MyMichigan Family Medicine: Bay City (Euclid Road)
4040 N. Euclid Road
Bay City, MI 48706 Directions
4.8 out of 5
1,123 verified ratings
1,123 Ratings, 733 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise compassionate, attentive care at MyMichigan Family Medicine: Bay City—highlighting providers who listen, explain clearly, and make patients feel heard and comfortable. Staff are described as friendly, professional, and welcoming. Multiple comments note timely MyChart responses and thorough, personalized management (e.g., hypertension). A repeated concern is long delays to establish care or being placed on waiting lists. Overall sentiment is strongly positive about clinical skill and bedside manner.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jul 30, 2026
Kelli Christie, P.A.-C.
What would you tell family and friends about your experience with this provider?
[NAME] n I are hoping she stays at the practice. We both likes and repects her as our doctor. Would tell our friends if they needed a Doctor she would be worth trying to get in to see her. Dr. Kelli Kristi will become very special to us in ways Dr. PATIENCE RELATIONSHIPS SHOULD BE.
Jul 29, 2026
Great doctor. He takes the time to listen and helps me understand everything. Love him.
Jul 29, 2026
What would you tell family and friends about your experience with this provider?
Calm and courteous
Jul 29, 2026
What would you tell family and friends about your experience with this provider?
He's a good doctor.
Jul 29, 2026
What would you tell family and friends about your experience with this provider?
Very happy with the office following up on all tests and appointments
Jul 28, 2026
What would you tell family and friends about your experience with this provider?
I’m always very happy and pleased every time we go in there my husband and I They are friendly & very helpful. Take good care. Excellent care of us all the time.!!!!!!! Thank you so much for all the staff!!!! And always there to help us no matter how big or small!! [NAME]
Jul 27, 2026
What would you tell family and friends about your experience with this provider?
Always makes you feel comfortable about any questions you want answered,.Listens to what you ave to say😊.I love her or my doctor!
Jul 24, 2026
What would you tell family and friends about your experience with this provider?
I really like Kelly. And never have an issue seeing her as I know the dr himself is very busy.
Jul 23, 2026
What would you tell family and friends about your experience with this provider?
They are always willing to help me with what I needed.
Jul 23, 2026
What would you tell family and friends about your experience with this provider?
Feel very comfortable with this provider
Jul 23, 2026
What would you tell family and friends about your experience with this provider?
Very good office
Jul 22, 2026
What would you tell family and friends about your experience with this provider?
That there reliable and they have great doctors
Jul 22, 2026
What would you tell family and friends about your experience with this provider?
Good
Jul 20, 2026
What would you tell family and friends about your experience with this provider?
I’ve been going to your office for many years. Began with ascension St Mary. I was a little apprehensive in the beginning with the change to MyMichigan but the transference went very well. Always first rate care and am satisfied enough to mention that to family and friends👌🏼
Jul 20, 2026
What would you tell family and friends about your experience with this provider?
I am very pleased with the staff and service
Jul 19, 2026
What would you tell family and friends about your experience with this provider?
She is really an active listener. She tried to get right to the problem. She doesn’t refer you out for stupid stuff. She wants to hear all of your input. She’s just really attentive, really friendly really personable. She’s real put her pants on just like me.
Jul 19, 2026
What would you tell family and friends about your experience with this provider?
Dr. Sefaco Phala is a good listener
Jul 19, 2026
What would you tell family and friends about your experience with this provider?
The service has always been professional and timely. The provider is knowledgeable about my healthcare problems and treats me in a respectful and caring manner. Would highly recommend.
Jul 19, 2026
Dr Phala has been very supportive and helpful in resolving my healthcare issues. She is very knowledgeable and professional. She genuinely cares about her patients. Would highly recommend her.
Jul 18, 2026
What would you tell family and friends about your experience with this provider?
Dr. Phalla always does a great job of listening to concerns and coming up with solutions that will work for me. He also remembers things about me and asks me questions about my life. It’s rare to have a doctor who makes such efforts to show he cares about his patients.
Jul 17, 2026
What would you tell family and friends about your experience with this provider?
That he is a good doctor.
Jul 17, 2026
What would you tell family and friends about your experience with this provider?
Dr Phala is an excellent Dr that always listens and pays attention to everything I discuss with her. She doesn't make you feel uncomfortable to talk about any health and personal issues. I am sooooo fortunate to have a Dr like her in my life taking care of me. I always look forward to my visits with her. She us the best!
Jul 17, 2026
What would you tell family and friends about your experience with this provider?
Please give a call to get in. They REPECT a listen to their patients.
Jul 17, 2026
What would you tell family and friends about your experience with this provider?
Highly recommended
Jul 15, 2026
What would you tell family and friends about your experience with this provider?
Always feel listened to 🙂
Jul 14, 2026
What would you tell family and friends about your experience with this provider?
Very friendly and professional
Jul 14, 2026
What would you tell family and friends about your experience with this provider?
This office and staff are fantastic... I would recommend them to all my family and friends...
Jul 13, 2026
What would you tell family and friends about your experience with this provider?
She is always attentive and doesn’t ever make me feel like a burden. I will say, I always say, Dr. Brittney Phala is the best dr I’ve ever had and I know I’m not the only one that thinks that
Jul 11, 2026
What would you tell family and friends about your experience with this provider?
Kelley is great , great smile and personality, has been really great in helping me get answers to any questions 😊
Jul 11, 2026
What would you tell family and friends about your experience with this provider?
Very kind and compassionate!
Jul 11, 2026
What would you tell family and friends about your experience with this provider?
That she is very thorough and attentive.
Jul 11, 2026
What would you tell family and friends about your experience with this provider?
My Doctor is the best..
Jul 11, 2026
What would you tell family and friends about your experience with this provider?
We refer everybody to Dr Phala
Jul 10, 2026
What would you tell family and friends about your experience with this provider?
Dr Sefako is a wonderful Dr. His office staff seems overwhelmed. They tend to put things off on other staff and don't help you with your situation. It's very frustrating.
Jul 10, 2026
What would you tell family and friends about your experience with this provider?
Great provider.
Jul 10, 2026
What would you tell family and friends about your experience with this provider?
She is knowledgeable and listens to your needs to give suggestions and work with you for resolution or treatment. I have already referred her to my friends.
Jul 9, 2026
What would you tell family and friends about your experience with this provider?
Very nice staff and always prompt. Always listens to concerns.
Jul 9, 2026
What would you tell family and friends about your experience with this provider?
He is the best PCP around the Tri county area.
Jul 9, 2026
What would you tell family and friends about your experience with this provider?
He spends the time necessary to listen to your concerns and then gives his opinion and thoughts on how to proceed.
Jul 9, 2026
What would you tell family and friends about your experience with this provider?
I highly recommend Dr. Brittany Phala. She is the best Doctor that I have ever had. Dr. Phala is the best!!
Jul 8, 2026
Great! Husband and wife team have been seen by both of them and both were very kind
Jul 8, 2026
What would you tell family and friends about your experience with this provider?
Good doctor, good staff and I have already recommended to my family and friends 🙂
Jul 8, 2026
What would you tell family and friends about your experience with this provider?
Dr. Phala is very personable and knowledgeable. He appears to care about his patients and I never feel rushed. He is always “present” during my appointments. I would highly recommend Dr. Phala.
Jul 8, 2026
What would you tell family and friends about your experience with this provider?
Very pleased
Jul 7, 2026
What would you tell family and friends about your experience with this provider?
I feel very comfortable in the office with Kelly and the other staff members.
Jul 5, 2026
What would you tell family and friends about your experience with this provider?
See if they can get in as a patient with Dr. Pafla
Jul 4, 2026
What would you tell family and friends about your experience with this provider?
Great doctor to go to. Listens and goes through things so you understand them. I am very glad I found her
Jul 4, 2026
What would you tell family and friends about your experience with this provider?
I have family and friends to go to this same office and we all agree they provide very good service.
Jul 3, 2026
What would you tell family and friends about your experience with this provider?
Good
Jul 2, 2026
I have always been treated very well by Dr phala and her entire staff. They are all extremely caring and friendly. Dr. Phala is very thorough and goes over every thing she is doing and explains why and what type of tests she is setting you up for. Love her and the entire staff