Spine & Pain Program: Midland

555 W. Wackerly Street, Suite 3625

Midland, MI 48640 Directions

(989) 832-4202

4.6 out of 5

1,959 verified ratings

1,959 Ratings, 1,025 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Patients consistently praise the Spine & Pain Program: Midland for knowledgeable, compassionate providers (notably Nicole and Arianna) and friendly, professional staff. Many report improved pain, mobility, and effective treatment plans including injections and medication adjustments. Common criticisms focus on long appointment and procedure waitlists and occasional phone/administrative issues. Overall sentiment is highly positive about clinical care and provider bedside manner, with access and scheduling logistics as main pain points.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

May 6, 2026
I always feel rushed and they never really listen to me. I just feel shuffled from one doctor to the next without any real results.

May 1, 2026
My experience has been great with Nicole and her team. I truly appreciate that for helping manage my pain.


Apr 27, 2026
What would you tell family and friends about your experience with this provider?
I get exceptional care, understanding, patience, and concerns for all my questions. My needs the staff here plus Nicole is an exceptional.

Apr 27, 2026
What would you tell family and friends about your experience with this provider?
Always friendly staff and appointment is always on time. She listens and helps solve problems in a helpful way.

Apr 27, 2026
What would you tell family and friends about your experience with this provider?
Knowledgeable, professional, and courteous

Apr 26, 2026
Very good experience 👌 and very honest

Apr 26, 2026
What would you tell family and friends about your experience with this provider?
taken good care of; doing best to help solve my issues

Apr 25, 2026
What would you tell family and friends about your experience with this provider?
Very professional and very friendly! Explained everything in detail. Showed pictures of my MRI and explained what issues I was having and a treatment plan. Personable and made me feel comfortable. Would highly recommend Nicole!

Apr 25, 2026
What would you tell family and friends about your experience with this provider?
Nicole seems very thorough and knowledgeable. It takes a long time to get resting/procedures done and there have been scheduling problems but that is not something the pain center can control.

Apr 24, 2026
Highly recommend anybody in pain to get in here as soon as possible .

Apr 24, 2026
What would you tell family and friends about your experience with this provider?
They listen and try their best to get you pain free . I was skeptic at first not too crazy for needles. So far it’s better than surgery. Three years after my traffic accident with a broken neck. Now they are working on my back. Hopefully they’ll get that feeling better. Everyone in the office and the surgeon are very nice. Caring making me feel comfortable. I wanna thank you, your team and the surgeon and the hospital staff..

Apr 24, 2026
What would you tell family and friends about your experience with this provider?
Great service. Staff and doctors sincere.

Apr 24, 2026
What would you tell family and friends about your experience with this provider?
Like the office staff but it takes to long to get into treatment appointments. Just scheduled an RFA and have to wait 6 months to get in. Thats ridiculous for a hospital this size.

Apr 24, 2026
What would you tell family and friends about your experience with this provider?
Very helpful, honest and straightforward

Apr 23, 2026
What would you tell family and friends about your experience with this provider?
Very caring and listens to what I have to say.

Apr 23, 2026
What would you tell family and friends about your experience with this provider?
Extremely helpful and interested in my concerns.

Apr 23, 2026
What would you tell family and friends about your experience with this provider?
Go there

Apr 23, 2026
What would you tell family and friends about your experience with this provider?
Ariana is listening to my concerns and is addressing the problem.

Apr 23, 2026
What would you tell family and friends about your experience with this provider?
Nicole was very patient and informative!!!!

Apr 23, 2026
What would you tell family and friends about your experience with this provider?
I would never send anyone there .

Apr 23, 2026
What would you tell family and friends about your experience with this provider?
Everyone was great, professional and personable at the same time.

Apr 23, 2026
What would you tell family and friends about your experience with this provider?
I wouldn’t wanna go to any other office Nicole and her staff is wonderful. They treat you like human person. The only office I’ve been to that I really like it hers.

Apr 21, 2026
What would you tell family and friends about your experience with this provider?
Kind and compassionate staff. I finally feel like I have medical team that cares about my health. They help provide that. Excellent staff and even better care.

Apr 21, 2026
What would you tell family and friends about your experience with this provider?
I am very satisfied with Dr. Nicole. And I don’t regret my decision to have her as my doctor.

Apr 21, 2026
What would you tell family and friends about your experience with this provider?
Nicole was excellent as was her staff. I would recommend my friends and family to het

Apr 20, 2026
What would you tell family and friends about your experience with this provider?
Nicole is very kind, easy to talk to, and explains exactly what the next steps will be.

Apr 18, 2026
What would you tell family and friends about your experience with this provider?
Arianna truly listens and shows compassion and empathy.

Apr 18, 2026
What would you tell family and friends about your experience with this provider?
Excellent staff and provider. Prompt, kind and professional!!

Apr 17, 2026
What would you tell family and friends about your experience with this provider?
Easy to get ahold of and they always return your call in a timely manner. Professional and caring. Great place, would highly recommend.

Apr 17, 2026
What would you tell family and friends about your experience with this provider?
The procedure I had was life changing and has eliminated the majority of my back pain unless I overdo. My entire body always has pain because of arthritis but my back pain was debilitating. I am 95% better because of the ablations.

Apr 17, 2026
What would you tell family and friends about your experience with this provider?
Very helpful in getting all the help I needed in a timely manner

Apr 16, 2026
What would you tell family and friends about your experience with this provider?
Always on time, very knowledgeable, she very kind and understanding to your pain. Like this office and staff alot.

Apr 15, 2026
Will take time to answer questions, quite knowledgeable

Apr 15, 2026
What would you tell family and friends about your experience with this provider?
Great

Apr 15, 2026
What would you tell family and friends about your experience with this provider?
Very good provider

Apr 15, 2026
What would you tell family and friends about your experience with this provider?
Very nice and kind but does not spend much time doing a physical exam of the affected body part.

Apr 15, 2026
What would you tell family and friends about your experience with this provider?
Very good. Always listen and explain.

Apr 13, 2026
What would you tell family and friends about your experience with this provider?
I have recommended friends to the pain management that I have received so far has been excellent and they listened to every word and care to my needs

Apr 13, 2026
What would you tell family and friends about your experience with this provider?
Going months with pain and having to go more months with pain.

Apr 12, 2026
What would you tell family and friends about your experience with this provider?
Really nice provider! Provides wonderful suggestions for alternative pain relief.

Apr 12, 2026
What would you tell family and friends about your experience with this provider?
They very much know their business.


Apr 11, 2026
What would you tell family and friends about your experience with this provider?
I have received excellent experiences with this facility and staff. 10 out of 10

Apr 11, 2026
What would you tell family and friends about your experience with this provider?
Very energetic and friendly! Right from the time she walked in the room you could feel the energy she had. Very sweet person.

Apr 10, 2026
What would you tell family and friends about your experience with this provider?
The team has always been very kind and I appreciate it even on my hardest days , they listen and try to help to the best of their abilities.

Apr 10, 2026
What would you tell family and friends about your experience with this provider?
Thank you for aiding in my recovery from back injury , etc!

Apr 10, 2026
What would you tell family and friends about your experience with this provider?
Considering how much pain I was in, I think having to wait 3 weeks for an appointment was too long.

Apr 10, 2026
What would you tell family and friends about your experience with this provider?
It was excellent service

Apr 8, 2026
What would you tell family and friends about your experience with this provider?
The Intake person somewhat made me apprehensive when the first question that when she met me was if I had had injections before. The NP seemed very rushed during my appointment