Baptist Primary Care - Baptist South Internal Medicine
14534 Old St. Augustine Rd Suite 3120, Medical Office Building 3
Jacksonville, FL 32258 Directions
4.9 out of 5
3,509 verified ratings
3,509 Ratings, 2018 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 26, 2025
Kristie Vu, MD
Great customer service
Dec 29, 2024
Jess Arcenas, MD
I've been a patient since 2005. I love the care, attention and follow up care. I drive 1.5 hours just to go Baptist South. I only get my care there and Mayo. Only places I trust with my health.
Dec 29, 2024
Jess Arcenas, MD
Friendly snd helpful staff
Dec 26, 2024
Rajesh Gopal, MD
I feel I am dealing with professional, polite people.
Dec 23, 2024
Rajesh Gopal, MD
Very convenient, accessible, comprehensive and comapent providers. Used Baptist South for 20 years, always excellent services
Dec 23, 2024
Erika Dickinson, MD
I had an excellent first visit with Dr. Dickinson. She demonstrated a keen awareness of my recent clinical history, and explained how certain of my medications interact. I look forward to future visits...Shannon and Justine were also very helpful
Dec 23, 2024
Anitha Police, MD
Staff are very polite and you don't have to wait long to see the doctor
Dec 22, 2024
Kristie Vu, MD
Very friendly, clean and helpful people work there with great doctors.
Dec 22, 2024
Rajesh Gopal, MD
The office personnel is patient focus, sweet and kind
Dec 22, 2024
Erika Dickinson, MD
Clean, quick, great people.
I would definitely recommend as I have been recommended
Dec 21, 2024
Anitha Police, MD
Professional and friendly staff. Quality care. Clean and comfortable waiting room.
Dec 20, 2024
Erika Dickinson, MD
Very personalized, informative and friendly service.
Dec 20, 2024
Kristie Vu, MD
Dr Vu’s office staff is very thoughtful, understanding, and helpful.
Dr Vu goes above and beyond. She acknowledges my concerns, she listens to me and takes appropriate steps forward.
Dec 20, 2024
Jess Arcenas, MD
Very efficient
Dec 20, 2024
Kristie Vu, MD
I love Dr. Vu for her thorough and caring ways.
Dec 20, 2024
Kristie Vu, MD
Easy access to the facility. The staff and their friendliness.
Dec 20, 2024
Jess Arcenas, MD
Professional and very helpful
Dec 18, 2024
Rajesh Gopal, MD
Dr.Gopal is a great Doctor
Dec 18, 2024
Kristie Vu, MD
Care and attentiveness from Dr. Vu
Dec 16, 2024
Erika Dickinson, MD
Drs are very thorough and take the time with you.
Dec 16, 2024
Rajesh Gopal, MD
great personal service.
Dec 16, 2024
Rajesh Gopal, MD
Clean, wonderful staff, attentive . Dr. Gopal is a wonderful doctor who truly listens to my concerns and ask questions to clarify.
Dec 16, 2024
Anitha Police, MD
I never have a problem with Baptist Health everyone is perfect in every way. Dr Police is great knows what has to be done to get me better and who is the best to fix whatever has to be fixed.
Dec 16, 2024
Anitha Police, MD
Everyone is friendly and helpful. Dr is prompt and professional
Dec 15, 2024
Anitha Police, MD
Dr Police and her staff are Amazing!!!!
Dec 15, 2024
Anitha Police, MD
Staff is friendly. Dr Police is excellent dr
Dec 15, 2024
Erika Dickinson, MD
Efficient, quiet and spacious.
Friendly staff.
Dec 14, 2024
Jess Arcenas, MD
The staff is very nice and professional. Dr. Arcenas is very thorough and explains things very well. The office is always clean and the wate is not long.
Dec 14, 2024
Jess Arcenas, MD
Staff are courteous, caring and professional.
Dec 14, 2024
Kristie Vu, MD
Everything
Dec 14, 2024
Kristie Vu, MD
Dr. Vu is the best!! She is so nice and caring and helpful. I wouldn’t want to go to anyone else.
Dec 13, 2024
Erika Dickinson, MD
Efficient!
Dec 13, 2024
Jess Arcenas, MD
Associates are efficient, caring and friendly.
The doctor takes time to listen to my concerns and demonstrates a caring manner.
Dec 12, 2024
Kristie Vu, MD
Everyone’s very friendly and nice and everything is clean. Receptionist is very efficient.
Dec 12, 2024
Erika Dickinson, MD
Kindness
Dec 12, 2024
Jess Arcenas, MD
Very good staff and always they go the extra mile to accommodate my needs.
Dec 12, 2024
Jess Arcenas, MD
The professionalism off the staff and knowledgeable as well and very respectful.
Dec 12, 2024
Anitha Police, MD
Quick, professional, courteous, service.
Dec 12, 2024
Kristie Vu, MD
Office staff is fantastic and Dr Vu is a great dr who really takes her time and listens to any concerns
Dec 9, 2024
Anitha Police, MD
Evetybody was so nice and informative!
Dec 9, 2024
Anitha Police, MD
This is certainly the best Dr I have had the pleasure of finding. If you have the best don t change anything.
Always on time, always a great diagnostic she is kind and patient.
I actually look forward to my yearly visits!
Dec 9, 2024
Rajesh Gopal, MD
Great doctor and great staff
Dec 9, 2024
Kristie Vu, MD
Maria is always kind when rooming me, and Dr Vu always takes her time to listen to my concerns and explain the next steps for me.
Dec 9, 2024
Rajesh Gopal, MD
Very professional and very friendly and took good care of me
Dec 8, 2024
Anitha Police, MD
Kind staff, efficient process
Dec 7, 2024
Rajesh Gopal, MD
I like that virtual visits are possible and can happen rather quickly. Dr Gopal is awesome.
Dec 7, 2024
Rajesh Gopal, MD
Patient service was prompt, DR. took reasonable time to communicate with the patient.
Dec 7, 2024
Anitha Police, MD
Love my Primary Care Dr Police.
Dec 7, 2024
Kristie Vu, MD
Dr Vu & the staff are wonderful
Dec 7, 2024
Erika Dickinson, MD
Always helpful and entire staff pleasant to visit.