Baptist Primary Care - Baptist Pediatrics San Jose
3945 San Jose Park Drive
Jacksonville, FL 32217 Directions
4.9 out of 5
1,937 verified ratings
1,937 Ratings, 895 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 28, 2025
Joanna Walker, DO
Prompt and caring!
Sep 26, 2025
The staff was very friendly and professional
Sep 25, 2025
Everyone is kind and understanding. Great pediatrician office form the moment you walk in until you see a doctor/PA, and then check out.
Sep 25, 2025
The staff is truly amazing! Everyone is so attentive and friendly and really cares about the children. I’ve always had a great experience.
Sep 24, 2025
Doctor Knight is the best! The staff is so patient and kind.
Sep 24, 2025
We absolutely love Dr. Emanuel! He always takes the time to answer our questions and concerns, and he’s so great with the kids. He makes visits fun and really helps them feel comfortable. The office is super clean, check-in is always quick and easy, and the staff and MAs are so friendly. Couldn’t ask for a better pediatrician!
Sep 22, 2025
Everyone is super friendly and helpful!
Sep 22, 2025
Dr Emanuel!!!!!!
Sep 21, 2025
Friendly and efficient staff at check in and out. Welcoming and friendly nurse. Dr. Jacobson is always wonderful with my daughter.
Sep 21, 2025
Responsiveness, patience with the toddlers, clean, same day appointments.
Sep 21, 2025
From the front desk to the tech to the doctor. Everyone was very friendly, caring and supportive to my family and their needs.
Sep 21, 2025
Convenience, professionalism, quality of care,
Sep 21, 2025
Dr Brenes is amazing. Staff is helpful and friendly. Was able to get an appointment quickly
Sep 21, 2025
Great turnaround time at the office
Sep 18, 2025
Dr. Walker and Dr. [last name] are highly recommended. They are dedicated, kind and make my child feel comfortable. The new office is beautiful and the location is easy to get to.
Sep 18, 2025
Dr. Murray is very thorough when diagnosing anything. We are happy we have found an amazing pediatrician to help care for the health of our children!
Sep 16, 2025
We absolutely love Dr. Knight! She is kind, attentive, and takes the time to truly listen to both parents and patients. Her calm, caring manner makes visits so much easier for my children, and she always explains things clearly and thoroughly. You can tell she genuinely cares about her patients’ well-being. We’re so grateful for the excellent care she provides!
Her medical assistant, Brie, is also wonderful—warm, patient, and great at making my kids feel comfortable during the visit.
Sep 15, 2025
Friendly staff, inviting atmosphere. We love Dr. Murray!
Sep 14, 2025
I love Baptist Pediatric at Marsh Landing. I called to talk to Ms. Shannon, I explained to her the issue. She instructed me what to do for next hour, when I called her back . I got an appointment.
I am super grateful that I found the right provider for my son. My son saw Dr. Connor and addressed my concern , assured me that my son will be okay. As a parent you want the best for your kids. With the right provider like Baptist Pediatrics Marsh Landing, I found the perfect team take of my sons health needs.
Thank you to all the staff, MA,Nurse Shannon and Dr. Conner. You guys are the best.
Always welcoming ,professional and all the good stuff I can think of.
Sep 13, 2025
Calm, welcoming atmosphere but especially Dr. Knight! She always gives me the space to voice my concerns, never dismisses them, and puts me at ease with her explanations and considerations, suggestions and plans. I love that she KNOWS my child when we visit. She remembers (or at least looks over her history before) details from years ago which always impresses me. Her sweet, kind demeanor certainly helps to put my daughter at ease. We love Dr. Knight! On the odd occasion Dr. Knight has not been available, we have always been happy with the other doctors we have seen also.
Sep 12, 2025
Dr. Brenes is the best! Always takes the time to answer any questions and address all your concerns!
Sep 12, 2025
The office staff are always wonderful
Sep 10, 2025
Excellent doctors and staff
Sep 7, 2025
The Provider was awesome. So kind and caring. The office staff was nice too. Very little wait time and they were able to give us a same day appointment for a sick child. Triage nurse was amazing.
Sep 6, 2025
Very accommodating and respectful staff
Sep 6, 2025
I love the flexibility of the hours and that I can always get my child seen. I've only had 1 issue with 1 Dr and that was in the hospital when she was 1st born, but other than that, every single Dr has been very easy to talk to and compassionate and really takes time both at well and sick visits!
Sep 5, 2025
Prompt and friendly. My family loves Dr. J. Knight!
Sep 5, 2025
Dr Murray. I think that was his name. Sorry. He was very informative and listened when I spoke and gave me some great ideas.
Sep 5, 2025
Doctors and nurses were great!
Sep 2, 2025
We recently switched to Baptist Pediatrics before welcoming our third child, and we couldn’t be happier! Dr. Murray is everything you’d hope for in a pediatrician - thorough, passionate, caring, and thoughtful. Even as “veteran” parents, we’ve already learned so much from him. He takes the time to explain everything (even drawing charts and graphs, which I very much appreciate) to help us feel even more confident and comfortable navigating this first year. We’re so grateful to have found this office and Dr. Murray!
Aug 28, 2025
We love seeing Dr. Knight! We always feel like she has all the time in the world even though I know her template is jam packed. She is so kind and caring and my kids love her. She is a wonderful pediatrician!
Aug 28, 2025
Everything! Front office staff and nurses and doctors are our favorite! They take care of our five children so well! We appreciate the responses from nurses on the phone to the front office ladies who guide us on appointments and the doctors that treat our children. We are thankful for all at Baptist Pediatrics San Jose location.
Aug 28, 2025
The office is clean and big. The staff are professional and helpful.
Aug 23, 2025
The staff are always pleasant. The doctors and very knowledgeable and make the kids feel special. They take make an effort to make the kids feel comfortable
Aug 23, 2025
Everyone is so helpful, there is no wait times
Aug 22, 2025
The efficiency and friendliness of all. Ability to make a same day appointment. Talking to a live person..
Aug 21, 2025
Efficiency, cleanliness, pleasant staff
Aug 21, 2025
Everyone is friendly, it is clean, decorated nicely!
Aug 21, 2025
I like the reminders, that we are always seen relatively quickly after arrival, that we never have to wait too long in the room to see either a nurse or a doctor, the check out process is easy.
Aug 20, 2025
Easy to get an appointment, do not wait too long, kind & preofessional.
Aug 18, 2025
All the Physicians care so much! The front desk and administrative team are always positive. We love Alicia and Samantha! Its a great culture in the office.
Aug 18, 2025
Very friendly, very knowledgeable, and quick to respond
Aug 16, 2025
Everything
Aug 9, 2025
Baptist pediatrics is the best! Amazing doctors and front office staff! So accommodating and lovely to be around!
Aug 7, 2025
Organized, competent and responsive
Aug 7, 2025
Easy to obtain a short notice appointment.
Fast evaluation, correct treatment
Aug 7, 2025
Great staff and great customer service.
Aug 3, 2025
The MA and physician were amazing! My daughter was disappointed she may have to wait a year to see the Dr again because she liked her so much!
Aug 2, 2025
It’s in convenient area. Most of the staff is inviting. The space is beautiful.
Jul 31, 2025
Staff is very friendly and we are taken back for our appointments on time