MyMichigan Family Medicine: Bay City (Euclid Road)
4040 N. Euclid Road
Bay City, MI 48706 Directions
4.8 out of 5
1,136 verified ratings
1,136 Ratings, 742 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise compassionate, attentive care at MyMichigan Family Medicine: Bay City—highlighting providers who listen, explain clearly, and make patients feel heard and comfortable. Staff are described as friendly, professional, and welcoming. Multiple comments note timely MyChart responses and thorough, personalized management (e.g., hypertension). A repeated concern is long delays to establish care or being placed on waiting lists. Overall sentiment is strongly positive about clinical skill and bedside manner.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Apr 27, 2026
Sefako Phala, M.D.
I know , and trust , that ALL of my healthcare needs are in the very BEST of hands !!
Apr 18, 2026
Wonderful.
Apr 15, 2026
What would you tell family and friends about your experience with this provider?
This was the best experience I’ve had at a doctors office. I don’t usually leave reviews but I was astonished by how friendly and kind everyone was. They really took their time to get to know me and my concerns. I’m glad I chose to establish a primary doctor here!
Apr 15, 2026
What would you tell family and friends about your experience with this provider?
She is a kind, caring and empathetic doctor. The staff is friendly & prompt.
Apr 14, 2026
What would you tell family and friends about your experience with this provider?
Only saw her once, just switched over to her, but I was very impressed with the staff, esp her medical assistant. Have not had to call yet for appt due to illness, so cannot comment on that at this time. Overall, I was pleased with the attention I recieved from her and her staff.
Apr 14, 2026
What would you tell family and friends about your experience with this provider?
Don’t bother going anywhere else, she is amazing as well as the staff at this facility.
Apr 14, 2026
What would you tell family and friends about your experience with this provider?
Great doctor. Explains everything very well, listens and makes sure to get you the help you need to feel better.
Apr 14, 2026
What would you tell family and friends about your experience with this provider?
I have, brought her new patients. She really takes her time with each patient.
Apr 14, 2026
What would you tell family and friends about your experience with this provider?
That I switch my insurance to make sure I stay at that office because I appreciate the service I received
Apr 13, 2026
What would you tell family and friends about your experience with this provider?
Her and her staff were outstanding!
Apr 13, 2026
What would you tell family and friends about your experience with this provider?
Overall great doctor
Apr 12, 2026
What would you tell family and friends about your experience with this provider?
They listen to you!! That’s a big plus. They’re concerned when you talk about what’s wrong. I am happy to have either one
Apr 12, 2026
What would you tell family and friends about your experience with this provider?
Clean office. Staff good. Ust wish id get return phone calls
Apr 11, 2026
What would you tell family and friends about your experience with this provider?
That she really listened to my concerns didn't tell me my problems were just because I was OLD., Which I greatly appreciated, Which other ones have told me. Scheduled tests I needed right away. By the way this was my first visit with her. I look forward to having her as my provider.
Apr 11, 2026
What would you tell family and friends about your experience with this provider?
Very nice and good
Apr 11, 2026
What would you tell family and friends about your experience with this provider?
She is highly recommended.
Apr 11, 2026
What would you tell family and friends about your experience with this provider?
I love my provider and always feel like she is listening to my concerns with care
Apr 11, 2026
What would you tell family and friends about your experience with this provider?
Please call Dr brittany.
Apr 11, 2026
What would you tell family and friends about your experience with this provider?
Dr Phala never rushes through appointments, and listens and regards my opinion
Apr 11, 2026
What would you tell family and friends about your experience with this provider?
Love Dr. Brittany
Apr 10, 2026
What would you tell family and friends about your experience with this provider?
He is a good doctor
Apr 10, 2026
What would you tell family and friends about your experience with this provider?
Totally satisfied.. recommend her
Apr 10, 2026
What would you tell family and friends about your experience with this provider?
Friendly staff, caring doctors and medical team, thorough, considerate and compassionate.
Apr 10, 2026
What would you tell family and friends about your experience with this provider?
I absolutely love my family dr. She is the best family doctor I've ever had. She listens to my concerns and offers suggestions that make sense. She is caring, kind and competent in treating my medical concerns. I am extremely happy with her care.
Apr 10, 2026
What would you tell family and friends about your experience with this provider?
That’s he’s very good and she listened to what you have to say and while you were there, they have such a long waiting list. They must be good. I’m trying to get my daughter in as a patient too.
Apr 8, 2026
What would you tell family and friends about your experience with this provider?
Timely and effective
Apr 8, 2026
What would you tell family and friends about your experience with this provider?
I recommend Dr Phala ALL the time. I absolutely love him as my PCP. I feel he always listens to me when I see him I feel like I’m a very valued patient. He never rushes you and always has a game plan before you leave.
Apr 7, 2026
What would you tell family and friends about your experience with this provider?
This provider was very kind and thorough in treating my issues
Apr 6, 2026
What would you tell family and friends about your experience with this provider?
Loved her and her staff.
Apr 6, 2026
What would you tell family and friends about your experience with this provider?
She's wonderful and attentive. Great bedside manner.
Apr 6, 2026
What would you tell family and friends about your experience with this provider?
Takes time to listen to you and if she’s running late the office will let you know.
Apr 4, 2026
What would you tell family and friends about your experience with this provider?
Everytime i come in the receptionist is absolutely nasty to me
Apr 4, 2026
What would you tell family and friends about your experience with this provider?
I'm very satisfied with the care I received. I would recommend Dr Phala to my family and friends.
Apr 4, 2026
What would you tell family and friends about your experience with this provider?
Great Doct
Apr 4, 2026
What would you tell family and friends about your experience with this provider?
I have recommended her to friends and they have switched to her for their primary doctor.
Apr 4, 2026
What would you tell family and friends about your experience with this provider?
Brittney is the best I feel so comfortable with her I would recommend her to anyone
Apr 2, 2026
It's a good office to go into, everyone is friendly, professional, and Dr Brittney is a great Dr
Apr 2, 2026
What would you tell family and friends about your experience with this provider?
This was my first appointment. Everyone that I encountered from the start to finish of my appointment was nice and helpful. Kelli was cheerful and made me feel comfortable right away. I had no problem sharing all my concerns. She answered all my questions. She listened and ask me questions so she could figure out the best way to treat me and then asked if I was good with it. She didn't just tell me what she was going to do and I had to agree with it. Over all it was a great experience. I am so glad I decided to pick Kelli as my provider.
Apr 2, 2026
What would you tell family and friends about your experience with this provider?
Kelli is compassionate and truly listens. I value her expertise as well. Along with Kelli, is an excellent NP, whose name is Kim.
Apr 2, 2026
What would you tell family and friends about your experience with this provider?
Absolutely understanding!
Apr 2, 2026
What would you tell family and friends about your experience with this provider?
She is very caring, sincere, will listen to you, and I feel, I'm in great care
Apr 2, 2026
What would you tell family and friends about your experience with this provider?
Dr Phala is seriously the best Dr I have ever had. She always listens to me. Does not hesitate to find answers to any health concerns I have and never judges me. I feel very comfortable discussing anything with her. I highly recommend her to anyone.
Apr 2, 2026
What would you tell family and friends about your experience with this provider?
Have only been with Dr B Phala with her 6 months and am very happy with her he
Apr 1, 2026
What would you tell family and friends about your experience with this provider?
I feel non judged when seeing my family doctor
Apr 1, 2026
What would you tell family and friends about your experience with this provider?
I would highly recommend Dr. Brittany Phala. She was thorough, did not rush me, and has great interpersonal skills. I felt like she genuinely cared about my health and my concerns.
Mar 29, 2026
What would you tell family and friends about your experience with this provider?
It was my first time meeting Kelli and I was impressed with her care, concern and knowledge of my issues. Very personable PA.
Mar 28, 2026
What would you tell family and friends about your experience with this provider?
Dr. Phala is great. She takes the time to listen to your concerns and talks about your options.
Mar 27, 2026
What would you tell family and friends about your experience with this provider?
Attentive and thorough
Mar 26, 2026
What would you tell family and friends about your experience with this provider?
I recommend
Mar 25, 2026
What would you tell family and friends about your experience with this provider?
I always recommend him when asked.