VitalSkin Dermatology - Mattoon
Dermatology
917 Remington Rd
Mattoon, IL 61938 Directions
4.9 out of 5
2,076 verified ratings
2,076 Ratings, 1,026 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Overall patient feedback for VitalSkin Dermatology - Mattoon is strongly positive: staff are repeatedly described as friendly, professional, caring, and thorough. Patients praise clinicians’ explanations, competence (frequently for Mohs surgery), and successful skin cancer removals. Common operational concerns are wait times and occasional communication gaps (check-in, scheduling, or not receiving written ointment names). Psoriasis, rashes, biopsies, and Mohs surgery are commonly mentioned medical topics with many patients reporting successful procedures and good outcomes.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Dec 26, 2025
Jennifer Slater, PA-C
Everyone is so kind, calm, and professional. No complaints, I enjoy my visits every time
Dec 26, 2025
evaluation for possible MOHS surgery. Dr. Youse did an excellent job and was very caring.
Dec 23, 2025
No problem. Got it done.
Dec 22, 2025
Whole staff very professional
Dec 22, 2025
Expert surgery, very helpful and knowledgeable nurses, assistants and office staff. All are upbeat and social, which relieves stress. I am a repeat patient and have no qualms about going back.
Dec 21, 2025
checked in, short wait, no issues
Dec 20, 2025
All good except an unreasonable wait without explanation
Dec 20, 2025
Dr Idle is great.
Dec 20, 2025
Very nice. People. And. Very. Kine people
Dec 20, 2025
Very prompt and professional
Dec 17, 2025
Nick and staff are always friendly and professional! they actually listen and answer all of my questions. i never feel like they are rushing me out the door.
Dec 15, 2025
I highly recommend Jen to my friends and family. She is knowledgeable, friendly, and lets me participate in my health care decisions. My hand specialist was very impressed with her decision to send me to him for my issue.
Dec 15, 2025
Prompt. Professional. Answered all my questions and concerns.
Dec 15, 2025
Dr. Youse and his staff were professional, kind, and friendly. I was very nervous for the appointment and they did a great job of explaining things and answering questions in a clear way.
Dec 14, 2025
Very good
Dec 8, 2025
Very happy with your service. Only concern was the temperature in mohrs waiting room
Dec 8, 2025
Minimal wait time, staff and doctor friendly and knowledgeable
Dec 7, 2025
Jennifer Slater was very professional and thorough.
Dec 5, 2025
Np was patient with my questions and explained things well
Nov 29, 2025
Everything was great. Nick is awesome. All those I had contact with were very polite and friendly.
Nov 28, 2025
Everybody was friendly and doctor was helpful..
Nov 27, 2025
Friendly and knowledgeable staff
Nov 27, 2025
They made me feel very comfortable, in a uncomfortable time!
Nov 26, 2025
All went well. Everyone was friendly as well as professional.
Nov 25, 2025
Very professional
Nov 24, 2025
Excellent service by check in to the appointment and exam.
Nov 24, 2025
Super nice staff from front desk to exam room. Nurse was great as was Dr Youst
Nov 24, 2025
Everything Great
Nov 24, 2025
Pleasant and professional service, just had a cancer spot scraping a coterized.
Nov 23, 2025
Quick and efficient
Nov 20, 2025
Spent too much time waiting for the Dr. to show, both times in the same day
Nov 19, 2025
Prompt, friendly, professional, effective.
Nov 17, 2025
Exceptional care and professionalism.
Nov 17, 2025
Staff are very nice and efficient and my problem was taken care of that day
Nov 16, 2025
I like Jennifer a LOT! She’s the reason I come back every year for my checkup
Nov 14, 2025
The office employees and doctor are always great!
Nov 13, 2025
The lady came in looked at me , explained the process a bit , explained the cost & I said let’s get to it , very happy
Nov 13, 2025
Quick and fast!
Nov 11, 2025
No issues
Nov 10, 2025
Nick and the assistance were both extremely nice.
Nov 10, 2025
It was very good.
Nov 9, 2025
Just business as usual. As I am not new to the dermatology experience, my visits on August 12th and October 24th were no less than routine. t
Nov 7, 2025
I was extremely pleased with every aspect of my visit. I was especially pleased with the surgeon who took care of me.
Nov 6, 2025
Good in all ways
Nov 3, 2025
Amazing as always
Nov 3, 2025
My appointment was a little late
Nov 3, 2025
Everyone was so welcoming and reassuring. Answered all my questions. Professional!
Nov 2, 2025
The team is quite attentive and responsive. Highly satisfied.
Oct 31, 2025
Jennifer Slater was excellent. She explained everything she was going to do
Oct 31, 2025
Excessive waiting, size of tissue removed should have been discussed