Spine & Pain Program: Midland
555 W. Wackerly Street, Suite 3625
Midland, MI 48640 Directions
4.6 out of 5
1,946 verified ratings
1,946 Ratings, 1,009 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise the Spine & Pain Program: Midland for knowledgeable, compassionate providers (notably Nicole and Arianna) and friendly, professional staff. Many report improved pain, mobility, and effective treatment plans including injections and medication adjustments. Common criticisms focus on long appointment and procedure waitlists and occasional phone/administrative issues. Overall sentiment is highly positive about clinical care and provider bedside manner, with access and scheduling logistics as main pain points.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jun 10, 2026
Ariana Schempp, A.P.R.N., F.N.P.-B.C., M.S.N.
What would you tell family and friends about your experience with this provider?
I did recommend to my sister to come to this office for her back.
Jun 10, 2026
What would you tell family and friends about your experience with this provider?
Friendly, knowledgeable and on-the-ball
Jun 10, 2026
What would you tell family and friends about your experience with this provider?
Very happy with the. Doctor and staff
Jun 8, 2026
What would you tell family and friends about your experience with this provider?
I love the location of the office and the staff.
Jun 8, 2026
What would you tell family and friends about your experience with this provider?
Nicole is the best provider I have ever had. She not only listens she cares about you and explains everything and why you are the way you are. She orders the best treatments for you and is truly a wonderful person. I am very grateful for her.
Jun 7, 2026
What would you tell family and friends about your experience with this provider?
Very professional and helpful to your needs
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
Great, highly recommend.
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
Very good.
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
Supportive, and caring
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
Nicole is great...she's easy to talk to, and she really listened to my concerns. I appreciate that she explains everything so well.
Jun 2, 2026
What would you tell family and friends about your experience with this provider?
I would recommend her to them.
Jun 2, 2026
What would you tell family and friends about your experience with this provider?
Always to the point and friendly
Jun 2, 2026
What would you tell family and friends about your experience with this provider?
She is pointed and defensive when you ask questions.
May 31, 2026
What would you tell family and friends about your experience with this provider?
It was satisfactory.
May 31, 2026
What would you tell family and friends about your experience with this provider?
That she explained my course of treatment to get me going in the best direction to manage my pain
May 29, 2026
What would you tell family and friends about your experience with this provider?
Very friendly and listened to my concerns
May 29, 2026
What would you tell family and friends about your experience with this provider?
Excellent
May 28, 2026
What would you tell family and friends about your experience with this provider?
That she always listens intently what I have to say.
May 28, 2026
What would you tell family and friends about your experience with this provider?
Shes a very sweet person.thank you and your staff for the excellent service
May 28, 2026
What would you tell family and friends about your experience with this provider?
She explained everything she wants done and always ask if you have questions or concerns.
May 28, 2026
What would you tell family and friends about your experience with this provider?
Last visit took twice as long as usual to be screened and Dr. Visit, caused me to miss another physical therapy appointment at Campus Ridge. I don't miss appointments! Need more staff.
May 28, 2026
What would you tell family and friends about your experience with this provider?
Treated as a number, in and out in less than two minutes. No real care or compassion. Felt like a corporate meeting and drive thru experience.
May 27, 2026
What would you tell family and friends about your experience with this provider?
She worked well within her bounds as a referral to my condition.
May 27, 2026
What would you tell family and friends about your experience with this provider?
Great staff
May 25, 2026
What would you tell family and friends about your experience with this provider?
Great staff and great service.
May 25, 2026
What would you tell family and friends about your experience with this provider?
Nicole is great! She understands everything that I have going on and keeps it all in consideration when we discuss my pain management and overlapping health issues. I have a variety of issues and I can honestly say I have received more support and kindness from this office than all of my other providers. I wish I would have been referred to her earlier. Thank you for all that you do
May 25, 2026
What would you tell family and friends about your experience with this provider?
That Michigan Spine And Pain Watch less interested in helping patients come up with non-surgical viable pain, relief options, and more interested in running as many patients as possible through the expensive Nerve block procedure Over multiple visits because it’s what the insurance Companies will pay the most for. The nurse practitioner I seen might have been in the room a total of five minutes and had to get onto the next patient. I will not be recommending Michigan Spine And Pain to anyone and will be canceling my appointment for the procedure
May 25, 2026
What would you tell family and friends about your experience with this provider?
Always informative and offering ways to help with my back and the pain that accompanied it.🫡🥰
May 25, 2026
What would you tell family and friends about your experience with this provider?
Will find another pain management program. Told me they would call me when they had schedule made, did not call. Had to call them and they only had 1 appt left for entire month.
May 23, 2026
May 23, 2026
What would you tell family and friends about your experience with this provider?
I'm very satisfied with the service and the doctor and staff.
May 23, 2026
What would you tell family and friends about your experience with this provider?
The staff and Arianna are always very professional and extremely professional. Even though I'm in pain they know what is best for me and my care. Thank you 👍 one and all.
May 23, 2026
What would you tell family and friends about your experience with this provider?
Great staff ,best group of people you can trust and rely on would give them a ten plus
May 23, 2026
What would you tell family and friends about your experience with this provider?
She seemed knowledgeable and helpful and listened. Very pleasant office staff also.
May 23, 2026
What would you tell family and friends about your experience with this provider?
He is the best
May 23, 2026
What would you tell family and friends about your experience with this provider?
The doctor is great. The nurse is very nice. Very slow to do follow up with the next procedure. It's two months away. When you are hurting so bad and can't get you in any sooner
May 22, 2026
What would you tell family and friends about your experience with this provider?
Compassionate and knowledgeable
May 22, 2026
What would you tell family and friends about your experience with this provider?
She seems to feel my pain she understands exactly what I'm going through
May 22, 2026
What would you tell family and friends about your experience with this provider?
Recommended
May 22, 2026
What would you tell family and friends about your experience with this provider?
They are courteous and explain things better
May 21, 2026
What would you tell family and friends about your experience with this provider?
Excellent care she always has a plan and explains it well
May 21, 2026
What would you tell family and friends about your experience with this provider?
Everyone there was very professional plus treated you like you a good friend. Great people.
May 20, 2026
What would you tell family and friends about your experience with this provider?
Very good very professional.
May 19, 2026
What would you tell family and friends about your experience with this provider?
Be honest and on time! The staff can't be out done in our area and their field of expertise! I am so grateful to her and everyone on my care team! They have greatly impacted my hope, wellbeing and daily life!
May 19, 2026
What would you tell family and friends about your experience with this provider?
Great. I would recommend this office to anyone who needed this type of treatment.
May 19, 2026
What would you tell family and friends about your experience with this provider?
Nicole is a great doctor very professional. I would definitely recommend her to my family and friends.
May 18, 2026
What would you tell family and friends about your experience with this provider?
A+ care.
May 15, 2026
She did all that she could and decided to send me down to the university of Michigan
May 15, 2026
What would you tell family and friends about your experience with this provider?
That she is very professional and is the best provider I have ever had! Please give her an award or a raise. She is Outstanding!
May 15, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend