1,373 Ratings, 352 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 19, 2025
Leslie R Moser, AuD
Leslie researches the information I give and offers suggestions!
Dec 12, 2025
Thank you for your understanding.
Dec 10, 2025
Angela is always punctual when I am in need of repairs.
Dec 9, 2025
Thank you for all your help over the years. I will miss you.
Dec 9, 2025
She has ensured I am comfortable with my new hearing aids.
Dec 6, 2025
It was some of the best service I’ve had in a long time and I am very thankful to Michael for repairing my hearing aids and cleaning them up.
Dec 4, 2025
Mckenzie was very professional and patient with me. I made an appointment for a next consult and know I'm in good hands.
Dec 3, 2025
Amazing
Dec 2, 2025
Excellent care!
Nov 26, 2025
Very courteous and caring. Explained and demonstrated essential skills and information about my new hearing aids.
Nov 25, 2025
Tami was great and heloful in services
Nov 25, 2025
Friendly, helpful, knowledgeable
Nov 23, 2025
Immediate service and contact
Nov 20, 2025
She always has been very good at taking care of everything related to my hearing aids.
Nov 18, 2025
Jennifer is the best. She is extremely personable and professional. I look forward to my appointments with her.
Nov 16, 2025
She is very caring and understanding of your needs. I have been a patient of hers for quite a few years and look forward to my visits with her. Thanks to her, I can hear well and enjoy life on a daily basis.
Nov 15, 2025
We are extremely pleased with Bailey. She really knows her stuff!
Nov 15, 2025
She takes wonderful care of my hearing aids and has always solved my issues with them!
Nov 13, 2025
Very knowledgable and personable. A "fun" person who is very good at her job.
Nov 12, 2025
McKenzie was terrific- kind, explained everything really well, checked back in us often during our hours in the ER, a real asset to SSM.
Nov 11, 2025
I appreciated Michael explaining all the hearing issues for me and reviewing my hearing test, etc. He has a relaxed and friendly manner and I didn't feel my appointment was rushed at all.
Nov 11, 2025
Positive experience overall
Nov 6, 2025
Speaks well and understands people!
Nov 6, 2025
She is just the best!
Nov 6, 2025
Just enjoy having her as my hearing aid doctor. Explains every thing to me so that I understand what is going on.
Nov 5, 2025
I connected with Diane and I like working with someone I feel comfortable with.
Nov 5, 2025
Ms. Benz has been so helpful in the entire process of me becoming adjusted to using hearing aids for the first time ! Before I saw her about getting hearing aids, I had a great deal of fear about it all, however, she put me at ease because it was obvious that she had so much knowledge and was so caring in all her interactions with me.
Nov 5, 2025
She is an outstanding doctor who goes above and beyond in the treatment of her patients. She will do whatever it takes to advocate to assist her patients in meeting their needs.
Nov 5, 2025
Always very helpful
Nov 5, 2025
Leslie does her best to meet my needs. She has a caring and happy disposition. Thank you.
Nov 4, 2025
Jennifer explained everything very well. She was very easy to talk to.
Nov 1, 2025
Mckenzie took the initiative to replace/exchange hearing aids which were given me difficulty with a more comfortable fit. I was very pleased with her decision. She cares enough to understand my needs and act accordingly to make me comfortable.
Oct 30, 2025
Very positive.
Oct 28, 2025
She is professional, friendly, open to questions, explains well. Encourages follow up for any needed further care
Oct 28, 2025
Very professional, knowledgeable and caring
Oct 25, 2025
She acts as if she knew you on a personal basas
Oct 25, 2025
She listens, she explains well, she encourages, she goes the extra mile to meet and exceed patient needs.
Oct 25, 2025
She was very friendly, and took her time answering questions.
Oct 24, 2025
She is very particular on how things are done. She is very good and helpful.
Oct 24, 2025
Leslie was very friendly and she answered all my questions very clearly.
Oct 24, 2025
Leslie takes the time to teach me how to maintain my hearing aids and why it’s important.
Oct 24, 2025
I love the hearing aids. Can hear very well again. Thank you, MacKenzie.
Oct 21, 2025
What a pro! Thanks!
Oct 21, 2025
Great professional service!
Oct 19, 2025
Great
Oct 18, 2025
Julie exhibited excellent professionalism and knowledge in a friendly way
Oct 17, 2025
I think she did the best she could under the limited conditions under which she works.
Oct 16, 2025
Excellent.
Oct 16, 2025
Very good
Oct 15, 2025
Once again thank you Michael for listening to me and helping me to stay sane, now that my hearing has improved because of your efforts.