Spine & Pain Program: Alma
1469 Mary Court
Alma, MI 48801 Directions
4.6 out of 5
2,015 verified ratings
2,015 Ratings, 1,056 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Overall sentiment is highly positive: patients repeatedly praise compassionate, knowledgeable providers and supportive staff who listen, explain options, and relieve chronic pain. Common compliments note strong bedside manner, clear explanations, and improved mobility after treatments. Main criticisms focus on long waits for appointments and delayed procedures, scheduling/phone system issues, and occasional access challenges. Several comments mention successful interventions for cervical, nerve, back, hip and chronic pain with injections and other procedures.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Mar 19, 2026
Ariana Schempp, A.P.R.N., F.N.P.-B.C., M.S.N.
Ariana and staff, work to provide the best care for the individual....
Mar 12, 2026
Ariana goes above and beyond. I’m so lucky to have her as part of my chronic pain support team
Mar 11, 2026
What would you tell family and friends about your experience with this provider?
Very good place . Very friendly
Mar 11, 2026
What would you tell family and friends about your experience with this provider?
It takes a long time to get an appointment for therapeutic procedures.
Mar 10, 2026
What would you tell family and friends about your experience with this provider?
Very satisfied
Mar 10, 2026
What would you tell family and friends about your experience with this provider?
Very professional and yet friendly as well
Mar 9, 2026
What would you tell family and friends about your experience with this provider?
She is super nice
Mar 9, 2026
What would you tell family and friends about your experience with this provider?
Always had a. Great experience
Mar 9, 2026
What would you tell family and friends about your experience with this provider?
The office is always pleasant to visit. Everyone is really nice and always listen to concerns and offer solutions.
Mar 9, 2026
What would you tell family and friends about your experience with this provider?
Highly recommended
Mar 8, 2026
What would you tell family and friends about your experience with this provider?
Nicole has been caring for/treating me for almost five (5) years. I wouldn't let anyone else see me! She is that good. Nicole and her team have taken such excellent care of me, that my quality of life has dramatically improved.
Mar 7, 2026
What would you tell family and friends about your experience with this provider?
He is the best, great doctor..
Mar 7, 2026
What would you tell family and friends about your experience with this provider?
Last time felt like on production line. Maximum of 5 minutes spent with me, had hiccups. Sent me to exit without nurse going over procedure with me. Not the nurses fault. Started out by saying they were running behind. Just a bad day for her evidently.
Mar 6, 2026
What would you tell family and friends about your experience with this provider?
Very positive experience. Nicole and staff are very friendly and detailed in explaining my pain and how we will go about eliminating it.
Mar 6, 2026
What would you tell family and friends about your experience with this provider?
I would tell my family and friends to go see Nicole. I think she listens and truly trys to help you in every way - Sometimes that can be very difficult
Mar 6, 2026
What would you tell family and friends about your experience with this provider?
Everyone at the office is very nice and I dont have a bad word to say about anyone there. Good job everyone!
Mar 6, 2026
What would you tell family and friends about your experience with this provider?
I love Nicole and started seeing her a few years ago when the practice was first starting. I have stuck with her because she cares about her patients.
Mar 5, 2026
What would you tell family and friends about your experience with this provider?
Excellent!!!
Mar 5, 2026
What would you tell family and friends about your experience with this provider?
I would highly recommend this provider
Mar 5, 2026
What would you tell family and friends about your experience with this provider?
Finally got help for my neck pain just hope it lasts more than 2 years .
Mar 5, 2026
What would you tell family and friends about your experience with this provider?
They seem to be thoughtful and concerned about my needs
Mar 5, 2026
What would you tell family and friends about your experience with this provider?
That it's a good thing to go through
Mar 5, 2026
What would you tell family and friends about your experience with this provider?
Nicole is wonderful. Professional, friendly, kind, Knowledgeable and thorough.
Mar 4, 2026
What would you tell family and friends about your experience with this provider?
Always listens and explains things so I understand
Mar 4, 2026
What would you tell family and friends about your experience with this provider?
She was very professional. She found a plan to help with the pain I have experienced for over 2 years.
Mar 3, 2026
What would you tell family and friends about your experience with this provider?
Most friendly yet very professional
Mar 3, 2026
What would you tell family and friends about your experience with this provider?
I would recommend this office to my friends and family
Mar 2, 2026
What would you tell family and friends about your experience with this provider?
For all the times that I have seen Nicole and her staff have always been professional, courteous, and answered all my questions and concerns
Mar 2, 2026
What would you tell family and friends about your experience with this provider?
She is the best! I will not see others.
Mar 1, 2026
In my opinion Dr Nicole is one of the best Dr's at the pain clinic she is very knowledgeable and compassionate. I highly recommend her.
Mar 1, 2026
What would you tell family and friends about your experience with this provider?
I love Dr Nicole she has helped me so much and always concerned for my condition.
Mar 1, 2026
What would you tell family and friends about your experience with this provider?
she listens to carefully and ask questions. and is caring
Feb 28, 2026
What would you tell family and friends about your experience with this provider?
Dr. Schempp is not the pain shot administering doctor. Pain shots are given at a different facility.
Feb 28, 2026
What would you tell family and friends about your experience with this provider?
Nichole is very smart. She makes you feel heard. Always has a plan to help me in a positive way.
Feb 27, 2026
What would you tell family and friends about your experience with this provider?
They will try to help you with your pain needs as best as they can.
Feb 27, 2026
What would you tell family and friends about your experience with this provider?
It’s the best pain clinic around.
Feb 27, 2026
What would you tell family and friends about your experience with this provider?
Helping me find a solution for my pain in my neck with arthritis.
Feb 27, 2026
What would you tell family and friends about your experience with this provider?
Nicole is always in a rush I don’t think in the last 2 years she has never set down to get to know me. I feel like I go into the room spend more time with the nurse than I have ever spent with Nicole. I noticed lately who ever types my report up in my chart sure does add of things I have never disguised with Nicole. She’s nice put doesn’t take time with her patients.
Feb 27, 2026
What would you tell family and friends about your experience with this provider?
Excellent understanding of chronic pain problem’s. Megan at the front desk goes out of her way to schedule treatment around my busy schedule. What a great place to receive care.
Feb 27, 2026
What would you tell family and friends about your experience with this provider?
Nicole is the best and everyone in the office are great!
Feb 26, 2026
What would you tell family and friends about your experience with this provider?
Only item I recommend would be to utilize phone for followup instead of actual appointment. I drive an hour for a three minute appointment to determine my test was successful and we can set up another test. This could be done in a three minute phone call. Otherwise I love the facility and every person I've dealt with has been great.
Feb 26, 2026
What would you tell family and friends about your experience with this provider?
They are very busy and have to make appointments way into the future to accommodate it feels like they need other providers to help.
Feb 26, 2026
What would you tell family and friends about your experience with this provider?
Great provider Great staff Always have their attention with enthusiasm and professionalism.
Feb 25, 2026
Judy is a very knowledgeable person when it comes to dealing with my lower back pain.
Feb 25, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Feb 25, 2026
What would you tell family and friends about your experience with this provider?
Good service and caring respectful staff
Feb 25, 2026
What would you tell family and friends about your experience with this provider?
It’s a well oil machine it works. They explained everything to you before procedures in that and they work closely with the hospital to follow through.
Feb 25, 2026
What would you tell family and friends about your experience with this provider?
This provider has the ability to provide services for several different types of injury or prevention services
Feb 25, 2026
What would you tell family and friends about your experience with this provider?
I have absolutely no problems with this provider or facility. They are friendly and show extreme concern for my health concerns.
Feb 24, 2026
What would you tell family and friends about your experience with this provider?
Very good