Jacksonville- Neuro Oncology Clinic
4.9 out of 5
4,894 verified ratings
4,894 Ratings, 2,947 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 24, 2025
Ricardo Hanel, MD, PhD
The office staff were very nice and informative. Dr Hanel is extremely nice and very informative.
Oct 24, 2025
Very friendly staff
Oct 24, 2025
Awesome people
Oct 24, 2025
I am so impressed by how organized the hospital is, everyone that I’ve met is friendly knowledgeable and put me completely at ease with my upcoming surgery.
Oct 23, 2025
Everyone was very polite and efficient.
Oct 23, 2025
Friendly, knowledgeable
Oct 23, 2025
Excellence in sound and professional communication and medical skills
Oct 23, 2025
High Wislity Medicsl Cate
Oct 23, 2025
Great service kinda caring and patient, explained everything n took the time to make sure I understood everything.
Oct 23, 2025
Dr Hanel is a doctor who listens carefully to patient questions, and gives clear and concise answers. His bedside manner is calming and pleasant—even delightful—exactly what I needed in a stressful time in my life. He is one-of-a-kind in the medical profession!
Oct 22, 2025
Dr Hanel great. Explained everything
Oct 22, 2025
Your expertise in neurosurgery has, arguably, extended my life.
Oct 22, 2025
The whole staff is kind, caring and just absolutely amazing!!!!!!
Oct 22, 2025
Extremely knowledgeable, compassionate, competent, honest team who I would not trade for anything.
Oct 21, 2025
They are all wonderful caring people
Oct 21, 2025
Wonderful team! So professional and caring!!
Oct 21, 2025
Always so nice and explains everything so I understand.
Oct 20, 2025
Dr. Hanel was very nice. He treated me as if I was his own mother. I can't tell you how much I appreciate such comforting care. Highly recommend. The whole office was wonderful, from the receptionist that helped make my appointments and the nurses who took care of me. Just wonderful caring people
Oct 18, 2025
Everyone professional and efficient
Oct 17, 2025
The staff were so caring and friendly.
Oct 17, 2025
Very good
Oct 16, 2025
Excellent service. Understanding doctor. Really appreciate the level headed advice.
Oct 16, 2025
The Team is awesome!
Oct 16, 2025
very thorough and professioonal.
Oct 15, 2025
I feel like there is a team of people monitoring my condition. Let's hope that continues in next 5 years.
Oct 15, 2025
My first visit to MD Anderson. The staff and facilities were above my expectations. It was a stressful time for me, but I left there with all my questions answered and had a plan for the next steps. Everything was discussed and explained in terms I could understand. I certainly do not have a medical background, but I left understanding next steps.
JOB WELL DONE by everyone I encountered!!!
Oct 14, 2025
Excellent
Oct 12, 2025
Dr. Eric Sauvageau was very kind and helpful. The hospital was clean and all staff that I interacted with were efficient and kind.
Oct 11, 2025
On time and very professional and caring.
Oct 11, 2025
The compassion and care
Oct 11, 2025
Staff is wonderful
Oct 10, 2025
Staff was very friendly and helpful. Dr. Cavaliere was attentive, listened to all of our questions and concerns. He was very thorough in explaining my husband's care.
Oct 10, 2025
I’ve no experience with this but everyone has been supportive and kind.
Oct 10, 2025
Dr. Sauvageau is a great doctor. He has performed surgery’s for my trigeminal neurology and has kept me out of nerve pain. I will have another surgery this month.
Oct 10, 2025
Very professional and knowledgeable medical staff. Efficient and thorough in everything they do. Very kind and congenial as well.
Oct 9, 2025
Dr. Sauvageau and his team are very thorough and caring.
Oct 9, 2025
Dr. Cavaliere truly cares.
Oct 9, 2025
Always walking into office, Meredith greets you with a smile. She has been so helpful with any questions that I have. Dr. Cavaliere is probably the kindest Doctor I have ever interacted with. He is highly intelligent with a beautiful bedside manner.
Oct 9, 2025
Saved my son's life
Oct 9, 2025
Dr. Sauvageau is wonderful, very personable and explained things where I could understand my options.
Oct 8, 2025
The staff is very friendly and accommodating and they're very efficient and always on time Dr Hanel is very personal and listens to everything I say or talk about concerning my condition
Oct 8, 2025
Your professionalism and disciplined delivery of services.
Oct 8, 2025
Dr. Sauvageau was very kind and compassionate with my mom (91 years young). He explained the MRI to us in understandable terms. No action was recommended for the condition at this time. A new study on her type of issue is coming out in December. If the results from the study recommends further action in her case we will be contacted.
Great experience!!
Oct 8, 2025
Every interaction has been great. Everyone is pleasant and takes the time to talk and make sure things are understood. Questions are answered and I never feel rushed.
Oct 4, 2025
I believe I was extremely lucky to have had Dr. Sauvageau do my surgery. I would very much suggest his practice to anyone who wanted the best neurosurgeon in the country. He saved my life and continues to monitor my brain for any problems.
Oct 4, 2025
Dry informative and honest doctor. Took his time to educate me.
Oct 3, 2025
You keep asking “How you doing?”.
Oct 2, 2025
Everything!
Oct 2, 2025
I appreciated the competent, friendly, courteous, and methodical manner in which Dr Sauvageau handled my case. Thanks for your service.
Oct 2, 2025
Doctor explained everything in detail. I got checked by PA very thoughly.