MyMichigan Family Medicine: Bay City (Euclid Road)
4040 N. Euclid Road
Bay City, MI 48706 Directions
4.8 out of 5
1,143 verified ratings
1,143 Ratings, 749 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise compassionate, attentive care at MyMichigan Family Medicine: Bay City—highlighting providers who listen, explain clearly, and make patients feel heard and comfortable. Staff are described as friendly, professional, and welcoming. Multiple comments note timely MyChart responses and thorough, personalized management (e.g., hypertension). A repeated concern is long delays to establish care or being placed on waiting lists. Overall sentiment is strongly positive about clinical skill and bedside manner.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Mar 4, 2026
Sefako Phala, M.D.
What would you tell family and friends about your experience with this provider?
Dr. Phala is wonderful. He is knowledgeable, personable, and thorough. The office quickly follows through on requests, sometimes same-day. After only having two appointments, I would say so far, both doctor and office staff have provided me excellent service & care.
Mar 3, 2026
What would you tell family and friends about your experience with this provider?
Great care and support to address needs and concerns
Feb 27, 2026
What would you tell family and friends about your experience with this provider?
Great!
Feb 25, 2026
What would you tell family and friends about your experience with this provider?
Kelley and her nurse are absolutely amazing. Recent health problems have been scary but they have made it much better and less stressful.
Feb 25, 2026
What would you tell family and friends about your experience with this provider?
Vary good Doctor and people there.
Feb 25, 2026
What would you tell family and friends about your experience with this provider?
I recommend them to this doctor
Feb 25, 2026
What would you tell family and friends about your experience with this provider?
Thank u all for the best doc and workers in the world! U all r caring and kind! I love them all!!!
Feb 24, 2026
What would you tell family and friends about your experience with this provider?
Exceptional physician
Feb 23, 2026
What would you tell family and friends about your experience with this provider?
Kellie and the nurse I saw were amazing! They listened, were friendly and made sure I understood the care plan.
Feb 23, 2026
What would you tell family and friends about your experience with this provider?
Very friendly while taking care of the issues
Feb 23, 2026
What would you tell family and friends about your experience with this provider?
Excellent & prompt care
Feb 23, 2026
What would you tell family and friends about your experience with this provider?
Dr senator goes above and beyond for his patients
Feb 23, 2026
What would you tell family and friends about your experience with this provider?
We appreciate the Doctor we have
Feb 21, 2026
What would you tell family and friends about your experience with this provider?
I had a great experience with this visit. Kellie made sure that all my questions were answered before I left and that I understood my care plan.
Feb 21, 2026
What would you tell family and friends about your experience with this provider?
I just started going to these providers. They have been extremely friendly, understanding and helpful. I would and will recommend them to anyone
Feb 21, 2026
What would you tell family and friends about your experience with this provider?
I would recommend Dr. Brittney Phala as a doctor.
Feb 20, 2026
What would you tell family and friends about your experience with this provider?
That I would like to have more access to Dr Beavers but that Kellie does a good job
Feb 20, 2026
What would you tell family and friends about your experience with this provider?
Dr. Brittany Phala is very caring and makes you feel comfortable with all my concerns. I feel like she knows me as a person.
Feb 19, 2026
What would you tell family and friends about your experience with this provider?
We love our Doctor!
Feb 19, 2026
What would you tell family and friends about your experience with this provider?
I have always had very good care from her and the staff.
Feb 18, 2026
What would you tell family and friends about your experience with this provider?
We really like Kelli, she actually listened to our concerns and answered our questions so we could understand.
Feb 18, 2026
What would you tell family and friends about your experience with this provider?
There very good Drs. But when people call to establish Dr. There almost 6 months to a year out or put on a waiting list to be excepted as patience. The Dr is very good and attentive to his patience wish there where more Dr. Like him.
Feb 18, 2026
What would you tell family and friends about your experience with this provider?
Brittany Phala is awesome!! I don’t know what I would do for a doctor if I didn’t have her.
Feb 18, 2026
What would you tell family and friends about your experience with this provider?
Excellent Doctor and the care given to you is top notch.
Feb 18, 2026
What would you tell family and friends about your experience with this provider?
Dr Brittany always treats me with the utmost respect and listens to what I have to say. She is an excellent provider and a wonderful person. I would highly recommend her.
Feb 17, 2026
What would you tell family and friends about your experience with this provider?
Kelly and her medical assistant Kim we’re both very friendly, compassionate and listened well as I shared my current health issue and questions. I did not feel rushed, I felt heard, and I felt while taking care of.
Feb 16, 2026
What would you tell family and friends about your experience with this provider?
The best
Feb 16, 2026
What would you tell family and friends about your experience with this provider?
Always takes care of me
Feb 15, 2026
What would you tell family and friends about your experience with this provider?
Dr Brittany is the best doctor that actually shows she cares.
Feb 15, 2026
What would you tell family and friends about your experience with this provider?
she is always compassionate, understanding and professional. She talks with me about many different aspects of my overall well-being. medically & emotionally. She answers messages in a timely manner and runs on time during office hours.
Feb 15, 2026
What would you tell family and friends about your experience with this provider?
Top notch, clean office, friendly staff, no waiting for appt. Thankful for Dr Phala and staff for being there for me....ALWAYS
Feb 15, 2026
What would you tell family and friends about your experience with this provider?
Dr Brittany is an excellent doctor who always listens to my concerns and explains information thoroughly.
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
We are so blessed to have Kelly as our doctor. She is smart, kind, understanding and very compassionate. I tell everybody about her and how much we feel blessed to have her. 🩷
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
Great care, wonderful staff I feel like everyone cares about me!
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
If anyone ask me for the best medical service that they con get i would tell them that Dr. Brittany Phala is the best choice they could make
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
Very professional good bed side manners very throall making sure you your concerns and questions are answers. Making me feel like I'm the only patient she has. Listens closely to my overall health concerns. Explains everything thoroughly with one-on-one communication making sure I understand all the medical terms I highly recommend Dr Phala overall an amazing person doctor kindness caring knowledgeable and always making sure you understand all results of tests or conditions medications always walk away knowing I'm in good hands
Feb 12, 2026
What would you tell family and friends about your experience with this provider?
She is wonderful first visit and I will be back
Feb 12, 2026
What would you tell family and friends about your experience with this provider?
He is a very good Doctor I'm so glad I found him .
Feb 12, 2026
What would you tell family and friends about your experience with this provider?
She's great
Feb 12, 2026
What would you tell family and friends about your experience with this provider?
So very happy to be here for my health care needs. Dr Brittany Phala is awesome!!
Feb 11, 2026
What would you tell family and friends about your experience with this provider?
Your healthcare needs are in good hands with Dr. Phala.
Feb 11, 2026
What would you tell family and friends about your experience with this provider?
Dr. Phala is an Excellent, caring Dr. She has Great Bed side care which I'm old school but very important. Dr. always listened to concerns and goes above and beyond. I tell everyone she is a young Dr. Connnagan that I admired as my kids did. I am very thankful that Dr. Phala is my caregiver, I would not trade her for anyone, Great Dr., anyone who gets her should be very grateful. Thank You Dr. Phala and trust me I never do surveys but I shall for her.
Feb 10, 2026
What would you tell family and friends about your experience with this provider?
Good listener; answers questions. Easy to understand.
Feb 9, 2026
What would you tell family and friends about your experience with this provider?
Easy to talk to. Good listener. Knowledgeable.
Feb 9, 2026
What would you tell family and friends about your experience with this provider?
The doctor and the employees in the office are always kind. Dr.Phala always listens it is easy to talk to.
Feb 8, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable.
Feb 7, 2026
What would you tell family and friends about your experience with this provider?
Best service and care I have ever received. She is one of a kind!!
Feb 7, 2026
What would you tell family and friends about your experience with this provider?
Dr Phala is a great great Doctor. He is very knowledgeable,kind, attentive and cart. I would highly recommend him to my family and friends.
Feb 7, 2026
What would you tell family and friends about your experience with this provider?
He is the best doctor in mid Michigan
Feb 7, 2026
What would you tell family and friends about your experience with this provider?
She takes her time with you...listens well and is very thorough.