Baptist Primary Care - San Jose Center

8789 San Jose Boulevard, Suite 111

(904) 376-3500

www.baptistjax.com

4.9 out of 5

2,685 verified ratings

2,685 Ratings, 1,357 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 23, 2025
Clean, organized, and updated.

Nov 22, 2025
Friendly staff

Nov 22, 2025
Dr. Jacqmein. Friendly greeting

Nov 21, 2025

Nov 21, 2025
Clean and comfortable

Nov 21, 2025
Doctor Jacqmein is great and he listens to me. Good overall.

Nov 21, 2025
Dr Jacqmein

Nov 21, 2025
All aspects are great ! Dr Jacqmein is great and everyone I have dealt with in the office has been very helpful and professional

Nov 20, 2025
They are very responsive stores my needs.

Nov 20, 2025
As always, service from my Primary Care Physician's office is superior to all others. Professional, friendly, and caring. Always satisfied with all of staff/care givers.

Nov 20, 2025
Friendly and competent

Nov 20, 2025
works fine with excellent staff.

Nov 20, 2025
Very professional

Nov 19, 2025
Convenient location. Always able to find a parking space. Pleasant staff. . . Professional and helpful.

Nov 19, 2025
Jessica Reinhardt was timely, professional and helpful when my phone battery died during our online visit. She called back twice until I was able to get the phone charging and answer. She had access to previous records and provided historical reference to prior episodes. Great job!

Nov 19, 2025
Dr. Jacqmein is the best. He listens and makes you feel like you have really been heard. He always takes a common-sense approach to the issues and is so knowledgeable.

Nov 19, 2025
I recently attended my initial appointment as a new patient with Jessica, APRN. From the moment I checked in until my departure, the entire staff displayed exceptional friendliness. I was particularly impressed by Jessica Reinhardt's willingness to listen and her commitment to delivering outstanding medical care. I wholeheartedly recommend Dr. [full name], MD's office to anyone seeking a physician within the Baptist system.

Nov 19, 2025
Always courteous and friendly

Nov 17, 2025
Everyone is prompt, professional and so nice!

Nov 17, 2025
Everything.

Nov 16, 2025
Dr. Heath has been very helpful and professional

Nov 16, 2025
Friendly and knowledgeable.

Nov 14, 2025
Very nice staff

Nov 14, 2025
Everyone is kind and friendly

Nov 13, 2025
Clean, everyone is very friendly. Very short wait time to see doctor.

Nov 13, 2025
The office is clean and comfortable. The staff is always willing to help me schedule appointments, when most needed. Dr. [last name]’s staff is friendly, compassionate and knowledgeable. I saw Jessica Reinhardt, ARNP, this visit. She is very kind and knowledgeable. Her assistant, Elyssa, is exceptionally kind and took extra steps to help me in a very difficult scheduling situation. We are so happy with this practice, we drive an hour and twenty minutes to see them.

Nov 13, 2025
Excellent doctor and staff

Nov 13, 2025
Everything and everyone! Very caring and knowledgeable.

Nov 13, 2025
The efficiency of the staff and the doctor

Nov 12, 2025
The staff was friendly and nice. Do you see me get me in in the spur of the moment.

Nov 12, 2025
Clean and on time

Nov 10, 2025
Staff, cleanliness and timeliness. Dr. Jacqmein is very personable and professional.

Nov 10, 2025
Friendly and wonderful staff. Dr. Jacqmein is the best.

Nov 9, 2025
Very helpful and efficient doctors and staff.

Nov 8, 2025
like the staff and have an excellant doctor

Nov 8, 2025
Friendly staff and able to accommodate virtual appointments while recovering from an injury. Very responsive staff.

Nov 8, 2025
Very professional staff that care about you.

Nov 7, 2025
Whether Dr. Jacqmein’s office or downtown Baptist facility, efficiency and simple lines is so very good. Thank u guys!

Nov 7, 2025
Service Great team

Nov 6, 2025
Called for an unexpected appointment, and received one the same day. Staff was courteous and knowledgeable

Nov 6, 2025
Nice, friendly staff! Dr. Jacqmein is always exuding positive energy. He truly cares and is compassionate. I like it that he is thorough in his assessments and takes time with me. I just referred one of my clients to him today!

Nov 6, 2025
People and Dr. Jeff

Nov 6, 2025
good service,Thank You

Nov 6, 2025
The care, the friendly smiling faces, the feeling ì matter, and feeling that they are all very knowledgeable. I am very pleased with my doctor, nurses, and care. I love being a part of the whole Baptist care. It is great being a part of an organization that works together from my personal doctor to specialist to the nursing staff at the hospital.

Nov 6, 2025

Nov 6, 2025
The care received is outstanding. From check in to checkout everyone was professional and friendly. Laina Bieniek, APRN examined my father and put together a plan to improve his life. She also referred him to several different physicians and physical therapy. Her care has made an impact on his health.

Nov 6, 2025
Dr JACQMEIN listens

Nov 6, 2025
Very personable. Im happy I made the decision to go there.

Nov 5, 2025
Clean, friendly, caring enviornment

Nov 5, 2025
Jessica Reinhardt is easy to talk to and answers all my questions and makes me feel comfortable with visiting a doctors office.I would recommend them to anyone that has a hard time with doctors. .