MyMichigan Family Medicine: Midland (East End Building)
East End Building
715 E. Main Street, Suite 100
Midland, MI 48640 Directions
4.9 out of 5
1,730 verified ratings
1,730 Ratings, 1,032 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise MyMichigan Family Medicine: Midland for compassionate, attentive primary care. Providers (notably Dr. Bennett, Dayna Shuster, Mary Toth, Shannon Martin and others) are described as excellent listeners, knowledgeable, thorough, and caring. Many comments highlight strong bedside manner, clear explanations, effective diagnoses and successful treatments (ear/throat infection resolved). Staff professionalism and friendliness are frequently noted. A few patients mentioned feeling rushed recently or difficulty scheduling timely appointments.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Oct 29, 2026
Shannon Martin, D.O., M.P.H.
Dr Shannon Martin is Outcome driven and personable during interactions and anxious to develop a plan to improve patient services.
Oct 20, 2026
I have seen Brian for counseling for over a year… often when needed and less frequently when not. He always treated me comfortably, professionally, and respectfully listening well and asking questions appropriately. He was knowledgeable about my medications, but didn’t dwell on them. He had a generally very positive outlook, and when I had issues that could easily drag me down, he was able to frame the situations in a positive way and we set up more frequent office visits so that I felt supported while dealing with the challenges of life.
Oct 19, 2026
What would you tell family and friends about your experience with this provider?
Great dr...answered all questions. Easy to understand. Your PHONE SYSTEM IS AWFUL!! TRYING to get appt or someone to answer the phone. This needs to be better! Terrible patient service when you cant even call direct. On hold forever..then disconnected. Pls fix phone system!
Oct 19, 2026
What would you tell family and friends about your experience with this provider?
If they were looking for a New Doctor I would tell them to go to my doc.
Oct 19, 2026
What would you tell family and friends about your experience with this provider?
Dr. Bennett listens to your concerns and does the best she can to get to the bottom of them and she explains things so you can understand them.
Oct 19, 2026
What would you tell family and friends about your experience with this provider?
I would recommend this office and doctor
Oct 19, 2026
What would you tell family and friends about your experience with this provider?
Confidence with service and caring provided.
Oct 19, 2026
What would you tell family and friends about your experience with this provider?
She is a great listener and creative problem solve. Knowledgeable and kind
Oct 18, 2026
What would you tell family and friends about your experience with this provider?
Compassionate
Oct 18, 2026
What would you tell family and friends about your experience with this provider?
Shelly Campbell was excellent. She was patient, kind, and listened carefully to the patient's concerns as well as those his children had. She was careful in making decisions, stated the pros, cons, and concerns about making medication changes. Her bedside manner is outstanding.
Oct 18, 2026
What would you tell family and friends about your experience with this provider?
Dr. Martin listens to my concerns. She helps resolve my concerns.
Oct 17, 2026
What would you tell family and friends about your experience with this provider?
She’s very caring and good at her Job
Oct 17, 2026
What would you tell family and friends about your experience with this provider?
I used to feel like Dr. Martin would take the time to listen to my concerns. However, in the past few years it feels different. I no longer feel like I am being heard as a patient. I feel like I have become one of many patients that come through the office and am pushed through. It has lost the personal touch. I can't say that I am actively looking for a new doctor yet but there have been conversations within my family about switching.
Oct 16, 2026
What would you tell family and friends about your experience with this provider?
I am [AGE] years old and dr Bennett is the best doctor I have had in midland .
Oct 15, 2026
What would you tell family and friends about your experience with this provider?
Would highly recommend this office
Oct 15, 2026
What would you tell family and friends about your experience with this provider?
great place that tries to find your best health in mind
Oct 15, 2026
What would you tell family and friends about your experience with this provider?
Quality of care isn’t what it use to be. 15 mins isn’t enough time when u see your dr once a year. I can get test results on my chart faster than a follow up call.
Oct 15, 2026
What would you tell family and friends about your experience with this provider?
Very good. Dr. Would recommend her
Oct 15, 2026
What would you tell family and friends about your experience with this provider?
Excellent care - always listens to concerns and follows up
Oct 14, 2026
What would you tell family and friends about your experience with this provider?
The East End medical group is the best in Midland Michigan
Oct 14, 2026
What would you tell family and friends about your experience with this provider?
I've been very happy as a patient here.
Oct 13, 2026
What would you tell family and friends about your experience with this provider?
I was very impressed with how well she really listened to understand what was going on and was concerned about finding out the causes not just treating the symptoms. I felt valued and seen.
Oct 13, 2026
What would you tell family and friends about your experience with this provider?
I would tell them I have the best care team in the state of Michigan!!
Oct 13, 2026
What would you tell family and friends about your experience with this provider?
Good experience, very satisfied. Good to go in for an appt knowing you’ll be seeing the same Doctor :)
Oct 13, 2026
What would you tell family and friends about your experience with this provider?
Dr. Martin is working close with me and my other doctors to find out what is going on with me. I have been able to keep check up appointments with her on time and able to ask questions from previous other doctor referrals to make sure she got any test results they had asked for. I love that the portal can keep all of my test results so we are able to go back and check them. I feel she really knows which provider to go to next so we make sure we get answers we're looking for.
Oct 12, 2026
What would you tell family and friends about your experience with this provider?
Good
Oct 11, 2026
What would you tell family and friends about your experience with this provider?
The care and attention given to the answers from her questions and the concerns I may have is wonderful. Have had many different primary care providers and Mary Toth, without question, ranks as one of the best I have had. Staff at the office is usually very good and it is rare that I would have a complaint.
Oct 11, 2026
What would you tell family and friends about your experience with this provider?
She did very well.. And order blood testing and X-x-rays To get to the bottom of the problems.
Oct 11, 2026
What would you tell family and friends about your experience with this provider?
I was very pleased with my visit.
Oct 10, 2026
What would you tell family and friends about your experience with this provider?
I highly recommend Mary to all of my friends and family. The care team there is incredibly thoughtful and helpful. Mary is truly one of the best providers I’ve ever seen.
Oct 10, 2026
What would you tell family and friends about your experience with this provider?
Dr Shuster is the best of the best. She’s caring and compassionate. Her staff is wonderful also.
Oct 10, 2026
What would you tell family and friends about your experience with this provider?
The best care ever! And fast!
Oct 10, 2026
What would you tell family and friends about your experience with this provider?
Danielle is very real and listens well. I feel very comfortable with the care I receive!
Oct 9, 2026
It was good as always
Oct 9, 2026
What would you tell family and friends about your experience with this provider?
She's the best.
Oct 9, 2026
What would you tell family and friends about your experience with this provider?
Dayna is very conscious about medication price
Oct 9, 2026
What would you tell family and friends about your experience with this provider?
I will never change providers. Dayna and the staff are fabulous. I always feel listened to and respected. The best medical care ever.
Oct 9, 2026
What would you tell family and friends about your experience with this provider?
I have been telling everyone about all my doctors at Campus Ridge how good they are have a good weekend. [NAME, DATE OF BIRTH]
Oct 9, 2026
What would you tell family and friends about your experience with this provider?
I recommend Dr. Bennett to anyone
Oct 9, 2026
What would you tell family and friends about your experience with this provider?
HIGHLY RECOMMENDED!!!!!
Oct 9, 2026
What would you tell family and friends about your experience with this provider?
Love them. They are the best!
Oct 9, 2026
What would you tell family and friends about your experience with this provider?
Fantastic doctor. Fantastic staff.
Oct 8, 2026
What would you tell family and friends about your experience with this provider?
She listens to you. She explains things so everyone can understand and wants the best for everyone.
Oct 8, 2026
What would you tell family and friends about your experience with this provider?
I was able to make an appointment for the day I called. Had an excellent conversation with Dayna and her attending student about my rash. I had concerns that it was the reaction to a flu shot I had received. After an examination,, they didn’t know what cause it but didn’t think it was a reaction to the shot. Dayna asked me to contact her in a couple of days and let her know about the rash. I contacted her to let her know it had cleared up and she contacted me immediately to let me know she saw my message and to contact her if it came back. Always pleased with the East End service and staff. Would highly recommend them to others.
Oct 7, 2026
What would you tell family and friends about your experience with this provider?
Dayna saved my life. I trust her completely, and will continue to travel over an hour to see her specifically. I trust her with my life
Oct 7, 2026
What would you tell family and friends about your experience with this provider?
I would highly recommend.
Oct 7, 2026
What would you tell family and friends about your experience with this provider?
I find its very affective to communicate thru the portal, doing so its easier to keep track of things and all the staff and Dr Dayna are easy to work with , schedule etc
Oct 7, 2026
What would you tell family and friends about your experience with this provider?
I am very appreciative that Shelly made herself available to assist me. She was very thorough in diagnosing me as well as not only listening to my concerns but hearing me . I felt safe in her care as she inquired about my medications, conditions and allergies. Her kindness I am still grateful for as I was able to get my prescribed medicine within 1 1/2 hours. Two days later I’m feeling better and much more hopeful. Many thanks to Shelly C Most sincere , [NAME]
Oct 7, 2026
What would you tell family and friends about your experience with this provider?
Competent, caring, and willing to refer you if necessary.
Oct 6, 2026
What would you tell family and friends about your experience with this provider?
I am satisfied and would recommend this practice; however I have only been there twice. This is a new primary care physician for me