SSM Health Audiology

Audiology

www.ssmhealth.com

4.8 out of 5

1,264 verified ratings

1,264 Ratings, 304 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 5, 2026
She explained the difference in each level of hearing aids and the out of pocket cost.

May 5, 2026
I look forward to seeing her again.

May 1, 2026
Always a pleasure to see her have been seeing her for over 13 years so I have always had a great experience with her

Apr 30, 2026
Thank you, Bailey for your help.

Apr 29, 2026
He did repair my hearing aids fast but I still had to drive back and forth which is a lot for this Old Lady.

Apr 29, 2026
I needed another appointment and Leslie Moser took extra time to gave the person scheduling it clear directions.

Apr 28, 2026
Pleasant, knowledgeable and helpful.

Apr 28, 2026

Apr 28, 2026
Best audiologist I've ever dealt with knows her business very helpful very understanding

Apr 28, 2026
Very helpful with my concerns ! Also very respectful at all times. Sweet and friendly!

Apr 28, 2026
I had to wait 6 months for an appointment, that was my downfall

Apr 25, 2026
Angela is an excellent audiologist, and I would recommend her to anyone.

Apr 25, 2026
She is great. She is sincere. She wants you to be satisfied and hear as well as possible.

Apr 24, 2026

Apr 23, 2026
Outstanding Performance and personality plus

Apr 23, 2026
helpful, understanding and kind. explained test results very well and shared options of aids and how they work. We do appreciate her time and kindness

Apr 22, 2026
Bailey was great. I felt comfortable with her instructions and her knowledge of my hearing problems.

Apr 21, 2026
She is very kind and caring sweet person.

Apr 19, 2026
Very experienced

Apr 19, 2026
I enjoyed working with Bailey as she led me through my hearing needs. Very professional and knowledgeable.

Apr 18, 2026
Top notch doc!

Apr 16, 2026
She's wonderful to see as a patient.

Apr 16, 2026
Very thorough.

Apr 16, 2026
I will be seeing her again for a check in

Apr 14, 2026
She was very caring, knowledgeable, and thorough. Highly recommend

Apr 12, 2026
Very nice

Apr 12, 2026
The wait time to get an appointment was very long. Scheduling it was like months out. That just seems too long to me.

Apr 12, 2026
He listened and explained everything well.

Apr 12, 2026
Listened with care and compassion.

Apr 10, 2026
Excellent experience!

Apr 9, 2026
During my audio testing, Bailey Gavin was very focused and shared her knowledge when I asked questions. She was professional and empathetic throughout the testing process. Thanks!

Apr 8, 2026
She is awesome!

Apr 6, 2026
I just plain enjoy her

Apr 6, 2026
very personable and took care of my issue during my appointment

Apr 3, 2026
The experience was informative and enjoyable.

Apr 1, 2026
Bailey is very attentive and I felt that she genuinely cared about me as a patient.

Mar 31, 2026
As I previously said, she was well prepared for my appointment, very knowledgeable, kind and listened to my concerns and addressed them accordingly

Mar 31, 2026
Tami is expert at her specialty and provides solid explanations for her recommendations. I enjoy her manner.

Mar 31, 2026
Michael worked through my issues to resolve any issues and plan for the immediate future.

Mar 31, 2026
Dr. Frisks had read the notes from Dr. Eggebrecht and I didn’t have to retell the issue to her. Well done!!! I am sure Shelley brought her up to speed as well as reading the notes from my previous visit and issues I was working in with Dr. Eggebrecht on MyChart

Mar 29, 2026
I believe he did my hearing exam and he was very good

Mar 26, 2026
Bailey is very personable and eager to join in conversation as a patient and as a person.

Mar 26, 2026
Had all the answers to my questions and was very polite

Mar 25, 2026
Tami is easy to work with.

Mar 25, 2026
Very knowledgeable.

Mar 24, 2026
She is thorough and professional. I have had hearing aids for six years. After my visit with her I am hearing better than ever before!

Mar 21, 2026
I have had several trips to other SSM Health clinics and she is the only one who listened to what I had to say. Don’t let her go! I finally have someone whom I trust.

Mar 19, 2026
She was very kind and helpful!

Mar 19, 2026
Hire more providers like Michael

Mar 18, 2026
Very personable