primary care doctor.
Jul 24, 2025
Friendly, professional staff
Jul 24, 2025
The office was clean, organized and spacious. The receptionist was friendly and competent.
Jul 24, 2025
Staff, service and my provider!
Jul 23, 2025
Everyone was helpful and friendly. They were very responsive and timely in caring for me.
Jul 23, 2025
The facility is very clean and the staff is very pleasant. Dr. Gopal is truly the best!!!
Jul 23, 2025
Organized, professional, friendly and the staff goes above and beyond to make you feel comfortable
Jul 23, 2025
No waiting ontime
Very satisfied with the outcome and care
Jul 23, 2025
Everything; friendliness of staff, ease of making appointments, cleanliness, and most of all, the wonderful Dr. Police.
Jul 21, 2025
Dr. Police has been my primary for 3 years now. that should be a testament to my comfort and confidence level is with her and her staff.
Jul 20, 2025
Everyone is very friendly and actually listens to you. If you need some type of test and procedure they do not mess around. When they refer you to a specialist it is someone that is top of their profession.
Jul 20, 2025
Doctor Vu, that’s why I come to this office. She is absolutely a wonderful physician. She takes the time to listen to your concerns and your issues. She’s very personable and friendly. I’ve had a lot of health issues in my past from minor issues, to serious issues, such as lung cancer. You can see and feel her caring spirit about her patients. She is just an absolutely beautiful person inside and out and a fantastic Physician.
Jul 20, 2025
Dr. Vu is a wonderful provider. She is very thorough, responsive, and personable. She always makes my husband and I feel comfortable and her bedside manner is unmatched. Even if we don’t see her for a year, she always remembers small details about us and makes us feel important and heard.
Jul 19, 2025
Dr Arcenas is warm, caring, kind, knowledgeable, professional, listens and explains well and has a great staff supporting him!
Jul 19, 2025
Polite, professional and they give you a good evaluation
Jul 19, 2025
Excellent speaking and caring physi ians
Jul 19, 2025
All employees are very professional and helpful
Jul 19, 2025
Very kind and courteous staff
Jul 19, 2025
Very professional and very confident
Jul 19, 2025
Efficient, doctor and staff, timeliness.
Jul 19, 2025
DR. Gopal is a very good I have all the confidence in him.
Jul 19, 2025
Great staff and excellent service. Thank you!
Jul 17, 2025
Dr Vu is the best doctor I've ever been to. My whole family sees her. She's great at identifying problems and helping resolve them with compassion.
Jul 17, 2025
Efficient and professional staff.
Jul 17, 2025
Professional
Friendly
High quality
Jul 17, 2025
Highly efficient and professional
Jul 17, 2025
Always there to assist you in any way possible.
Jul 17, 2025
Dr. Dickinson is very thorough.
Jul 17, 2025
Dr. Gopal is amazing! Such a great listener and caring provider
Jul 17, 2025
Nice!