Baptist Primary Care - Baptist South Internal Medicine
14534 Old St. Augustine Rd Suite 3120, Medical Office Building 3
Jacksonville, FL 32258 Directions
4.9 out of 5
5,725 verified ratings
5,725 Ratings, 3,358 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 23, 2025
MARTINEZ-HEATH, MAIA W
Clean, organized, and updated.
Nov 23, 2025
Dr Police is the the most amazing and caring Dr I have ever had . Her office staff is always so friendly and caring also .
Nov 23, 2025
Dr Vu
Nov 23, 2025
Front office staff and medical assistants are exceptionally friendly and helpful. My internal medicine physician, Dr. Police, is the best.
Nov 23, 2025
Dr Dickinson is awesome! A really great listener that truly cares about her patients.
Nov 22, 2025
Dr Gopal is the greatest.
Nov 22, 2025
Friendly staff
Nov 22, 2025
Everyone is very friendly and helpful.
Nov 22, 2025
Clean, friendly, timely.
Nov 22, 2025
On time and friendly
Nov 22, 2025
Dr and office staff
Nov 22, 2025
Friendly professional knowledgeable l
Nov 22, 2025
The staff and Dr. Gopal are very efficient and courteous. Very good at their jobs.
Nov 22, 2025
Always clean and all are Professional
Nov 22, 2025
Friendly, professional, and thorough. Great attention to detail!
Nov 21, 2025
Dr. Dickinson is thorough, thoughtful, listens carefully to my description of symptoms, gives me options and her staff are very responsive to my messages. The office is run quite well and while Dr. Dickinson was out I saw Dr. [last name] who as also quite excellent. The doctors and staff clearly care about their patients. I am completely satisfied with the care I get there.
Nov 21, 2025
EVERYTHING! Dr. Dickinson and RN Shannon are the best team I've ever experienced. I recommend this office to everyone.
Nov 21, 2025
The primary reason my wife and I are associated with Baptist Hispital is due to the excellent services we both receive from Dr Erika Dickinson and Shannon. They ALWAYS go above and beyond and make us feel like we are inportant and cared for. Dr Dickinson is the Only Doctor where I enjoy seeing for my medical needs. Her bedside manners are impeccable and I wish other doctors would mimic. Shannon is a tremendous asset to Dr Dickinson and to the hospital. While sitting in waiting everyone had positive comments about Shannon and really love Dr Dickinson. Please share with both are true sediments.
Nov 21, 2025
Professionalism of the staff and the caring from my doctor.
Nov 21, 2025
They graciously worked me in. Dr Police is so kind and thoughtful, she looks at the whole patient not just the test results.
Nov 21, 2025
I love Dr Vu and staff!!
Nov 21, 2025
Great staff, great facility.
Nov 21, 2025
Extremely friendly and caring personnel. Reasonable wait times. Dr. Dickinson is extremely thorough and knowledgeable. So glad we were able to be accepted as patients with her.
Nov 21, 2025
Professional and Friendly. Never any problems.
Nov 21, 2025
The entire practice is exceptional, all staff and the doctor.
Nov 21, 2025
Always kind and efficient staff! Dr. Arcenas is very thorough and spends time with you and answers questions.
Nov 20, 2025
Everyone is very friendly.
Nov 20, 2025
I love Dr. Arcenas! He has been my primary care physician for 18 years. He is friendly, professional, and thorough.
Nov 20, 2025
Location and professional caring
Nov 20, 2025
Dr. Police always listens intently and answers questions thoroughly. She and her staff are top notch.
Nov 20, 2025
It appears very organized. The reception is real, attentive and thorough.
Nov 19, 2025
Clean, neat, efficient, polite staff
Nov 19, 2025
Quick and efficient
Nov 19, 2025
Dr Erika Dickinson is excellent. She knows her patients, takes time to listen and always plans a follow up. Nurses and office staff are also very nice!
Nov 19, 2025
friendly,punctual, caring
Nov 19, 2025
I’m always able to get an appointment quickly when needed and never have to wait long once I arrive. Dr Gopal always listens to my symptoms and schedules the appropriate tests. Then contacts me quickly with the results.
Nov 19, 2025
Top of the line in service and advice
Nov 19, 2025
Convenient and professional
Nov 17, 2025
Very clean, friendly and no long wait times.
Nov 17, 2025
Everyone is prompt, professional and so nice!
Nov 17, 2025
Lean and efficient
Nov 17, 2025
Love my Doctor Vu! Staff friendly! And attentive if you call.
Nov 17, 2025
Dr Arcenas
Nov 16, 2025
Dr. Heath has been very helpful and professional
Nov 16, 2025
Dr. Erika Dickinson Is a wonderful, professional, caring doctor. She is thorough and takes time to listen to try to determine the cause of health issues. Also, the front office staff is friendly, kind, and professional.
Nov 16, 2025
Friendly and knowledgeable.
Nov 16, 2025
The office is super clean!!! Soon as you walk in all you see are smiles at the front desk, there’s no long wait to be called the doctors are so professional you don’t feel like their rushing , my doctor answered every question I had, I leave out with feeling very satisfied.
Nov 16, 2025
Doctors, supporting staff, processes, timeliness, cleanliness, everything!!
Nov 16, 2025
I really like Dr. Police. She is professional, thorough, kind, and a very good listener. And I have actually recommended her to a friend.
The office location is very convenient to where I live.
Nov 16, 2025
I really appreciate Dr. Gopal. He listens and is very easy to talk to. I highly recommend him and the practice.