4,178 Ratings, 2486 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 10, 2025
Ricardo Hanel, MD, PhD
Very professional
Mar 23, 2025
Friendly staff yet knowledgeable and professional. Feeling that all staff are truly interested and concerned about our care and wellness definitely promotes a patients and care givers desire to keep going.
Mar 23, 2025
The staff professionalism, friendly, and helpful attitude.
Mar 22, 2025
Professional, caring, knowledgeable, and a very welcoming feeling.
Mar 22, 2025
Very professional and highly detailed patient information given directly to me.
Mar 22, 2025
Everything
Mar 22, 2025
They really care & go above and beyond
Mar 21, 2025
Professional and caring
Mar 21, 2025
We absolutely LOVE Dr Hanel and Rosie. He saved my husband.
Mar 21, 2025
All staff are kind and knowledgeable. Everyone is professional.
Mar 21, 2025
Surgeon and office staff are informed and eager to answer questions.
Mar 21, 2025
They are so on top of what is going on and I couldn’t have asked for a better staff, doctor or facility.
Mar 21, 2025
Awesome surgeons
Mar 21, 2025
Great service!!!!
Mar 21, 2025
Everyone who was involved with scheduling was very nice, polite and professional.
PA and doctor took time with me answering and explaining everything to my wife and I.
The decision to share my issue with the other doctors for their opinion was in our opinion very smart and said a lot to us about the humility and wisdom of the Dr. I am convinced at this first meeting that I’m in good hands.
Mar 21, 2025
very friendly, compassionate and professional.
Mar 21, 2025
Unsurpassed knowledge, skills, experience and wisdom!
Mar 21, 2025
Dr Cavaliere is very and Meredith was helpful in scheduling future exams and MRI’s.
Mar 21, 2025
This medical team is the absolute best. There aren’t enough positive words to describe how good they are. They are professional, efficient, courteous, competent, knowledgeable, caring…hopefully you get the picture. I would not hesitate to recommend them, and I have on numerous occasions.
Mar 17, 2025
care and attention
Mar 17, 2025
Very communicative. Dr Hanel is very kind and straight to the point. All his assistants shows patient and understanding.
Mar 15, 2025
Very organized and thorough
Mar 15, 2025
They’re caring and there’s no end of their butts about it. They tell you like it is and that’s what I like.
Mar 15, 2025
Everyone was caring
Mar 14, 2025
Excellent doctor
Mar 14, 2025
I've been a patient of Dr Hanel for 9 years! He is the very best. He is compassionate and answers all questions. Rosie is a wonderful help who never fails to return calls and answer questions. She's very pleasant! I have total faith in the whole team.
Mar 13, 2025
That I was able to finally get some answers.
Mar 13, 2025
Very caring and knowledgeable.
Mar 13, 2025
Dr. Hanel is an excellent provider
Mar 13, 2025
Dr. Hanel was very nice and informative
Mar 13, 2025
I've visited many healthcare facilities, but I've found Baptist hospitals in general and Lyerly Neurosurgery in particular to be the best so far in terms of the quality of doctors, medical staff, facilities, care, cleanliness, attention, and patient follow-up. May God bless you all.
Mar 13, 2025
I love Dr. Hanel
Mar 13, 2025
Prompt service
Mar 12, 2025
The Staff from the Receptionist to the Doctors all have a wonderful bedside manner.
Mar 12, 2025
Every person that I came in contact with was wonderful. This atmosphere is a very rare find. I also loved my Dr Cavaliere who also is a rare find.
thank you all for what you do!!
Mar 9, 2025
All of the staff are super caring and encouraging. Thank you.
Mar 8, 2025
Krish and Regina in the critical care department were the best nurses I’ve ever encountered. Their kindness and attention to detail were truly professional.
Dr. [last name] and Dr. Cavaliere are really on top of their game regarding glioblastoma. I am so impressed.
The whole team there are winners through and through.
Mar 8, 2025
Good!!!
Mar 8, 2025
ALWAYS compassionate and "real" talk.
Mar 7, 2025
Employees were friendly, attentive and very professional.
Mar 7, 2025
Everyone are very friendly and really care for their patients.
Mar 7, 2025
Dr Eric is very patient and explains things in clear detailed terms. I never feel rushed.
Mar 7, 2025
I have experience nothing but the best service from Dr. Sauvageau and his staff. I will highly recommend Dr. Sauvageau and the Lyerly Neurosurgery Center. As a matter of fact, I have recommended 2 people . And both went to see Dr. Sauvageau and his Staff. And as long as you guys keep up the wonderful work that you provide I will always be a patient. I just Love this place
Mar 7, 2025
Everything! Very professional and concise.
Mar 7, 2025
They know Immediately the problem and how to repair it. I owe them my life for finding the aneurysm and stopping the bleeding
Mar 7, 2025
There wasn’t no long wait time in the waiting room. Everyone there is very professional. The doctor explain everything so you understand.. I would recommend my family and friends.
Mar 7, 2025
A great Doctor and a wonderful staff !
Mar 7, 2025
Very knowledgeable
Very personable
Very accommodating
AND prompt
Mar 7, 2025
I am grateful for the work done here. My doctor is exceptional; his staff is attentive, kind, knowledgeable, and communicates well. I now visit the office once per year and look forward to seeing the doctor and staff. Dr. Eric Sauvageau has unlimited talent and removed a tumor from my pituitary gland a couple of years ago. My visits follow an MRI, which has come back with no sign of the tumor returning. I regained my eyesight, and my scars are undetectable. It simply cannot get better than that.
Mar 5, 2025
Caring and professional!