Baptist Primary Care - Baptist South Internal Medicine
14534 Old St. Augustine Rd Suite 3120, Medical Office Building 3
Jacksonville, FL 32258 Directions
4.9 out of 5
7,673 verified ratings
7,673 Ratings, 4,529 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 23, 2026
Rajesh Gopal, MD
Great folks!
Aug 22, 2026
Very courteous and professional staff
Aug 22, 2026
Staff is very friendly and professional. Dr. Police is a wonderful person and excellent doctor.
Aug 22, 2026
Always met with a smile on walking in. Doctor is available when an appointment was scheduled. Office is clean and I feel like he listens when I try to explain my questions. Am well pleased with my visits there. Thank you
Aug 22, 2026
Everyone is very friendly and professional.
Aug 22, 2026
Profession Staffing and location
Aug 22, 2026
Clean, efficient, professional and on time.
Aug 22, 2026
JUST OUTSTANDING!!!! NOTHING MORE TO SAY!!!
Aug 22, 2026
Everyone is so friendly and helpful and put people and their care first. I enjoy my visits.
Aug 22, 2026
Great care
Aug 21, 2026
Everything!
Aug 21, 2026
The staff is always so friendly. And Dr. Police is such an amazing doctor. She truly cares for her patients.
Aug 21, 2026
Dr. Gopal listens to his patients and his staff is excellent
Aug 21, 2026
Dr. Gopal and all of his staff are outstanding
Aug 21, 2026
The friendly, but professional staff.
For this appointment the wait time was very short.
Dr Police has been my primary care provider for 12+ years. She has always been willing to help me with my various health issues.
Aug 21, 2026
Easy parking, convenient location, great staff.
Aug 21, 2026
Very clean, immediate help.
Aug 21, 2026
Everything... everyone is polite, respectful and helpful. Doctor Gopal is the best. He listens to you.
Aug 21, 2026
I love Dr. Gopal. He takes time with me and doesn’t act like he is in a rush. You can tell he really cares about his patients. Thank you Dr. Gopal. Also he has the greatest nurse!!!
Aug 21, 2026
Professional nalism and compassionate care.
Aug 21, 2026
Staff friendly, helpful, knowledgeable.
Aug 21, 2026
all is good with your office !!
Aug 20, 2026
Friendly and efficient
Aug 20, 2026
Friendly professional staff. Never have to wait long to see my doctor. The office is always clean and neat.
Aug 20, 2026
Professional and knowledgeable.
Aug 20, 2026
Staff is friendly and prompt, waiting time is very limited, and great doctor
Aug 20, 2026
Staff is friendly and efficient. Dr. Vu listens and is very attentive to any concerns I have. She has accurately taken care of issues that have risen in the past, and I trust her expertise.
Aug 20, 2026
I really appreciate Dr. Arcenas and the time he spends communicating test results, other procedures needed, referrals and overall plan of care.
Aug 20, 2026
Very efficient, friendly and almost on time.
Aug 20, 2026
Very friendly, clean and neat. I just Love Dr Gopal!
Aug 20, 2026
Great professional staff
Aug 20, 2026
Kindness and helpfulness of the staff. Dr Gopal is fantastic.
Aug 19, 2026
How caring Dr. Vu and staff are.
Aug 19, 2026
Everything and everyone there's so knowledgeable and very courious and caring...
Aug 19, 2026
I love Dr Vu
I've been seeing her since 2020
I had my mom, my neighbor, and now my daughter seeing Dr Vu.
Everyone loves her manner and she is a great doctor. She actually listens and figures it all out.
I moved approximately 30 mi north and still drive down to see her!
Aug 19, 2026
Professionalism
Aug 19, 2026
Dr Dickinson is wonderful - always prepared with details of my history, fantastic listener, never makes me feel rushed and answers all my questions.
Aug 19, 2026
Dr police is the best.
Aug 19, 2026
Convient. Friendly staff
Aug 17, 2026
Everyone is kind and compassionate. Easy to contact and get things done promptly. Dr. Gopal is a great listener and truly concerned about his patients. No waiting for return phone calls, referrals and prescription refills. We don't just consider him our physician we consider him as part of our family.
Aug 17, 2026
Consistently outstanding care.
Aug 17, 2026
Very professional and clean. Love Dr Arcenas!
Aug 17, 2026
Courteous, efficient, and see patients in a timely manner.
Aug 16, 2026
Dr. Arcenas is very knowledgeable and explains everything so I can understand it.
Aug 16, 2026
Such a friendly and welcoming staff. The office is so clean and the doctors are so caring.
Aug 16, 2026
Short wait time
Aug 16, 2026
The courteous people and it is so spacious
Aug 16, 2026
Staff is great
Aug 15, 2026
Dr. Vu and her staff are great!
Aug 15, 2026
Everyone in the office is thoughtful and professional.