Spine & Pain Program: Alma
1469 Mary Court
Alma, MI 48801 Directions
4.6 out of 5
1,982 verified ratings
1,982 Ratings, 1,034 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Overall sentiment is highly positive: patients repeatedly praise compassionate, knowledgeable providers and supportive staff who listen, explain options, and relieve chronic pain. Common compliments note strong bedside manner, clear explanations, and improved mobility after treatments. Main criticisms focus on long waits for appointments and delayed procedures, scheduling/phone system issues, and occasional access challenges. Several comments mention successful interventions for cervical, nerve, back, hip and chronic pain with injections and other procedures.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
May 15, 2026
Ariana Schempp, A.P.R.N., F.N.P.-B.C., M.S.N.
She did all that she could and decided to send me down to the university of Michigan
May 6, 2026
I always feel rushed and they never really listen to me. I just feel shuffled from one doctor to the next without any real results.
May 6, 2026
What would you tell family and friends about your experience with this provider?
She is thoughtful, knowledgeable, kind, and genuinely seems to care about her patients. The only reason I only gave her a 10 is because your scale stops there.
May 6, 2026
What would you tell family and friends about your experience with this provider?
Great experience, Great Provider !!
May 6, 2026
What would you tell family and friends about your experience with this provider?
That listen & are caring
May 3, 2026
What would you tell family and friends about your experience with this provider?
Time between visits takes takes too long.. My spine hurts more now than when I first came in for it , one year, three month ago.
May 3, 2026
What would you tell family and friends about your experience with this provider?
Great , care and respect from all.. Thanks for the knowledge to help me the best in my journey
May 3, 2026
What would you tell family and friends about your experience with this provider?
Friendly staff. Nicole gave an honest and knowledgeable appraisal of the treatment options.
May 2, 2026
What would you tell family and friends about your experience with this provider?
Good experience. Listen intently to my description of the pain I have.
May 2, 2026
What would you tell family and friends about your experience with this provider?
Listens and works with you
May 2, 2026
What would you tell family and friends about your experience with this provider?
Ariana is a very knowledgeable and caring person. She listens to what I say about my current health issues!
May 1, 2026
What would you tell family and friends about your experience with this provider?
Kind, caring, knowledgeable staff & Arianna herself.
May 1, 2026
What would you tell family and friends about your experience with this provider?
Good experience
May 1, 2026
What would you tell family and friends about your experience with this provider?
It was good.
May 1, 2026
What would you tell family and friends about your experience with this provider?
Very accommodating to my special needs. Great front office staff
May 1, 2026
What would you tell family and friends about your experience with this provider?
Very caring. Very knowledgeable. Very professional. And overall a great visit with much progress!
May 1, 2026
What would you tell family and friends about your experience with this provider?
Would recommend the office for anyone I know
May 1, 2026
What would you tell family and friends about your experience with this provider?
I would tell them if they have any type of back problems t and sirius pain problems use Nicole and her team to help them solve the problem.
May 1, 2026
What would you tell family and friends about your experience with this provider?
Excellent care
May 1, 2026
What would you tell family and friends about your experience with this provider?
Excellent
May 1, 2026
My experience has been great with Nicole and her team. I truly appreciate that for helping manage my pain.
Apr 27, 2026
Apr 27, 2026
What would you tell family and friends about your experience with this provider?
I get exceptional care, understanding, patience, and concerns for all my questions. My needs the staff here plus Nicole is an exceptional.
Apr 27, 2026
What would you tell family and friends about your experience with this provider?
Always friendly staff and appointment is always on time. She listens and helps solve problems in a helpful way.
Apr 27, 2026
What would you tell family and friends about your experience with this provider?
Knowledgeable, professional, and courteous
Apr 26, 2026
Very good experience 👌 and very honest
Apr 26, 2026
What would you tell family and friends about your experience with this provider?
taken good care of; doing best to help solve my issues
Apr 25, 2026
What would you tell family and friends about your experience with this provider?
Very professional and very friendly! Explained everything in detail. Showed pictures of my MRI and explained what issues I was having and a treatment plan. Personable and made me feel comfortable. Would highly recommend Nicole!
Apr 25, 2026
What would you tell family and friends about your experience with this provider?
Nicole seems very thorough and knowledgeable. It takes a long time to get resting/procedures done and there have been scheduling problems but that is not something the pain center can control.
Apr 24, 2026
Highly recommend anybody in pain to get in here as soon as possible .
Apr 24, 2026
What would you tell family and friends about your experience with this provider?
They listen and try their best to get you pain free . I was skeptic at first not too crazy for needles. So far it’s better than surgery. Three years after my traffic accident with a broken neck. Now they are working on my back. Hopefully they’ll get that feeling better. Everyone in the office and the surgeon are very nice. Caring making me feel comfortable. I wanna thank you, your team and the surgeon and the hospital staff..
Apr 24, 2026
What would you tell family and friends about your experience with this provider?
Great service. Staff and doctors sincere.
Apr 24, 2026
What would you tell family and friends about your experience with this provider?
Like the office staff but it takes to long to get into treatment appointments. Just scheduled an RFA and have to wait 6 months to get in. Thats ridiculous for a hospital this size.
Apr 24, 2026
What would you tell family and friends about your experience with this provider?
Very helpful, honest and straightforward
Apr 23, 2026
What would you tell family and friends about your experience with this provider?
Very caring and listens to what I have to say.
Apr 23, 2026
What would you tell family and friends about your experience with this provider?
Extremely helpful and interested in my concerns.
Apr 23, 2026
What would you tell family and friends about your experience with this provider?
Go there
Apr 23, 2026
What would you tell family and friends about your experience with this provider?
Ariana is listening to my concerns and is addressing the problem.
Apr 23, 2026
What would you tell family and friends about your experience with this provider?
Nicole was very patient and informative!!!!
Apr 23, 2026
What would you tell family and friends about your experience with this provider?
I would never send anyone there .
Apr 23, 2026
What would you tell family and friends about your experience with this provider?
Everyone was great, professional and personable at the same time.
Apr 23, 2026
What would you tell family and friends about your experience with this provider?
I wouldn’t wanna go to any other office Nicole and her staff is wonderful. They treat you like human person. The only office I’ve been to that I really like it hers.
Apr 21, 2026
What would you tell family and friends about your experience with this provider?
Kind and compassionate staff. I finally feel like I have medical team that cares about my health. They help provide that. Excellent staff and even better care.
Apr 21, 2026
What would you tell family and friends about your experience with this provider?
I am very satisfied with Dr. Nicole. And I don’t regret my decision to have her as my doctor.
Apr 21, 2026
What would you tell family and friends about your experience with this provider?
Nicole was excellent as was her staff. I would recommend my friends and family to het
Apr 20, 2026
What would you tell family and friends about your experience with this provider?
Nicole is very kind, easy to talk to, and explains exactly what the next steps will be.
Apr 18, 2026
What would you tell family and friends about your experience with this provider?
Arianna truly listens and shows compassion and empathy.
Apr 18, 2026
What would you tell family and friends about your experience with this provider?
Excellent staff and provider. Prompt, kind and professional!!
Apr 17, 2026
What would you tell family and friends about your experience with this provider?
Easy to get ahold of and they always return your call in a timely manner. Professional and caring. Great place, would highly recommend.
Apr 17, 2026
What would you tell family and friends about your experience with this provider?
The procedure I had was life changing and has eliminated the majority of my back pain unless I overdo. My entire body always has pain because of arthritis but my back pain was debilitating. I am 95% better because of the ablations.