Spine & Pain Program: Alma
1469 Mary Court
Alma, MI 48801 Directions
4.7 out of 5
1,869 verified ratings
1,869 Ratings, 971 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 18, 2025
Nicole Schelb, A.P.R.N., F.N.P.-C., M.S.N.
EXCELLENT
Aug 17, 2025
They were nice and knowledgeable
Aug 14, 2025
A very nice person and to the point of everything talked about I did understand what she was saying.
Aug 14, 2025
Very caring friendly (all of the staff) I would recommend.
Aug 6, 2025
What would you tell family and friends about your experience with this provider?
I was disappointed at the brief evaluation of my concerns. The fact that it had not been a year since my surgery, which I was unaware of, prevents them from treatment. I was very unhappy about that. I was expecting that the pain center had other treatments other than injections that could have been used.
Aug 6, 2025
What would you tell family and friends about your experience with this provider?
I would tell any friend that I was lucky to get in as quick as I did, but it normally takes a long time to get in. I would also say from what little experience I had she was in and out in five minutes I didn’t really feel like I was her attention or focus. I felt like boom and I’m out of here, let’s move onto the next person. I’m not for sure she knew what I was going through.
Aug 6, 2025
What would you tell family and friends about your experience with this provider?
Great
Aug 6, 2025
What would you tell family and friends about your experience with this provider?
She is good will tell you what is next and the results at present by what you answer questions and Thanks for Insurance results of what they will cover and proseadures next
Aug 4, 2025
What would you tell family and friends about your experience with this provider?
This office is run smoothly with outstanding courteous service. My n last appointment was 20 minutes late. That is not the norm for them. Usually appointments are early or on time. You feel like you are their own patient.
Aug 4, 2025
What would you tell family and friends about your experience with this provider?
so far very good service and explanations of procedures and results
Aug 4, 2025
What would you tell family and friends about your experience with this provider?
A great place to go for help
Aug 4, 2025
What would you tell family and friends about your experience with this provider?
Judy is an excellent provider. The time to get in to see her is longer than most which translates into a longer time in pain.
Aug 3, 2025
What would you tell family and friends about your experience with this provider?
I'M very happy with them
Aug 3, 2025
What would you tell family and friends about your experience with this provider?
Great experience , I would recommend them to my friends and family
Aug 3, 2025
What would you tell family and friends about your experience with this provider?
You all work hard for your patience and are good at there jobs and listen very well
Aug 2, 2025
What would you tell family and friends about your experience with this provider?
Her office staff and her were very polite, if asked she is willing to explain procedures. Polite when called
Aug 2, 2025
What would you tell family and friends about your experience with this provider?
I liked the way it started out and the suggestions we tried. The part I do not like is when she says there's nothing more I can do for you.
Aug 2, 2025
What would you tell family and friends about your experience with this provider?
nice place and people
Aug 1, 2025
What would you tell family and friends about your experience with this provider?
That they are wonderful folks and friendly but they're busy and they may only focus on or prescribe what's routine to them. They don't have a lot of time to imagine other avenues of hope and healing.
Aug 1, 2025
What would you tell family and friends about your experience with this provider?
Nichole listens carefully to your concerns and is very empathetic when talking about the medical needs and understands how painful the journey is
Aug 1, 2025
What would you tell family and friends about your experience with this provider?
Would be nice
Aug 1, 2025
What would you tell family and friends about your experience with this provider?
She was very late for my last appointment. Also, they called me up last minute to reschedule my procedure appointment with hardly any notice and I had rearrange everything with my wife's schedule.
Aug 1, 2025
What would you tell family and friends about your experience with this provider?
They are very attentive to all questions and try to answered as best they could.
Jul 31, 2025
What would you tell family and friends about your experience with this provider?
Very caring and up on all the options available to me.
Jul 30, 2025
What would you tell family and friends about your experience with this provider?
I have recently had my first visit. I was impressed with the care.
Jul 29, 2025
What would you tell family and friends about your experience with this provider?
She is a good doctor and to me does what she's supposed to do
Jul 28, 2025
What would you tell family and friends about your experience with this provider?
Great front office staff. The nurses and nicole project a sense of: being in a hurry, being pre-programmed and patients are supposed to know what the office process is despite being a new patient, not believing you are in pain and not liking their job. I’ve had physical exams since 2009 with other doctors and none have been as abrupt, or inflicted pain that triggered spasms. It was glossed over as ‘sometimes it happens with physical exam’. That is true when they are handled so abruptly-as I found out. As patient, past doctors exams moved at a pace that allowed for feedback when something was starting to hurt to avert harm. The sense is that the health system has required that the practice see X# of people/day and the patients are now widgets on a production line and are to be pushed through the process and time spent is to be limited. No effort to explain recommendations for next steps as it relates to test results. Worst experience with medical professionals in 16 years.
Jul 28, 2025
What would you tell family and friends about your experience with this provider?
This was the first time seeing this young lady and she was very friendly and polite I really liked her
Jul 28, 2025
What would you tell family and friends about your experience with this provider?
Miss Nicole is lovely. Medical Tech (I cannot recall her name but will do better next time) very thorough and personable.
Jul 28, 2025
What would you tell family and friends about your experience with this provider?
A very good office to go too.
Jul 28, 2025
What would you tell family and friends about your experience with this provider?
She will listen and take care of you.
Jul 28, 2025
What would you tell family and friends about your experience with this provider?
Very good respectful staff and doctor
Jul 28, 2025
Nicole is lovely. Took time to review my history prior to visit. Recalled discussion items from prior visit. Explained next steps and possible steps after that. We split our time between MI and [State] and she was sensitive to how we might address a treatment plan that would work around that issue.
Jul 26, 2025
What would you tell family and friends about your experience with this provider?
Plan for a long ordeal due to scheduleing and available staff.
Jul 26, 2025
What would you tell family and friends about your experience with this provider?
Ariana and her staff are efficient, knowledgeable and very professional. They are also very friendly and easy to communicate with.
Jul 25, 2025
What would you tell family and friends about your experience with this provider?
I would recommend this provider to all I know.
Jul 25, 2025
What would you tell family and friends about your experience with this provider?
Ariana is very knowledgeable and explains things in an understandable way. Staff is friendly. I wish there was not such a wait time to have a procedure but overall I would recommend to my family and friends.
Jul 25, 2025
What would you tell family and friends about your experience with this provider?
Made a significant effort to get a much needed cortisone shot in 4 weeks vs the typical 8 weeks.
Jul 25, 2025
What would you tell family and friends about your experience with this provider?
Nicole and staff are very personable.
Jul 25, 2025
What would you tell family and friends about your experience with this provider?
Very nice, explains herself well and asks questions. Listens to what you have to say!
Jul 25, 2025
What would you tell family and friends about your experience with this provider?
I was very pleased with the staff and the service that I received. Thank you
Jul 25, 2025
What would you tell family and friends about your experience with this provider?
I recommend Judy to anyone and everyone! She's the best!!
Jul 24, 2025
What would you tell family and friends about your experience with this provider?
I had a good experience and would recommend them
Jul 23, 2025
What would you tell family and friends about your experience with this provider?
Very good
Jul 22, 2025
What would you tell family and friends about your experience with this provider?
Very Helpful and Understanding. Helps find your pain to fix it. Best place
Jul 22, 2025
What would you tell family and friends about your experience with this provider?
I was treated with respect and the utmost care. The staff and provider were very helpful and made sure I was as comfortable as I could be. The provider made a plan for me and I agreed with it. Plans were made for follow-up care also.
Jul 21, 2025
What would you tell family and friends about your experience with this provider?
Everyone there is great they help me alot
Jul 21, 2025
They really care about their patients and listen to what's going on and figures things out with you their the best
Jul 20, 2025
What would you tell family and friends about your experience with this provider?
Excellent
Jul 18, 2025
What would you tell family and friends about your experience with this provider?
The staff at this office were polite and efficient. They made you feel that they cared about your health.