Baptist Primary Care - Baptist South Internal Medicine
14534 Old St. Augustine Rd Suite 3120, Medical Office Building 3
Jacksonville, FL 32258 Directions
4.9 out of 5
6,542 verified ratings
6,542 Ratings, 3,866 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 29, 2026
Kristie Vu, MD
Friendly, professional staff. Always willing to take the time to fully answer questions.
Mar 29, 2026
Great Staff and Doctor
Mar 29, 2026
Always friendly, professional, and caring! Usually not long wait for appointment.
Mar 29, 2026
Dr Dickinson is so warm, caring, and knowledgeable. She listens and remembers what you tell her. She is an awesome primary care physician.
Mar 29, 2026
Friendly and professional environment
Mar 28, 2026
Very knowledgeable and professional. No long wait times.
Mar 28, 2026
The entire practice is very caring and compassionate. I always get the best care.
Mar 28, 2026
Very smart doctor. Cares about you.
Mar 28, 2026
Dr. Gopal is great.
Mar 28, 2026
Staff is friendly, punctual, professional, and efficient.
Mar 28, 2026
PROFESSIONALISM, TOP DOCTORS AND NURSES.
Mar 28, 2026
Efficiency
Mar 27, 2026
Office is friendly and efficient, Dr Gopal is great
Mar 27, 2026
Dr Vu
Mar 27, 2026
Dr.Vu & her staff are the best, by far!
Mar 20, 2026
clean comfortable friendly
Mar 19, 2026
EVERYTHING! AWESOME DOCTORS AND STAFF!!! Have been going there since the first day they opened.
Mar 18, 2026
I would like to thank Ms Lani, Ms Justine, Ms Beth for being true professionals. They make your feel like you are the only person they have to help. Dr. Vu is amazing what else can I say. She always listens to me when I visit. She always explains all of the blood work and makes me so releaved that I have a great Doctor
Mar 18, 2026
To staff is friendly and always in and out
Mar 16, 2026
Amazing staff with great patient interaction and care
Mar 15, 2026
Dr Gopal and his team are absolutely delightful and very knowledgeable
Mar 14, 2026
Clean, prompt and organized
Mar 13, 2026
Everything
Mar 13, 2026
Everything and Everyone!!
Mar 13, 2026
Dr. Police she is the best along with the nurses and front desk staff. All very nice.
Mar 13, 2026
Easy in and out service
Mar 12, 2026
Location and friendly
Mar 12, 2026
Everyone is very helpful, friendly and knowledgeable.
Mar 12, 2026
Everything!
Mar 12, 2026
Bright, friendly, welcoming
Mar 12, 2026
All doctors and nurses and staff!
Mar 12, 2026
Location and staff
Mar 12, 2026
I love Dr Gopal. He always listens to me and takes time with me. Have been seeing him for over 10 years now.
Mar 12, 2026
Clean. Convenient
Mar 12, 2026
Clean, friendly and considerate staff. They are also very knowledgeable and you know immediately they are not trying to hurry you out so they can get to the next patient.
Mar 11, 2026
Dr Police and her staff are always kind and professional!
Mar 9, 2026
Everyone’s welcoming and listens to you. Offices are immaculate. Amazing care.
Mar 9, 2026
They have the best Doctors anywhere especially Dr Kristie Vu She is always willing to listen to you and do what ever it takes to help you we just love her and consider her part of our family!!!! The staff is always happy to see you and very efficient!!!
Mar 8, 2026
Reception is always so very welcoming.
Mar 8, 2026
The front office ladies are always friendly and helpful.
Dr Vu is absolutely the best PCP I have ever had. She is bright, thoughtful, decisive and truly cares. I am always greeted with a hug when I arrive and when I leave. I have been with Dr Vu for three years now, and will never change. She is a true asset to Baptist. They are lucky to have her on their team.
Mar 8, 2026
Dr Police and her staff are very thorough. From checkin to checkout, the care is cordial and caring. The overall care and concern of my needs was the focal point. I always feel my visit will be smooth and complete, even if new symptoms occur just before the visit. Nothing is overlooked of dismissed.
Mar 8, 2026
Staff very accommodating and friendly especially receptionist and attending nurse.
Dr. Arcenas very processional, knowledgeable and explained everything that I would understand.
Mar 8, 2026
Compassionate and caring staff
Mar 8, 2026
Easy access close to home very clean and very friendly
Mar 7, 2026
Friendly abd professional staff, knowledgeable and professional medical staff. My questions are always answered.
Mar 7, 2026
Very professional
Mar 7, 2026
Love Doctor Arcenas.He takes time to listen and truly cares about his patients
Mar 7, 2026
The staff
Mar 7, 2026
Comfortable, easy access to the staff on duty. Staff on duty very helpful.
Mar 7, 2026
Professional, patient, understanding, and listening. Best care I’ve ever received