Spine & Pain Program: Midland
555 W. Wackerly Street, Suite 3625
Midland, MI 48640 Directions
4.7 out of 5
2,224 verified ratings
2,224 Ratings, 1170 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 18, 2025
Ariana Schempp, A.P.R.N., F.N.P.-B.C., M.S.N.
Excellent
Apr 11, 2025
Very professional
Apr 9, 2025
What would you tell family and friends about your experience with this provider?
Anna is very knowledgeable and explains things in layman’s language
Apr 9, 2025
What would you tell family and friends about your experience with this provider?
Anna and her staff are awesome. Everything runs smoothly and efficiently
Apr 9, 2025
What would you tell family and friends about your experience with this provider?
They are kind & concerned with your ailments. I would definitely suggest all of them for any procedures. Thank you all for your prompt attention.
Apr 9, 2025
What would you tell family and friends about your experience with this provider?
Good pa but receptionist not friendly.
Apr 9, 2025
What would you tell family and friends about your experience with this provider?
They would not be disappointed.
Apr 9, 2025
What would you tell family and friends about your experience with this provider?
It's ok
Apr 9, 2025
What would you tell family and friends about your experience with this provider?
I feel she didn't really listen at my first appointment with her. However I do feel she is good at explaining and seems to be a nice person. I hope my future appointment's she listens a little more to my concerns
Apr 9, 2025
What would you tell family and friends about your experience with this provider?
Very professional environment and courteous to everyone.
Apr 9, 2025
What would you tell family and friends about your experience with this provider?
I always feel that I’m listened to and Nicole always treats me with respect
Apr 9, 2025
What would you tell family and friends about your experience with this provider?
Dr Nicole has a very good at pain management and has great bedside manners.
Apr 8, 2025
What would you tell family and friends about your experience with this provider?
Amazing staff all around! Office is always clean and scheduling is right on time. No long waits once you are roomed. No longer waits in reception either. Very satisfied and will continue going back.
Apr 8, 2025
What would you tell family and friends about your experience with this provider?
She is so genuinely kind and caring! Very blessed to have found her.
Apr 4, 2025
What would you tell family and friends about your experience with this provider?
Very good
Apr 2, 2025
What would you tell family and friends about your experience with this provider?
Knowledgeable about my pain and the cause. Set me up for further treatment.
Apr 1, 2025
Very knowledgeable, respectful and helpful
Apr 1, 2025
What would you tell family and friends about your experience with this provider?
Dr.and staff very friendly and professional..So far I am very satisfied with all plans and procedures.
Mar 31, 2025
What would you tell family and friends about your experience with this provider?
This visit was better. The waiting room wasn’t full and once to the room there was not a long wait. I loved how she sat down and talked to me.
Mar 31, 2025
What would you tell family and friends about your experience with this provider?
Inviting. Concerned and able to help. Genuine and knowledgeable.
Mar 31, 2025
What would you tell family and friends about your experience with this provider?
I did not get mediation I needed to keep pain away. Last visit I was in a lot of pain and left with no meds
Mar 31, 2025
What would you tell family and friends about your experience with this provider?
The treatment I get here for my back is good. But I would like more options on treatments. There is none available
Mar 31, 2025
What would you tell family and friends about your experience with this provider?
She appears to be knowledgeable and she is professional and friendly
Mar 31, 2025
What would you tell family and friends about your experience with this provider?
I would tell people that if you are in pain and want and need help this is the office you need to go to and Judy is the only one I've ever seen so I would highly recommend her to anyone she's very good the office staff is excellent the overall experience is excellent and the waiting time is fast I've gotten there early and they took me right away and I've gotten their own time and of course they take me right away you fill out the sheet and before it's done you're in the office so everything about their offices excellent I would recommend it to anyone
Mar 31, 2025
What would you tell family and friends about your experience with this provider?
Really care about their patience
Mar 30, 2025
What would you tell family and friends about your experience with this provider?
Though the appt was scheduled well in advance after driving 150 miles round trip the office did not have the historical records of my previous MRIs, XRAYS, or last year epidural which lead to a wasted drive and visit. I would have expected someone to obtain data prior to my visit. Now I have to return and hope that you have the information this time.
Mar 30, 2025
What would you tell family and friends about your experience with this provider?
You always feel heard and understood, and valued. The office and everyone is very nice, happy and cheerful. I feel comfortable just entering the building
Mar 29, 2025
I would recommend her to all my family and friends I was very pleased with my visit with her. I would rate her a 10 thank you [Name].
Mar 29, 2025
What would you tell family and friends about your experience with this provider?
Felt she did a good exam when finding pain area. Just want to make sure it's not a rib causing pain in that area, sometimes I can fell something move it seems
Mar 29, 2025
What would you tell family and friends about your experience with this provider?
She we’ll set and listen to what you have to say about your illness. I was impressed on how she really wanted to help me. She was very knowledgeable on the subject of my illness. I would recommend her to anybody in severe pain sincerely, [Name].
Mar 29, 2025
What would you tell family and friends about your experience with this provider?
I tell everybody about Nicole and her staff. I just love it there. I have referred people there but some have gone to the west branch dr. Because of distance for them
Mar 28, 2025
Ariana is an excellent provider. She explains all aspects of your problem and treatment options. She always asks if you have any question and listens to your concerns. Together, you develop a plan for treatment.
Mar 28, 2025
What would you tell family and friends about your experience with this provider?
Great service and excellent staff.
Mar 28, 2025
What would you tell family and friends about your experience with this provider?
Most definitely
Mar 28, 2025
What would you tell family and friends about your experience with this provider?
Very courteous and professional !!
Mar 28, 2025
What would you tell family and friends about your experience with this provider?
Very friendly, knowledgeable, professional, and helps to address my medical issues.
Mar 28, 2025
What would you tell family and friends about your experience with this provider?
The experience I have had has been wonderful with both staff and Ariana. I know they are extremely busy and juggling your appointments is due to that and nothing else. I think the overall availability of services needs to be supported by the administration of the clinic.
Mar 28, 2025
What would you tell family and friends about your experience with this provider?
Happy with the facility and provider
Mar 28, 2025
What would you tell family and friends about your experience with this provider?
Very satisfied with care. I would highly recommend them up others
Mar 28, 2025
What would you tell family and friends about your experience with this provider?
She is a cutual person who listens doesnt judge. Im glad l found her
Mar 28, 2025
What would you tell family and friends about your experience with this provider?
I would highly recommend as they went above and beyond to make certain I received an apt well in advance of when I thought. They called me as soon as they had a cancelation to schedule.
Mar 27, 2025
What would you tell family and friends about your experience with this provider?
Staff felt very compassionate and kind. That is such an important thing when someone has disabilities and physical pain issues.
Mar 26, 2025
What would you tell family and friends about your experience with this provider?
Very good people to see. They know what’s going on with me
Mar 26, 2025
What would you tell family and friends about your experience with this provider?
Anna and her staff are knowledgeable and are good listeners. Very patient and kind.
Mar 26, 2025
What would you tell family and friends about your experience with this provider?
Anna really listens and takes whatever time you need. She is very personable and excellent in her profession.
Mar 26, 2025
What would you tell family and friends about your experience with this provider?
Excellent service and results. Highly recommend.
Mar 26, 2025
What would you tell family and friends about your experience with this provider?
Great attitudes. Very friendly and courteous. A pleasant experience always
Mar 26, 2025
What would you tell family and friends about your experience with this provider?
If you have back pain go see her .
Mar 24, 2025
What would you tell family and friends about your experience with this provider?
Listened, talked about the issues and procedures to be used. Friendly staff
Mar 24, 2025
What would you tell family and friends about your experience with this provider?
Very good experience