MyMichigan Urgent Care Gladwin

1105 E. Cedar Avenue, (M-61)

Gladwin, MI 48624 Directions

(989) 246-9430

4.9 out of 5

1,580 verified ratings

1,580 Ratings, 395 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 21, 2026
Was there anything that you feel was outstanding?
Bonnie made sure to talk directly to my [AGE] year old to ask him what is going on with him and explained everything as she was doing it. She made sure my boy was comfortable before touching him and gave him stickers when we were done because he was such a good boy.
What could have been done to improve your experience?
It was amazing I wouldn’t change anything

Jan 21, 2026
Was there anything that you feel was outstanding?
The nurses and receptionists were very kind and friendly
What could have been done to improve your experience?
Brighter TV or some close captioning

Jan 20, 2026
Was there anything that you feel was outstanding?
Service and professionalism outstanding

Jan 20, 2026
Was there anything that you feel was outstanding?
I told the nurse that my weight was likely incorrect, and instead of doubting me he immediately went and weighed me on another scale, and found that the original scale was broken.

Jan 19, 2026
Was there anything that you feel was outstanding?
The people on the front desk are very polite and engaging Zack and Page good to deal with
What could have been done to improve your experience?
I think things are very good

Jan 19, 2026
Was there anything that you feel was outstanding?
The quickness of being seen. Especially when you don’t feel good - that promptness is greatly appreciated.

Jan 19, 2026
Was there anything that you feel was outstanding?
They explained things very thoroughly and quickly. Wonderful staff

Jan 17, 2026
Was there anything that you feel was outstanding?
Our Medical assistant who came in and took vitals and info was so sweet and kind to my little girl made her feel very safe and comfortable. Not sure of her name but she was sweet and loving.

Jan 17, 2026
Was there anything that you feel was outstanding?
Kimberly

Jan 16, 2026
Was there anything that you feel was outstanding?
I was brought back in a timely manner and was seen fast!

Jan 15, 2026
Was there anything that you feel was outstanding?
No wait, nurses were nice.

Jan 15, 2026
Was there anything that you feel was outstanding?
Kind very helpful

Jan 15, 2026
Was there anything that you feel was outstanding?
Everything was very outstanding and felt very comfortable

Jan 15, 2026
Was there anything that you feel was outstanding?
How I was treated
What could have been done to improve your experience?
Not much

Jan 14, 2026
Was there anything that you feel was outstanding?
In and out Doc listened

Jan 13, 2026
Was there anything that you feel was outstanding?
The care was very good and the X-ray was very quick

Jan 12, 2026
Was there anything that you feel was outstanding?
Kimberly the nurse was super friendly, nice and kind to my daughter who was scared for the flu swab.. she helped glide her and support her
What could have been done to improve your experience?
Nothing very good experience

Jan 11, 2026
Was there anything that you feel was outstanding?
Very helpful and understanding

Jan 11, 2026
Was there anything that you feel was outstanding?
Speed and very respecrfull

Jan 9, 2026
Was there anything that you feel was outstanding?
Quick and efficient

Jan 9, 2026
Was there anything that you feel was outstanding?
Very friendly

Jan 5, 2026
Was there anything that you feel was outstanding?
Very personable staff all around

Jan 5, 2026
Was there anything that you feel was outstanding?
I was taken care of in a timely manner. No complaints
What could have been done to improve your experience?
Very satisfied

Jan 5, 2026
Was there anything that you feel was outstanding?
The care was fast.

Jan 2, 2026
Was there anything that you feel was outstanding?
Everything was great.

Jan 1, 2026
Was there anything that you feel was outstanding?
Everything felt like it was working very well with equal effort
What could have been done to improve your experience?
Nothing apparent

Dec 29, 2025
Was there anything that you feel was outstanding?
How friendly they all are

Dec 29, 2025
Was there anything that you feel was outstanding?
Everything was great

Dec 28, 2025
Was there anything that you feel was outstanding?
Everyone was great. They explained everything to my son before they did it.

Dec 23, 2025
Was there anything that you feel was outstanding?
All the nurses were absolutely the sweetest and so caring

Dec 23, 2025
Was there anything that you feel was outstanding?
Everyone was kind

Dec 23, 2025
Was there anything that you feel was outstanding?
All were very polite and thorough
What could have been done to improve your experience?
Not a thing

Dec 23, 2025
Was there anything that you feel was outstanding?
Everyone was very friendly nd helpful. I did not feel rushed or anything like that.

Dec 22, 2025
Was there anything that you feel was outstanding?
How the staff treated me with care

Dec 21, 2025
Was there anything that you feel was outstanding?
Bonnie was so sweet and comforting. Smile at all times and thoroughly explained everything.
What could have been done to improve your experience?
Front desk/reception could be much more welcoming. The clerk was short and rude upon arrival. Nobody wants to be sick and need to be seen but in this field, as a [ ] employee, we need to be welcoming and kind to patients.

Dec 20, 2025
Was there anything that you feel was outstanding?
I am always treated respectfully and compassionately when I I come here. From the front desk, nursing staff, to the provider. I live in another state, but when I’m sick or injured while visiting family in northern Michigan, urgent care in Gladwin is my go to place, due to staff, clean and pleasant facilities, and ease of accessing care and location. I have never been unhappy, and my needs addressed.
What could have been done to improve your experience?
Online scheduling not available, as advertised on website

Dec 19, 2025
What could have been done to improve your experience?
I could have received steroids the fist time I came in.

Dec 19, 2025
Was there anything that you feel was outstanding?
Every one is very nice

Dec 19, 2025
Was there anything that you feel was outstanding?
Bonnie was very good with my son

Dec 18, 2025
Was there anything that you feel was outstanding?
Ability to be seen right away

Dec 18, 2025
Was there anything that you feel was outstanding?
Everything

Dec 16, 2025
Was there anything that you feel was outstanding?
The nurse and doctor were both extremely amazing and made me fell like they truly cared about my concerns
What could have been done to improve your experience?
Nothing it was A very pleasant visit

Dec 15, 2025
Was there anything that you feel was outstanding?
Outstanding team!

Dec 14, 2025
Was there anything that you feel was outstanding?
No wait, fast efficient care

Dec 13, 2025
Was there anything that you feel was outstanding?
Everyone was great! Quick visit, friendly staff.

Dec 13, 2025
Was there anything that you feel was outstanding?
Great care and very satisfied overall
What could have been done to improve your experience?
Everything was A Ok Thank everyone for me!

Dec 12, 2025
Was there anything that you feel was outstanding?
LuAnn [ ]

Dec 10, 2025
Was there anything that you feel was outstanding?
The clinical staff specifically Bonnie was extremely kind and patient with my son.

Dec 10, 2025
Was there anything that you feel was outstanding?
Very Good staff here

Dec 9, 2025
Was there anything that you feel was outstanding?
Being quick, no wait, and them all being so kind to my daughter