2,072 Ratings, 1187 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 10, 2025
Ricardo Hanel, MD, PhD
Very professional
Mar 22, 2025
Dr. Nima saved my life.
Mar 21, 2025
We absolutely LOVE Dr Hanel and Rosie. He saved my husband.
Mar 21, 2025
Surgeon and office staff are informed and eager to answer questions.
Mar 19, 2025
Thorough examinations to insure quality care. Entire team involved in office bisits
Mar 17, 2025
Very communicative. Dr Hanel is very kind and straight to the point. All his assistants shows patient and understanding.
Mar 14, 2025
I've been a patient of Dr Hanel for 9 years! He is the very best. He is compassionate and answers all questions. Rosie is a wonderful help who never fails to return calls and answer questions. She's very pleasant! I have total faith in the whole team.
Mar 13, 2025
That I was able to finally get some answers.
Mar 13, 2025
Dr. Hanel is an excellent provider
Mar 13, 2025
Dr. Hanel was very nice and informative
Mar 13, 2025
I've visited many healthcare facilities, but I've found Baptist hospitals in general and Lyerly Neurosurgery in particular to be the best so far in terms of the quality of doctors, medical staff, facilities, care, cleanliness, attention, and patient follow-up. May God bless you all.
Mar 13, 2025
I love Dr. Hanel
Mar 13, 2025
Prompt service
Mar 12, 2025
Very pleasant
Mar 7, 2025
Employees were friendly, attentive and very professional.
Mar 7, 2025
competent and credible,
Mar 5, 2025
Caring and professional!
Mar 5, 2025
Outstanding staff members, they took care of me right away with no wait time. Dr. Hanel answered all of my questions.
Mar 5, 2025
Easy entry, prompt attention
Mar 5, 2025
Excellent staff and Doctor
Mar 5, 2025
It was my first visit and everyone was very friendly.
Mar 5, 2025
The personal treatment
Mar 4, 2025
Positive attitude and confidence.
Mar 4, 2025
Compassionate and professional.
Mar 4, 2025
The doctor was very thorough and explained everything in detail and also gave us time for any questions. also the check in process was very simple and the staff were great!
Mar 4, 2025
Friendly and knowledgeable staff.
Feb 28, 2025
Everyone is extremely nice and helpful.
Feb 28, 2025
From the time you walk in the door from the receptionist, nurses, PA’s to the doctors they are all a pleasant and caring.
Feb 28, 2025
U all are properly. Nice and quiet.
Feb 27, 2025
Always very friendly and efficient Love Dr. Hanel and
Staff
Feb 27, 2025
Your people in the staff were very helpful and very friendly
Feb 27, 2025
Open discussions!
Feb 27, 2025
I was pleased with the care I received during my procedure and with Dr. Hanel.
Feb 26, 2025
Dr. Hanel is the best.
Feb 26, 2025
Everything!
Feb 26, 2025
Friendliness and expert follow up.
Feb 26, 2025
Every one is great 👍 here.
Feb 26, 2025
Very prompt services!!
Feb 25, 2025
I feel the professionals at Lyerly Neurosurgery really care about their patients.
Feb 21, 2025
Ease of check in friendly staff
Feb 21, 2025
The entire staff, was professional and very kind. They listened and answered any questions I had.
Feb 21, 2025
Dr Hanel
Feb 19, 2025
I thank God for Dr. Hanel , Baptist health more than likely saved my life. Thank you
Feb 19, 2025
Qualified and professional service.
Feb 18, 2025
Expertise.
Feb 17, 2025
After meeting the Dr and staff I feel very confident that I will be taken care of. Their show of concern for me was apparent. They answered all my questions and were very thorough. I feel that I am in good hands. I would recommend them to my friends and family.
Feb 13, 2025
Everything from staff to especially Dr Hanel.
Feb 12, 2025
Knowledgeable understanding. Communication needs to be improved somewhat.
Feb 12, 2025
Very impressed with the staff and I left feeling that my diagnosis was explained carefully and thoroughly.
The doctor was amazing
Feb 12, 2025
Dr. NIMA and his staff are very courteous, they answer emails and provide information in order for the patient to feel cared for.
Dr. NIMA was quick to tell me that if I needed him or felt that I did to contact him immediately.
The phone call for discussion of the CT scan was made earlier than what was notated, which was nice and it didn’t consume your whole day and waiting
Dr. NIMA explained things during the conversation and answer questions that I had