Baptist Primary Care - Baptist South Internal Medicine
14534 Old St. Augustine Rd Suite 3120, Medical Office Building 3
Jacksonville, FL 32258 Directions
4.9 out of 5
3,874 verified ratings
3,874 Ratings, 2225 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 7, 2025
Rajesh Gopal, MD
Great staff
Apr 3, 2025
Excellent staff
Mar 23, 2025
Dr Dickinson is a concerned and caring doctor
Mar 22, 2025
Professional staff. Limited wait time.
Mar 22, 2025
Dr. Arcenas is the best! I have recommended him to others.
He is very knowledgeable and thorough. He has a great "bedside manner."
Mar 22, 2025
I was so impressed that all staff and doctor were very kind, efficient and friendly. The doctor was very knowledgeable and professional and took a great deal of time to answer to my questions. The lab results came back within a few hours. Overall I was very satisfied.
Mar 22, 2025
the people that work there
Mar 22, 2025
Always get me appointments that fit my schedule and on appointment day, get me in on time. Pleasant staff
Mar 22, 2025
professional service
Mar 21, 2025
Dr vu . So great
Mar 21, 2025
The friendly staff.
Mar 21, 2025
Nice professional, friendly service thank you so much
Mar 17, 2025
Dr. Dickinson was extremely thorough, friendly and professional during my initial visit. The entire staff was friendly and professional as well.
Mar 17, 2025
Clean and Welcoming
Easy check in
Pleasant staff
Get seen quickly
Excellent and thorough care
Doctor 5 stars
Mar 17, 2025
Efficient and friendly
Mar 17, 2025
Friendly and kind staff
Mar 15, 2025
Dr. Gopal is an excellent physician.
Mar 15, 2025
Friendly staff and Dr Gopal listens to all my problems and doesn't rush
Mar 15, 2025
Fast. Friendly. Great doctors.
Mar 15, 2025
I wanted to share my positive experience with Dr. Vu. She’s an amazing doctor who truly cares about her patients. She takes the time to listen to us and has a great bedside manner. She’s kind and responsive, and I would highly recommend her to anyone looking for a great PCP.
Mar 15, 2025
It's clean and the staff is amazing.
Mar 14, 2025
Friendly, competent people. Dr. Gopal is great. He listens and explains things very well. We have a real conversation regarding my medical issues.
Mar 13, 2025
For starters the staff's friendliness and attention to getting my concerns addressed by the doctor, by phone or visit.
Ultimately, the diagnostic protocol of my doctor, coupled with valuable explanation of options.
Mar 13, 2025
Everyone is pleasant and helpful.
Mar 13, 2025
Dr Gopal and staff are always very professional and knowledgeable. I appreciate the personal attention to my medical needs.
Mar 11, 2025
All
Mar 10, 2025
Friendly staff
Mar 8, 2025
Dr Gopal is great. Partners with you and listens to you and addresses all concerns. Office staff are all pleasant.
Mar 8, 2025
Dr. Police and her staff are wonderful. Dr. Police is an exceptional doctor. She’s intelligent, knowledgeable, and down to earth.
Mar 8, 2025
Good doctors
Mar 6, 2025
Friendly staff, never a long wait and Dr. Vu is the best!
Mar 6, 2025
Clean, friendly, compassionate, professional
Mar 6, 2025
Dr Gopal is through and listens to all your questions and concerns. I've never felt rushed during a visit but also never had to wait a long time in the waiting room.
Mar 6, 2025
I like Dr Kristie Vu and staff are great!
Mar 6, 2025
Caring and knowledgeable physicians
Mar 6, 2025
Great people delivering first class medical care. From the front office to the back all good!!
Mar 6, 2025
Availability
Personal care
Great Doc!
Mar 5, 2025
Everyone is nice and professional. Short wait time. Dr Vu is amazing!
Mar 3, 2025
Atmosphere and great people!
Mar 3, 2025
The ladies in the front office, the medical assistant and of course my favorite doctor. From start to finish when I walk in they are all great. It does not take much to just be nice and that is all people need sometimes and they all got it down. Thank you all for what you do. I so appreciate you all.
Mar 3, 2025
Staff very welcoming, nice and qualified, cleanliness of office and clinical rooms, processing of appointment, overall very pleased / thank you!!
Mar 2, 2025
Clean, professional and close to my residence
Mar 1, 2025
The staff was very efficient. My doctor was great
Mar 1, 2025
Dr Police is the best! Dr and staff caring, friendly, and very efficient.
Mar 1, 2025
Very responsive staff and outstanding care from Dr. Gopal is who is extremely patient, knowledgeable & caring. Dr. Gopal listens!
Mar 1, 2025
My doctor Dr.Vu is the best
Mar 1, 2025
Receiption, doctor diagnosis, follow up
Mar 1, 2025
Dr. Arcenas is the best. Very thorough.
Mar 1, 2025
I receive excellent medical care
Feb 27, 2025
Good people and care