12,888 Ratings, 4,829 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients express strong trust and high satisfaction with SSM Orthopedics’ clinicians, highlighting excellent bedside manner, clear explanations, and thorough, knowledgeable care. Many comments praise empathy, listening skills, and professionalism; several note successful surgical care and effective treatment plans for arthritis and mobility issues. Staff interactions are also appreciated. Overall tone is overwhelmingly positive with repeated mentions of reassurance before surgery and thoughtful, patient-centered communication.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jul 10, 2026
Samuel R Nathan, PA-C
Very friendly and knowledgeable
Jul 10, 2026
Well qualified and hospitable!
Jul 10, 2026
She is very caring and pleasant to have her for my doctor.
Jul 10, 2026
She is knowledgeable and professional
Jul 10, 2026
He care about the patient
Jul 10, 2026
Extremely personable, a very fine young man
Jul 10, 2026
Totally satisfied with Duncan
Jul 10, 2026
Always very pleasant and knows my area of need
Jul 10, 2026
She's the best. Hang on to her!
Jul 10, 2026
He was very friendly and he explained everything in detail. He knew his stuff.
Jul 10, 2026
Ciara Glenn was very helpful to me and explained everything about my knee appointment and my up coming appointment
Jul 10, 2026
Dr. Passanise is an outstanding physician and a gifted communicator. She explains the circumstances well, genuinely values my opinions, and immediately made me feel at ease and confident in her abilities to address my situation.
Jul 10, 2026
Dr O is very personable and knowledgeable. He neither talked down to me or used words that were too technical. Dr O listened and responded appropriately to my concerns and questions.
Jul 10, 2026
She's just a wonderful gal.She works with a great team, and she does know her profession to the fullest.I think her very much for all her input.See you soon
Jul 10, 2026
I'm 1000% confident in Dr. Jachna's abilities.
Jul 10, 2026
Nice Dr,
Jul 10, 2026
Just love him. Wonderful person and great surgeon.
Jul 10, 2026
It was very nice, very courteous.He took care of me, made it painless, and I would refer him to my relatives.And friends if they needed him
Jul 9, 2026
He listened and did what needed to be done, and it worked on my hand
Jul 9, 2026
A pro and compasionate about helping my situation. Top Notch!
Jul 9, 2026
He's understanding and listens to your needs.
Jul 9, 2026
He should be the gold standard example for others to mirror themselves by for patient care.
Jul 9, 2026
I appreciate his expertise
Jul 9, 2026
He’s very kind and sweet and he pays attention to everything you say. He truly cares.
Jul 9, 2026
Very pleasant to work with. Helpful in all aspects.
Jul 9, 2026
She was very thorough and gave great information about the injury and options to fix it.
Jul 9, 2026
Very upfront about the situation of my knee.
Jul 9, 2026
HE ALWAYS LISTENS TO MY CONCERNS AND ANSWERS ALL MY QUESTIONS.
Jul 9, 2026
She is very nice she thorough
Jul 9, 2026
She was fantastic! I will be asking for her help everytime I return!
Jul 9, 2026
He needs a system that he uses during an appointment to keep things organized and flowing in a logical way. He was knowledgeable and nice.
Jul 9, 2026
Great
Jul 9, 2026
I felt very confident with his expertise in evaluating my condition and the plan he set up for me going forward.
Jul 9, 2026
Great
Jul 9, 2026
She's very detailed and explains everything and makes sure you understand what is going on
Jul 9, 2026
Have sent friends to him.
Jul 8, 2026
Listens and is genuine in how much she cares.
Jul 8, 2026
Always friendly and concerned about my condition.
Jul 8, 2026
She is very good.
Jul 8, 2026
He reviewed xrays & surgical procedure done in May 2026; instructions on follow up premeditated before dental appointments for 1 year post op & annual follow up appointment
Jul 8, 2026
Keep up the good work
Jul 8, 2026
Nice, friendly, helpful, good listener
Jul 8, 2026
I believe he is a great health care provider and interested in my unique condition.
Jul 8, 2026
He was very nice and polite and had good bed side manners
Jul 8, 2026
A very caring individual interested in my total well-being.
Jul 8, 2026
He is very kind and personable and willing to help with whatever needs to bring comfort
Jul 8, 2026
Expert doctor and treatment staff
Jul 8, 2026
I think he is absolutely brilliant
Jul 8, 2026
Great doctor. Good personality. Puts the patient at ease. Overall good experience.
Jul 8, 2026
Dr Otto takes the time to explain and answer any questions