Jacksonville- Neuro Oncology Clinic

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4.9 out of 5

4,034 verified ratings

4,034 Ratings, 2354 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 21, 2025
Very professional

Jan 26, 2025
The professionalism, customer service, and the approach to quality care.

Jan 26, 2025
Dr. Hanel and his team are the best.

Jan 25, 2025
I felt cared for as an individual. Ms. Anna, ARNP and Dr. Sauvageau were prompt, friendly, professional, and answered my questions. I especially liked that they weren't interfacing with the computer while they spoke to me.

Jan 25, 2025
Love my doctors and all the staff is so nice and caring!!!!!

Jan 25, 2025
Everyone is so nice and also very professional

Jan 25, 2025
Personal and professional

Jan 24, 2025
He entire staff is caring and contentious

Jan 24, 2025
Dr. Sauvageau and his team were exceptional! The check-in process was seamless and quick, and the staff was incredibly friendly and welcoming. Dr. Sauvageau was patient, thorough, and took the time to ensure I fully understood my diagnosis and treatment plan. He was engaging, approachable, and made me feel completely at ease. Highly recommend!

Jan 24, 2025
Great doctors who care. Thanks so much!

Jan 24, 2025
Professional demeanor. Gracious and polite staff. Handsome setting.

Jan 24, 2025
Dr. Cavaliere is a fantastic doctor and person. He truly CARES about his patients! He is a great listener and offers suggestions for health care. He is one of a kind!

Jan 24, 2025
People are very professional, know their jobs very well.

Jan 24, 2025
Friendly, timely and extremely competent Doctors and Staff.

Jan 24, 2025
Very professional, knowledgeable, and pleasant. I feel very comfortable with my medical care.

Jan 24, 2025
My results was a stress reliever.

Jan 24, 2025
Vey professional, courteous and kind and considerate

Jan 24, 2025
Professional and helpful. Prompt response to questions.

Jan 23, 2025
Location, quality of facilities, staff

Jan 23, 2025
Dr. Eric Sauvageau, MD and his staff are friendly, prompt and explained my condition in easy to understand terms.

Jan 23, 2025
Every staff member I encountered was professional, personable, and efficient. The communication was excellent. I felt my time was valued, as well as theirs. Their system of gathering all the needed input for Dr. Sauvageau was helpful.

Jan 23, 2025
Dr Sauvageau takes time to answer questions and is an awesome doctor!

Jan 23, 2025
Near my place, many parking places, easy to find a doctor's office!

Jan 23, 2025
The staff is very nice and caring

Jan 23, 2025
I was seen by Dr. Cavaliere. He was very open about details concerning my surgery and I felt very comfortable during my visit.

Jan 23, 2025
Very informative and professional.

Jan 23, 2025
Compassionate, knowledgeable, friendly service

Jan 23, 2025
Dr. Hanel is patient and takes his time to thoroughly explain what and why he is making the treatment recommendations the benefits and the downside to the choices that you make. His staff is just as patient and caring, making stressful situations easier to navigate.

Jan 22, 2025
Doctor very professional and through

Jan 22, 2025
Dr and staff

Jan 22, 2025
Dr Hanel is straight to the point, and very informative. The staff is also very helpful, and professional

Jan 22, 2025
quick and easy and painless

Jan 21, 2025
Promptness, communication

Jan 20, 2025
I couldn't be happier with my experience with Dr. Eric Sauvageau at Lyerly Neurosurgery. He is a kind, caring doctor with excellent interpersonal skills who is an expert in his field. He quickly explained why there was no issue with my basilar artery using a drawing to illustrate as well as the actual CT scan results. While I am delighted that I will not be needing his services at this juncture, I would not hesitate to go to him in the future should the need arise.

Jan 19, 2025
We are treated like people who need compassion and care. All the staff have been super, not making us feel rushed and take time to answer all our questions.

Jan 19, 2025
Check in was quick. Lady that helped me was very friendly and helpful. The doctor remembered personal things about me and made me feel like he knew me as a person. I was seen at the appointed time.

Jan 18, 2025
You are always there/here when I need You,even when we have to remove the same tumor for a third time...thank you!

Jan 18, 2025
Very thorough with explanation of my medical procedure. All staff were very professional.

Jan 18, 2025
Understanding my needs very willing to work towards a solution to fix my pain.

Jan 18, 2025
Was Very sure about my problem, everyone was very so nice and friendly. I have concerns about my problem but I have to learn to trust in the team.

Jan 17, 2025
I appreciate Dr. Hanel and his team (Jessica the physician assistant), their kindness and professionalism. I really enjoyed the facility.

Jan 17, 2025
Competent physician. Lovely setting.

Jan 17, 2025
Very knowledgeable staff members from the front desk and the way the back office staff. Dr. Hanel and his staff are amazing, very helpful, supportive and detailed with a plan of care. All questions were answered before leaving his office.

Jan 17, 2025
On time and very professional

Jan 17, 2025
Everyone was very kind and thorough. The nurse Elizabeth took so much time with me and making sure that I knew what the next steps were after my appointment and had an easy way to contact her if I had any concerns.

Jan 17, 2025
Dr Cavaliere spends as much time as necessary answering questions. He cares not only about you but also about family members.

Jan 17, 2025
Very efficient, Doctor was great, excellent follow up

Jan 17, 2025
Good looking doctor, efficient NP

Jan 17, 2025
Professional and Caring

Jan 16, 2025
Dr. Sauvageau and his staff are amazing. Everything is explained by Dr. Sauvageau in way that is easy to understand.