Spine & Pain Program: Alma
1469 Mary Court
Alma, MI 48801 Directions
4.6 out of 5
2,006 verified ratings
2,006 Ratings, 1,043 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Overall sentiment is highly positive: patients repeatedly praise compassionate, knowledgeable providers and supportive staff who listen, explain options, and relieve chronic pain. Common compliments note strong bedside manner, clear explanations, and improved mobility after treatments. Main criticisms focus on long waits for appointments and delayed procedures, scheduling/phone system issues, and occasional access challenges. Several comments mention successful interventions for cervical, nerve, back, hip and chronic pain with injections and other procedures.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Apr 15, 2026
Ariana Schempp, A.P.R.N., F.N.P.-B.C., M.S.N.
Will take time to answer questions, quite knowledgeable
Apr 15, 2026
What would you tell family and friends about your experience with this provider?
Great
Apr 15, 2026
What would you tell family and friends about your experience with this provider?
Very good provider
Apr 15, 2026
What would you tell family and friends about your experience with this provider?
Very nice and kind but does not spend much time doing a physical exam of the affected body part.
Apr 15, 2026
What would you tell family and friends about your experience with this provider?
Very good. Always listen and explain.
Apr 12, 2026
Apr 8, 2026
What would you tell family and friends about your experience with this provider?
The Intake person somewhat made me apprehensive when the first question that when she met me was if I had had injections before. The NP seemed very rushed during my appointment
Apr 8, 2026
What would you tell family and friends about your experience with this provider?
Excellent visits- thorough
Apr 8, 2026
What would you tell family and friends about your experience with this provider?
My mother suffered with lower back and leg pain with a level of 8-9 for over a year with minimal to no relief. The previous med she had been on also contributed to her falling multiple times. Nicole changed her med and also offered available procedures to help with pain. She has been pain free for over 6 months now with decreased to no falls. She also ordered physical therapy to increase her quality of life. A mother without pain has helped all our family relationships. Thank you to Alicia also for helping with order questions.
Apr 6, 2026
What would you tell family and friends about your experience with this provider?
She listens to everything and does everything that's possible to find out what my problem is. I hope my pain
Apr 4, 2026
What would you tell family and friends about your experience with this provider?
You would not be able to find better care with another provider. Ariana and her team are fantastic at what they do.
Apr 4, 2026
What would you tell family and friends about your experience with this provider?
The smart choice!
Apr 4, 2026
What would you tell family and friends about your experience with this provider?
They know their stuff and are as knowledgeable as they come. Often running tests to try meeting my long term goals.
Apr 4, 2026
What would you tell family and friends about your experience with this provider?
Would recommend. Kind.
Apr 4, 2026
What would you tell family and friends about your experience with this provider?
Very friendly and concerned about helping
Apr 4, 2026
What would you tell family and friends about your experience with this provider?
Best health care professionals I’ve seen!
Apr 3, 2026
What would you tell family and friends about your experience with this provider?
Very nice doctor and staff
Apr 3, 2026
What would you tell family and friends about your experience with this provider?
Great office staff.
Apr 3, 2026
What would you tell family and friends about your experience with this provider?
I would definitely recommend my family and friends to make an appointment with them for excellent quality care.
Apr 2, 2026
What would you tell family and friends about your experience with this provider?
Great.
Apr 2, 2026
What would you tell family and friends about your experience with this provider?
That they should find out if they could all so be helped
Apr 1, 2026
What would you tell family and friends about your experience with this provider?
It was excellent overall, but Nurse Schleb seems to be influenced by the current trend of medicine, where we listen to the patient until we figure we know what is to be done and then make an evaluation, instead of hearing the patient out from beginning to end. This a current trend and not just a Nurse Schleb issue. I did feel like she was working under a premise that compelled hear to move the patient in and out of the office as fast as possible. Didn't really care for that. I don't totally blame Nurse Schleb because this is a growing trend in the medical field that needs to be addressed. Unfortunately for Nurse Schleb, she didn't do what the Medical Administrators want her to do which is to move patients along without the patient noticing, that everything is too efficient or rushed. Sorry someone has to be the Elephant in the room. Other than that, Nurse Schleb did a great job.
Apr 1, 2026
What would you tell family and friends about your experience with this provider?
Never any problems!😀
Apr 1, 2026
What would you tell family and friends about your experience with this provider?
Clean friendly Environment.everyone there is caring and professional
Mar 31, 2026
What would you tell family and friends about your experience with this provider?
Office time in waiting room was longer than anticipated Dr. Is wonderful and the staff are courteous
Mar 31, 2026
What would you tell family and friends about your experience with this provider?
Very good people
Mar 30, 2026
What would you tell family and friends about your experience with this provider?
She’s very kind and knowledgeable.
Mar 28, 2026
What would you tell family and friends about your experience with this provider?
I would recommend them.
Mar 28, 2026
What would you tell family and friends about your experience with this provider?
Long time to get in for ordered treatment
Mar 27, 2026
What would you tell family and friends about your experience with this provider?
I’m very happy with my experience.
Mar 27, 2026
What would you tell family and friends about your experience with this provider?
I would tell others that ARIANA SCHEMPP and her professional staff are pleasant, efficient, and knowledgeable. I would say that certain office procedures are not client friendly. Having to present insurance cards for copying at every visit is redundant and bothersome. Having every call answered with "leave a message" and stating that the call may not be returned for up to 24 hours is inadequate for certain client needs.
Mar 27, 2026
What would you tell family and friends about your experience with this provider?
ariana truly is caring about giving me Pain relief. I am blessed being her patient and looking forward to getting some pain relief . It has been a LONG year as of [DATE]... of constant pain. Thanking our Lord for this opening to receive help.
Mar 27, 2026
What would you tell family and friends about your experience with this provider?
Good place to go get your pain taken care of
Mar 27, 2026
What would you tell family and friends about your experience with this provider?
Very carried and explains your situation
Mar 26, 2026
What would you tell family and friends about your experience with this provider?
Nice people
Mar 26, 2026
What would you tell family and friends about your experience with this provider?
Both Nicole and her staff are excellent. Caring and compassionate. Want to help you get better.
Mar 25, 2026
What would you tell family and friends about your experience with this provider?
She was helpful and concerned.
Mar 25, 2026
What would you tell family and friends about your experience with this provider?
Good experience
Mar 25, 2026
What would you tell family and friends about your experience with this provider?
Very good. Everyone was very nice & helpful. My only concern was that it took to long to get an appointment a month + to get in to see her.
Mar 25, 2026
What would you tell family and friends about your experience with this provider?
This office is very efficient and courteous and I would recommend it to anyone.
Mar 24, 2026
What would you tell family and friends about your experience with this provider?
Quality care!
Mar 23, 2026
What would you tell family and friends about your experience with this provider?
She is very professional,ll listens to all my concerns.
Mar 23, 2026
What would you tell family and friends about your experience with this provider?
They are very friendly,nice.
Mar 23, 2026
What would you tell family and friends about your experience with this provider?
A-ok
Mar 23, 2026
What would you tell family and friends about your experience with this provider?
She is an excellent dr. If my back pain goes away I would tell more people.
Mar 23, 2026
What would you tell family and friends about your experience with this provider?
I appreciate the caring concern. Did Judy gives the attention to me to help me with my everyday needs of living somewhat normal life that I could possibly live thank you for your concern and a care that she gives to me. I appreciate her very much. She did the key to helping me live my life with normal life due to all the aches and pains that I go through every day.
Mar 22, 2026
What would you tell family and friends about your experience with this provider?
They are all very nice people and communicate well so you can understand them
Mar 21, 2026
What would you tell family and friends about your experience with this provider?
I would say they’re very knowledgeable and courteous and I felt comfortable so I feel it was a win-win.
Mar 20, 2026
What would you tell family and friends about your experience with this provider?
That they try there best to help yoiu with your pain problem.
Mar 20, 2026
What would you tell family and friends about your experience with this provider?
Everyone was professional and friendly to me.