MyMichigan Obstetrics & Gynecology

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4.7 out of 5

294 verified ratings

294 Ratings, 118 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 18, 2025
My entire visit was not good, starting with the nurse that roomed me. I had been previously instructed to fill out my birth preferences sheet and bring any questions I had to my next appointment. I have never given birth before and my pregnancy is considered high risk so I had several. The nurse saw my list of questions and proceeded to ask me if I had written and essay and then later asked me why I don’t just ask my mom my questions since she has given birth before. First of all my mom hasn’t given birth in over 25 years, has never had a high risk pregnancy, has never given birth at this hospital, nor is she familiar with the current standard of care. Secondly what a weird question to ask considering this nurse didn’t know me at all and had never met me before. My mom and I could not have a relationship or she could be dead for all she knew. Incredibly dismissive and made me feel embarrassed off rip to even have the questions with me. Then on to my actual appointment with Dr. Itauma. I had a growth scan for my baby and it was painfully clear that Dr. Itauma didn’t review my chart before coming in. I did ask my questions but they were all half answered and incredibly rushed. Dr. Itauma very clearly did not agree with a preference I had for delivery which made the rest of the appointment rather tense. The ultrasound was very rushed and I’m not at all convinced any of the measurements are correct because every image was incredibly blurry and you could not see where anything began or ended. She then “attempted” to get some pictures of the baby for us to take home, by attempted I mean took one angle of his face straight on said “I was hoping to get a cute profile but oh well” and didn’t move the wand to even try to actually let us see our baby. I had had blood work done and she did not bring it up or look at it at all. I had to ask her at the end of the appointment if there was anything on it that was concerning as I had seen some flags on my My Chart report. She was like oh let me look. Hadn’t even crossed her mind to check my chart the entire appointment and that also gives me the suspicion she didn’t look at it before my appointment either. My husband and I left incredibly frustrated with the entirety of the appointment and honestly I hope to God Dr. Itauma is not the provided on duty when I deliver my baby. I would be perfectly happy with not seeing her or that nurse ever again.

Dec 21, 2024
What would you tell family and friends about your experience with this provider?
She addressed every issue I had, listened to me, providing me options, voiced her concerns and working on a plan.

Dec 10, 2024
What would you tell family and friends about your experience with this provider?
Very knowledgeable, compassionate, and helpful.

Dec 1, 2024
I am very satisfied w Julayne & her staff. She is very through & makes you feel very Comfortable. Thank you Dr Bullard

Dec 1, 2024
What would you tell family and friends about your experience with this provider?
I feel She takes care of my health care needs just like she would want someone to do for her, she always makes sure you understand & asks if you have any questions. Very personable & polite. Thank you [Name]

Nov 29, 2024
What would you tell family and friends about your experience with this provider?
Great provider.

Nov 9, 2024
What would you tell family and friends about your experience with this provider?
She is very aware of my situation, both medical and outside the office, and tries to take that I to account when coaching me about my health. She works with my other doctors to get meds needed to control my health issues and listens to what is happening in my life to help adjust accordingly. She is very friendly and caring.

Nov 7, 2024
What would you tell family and friends about your experience with this provider?
Julayne Bullard kind, caring, and qualified. I would not hesitate to recommend her to anyone.

Oct 27, 2024
What would you tell family and friends about your experience with this provider?
Friendly and positive. Makes you feel comfortable.

Oct 26, 2024
What would you tell family and friends about your experience with this provider?
Dr Kroll listened to me and answered all of my questions. I highly recommend her.

Oct 25, 2024
What would you tell family and friends about your experience with this provider?
Julayene was knowledgeable and respectful. She was open to discussion. She has a very delightful bedside manner. I was grateful to have an excellent experience!!

Oct 21, 2024
What would you tell family and friends about your experience with this provider?
Love this entire office, everyone is wonderful and I feel comfortable

Oct 18, 2024
What would you tell family and friends about your experience with this provider?
Recommended already.

Oct 18, 2024
What would you tell family and friends about your experience with this provider?
Very good experience.

Oct 9, 2024
What would you tell family and friends about your experience with this provider?
She always listens to you, the most recommended doctor the only one I would go to. The only one that takes me seriously

Oct 7, 2024
What would you tell family and friends about your experience with this provider?
Dr. Kroll was extremely pleasant, and efficient in caring for my needs. I would recommend her to anyone. Her knowledge and skills are of the highest quality.

Oct 7, 2024
What would you tell family and friends about your experience with this provider?
She treats her pts fully and does a great job

Oct 7, 2024
What would you tell family and friends about your experience with this provider?
She was supportive and immediately put me as ease.

Sep 30, 2024
What would you tell family and friends about your experience with this provider?
Dr. Kroll is very professional, knowledgeable, and personable.

Sep 25, 2024
What would you tell family and friends about your experience with this provider?
Even tho it took a long time to get an appointment, in very happy with her care.

Sep 24, 2024
What would you tell family and friends about your experience with this provider?
She was very thoughtful and understanding.

Sep 14, 2024
What would you tell family and friends about your experience with this provider?
I always recommend Dr. Kroll to friends, family, strangers, recommendations asked for online.

Sep 13, 2024
What would you tell family and friends about your experience with this provider?
She's the best

Sep 12, 2024
What would you tell family and friends about your experience with this provider?
Julayne and Serenity are absolutely wonderful humans. They care about their patients and make the experience extremely stress free. They’re both personable, accommodating, and knowledgable. This pregnancy was somewhat stressful for me and they always treated my concerns with care and made sure I was comfortable with the care they provided.

Sep 12, 2024
What would you tell family and friends about your experience with this provider?
Very courteous staff!

Sep 11, 2024
What would you tell family and friends about your experience with this provider?
Dr Kroll is fantastic. She’s reasonable and explains all of the options I have.

Sep 10, 2024
What would you tell family and friends about your experience with this provider?
Doc is a listener that is the best

Sep 6, 2024
What would you tell family and friends about your experience with this provider?
My provider was very welcoming and made sure I felt comfortable and that I understand the procedure. She was very polite and professional.

Sep 1, 2024
What would you tell family and friends about your experience with this provider?
I’ve only had one appointment with this provider and facility but it was a good experience!

Aug 30, 2024
What would you tell family and friends about your experience with this provider?
Very kind and didn’t make me feel rushed

Aug 17, 2024
What would you tell family and friends about your experience with this provider?
I alway feel very comfortable and well cared for by Dr. Kroll. She’s direct and thorough, which is something I need and appreciate. She’s efficient and knowledgeable about my health and pregnancy. I also appreciate how she acknowledges and talks with my husband as well. Her nurse was also very kind and positive. It’s always a great experience with Dr. Kroll!

Aug 9, 2024
What would you tell family and friends about your experience with this provider?
Appreciate how quickly they could get me in and start figuring out what is going on with me!

Aug 5, 2024
What would you tell family and friends about your experience with this provider?
Dr. Kroll is fantastic- she is very personable and approachable!

Aug 2, 2024
What would you tell family and friends about your experience with this provider?
Does a good job 👍🏻

Aug 1, 2024
What would you tell family and friends about your experience with this provider?
Great

Jul 31, 2024
What would you tell family and friends about your experience with this provider?
I think she is nice but I would NEVER reccomend this office to anyone. The staff is rude. I also was told a week and a half ago to do a 3 hour glucose test. Did all the prep and fasted and THEY DIDNT EVEN ORDER THE DAMN LABS!!! this office is legit the worst.

Jul 29, 2024
What would you tell family and friends about your experience with this provider?
Very nice and personable

Jul 26, 2024
What would you tell family and friends about your experience with this provider?
Dr Kroll is amazing! I love her, she’s very helpful and informative

Jul 25, 2024
What would you tell family and friends about your experience with this provider?
She listens, she cares, she explains. I really liked her!!

Jul 25, 2024
What would you tell family and friends about your experience with this provider?
A first visit with her was phenomenal

Jul 24, 2024
What would you tell family and friends about your experience with this provider?
She’s a great doctor

Jul 21, 2024
What would you tell family and friends about your experience with this provider?
Excellent

Jul 19, 2024
What would you tell family and friends about your experience with this provider?
I was pleased with my service, I was concerned however because I never saw Julayne wash her hands in my room before or after my care.. but otherwise 10/10

Jul 16, 2024
What would you tell family and friends about your experience with this provider?
Makes you feel comfortable, extremely nice, listens to what you have to say. Overall the best OBGYN I've ever been to. 5/5 ⭐⭐⭐⭐⭐

Jul 16, 2024
What would you tell family and friends about your experience with this provider?
She has been very open and honest with me in trying to resolve any issues

Jul 4, 2024
What would you tell family and friends about your experience with this provider?
Dr Kroll is very compassionate and sat with me and discussed all the options and never once did I feel rushed at my appointment. She answered all my questions very thoroughly and was very respectful.

Jul 3, 2024
What would you tell family and friends about your experience with this provider?
She listened to me really well and took her time.

Jul 2, 2024
What would you tell family and friends about your experience with this provider?
I highly recommend Julayne Bullard. She was very knowledgeable and everything went smoothly.

Jul 1, 2024
Was there anything that you feel was outstanding?
Dr. Kroll is superb! Other doctors should strive to be just like her. She is approachable and Can relate to issues. I have nothing but the best things to say about Dr. Kroll…..she’s wonderful!
What could have been done to improve your experience?
I can’t think of anything worth mentioning. It’s a great office.

Jun 28, 2024
Was there anything that you feel was outstanding?
Even though they were really busy that day, the visit was not rushed. She was very calm, relaxed, and thorough. I also loved the friendliness of the nurse and how easy she was to understand.