Spine & Pain Program: Alma
1469 Mary Court
Alma, MI 48801 Directions
4.6 out of 5
1,733 verified ratings
1,733 Ratings, 906 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Overall sentiment is highly positive: patients repeatedly praise compassionate, knowledgeable providers and supportive staff who listen, explain options, and relieve chronic pain. Common compliments note strong bedside manner, clear explanations, and improved mobility after treatments. Main criticisms focus on long waits for appointments and delayed procedures, scheduling/phone system issues, and occasional access challenges. Several comments mention successful interventions for cervical, nerve, back, hip and chronic pain with injections and other procedures.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Sep 24, 2026
Nicole Schelb, A.P.R.N., F.N.P.-C., M.S.N.
Great!
Sep 24, 2026
I was handed a photocopied handout and told, “this is how we treat patients,” rather than a tailored health plan. Zero compassion.
Sep 19, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Sep 17, 2026
What would you tell family and friends about your experience with this provider?
For first visit I was pleasantly surprised at the care and providers.
Sep 16, 2026
What would you tell family and friends about your experience with this provider?
Ariana is awesome. I really feel that she listens and cares and wants to work with me to address my issues. I am totally pleased with her.
Sep 15, 2026
What would you tell family and friends about your experience with this provider?
Excellent place to go
Sep 14, 2026
What would you tell family and friends about your experience with this provider?
Very difficult to understand the medical ‘speak’
Sep 13, 2026
What would you tell family and friends about your experience with this provider?
The staff and the office is very consistent in getting you in for your appointment
Sep 12, 2026
What would you tell family and friends about your experience with this provider?
Great but wish I could do phone and video visit when out of state or explore ways to receive services with cooperating medical centers in other states.
Sep 12, 2026
What would you tell family and friends about your experience with this provider?
They are very kind , compassionate and explain things well . That they truly care about your wellbeing & get to the bottom of things.
Sep 12, 2026
What would you tell family and friends about your experience with this provider?
Caring, professional and attentive to your issues. They are very informative and practical with a good treatment plan for their patients.
Sep 12, 2026
What would you tell family and friends about your experience with this provider?
If they want to go to a good pain clinic, this is the one I would recommend!!
Sep 11, 2026
What would you tell family and friends about your experience with this provider?
She is great at helping with your problems
Sep 11, 2026
What would you tell family and friends about your experience with this provider?
It was very good. I would not hesitate to recommend. Very nice people 😊😊😊😊
Sep 11, 2026
What would you tell family and friends about your experience with this provider?
Professional, respectful, interested and concerned.
Sep 10, 2026
What would you tell family and friends about your experience with this provider?
She is wonderful!
Sep 9, 2026
What would you tell family and friends about your experience with this provider?
Great staff. Everyone knows how to treat people well. I am comfortable there.
Sep 8, 2026
What would you tell family and friends about your experience with this provider?
Excellent provider, listens carefully to you and validates your concerns.
Sep 6, 2026
What would you tell family and friends about your experience with this provider?
Very fast and helping with my needs and letting me know how and why things work. Thanks
Sep 5, 2026
Very knowledgeable, friendly and listens to what you have to say
Sep 5, 2026
What would you tell family and friends about your experience with this provider?
Ariana is so professional and knowledgeable. She never rushes and is we cover all our bases together. The staff is always courteous and friendly. I’m very pleased and satisfied.
Sep 5, 2026
What would you tell family and friends about your experience with this provider?
Very thorough, bright friendly. Enjoyed the appointment and appreciates all that they did for me that day
Sep 4, 2026
What would you tell family and friends about your experience with this provider?
She always sounds like she is in a hurry. Does not sit and talk commonly. If she is in the room 10 minutes you are lucky. She does not connect with her patients.
Sep 4, 2026
What would you tell family and friends about your experience with this provider?
KEEP UP THE GOOD WORK
Sep 4, 2026
What would you tell family and friends about your experience with this provider?
They listen to you!
Sep 3, 2026
What would you tell family and friends about your experience with this provider?
Nicole Schelb is very thorough, knowledgeable, and caring in making sure I was getting the correct care.
Sep 3, 2026
What would you tell family and friends about your experience with this provider?
She was professional and nice. Didn't try to rush the appointment.
Sep 3, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend.
Sep 2, 2026
What would you tell family and friends about your experience with this provider?
They are all very good to work with
Sep 2, 2026
What would you tell family and friends about your experience with this provider?
Top notch
Aug 31, 2026
What would you tell family and friends about your experience with this provider?
Very professional and compassionate. They are always prompt in keeping appointment times. Their demeanor makes you feel comfortable that they are interested in treating you and get results.
Aug 31, 2026
What would you tell family and friends about your experience with this provider?
This office is great with their patients and the staff is always friendly and efficient in their work.
Aug 31, 2026
What would you tell family and friends about your experience with this provider?
I gave her in depth information about my spine and previous injuries and the time frames. She used an AI device. I looked over her summary notes of my appointment and many things were not accurate including how long I have had pain and where it was located This is not good practice. I am glad I look over everything at every Dr appointment. For some older patients I would be concerned especially if they do not look at the Drs notation. There could be a misdiagnosis based on her notation and improper care would be provided. Before I left she asked the question, "Did you get everything you expected out of this appointment" I felt it was a strange question to ask, especially since it was out initial meeting. I replied, "I didn't expect anything since it was our first meeting" I would not recommend her to any patient who is dealing with spinal and back pain.
Aug 30, 2026
What would you tell family and friends about your experience with this provider?
Outstanding care and follow up.
Aug 29, 2026
What would you tell family and friends about your experience with this provider?
Caring and very professional
Aug 28, 2026
What would you tell family and friends about your experience with this provider?
Trustworthy doctor
Aug 27, 2026
Very thoughtful, professional dr and office staff is very nice.
Aug 27, 2026
What would you tell family and friends about your experience with this provider?
She is kind and down to earth. She is very easy to talk to and will help you with explaining the problem. She's always willing to help any way possible.
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
They were great I recommend them highly
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
Very pleasant experience
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
Everyone was very nice
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
This clinic in midland is fantastic
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
Excellent experience.... Keep up the good work!!!!!!
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
Professional, good listener Kind comfort able. Trusted what they had to say
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
It’s fast paced and I don’t feel that she asked enough questions about your symptoms and that she hurries you through. I also don’t think she explains things in depth so you can understand
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
There great
Aug 24, 2026
What would you tell family and friends about your experience with this provider?
Excellent services
Aug 24, 2026
What would you tell family and friends about your experience with this provider?
she seemed very good and listened to me. Didn’t rush me.
Aug 23, 2026
What would you tell family and friends about your experience with this provider?
Very satisfied with facility and staff the extra to make sure that everything is covered and hopefully good results
Aug 22, 2026
What would you tell family and friends about your experience with this provider?
She is very respectful, and listens to you, and when my husband came in and asked questions about my back issues, she told him how it was, with my permission of course, he didn't believe me how bad my back is, some times I think he thinks I'm faking my pain. Thank you so much for having my back literally.