Baptist Primary Care - Baptist South Internal Medicine
14534 Old St. Augustine Rd Suite 3120, Medical Office Building 3
Jacksonville, FL 32258 Directions
4.9 out of 5
4,642 verified ratings
4,642 Ratings, 2720 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 26, 2025
Anitha Police, MD
Excellent!
Jun 22, 2025
Several health issues were identified so they could be treated
Jun 21, 2025
The doctors and staff are efficient, professional, and friendly. Highly recommend.
Jun 21, 2025
Everyone is so helpful and thorough and explains stuff so well. I feel confident in my care and appreciate they time they spend with me to make sure they understand all my issues and addresses them.
Jun 21, 2025
Everyone there is very pleasant and polite and is willing to go out of their way to help you
Jun 21, 2025
Dr. Arcenas is the best.
The staff always seems to get me in and out in a timely manner.
Jun 21, 2025
The office staff work quickly,answer any questions that you have, and make signing in—easy.
Jun 21, 2025
Dr. Vu is very thorough and listens well. She is always happy to discuss any concerns I may have.
Jun 21, 2025
Professional, friendly, timely and clean.
Jun 20, 2025
Efficient
Professional
Courteous
Dr Gopal is the Best.
His nurse Dustin is also very respectful and professional.
I enjoy going there for my health care and would highly recommend it
Jun 20, 2025
Friendly and very professional service
Jun 19, 2025
Quick, efficient, clean.
Dr. Police is always great!
Jun 19, 2025
Dr Police is an outstanding internist! She is very knowledgeable, thorough, proficient, kind and thoughtful. I have the utmost confidence in the care she provides.
Scheduling an appointment is easy, and the office is very organized. Phone calls are returned in a timely fashion.
Jun 19, 2025
on time, very efficient, excellent MA , I was impressed that my BP was taken manual, and last but not least my favorite is this exceptional Dr. Gopal , five star physician
Jun 19, 2025
Dr Vu is a phenomenal talent. She is authentic, knowledgeable and demonstrates great listening skills and always offers thoughtful, constructive advice. I am so thankful to be a patient in her care.
Jun 19, 2025
Dr Gopal and Dustin are very compassionate and always on time
Jun 19, 2025
Love Dr Vu!!!
Jun 18, 2025
front office pleasant; waiting room quiet & comfortable; little wait time
Jun 17, 2025
Every team member I encountered from the time I checked in to the time I checked out was very friendly and efficient. This level of care and professionalism has been consistent every time I visit Dr. Vu. She is always thorough and takes the time to listen and talk through my concerns during each appointment. I’ve been seeing her for four years now and am very appreciative of the care she provides.
Jun 17, 2025
Professionalism.
Jun 16, 2025
MA was knowledgeable and professional. Dr. Gopal is awesome!
Jun 15, 2025
Dr. Rajesh Gopal and his entire staff are the best at caring for patients in all of Jacksonville. I’m both elderly and disabled and have never been treated with more respect and great care than I have at their office. Unfortunately, I have many doctors appointments but the only appointment I look forward to is at Dr. Gopal’s office. I would highly recommend them to anyone who has a need for a primary care doctor.
Jun 15, 2025
Dr. Vu is honestly the best primary I've ever had and the front desk staff makes me feel welcome and cared for every time I come in.
Jun 15, 2025
The office ladies are very kind and courteous. Dr Vu’s Medical Assistant is very sweet and put me at ease. Dr Vu is attentive and an advocate for her patients. She has always provided me with information as needed and excellent care!
Jun 15, 2025
Inviting, quiet atmosphere.. friendly and professional staff
Jun 15, 2025
Caring, they never act too busy to answer my questions. They are very helpful and professional.
Jun 15, 2025
Courteous and professional staff.
Jun 15, 2025
Dr. Dickinson is awesome!
Jun 15, 2025
Everyone is professional and kind, especially Dr Vu
Jun 15, 2025
I like the staff,the doctors,the facilities and just about everything.
Jun 14, 2025
Dr Gopal always takes time with me and and answers all of my questions.
Jun 14, 2025
easy to find
Jun 14, 2025
Helpful receptionist
Very thorough doctor (Dickinson)
Jun 14, 2025
Nice staff.
Jun 14, 2025
Dr Gopal does a great job listening to my healthcare needs and providing an easy-to-understand explanation of treatment decisions.
Jun 14, 2025
Very kind, caring, friendly staff. Doctor listened to my issues/concerns and made recommended treatment. Very happy with Dr Gopal. Thank you
Jun 14, 2025
Clean and friendly
Jun 14, 2025
Dr Gopal is just the best. As another physician I can safely say he has every quality from intelligence,knowledge , compassion and patience that any patient would hope to have.
Jun 14, 2025
Dr Gopal and staff are so professional and knowledgeable. Appointments are easy to schedule.
All my questions are addressed by Dr Gopal and I feel he is focused on both my physical and mental health.
Jun 14, 2025
It is very friendly and helpful, if you need assistance filling out paperwork.
Jun 13, 2025
I really appreciate how friendly and professional your office is. The staff is kind and efficient, and everything—from check-in to follow-up—feels smooth and well-organized. I always feel listened to and well cared for, which means a lot.
Jun 12, 2025
Waiting time is reasonable
Ladies at check in and checkout are very nice
Jun 12, 2025
Clean, efficient, courteous, easily accessible
Jun 12, 2025
The extremely friendly and courteous staff. We love our primary care doctor Dickinson.
Jun 12, 2025
Appointment was on time. The doctor spent a lot of time with me explaining things.
Jun 12, 2025
The staff is very friendly, caring and helpful
Jun 12, 2025
Staff is very attentive and professional. Dr. Dickinson is caring, pragmatic and thorough.
Jun 10, 2025
The staffs attention to detail of my personal health.
Jun 9, 2025
not long waiting time
Jun 9, 2025
Dr Vu is one of the most kind and caring physicians my wife and I have had the pleasure of knowing. She is thorough but also takes the time to listen. We drive an hour to see her and wouldn’t trade that for any of our previous physicians.