SSM Health Audiology

Audiology

www.ssmhealth.com

4.8 out of 5

1,282 verified ratings

1,282 Ratings, 321 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 19, 2026
She was very kind and helpful!

Mar 19, 2026
Hire more providers like Michael

Mar 18, 2026
Very personable

Mar 13, 2026
Very friendly and knowledgeable

Mar 12, 2026
Bailey is kind and caring. She fully explains what is going to happen throughout your audiology appointment. I felt very confident in her abilities and knowledge.

Mar 12, 2026
Helpful and willing to answer any questions I might have.

Mar 7, 2026
Michael, audiologist was very helpful. My left aid needed an adjustment in decimal sound which he did, another issue was addressed that he noticed, Again the left was beeping and evan though was in chargin g mode it woulnt hold, My aids are under warranty, he asked me to document any noticable issues, which I am doing and forward to him in My Chart. I will be seeing him soon. No issues with the right device. Michael is great, Thank you.

Mar 6, 2026
Jennifer worked quickly and knew what she was doing, it was great!

Mar 6, 2026
Leslie always listens and tries to help me in any way she can.

Mar 4, 2026
Very informative and likable

Mar 3, 2026
Was a wonderful experience

Mar 3, 2026
Dr. Eggebrecht delivers outstanding care, always going above and beyond in addressing any and all issues and concerns with my hearing. I feel extremely fortunate to have her as my doctor. She, & Shelley are. Great team. Carol and Laura are total sweethearts; professional, welcoming, efficient and a total delight!!!!

Mar 3, 2026

Mar 1, 2026
Bailey is great!

Feb 28, 2026
Diane has always been more than helpful, and I appreciate the time she took to help me out.

Feb 27, 2026
pleasant and professional

Feb 26, 2026
Tami is very knowledgeable & cares

Feb 24, 2026
She was great and took the time with me to explain the findings and answer my questions

Feb 24, 2026
She is professional, personable and knows my history. She always responds to any concerns I have.

Feb 22, 2026
Excellent care

Feb 21, 2026
I have already referred a friend to Michael.

Feb 19, 2026
She is very friendly and listened to what I was saying and informed me in language I understand

Feb 18, 2026
Very good initial appointment, booked next appointment right away

Feb 18, 2026
My 60+ daughter always drives and is in the apt. with me. Bailey does a great job of eye contact and discussion aimed at me ...not discussion as though I'm not able to understand so aim all discussion at the daughter. It is sincere and contact which I appreciate.

Feb 18, 2026
Very good communicator, before and after the hearing test.

Feb 18, 2026
Mckenzie was a gentle, professional, Audiologist. Thank you, McKenzie, for your help !

Feb 17, 2026

Feb 16, 2026
I was very comfortable working with her. She explained everything she was doing and made sure I understood everything.

Feb 14, 2026
Micheal was easy to work with and was very knowledgeable

Feb 14, 2026
helpful and understanding

Feb 13, 2026
Thanks Leslie. She's great.

Feb 11, 2026
She is kind and always on time.

Feb 10, 2026
As I stated previously, Bailey knows her profession well, was very thorough was able to translate her knowledge in a clear, concise manner. She's very personable, yet professional. Thanks, Bailey! See you in a year!

Feb 8, 2026
She was so kind and understanding!

Feb 8, 2026
she is helpful

Feb 3, 2026
She has all the qualities an excellent health care provider should have.

Feb 3, 2026
She was great she got my hearing aids fix and back quickly.

Feb 3, 2026
Leslie was great. However better signage or at least an overview of the floor plan indicating where different departments are located would be great. I had to ask 2 different people where audiology was. Even once I found the desk to check-in I didn't know if I was in the correct place, as there was nothing to indicate the audiology department was there.

Jan 31, 2026
Bailey was extremely knowledgeable and explained everything she was doing thoroughly.

Jan 30, 2026
Enjoyed working with Abby

Jan 27, 2026

Jan 23, 2026
Looking forward to continuing seeing Dr. Benz.

Jan 23, 2026

Jan 22, 2026
She is so helpful and so pleasant to talk with her.

Jan 21, 2026
She’s a keeper!

Jan 21, 2026
she is fine but getting a new apt is very poor

Jan 17, 2026
Looking forward to our 6 month check and I know if I have a problem she will be there to help

Jan 16, 2026

Jan 16, 2026
All ways willing to help

Jan 16, 2026
Very professional.