Spine & Pain Program: Alma
1469 Mary Court
Alma, MI 48801 Directions
4.7 out of 5
1,968 verified ratings
1,968 Ratings, 1033 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 16, 2025
Ariana Schempp, A.P.R.N., F.N.P.-B.C., M.S.N.
The experience it went very well and was done very professionally
Sep 3, 2025
What would you tell family and friends about your experience with this provider?
Good people to work with.
Sep 2, 2025
What would you tell family and friends about your experience with this provider?
Friendly, productive and efficient.
Sep 1, 2025
What would you tell family and friends about your experience with this provider?
Nicole is really good in figuring out what is happening to your body.
Aug 31, 2025
What would you tell family and friends about your experience with this provider?
Prompt, professional and caring.
Aug 30, 2025
What would you tell family and friends about your experience with this provider?
Excellent Dr. Great staff.
Aug 30, 2025
What would you tell family and friends about your experience with this provider?
She listen to all my concerns. And she's doing something about it. Trying to help me out. I thank her for that.
Aug 30, 2025
What would you tell family and friends about your experience with this provider?
Continued moving forward with a couple different techniques eventually achieving a comfort level allowing for active lifestyle.
Aug 29, 2025
Ariana ‘inherited’ me as a patient when she joined the practice. At my first appointment, I was impressed that she knew so much about my leg issues, past interventions, and had a plan for future treatment. She listened carefully, offered additional information, answered my questions, and did not preform an invasive and painful physical assessment like Ive experienced in past.
I’m grateful to be Ariana’s patient.
Aug 29, 2025
What would you tell family and friends about your experience with this provider?
Always an excellent experience thank you one and all for the great care I always receive
Aug 29, 2025
What would you tell family and friends about your experience with this provider?
The Arianna, office staff and nurses are all efficient, willing to answer questions, and friendly.
Aug 29, 2025
What would you tell family and friends about your experience with this provider?
Very good
Aug 29, 2025
What would you tell family and friends about your experience with this provider?
She doesn't talk down to you
Aug 29, 2025
What would you tell family and friends about your experience with this provider?
Nicole was awesome! Very kind and thoughtful!
Aug 29, 2025
What would you tell family and friends about your experience with this provider?
She was very good n explains things.
Aug 29, 2025
What would you tell family and friends about your experience with this provider?
My visits and tests. Injections display a desire by Nichole to bring relief to me.
Aug 29, 2025
What would you tell family and friends about your experience with this provider?
that it was a pleasant experience.
Aug 28, 2025
What would you tell family and friends about your experience with this provider?
The doctor here is caring and professional, but the office policies and procedures are terrible. I was told I had to wait a full week before even being seen, while already out of medication and in severe pain. Their “solution” was to tell me to go to the emergency room — which I cannot afford to do every time I need help. This should be a quick appointment, not a drawn-out process. On top of that, the doctor only works two days a week, which makes access even harder. The policies here leave patients suffering, no matter how good the doctor is.
Aug 28, 2025
What would you tell family and friends about your experience with this provider?
She is absolutely fantastic and i am lucky to have her providing my care.
Aug 28, 2025
What would you tell family and friends about your experience with this provider?
Only had one visit, but she started me in the right direction.
Aug 28, 2025
What would you tell family and friends about your experience with this provider?
Great overall experience
Aug 28, 2025
What would you tell family and friends about your experience with this provider?
The receptionists (specifically Megan) is not very friendly. Dr. Shelb and the assistant she had who took the vitals were both very friendly.
Aug 27, 2025
Aug 27, 2025
What would you tell family and friends about your experience with this provider?
I had a great experience and would recommend her to all of my friends
Aug 27, 2025
What would you tell family and friends about your experience with this provider?
Very good.
Aug 27, 2025
What would you tell family and friends about your experience with this provider?
Super person, very knowledgeable, gives excellent care and recommendations.
Aug 27, 2025
What would you tell family and friends about your experience with this provider?
Very friendly and listened to me and answered all my questions
Aug 27, 2025
What would you tell family and friends about your experience with this provider?
they are very knowledgeable and friendly and courteous. You could not ask for nicer people than her staff.
Aug 27, 2025
What would you tell family and friends about your experience with this provider?
Very knowledgeable and listened to all I said
Aug 27, 2025
What would you tell family and friends about your experience with this provider?
She lessens, explains thing welland nd every sweet
Aug 26, 2025
What would you tell family and friends about your experience with this provider?
I feel very comfortable with this office and staff
Aug 25, 2025
Always friendly and listens to needs of patient!
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
I've only had one appointment at this time, but, so far so good. I really felt like she listened to me and I'm hopeful for the treatment plan she laid out for me. Any pain relief is welcomed at this point.
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
Is Nicole very efficient knows what she’s doing very Willing to listen to my issues and truly helps to make me feel better
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
It was a very short visit, I felt was unnecessary because nothing was gained from my visit.
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
Very nice staff in the office as well as the provider
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
So far I'm left waiting for my next step. Pain is not a concern apparently. I'm trying to hang in there while the plan for treatment drags on.
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
Front office staff doesn’t normally have a smiling face. Tone and facial expressions are a must to make patients feel welcome. There always a line for check in. I check in online and then I have to wait in line again with other patients who are checking out that come out the door. Checking in online seems dismissive. Organize the lines for check ins. Makes it much more smoother.
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
Always good to me and she listens to me and understands me
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
Very nice doctor
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
I always tell my friends that my care I receive is top notch. Very helpful and caring. I would never want to see another person. They know my past history and my future goals. Helen listens to every word I say and explains everything to me in a way I can understand.
Aug 24, 2025
What would you tell family and friends about your experience with this provider?
Nicole is always in a rush. Doesn’t take the time to listen. I like a Dr to listen to me and discuss what is problem As pain and spine clinic I would think they would talk to you as needed. If she doesn’t have time for her patients MyMichigan needs let the Drs. Have more time per visit. I feel like I am in a cattle shoot.
Aug 24, 2025
What would you tell family and friends about your experience with this provider?
I can’t even describe it or explain it right now I have to do more thinking about this question cause I kind of felt like I was just being dismissed.
Aug 23, 2025
What would you tell family and friends about your experience with this provider?
It's good place to go
Aug 23, 2025
What would you tell family and friends about your experience with this provider?
Dr Nicole is very good & knowledgeable with pain management.
Aug 23, 2025
What would you tell family and friends about your experience with this provider?
This is a great facility to handle all of your spine and pain needs Nicole is a great doctor
Aug 23, 2025
What would you tell family and friends about your experience with this provider?
Very good
Aug 23, 2025
What would you tell family and friends about your experience with this provider?
Best ever!
Aug 22, 2025
What would you tell family and friends about your experience with this provider?
Ariana, her staff and the office team seem to have a bond which is not only professional but empathetic and caring towards the patients.
Aug 21, 2025
What would you tell family and friends about your experience with this provider?
Very easy to understand and she took her time to explain everything so that I could understand it.