Jacksonville- Neuro Oncology Clinic
4.9 out of 5
4,730 verified ratings
4,730 Ratings, 2823 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 24, 2025
Robert Cavaliere, MD
I recently had the opportunity to visit MD Anderson Neurology department for a new patient appointment, and I wanted to share my experience.
First and foremost, I want to express my gratitude for the compassionate care I received from the entire team. The staff was welcoming, and they took their time to answer all my questions, which made me feel more at ease during a challenging time.
Dr. Cavaliere and APRN Patrick demonstrated exceptional knowledge and compassionate care, dedicating time to thoroughly review and explain the images in a manner that was both clear and easy to understand. They took great care to address any concerns with precision and clarity, offering thoughtful and reassuring answers. Additionally, they developed a comprehensive follow-up plan tailored to ensure ongoing monitoring and continued care. Their approach reflects a deep commitment to patient-centered support, reaffirming my confidence in their ability to provide thorough and empathetic healthcare. Overall, their professionalism and kindness made a meaningful difference in my experience.
Overall, my experience at the Neurology department was positive. I felt cared for and respected throughout my treatment journey. Thank you to the entire team for your dedication and support. Your hard work does not go unnoticed!
Aug 23, 2025
Dr Sauvageau is very good. Like having all records stored onsite from scans etc
Aug 22, 2025
Overall care and professionalism was great.
Aug 22, 2025
Everyone is very friendly and helpful. They never make you feel rushed.
Aug 22, 2025
Love Dr. Sauvageau. That say's it all.
Aug 22, 2025
Speedy, efficient, thoughtful, and thorough!
Aug 22, 2025
The people showed genuine concern,
Aug 22, 2025
The staff really took care of me throughout my time there.
Aug 21, 2025
I like Dr Hanel and his staff. They were friendly and professional. He initially solved the medical issues that I was having in 2021 and has taken good care of me for the past 4 years.
Aug 21, 2025
Efficient, personal service.
Aug 21, 2025
Dr Hanel is a God Send….saved my life using the endovascular trial SEAL aneurysm device in my brain. He and all staff, including his research team, give professional and compassionate care consistently! There are no words to express my thanks to Dr. Hanel for his expertise and kindness. I would highly recommend !!!
Aug 21, 2025
Everything! From being organized, helpful, kind, & more. Just all & all going above & beyond! So much appreciated & Thankful.
Aug 21, 2025
Personnel
Aug 20, 2025
They spent a lot of time getting information about my complaint. I was not rushed. They were nice and seemed compassionate
Aug 20, 2025
Very informative
Aug 19, 2025
Calming surroundings and great staff.
Aug 19, 2025
I was waited on in time.
Aug 16, 2025
Very professional and exceptionally easy to be around.
They discuss anything with you that you need to be explained to you
Aug 16, 2025
Friendly, professional, on time, efficient
Aug 16, 2025
Always informative and kind.
Looks at you and explains every detail.
They are the best!
Aug 16, 2025
They take excellent care of you. Staff is friendly and professional.
Aug 15, 2025
Very caring
Aug 13, 2025
The two dr’s i saw were extremely knowledgeable and more importantly personable. Best bedside manner from a dr I’ve experienced in years and i have loads of medical issues. It truly makes a world of difference to have a dr you can talk to that’s actively listening and not trying to rush you out the door.
Aug 13, 2025
Friendly nice staff work there
Aug 10, 2025
Dr. Cavaliere has excellent "bedside manor". He listens to you.
Aug 10, 2025
The entire team was patient, and took the time to answer all my questions. They were not in a hurry to get in and get done. Due to my illness, I have some cognitive deficits, and difficulty processing what has been said, and need repetition for understanding. They took the time to help me understand their plan and course of treatment.
Aug 9, 2025
All staff was very very helpful
Aug 8, 2025
Highly competent provider. Excellent listener and did not rush.
Aug 7, 2025
Courtney was the one nurse that helped me in my mri. She has the best personality and was so upbeat and positive about my scan. Love her attitude!
Aug 7, 2025
Everybody that works here is awesome!!
Aug 7, 2025
Excellent
Aug 7, 2025
Every single thing. Staff and physicians are tremendous. There is no way to improve. Just please keep doing as you are.
Aug 6, 2025
The doctor and staff were friendly, understanding and professional.
Aug 6, 2025
Everyone was very helpful and caring from the time we walked through the door of the building. The doctors we saw we very thorough and caring also.
Aug 2, 2025
Very knowledgeable and helpful
Jul 27, 2025
Dr. Cavaliere is the best. I could not possibly say enough about the great care I've gotten over these many years. He always makes me feel seen and heard. He explains what I need to know. I have always felt as though I was the only patient, that is to say; he's not rushing me out the door. What a blessing to have been directed to this doctor. The staff gets 5 stars as well. They are always smiling, always friendly, and always courteous. Would I send my mother to Dr. Cavaliere? Yes, and my child as well. He really is the best.
Jul 27, 2025
Help and guidance
Jul 26, 2025
Very knowledgeable, very friendly and they explain complex medical issues in term you can understand and they are always up to date on the latest treatments
Jul 25, 2025
Love Dr. C ….
Jul 25, 2025
Easy and friendly doctor. Handsome too.
Jul 25, 2025
Dr Cavaliere is patient and thorough. He will take all the time needed to answer questions and explain so you can understand what is happening.
Jul 25, 2025
Staff
Jul 25, 2025
They make sure I understand the issues.
Jul 24, 2025
Very professional, warm, and knowledgeable
Jul 24, 2025
Dr Hanel and staff
Jul 24, 2025
They make you feel welcome.
Jul 24, 2025
Everyone was very professional and obviously care about what they do !
Jul 23, 2025
Everyone in the building makes you feel like family.
Jul 23, 2025
Everyone was happy and welcoming. I enjoyed the dinner and the new people I met
Jul 21, 2025
Staff and doctors are competent.and caring.