Specialty Clinic: Mt. Pleasant
4851 E. Pickard Street, Suite 2300 & 2400
Mt. Pleasant, MI 48858 Directions
4.8 out of 5
930 verified ratings
930 Ratings, 556 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Overall sentiment is strongly positive: patients consistently praise clinical expertise, thorough explanations, caring bedside manner, and an attentive support team at the Mt. Pleasant specialty clinic. Virtual visits are appreciated for convenience but some feel rushed or have medication concerns. A few notes cite scheduling delays and one instance of rude front-desk behavior. Multiple patients report successful diagnostic follow-up and surgical referrals; long-term care after prostate surgery is highlighted positively.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Oct 23, 2026
Karla Witzke, D.O.
Excellent Doctor
Oct 18, 2026
What would you tell family and friends about your experience with this provider?
The decision core is knowledgeable and educated to the patients concerns and shares information when asked - dr Panchal is an asset to your organization and I enjoyed my appointments with her
Oct 17, 2026
What would you tell family and friends about your experience with this provider?
Not very kind Did not ask for permission to utilze whatever the listening device is for AI even know it said I consented in the notes. I did not consent to Ambient Listening. Dr did not note medication issue that plays role in kidney stone formation during , did not no medical history and assumed I had high blood pressure etc.
Oct 16, 2026
What would you tell family and friends about your experience with this provider?
That they know their services
Oct 15, 2026
I never thought I'd find a provider that I was as comfortable with, as I was with Dr. Witzke. I was wrong, Melissa Kramer is that provider.
Oct 12, 2026
What would you tell family and friends about your experience with this provider?
You couldn’t get better care any where else Great job
Oct 12, 2026
What would you tell family and friends about your experience with this provider?
I found that Melissa Kramer talked a little too fast for me. By the time I thought about one idea/solution, she was one to another.
Oct 11, 2026
What would you tell family and friends about your experience with this provider?
I am glad I can talk to someone about goals and problems
Oct 10, 2026
What would you tell family and friends about your experience with this provider?
She was good 👍
Oct 10, 2026
What would you tell family and friends about your experience with this provider?
It was fine
Oct 9, 2026
What would you tell family and friends about your experience with this provider?
Dr and faculty are very nice and explained everything to where I could understand what was being done
Oct 8, 2026
What would you tell family and friends about your experience with this provider?
Dr Kramer is great like talking to a friend very informative, staff is wonderful also
Oct 8, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable and professional
Oct 7, 2026
What would you tell family and friends about your experience with this provider?
They don't seem to listen to my worries or take any of my suggestions for my own health care
Oct 7, 2026
What would you tell family and friends about your experience with this provider?
She is very knowledgeable about my needs
Oct 7, 2026
What would you tell family and friends about your experience with this provider?
She is very knowledgeable and explained things to me that I didn’t already know about diabetes. She has been very helpful in making sure I understand what I need to do to get to the goal of better health.
Oct 6, 2026
What would you tell family and friends about your experience with this provider?
Dr. Pancel and her staff have always been courteous, knowledgable and invested in my care. I appreciate all that they have done.
Oct 6, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Oct 5, 2026
What would you tell family and friends about your experience with this provider?
Obviously Dr Panchal has tons of experience and i would not hesitate to follow her recommendations. She listened and for the most part was very knowledgeable of my medical history. I feel very fortunate to have her as a Doctor.She did order a nuclear Medicine parathyroid exam but at this point ([DATE]) there has been no follow up from her office. I am in good hands!--[NAME]
Oct 1, 2026
What would you tell family and friends about your experience with this provider?
I would tell them that they couldn’t go wrong with Goral Panchal. She is one of the best providers that I have ever dealt with, one who makes a person feel they are cared for and not someone who has to be hurried through so they can get to another patient. Someone who has a beautiful smile and smiles often. I am nervous with providers but after the first time I had an appointment with her I actually felt at ease. As I said, nobody can ever go wrong with Goral Panchal.
Sep 30, 2026
What would you tell family and friends about your experience with this provider?
Excellent Doctor, very professional, and understanding
Sep 29, 2026
What would you tell family and friends about your experience with this provider?
I am so impressed by her! Not only did she listen to me, she obviously took the time to review my chart prior to my hospital f/u. We have a preventative plan in place, a follow up plan and she assured me that she would be accessible if I need her in the future. I have several different health issues and specialists. I am very grateful to receive such excellent medical care.
Sep 26, 2026
What would you tell family and friends about your experience with this provider?
I am reaching my goals because of this office and doctor!
Sep 26, 2026
What would you tell family and friends about your experience with this provider?
I would recommend Melissa to the family member that needs help.
Sep 25, 2026
Great
Sep 25, 2026
What would you tell family and friends about your experience with this provider?
The staff including Carla are exceptional. They are always kind and respectful.
Sep 25, 2026
What would you tell family and friends about your experience with this provider?
Very good at what she does an̈d knowledge aboutwhatmyneeds and what had to be done and what still Neeson be don̈e
Sep 24, 2026
What would you tell family and friends about your experience with this provider?
Friendly, and professional!
Sep 24, 2026
What would you tell family and friends about your experience with this provider?
I am so happy to be able to see Karla Witzke again now that she is able to take patients on once again. She saved my life in [YEAR]. She is the best of the best.
Sep 24, 2026
What would you tell family and friends about your experience with this provider?
Friendly and respectful!!!!
Sep 24, 2026
What would you tell family and friends about your experience with this provider?
It was pleasant
Sep 23, 2026
What would you tell family and friends about your experience with this provider?
Very good
Sep 23, 2026
What would you tell family and friends about your experience with this provider?
I always have a professional and excellent appointment with Dr, Witzke. She really takes the time it takes and researches your records to come up with a solution to resolve your issues. She is very thorough and explains everything. She is very professional and my favorite doctor because she listens. I would highly recommend her and this office to anyone.
Sep 23, 2026
What would you tell family and friends about your experience with this provider?
She was genuinely interested & responsive to my questions and showed a welcome concern for my comfort during examinations and procedures.
Sep 23, 2026
What would you tell family and friends about your experience with this provider?
Excellent care
Sep 21, 2026
I am very pleased with Melissa Kramer. She really listened to me and I feel like I'm finally being heard. I would highly recommend Melissa .
Sep 21, 2026
What would you tell family and friends about your experience with this provider?
I feel like I'm finally getting listened to. I'm excited to get some answers and feel very comfortable talking with Melissa and the staff
Sep 21, 2026
What would you tell family and friends about your experience with this provider?
At this visit my blood pressure reading was high. Everyone was concerned about my safety. This was expressed in a helping manner.
Sep 21, 2026
What would you tell family and friends about your experience with this provider?
Exclent
Sep 21, 2026
What would you tell family and friends about your experience with this provider?
Dr Witzke an outstanding..outstanding!! Professional.
Sep 21, 2026
What would you tell family and friends about your experience with this provider?
Dr Witzke is an excellent physician. She listens and she cares. Highly recommend!
Sep 20, 2026
What would you tell family and friends about your experience with this provider?
Melissa was very professional and patient in listening to and answering all my questions
Sep 20, 2026
What would you tell family and friends about your experience with this provider?
Easy to talk to,, carding
Sep 18, 2026
Excellent all concerns addressed and explained
Sep 18, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Sep 18, 2026
What would you tell family and friends about your experience with this provider?
Great office visit very professional all concerns addressed.
Sep 17, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Sep 17, 2026
What would you tell family and friends about your experience with this provider?
She was very straightforward and ordered tests without any hesitation. She answered all my questions and told me they were good ones to ask. No other doctor has told me that before .
Sep 17, 2026
What would you tell family and friends about your experience with this provider?
It was a very good experience.
Sep 16, 2026
What would you tell family and friends about your experience with this provider?
Meeting Dr. Panchal at the clinic was nice visit. Meeting room was clean and well lit. The ability to see her on the video screen was good and call answered automatically. I thought the view of the patient was a bit small and may like that to be a bit bigger but not really there to see myself. I'm now able to have my next appointment with her at home on my own laptop.