Spine & Pain Program: Alma
1469 Mary Court
Alma, MI 48801 Directions
4.6 out of 5
2,029 verified ratings
2,029 Ratings, 1,056 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Overall sentiment is highly positive: patients repeatedly praise compassionate, knowledgeable providers and supportive staff who listen, explain options, and relieve chronic pain. Common compliments note strong bedside manner, clear explanations, and improved mobility after treatments. Main criticisms focus on long waits for appointments and delayed procedures, scheduling/phone system issues, and occasional access challenges. Several comments mention successful interventions for cervical, nerve, back, hip and chronic pain with injections and other procedures.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Mar 25, 2026
Ariana Schempp, A.P.R.N., F.N.P.-B.C., M.S.N.
What would you tell family and friends about your experience with this provider?
She was helpful and concerned.
Mar 25, 2026
What would you tell family and friends about your experience with this provider?
Good experience
Mar 25, 2026
What would you tell family and friends about your experience with this provider?
Very good. Everyone was very nice & helpful. My only concern was that it took to long to get an appointment a month + to get in to see her.
Mar 25, 2026
What would you tell family and friends about your experience with this provider?
This office is very efficient and courteous and I would recommend it to anyone.
Mar 24, 2026
What would you tell family and friends about your experience with this provider?
Quality care!
Mar 20, 2026
What would you tell family and friends about your experience with this provider?
Excellent provider
Mar 19, 2026
Ariana and staff, work to provide the best care for the individual....
Mar 18, 2026
What would you tell family and friends about your experience with this provider?
A good place
Mar 18, 2026
What would you tell family and friends about your experience with this provider?
Arianna is awesome . I'm so glad she is my care giver
Mar 18, 2026
What would you tell family and friends about your experience with this provider?
Finally getting care I need
Mar 18, 2026
What would you tell family and friends about your experience with this provider?
Use her if necessary
Mar 17, 2026
What would you tell family and friends about your experience with this provider?
Excellent service
Mar 17, 2026
What would you tell family and friends about your experience with this provider?
I have never been to a better Doctor. Not only is Doc great, but her nurse Deanna took great care of my needs. They are not only very professional, but they are very personal. They talked to me and actually care about me and my health. And I appreciate all they do.
Mar 16, 2026
What would you tell family and friends about your experience with this provider?
Very caring and professional very good people
Mar 16, 2026
What would you tell family and friends about your experience with this provider?
Friendly and supportive . It takes so long to get results and rescheduling
Mar 16, 2026
What would you tell family and friends about your experience with this provider?
She does her job well.
Mar 15, 2026
What would you tell family and friends about your experience with this provider?
Good experience
Mar 14, 2026
What would you tell family and friends about your experience with this provider?
I was happy but I was hoping to receive some relief for my pain that day. She recommended PT and I was good with that but I can’t get in until [DATE]. That means I have to suffer for two and a half more weeks.
Mar 14, 2026
What would you tell family and friends about your experience with this provider?
It takes at least a year for any treatment to be finished up. LONG TIME of waiting between appointments. I've had no follow up on how my last procedure is going (my lower back) . You'd think it would be asked if I was still doing ok since having it done. I am not happy with how long of wait you have from procedure to procedure. No office should be like this one is.
Mar 13, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend
Mar 13, 2026
What would you tell family and friends about your experience with this provider?
👍
Mar 12, 2026
Ariana goes above and beyond. I’m so lucky to have her as part of my chronic pain support team
Mar 12, 2026
What would you tell family and friends about your experience with this provider?
Arianna and staff go beyond to make me feel comfortable and well taken care of. Without this team, my chronic pain would be unbearable. I have a great support system with this office!
Mar 12, 2026
What would you tell family and friends about your experience with this provider?
Great service
Mar 12, 2026
What would you tell family and friends about your experience with this provider?
Great
Mar 12, 2026
What would you tell family and friends about your experience with this provider?
They are concerned with your care wish it could be sooner as I am in pain a lot . Insurance companies need to support their care more. Over all they are kind supportive just need releif.
Mar 12, 2026
What would you tell family and friends about your experience with this provider?
Very businesslike, professional, friendly and thorough.
Mar 12, 2026
What would you tell family and friends about your experience with this provider?
Very personable . Easy to talk to.
Mar 11, 2026
What would you tell family and friends about your experience with this provider?
Very good place . Very friendly
Mar 11, 2026
What would you tell family and friends about your experience with this provider?
It takes a long time to get an appointment for therapeutic procedures.
Mar 10, 2026
What would you tell family and friends about your experience with this provider?
Very satisfied
Mar 10, 2026
What would you tell family and friends about your experience with this provider?
Very professional and yet friendly as well
Mar 9, 2026
What would you tell family and friends about your experience with this provider?
She is super nice
Mar 9, 2026
What would you tell family and friends about your experience with this provider?
Always had a. Great experience
Mar 9, 2026
What would you tell family and friends about your experience with this provider?
The office is always pleasant to visit. Everyone is really nice and always listen to concerns and offer solutions.
Mar 9, 2026
What would you tell family and friends about your experience with this provider?
Highly recommended
Mar 8, 2026
What would you tell family and friends about your experience with this provider?
Nicole has been caring for/treating me for almost five (5) years. I wouldn't let anyone else see me! She is that good. Nicole and her team have taken such excellent care of me, that my quality of life has dramatically improved.
Mar 7, 2026
What would you tell family and friends about your experience with this provider?
He is the best, great doctor..
Mar 7, 2026
What would you tell family and friends about your experience with this provider?
Last time felt like on production line. Maximum of 5 minutes spent with me, had hiccups. Sent me to exit without nurse going over procedure with me. Not the nurses fault. Started out by saying they were running behind. Just a bad day for her evidently.
Mar 6, 2026
What would you tell family and friends about your experience with this provider?
Very positive experience. Nicole and staff are very friendly and detailed in explaining my pain and how we will go about eliminating it.
Mar 6, 2026
What would you tell family and friends about your experience with this provider?
I would tell my family and friends to go see Nicole. I think she listens and truly trys to help you in every way - Sometimes that can be very difficult
Mar 6, 2026
What would you tell family and friends about your experience with this provider?
Everyone at the office is very nice and I dont have a bad word to say about anyone there. Good job everyone!
Mar 6, 2026
What would you tell family and friends about your experience with this provider?
I love Nicole and started seeing her a few years ago when the practice was first starting. I have stuck with her because she cares about her patients.
Mar 5, 2026
What would you tell family and friends about your experience with this provider?
Excellent!!!
Mar 5, 2026
What would you tell family and friends about your experience with this provider?
I would highly recommend this provider
Mar 5, 2026
What would you tell family and friends about your experience with this provider?
Finally got help for my neck pain just hope it lasts more than 2 years .
Mar 5, 2026
What would you tell family and friends about your experience with this provider?
They seem to be thoughtful and concerned about my needs
Mar 5, 2026
What would you tell family and friends about your experience with this provider?
That it's a good thing to go through
Mar 5, 2026
What would you tell family and friends about your experience with this provider?
Nicole is wonderful. Professional, friendly, kind, Knowledgeable and thorough.
Mar 4, 2026
What would you tell family and friends about your experience with this provider?
Always listens and explains things so I understand