MyMichigan Family Medicine: Bay City (Euclid Road)

4040 N. Euclid Road

Bay City, MI 48706 Directions

(989) 671-9153

4.7 out of 5

980 verified ratings

980 Ratings, 663 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 24, 2025
What would you tell family and friends about your experience with this provider?
Best family doctor in the tri cities

Sep 24, 2025
What would you tell family and friends about your experience with this provider?
Dr. Takes time listens to concerns and answers all questions. HE IS THE BEST

Sep 23, 2025
What would you tell family and friends about your experience with this provider?
I would highly recommend this office.

Sep 21, 2025
What would you tell family and friends about your experience with this provider?
I greatly enjoy my discussions with Dr Phalla and appreciate the respect he has for my ideas. When his view differs from mine he he is most willing to take the time to explain why I could be incorrect. And I always learn something from him about interpreting test results that adds to my knowledge.

Sep 21, 2025
Very respectful, careful listener, familiar with health history and has a kind demeanor that encourages discussion. Three specific things that I greatly appreciate. 1. I feel comfortable in giving my ideas about an issue. 2. I don’t feel rushed. 3. I appreciate that he inquires about the status of other health related issues where he is not directly involved, offers to help if he can, this demonstrates his commitment to the entirety of my well being.

Sep 20, 2025
What would you tell family and friends about your experience with this provider?
She is a wonderful doctor who listens, shows compassion, and is pleasant. She is willing to admit she’s not certain, research, look up, and consult others. She explains topics in an understandable way. I felt very comfortable with her.

Sep 20, 2025
What would you tell family and friends about your experience with this provider?
Dr. Phala is very thorough. She takes time to review any health concerns, ensures she reviews all medical history and follows up on previous health issues to ensure stability. I have never felt rushed or that she wasn't taking concerns seriously. I am grateful to find a physician that I am comfortable with and have no difficulty sharing my concerns with.

Sep 19, 2025
I always have good experiences with Dr.Phala. She listens to concerns and addresses them. There is a honest caring and very knowledgeable doctor. It would take alot to ever see her in a bad way as a physician. She is one who is exceptional

Sep 19, 2025
What would you tell family and friends about your experience with this provider?
Kelli was very easy to talk to and took her time listening to me. Loved her.

Sep 19, 2025
What would you tell family and friends about your experience with this provider?
Kellie Christie is an excellent provider. I was impressed by her knowledge of my medical issues and her compassionate personality.

Sep 19, 2025
What would you tell family and friends about your experience with this provider?
Dr Sefako is an excellent Dr and I would recommend him to anyone to care for their medical needs!!!

Sep 19, 2025
What would you tell family and friends about your experience with this provider?
Dr. Brittney Phala, is so kind and caring. She always has my health and best interest at the front of what we discuss. She is so through and see you as a person, not a number. I travel an hour each way to see Dr. Phala, because I know I will not find better care anywhere else!

Sep 19, 2025
What would you tell family and friends about your experience with this provider?
I love this provider as a physician! She is very good with people and very knowledgeable. I would recommend her to others.

Sep 19, 2025
What would you tell family and friends about your experience with this provider?
She is so kind as well as professional. She is concerned about your well being. She is great

Sep 19, 2025
What would you tell family and friends about your experience with this provider?
I have a pretty complicated health history and have complete trust in Dr Brittany Phala. She has always listened to concerns and questions with an open mind followed by sound medical advice. I have confidence in her medical direction and appreciate her continued dedication to healthy outcomes. Glad she is too young to retire anytime soon😁

Sep 18, 2025
What would you tell family and friends about your experience with this provider?
Dr Phala is the easiest to talk to. Very knowledgeable. She makes every appointment comfortable and NEVER rushes. Excellent bedside manner. So kind.

Sep 17, 2025
What would you tell family and friends about your experience with this provider?
The Dr is great and very attentive. Trying to get appointment is very hard. Normally the lady at the front desk will only set you up on a video visit.in which I really don't like. I to go without refills because of this.

Sep 17, 2025
What would you tell family and friends about your experience with this provider?
getting a referral or call back from her staff needs to be greatly improved

Sep 15, 2025
What would you tell family and friends about your experience with this provider?
Walked in was greeted by everyone, all the staff were talkative so I took the stress down. Was the first time there by myself the staff helped me understand the questions and didn’t leave me hanging. Good experience all along.

Sep 15, 2025
What would you tell family and friends about your experience with this provider?
Very good family doctor.

Sep 15, 2025
What would you tell family and friends about your experience with this provider?
Good

Sep 15, 2025
What would you tell family and friends about your experience with this provider?
That she looks at you when talking..she very good with me.

Sep 15, 2025
What would you tell family and friends about your experience with this provider?
I believe I'm getting the best care possible from Dr. Phala. So glad I found her when I was dissatisfied with my previous provider.

Sep 14, 2025
What would you tell family and friends about your experience with this provider?
Capable

Sep 14, 2025
What would you tell family and friends about your experience with this provider?
Tell them I like my medical care at Office.

Sep 12, 2025
Brittany is awesome , she listens, is personable . She explains things based on a persons knowledge of the subject. Takes her time with me

Sep 12, 2025
What would you tell family and friends about your experience with this provider?
Not recommended

Sep 12, 2025
What would you tell family and friends about your experience with this provider?
Dr Brittany Phala is a great doctor. Her staff is kind and shows respect to you always. I am so happy to be with such a wonderful primary doctor.

Sep 12, 2025
What would you tell family and friends about your experience with this provider?
Dr Phala is Amazing!

Sep 12, 2025
What would you tell family and friends about your experience with this provider?
She’s excellent, she takes the time to answer all my questions, she’s friendly and really smart

Sep 11, 2025
What would you tell family and friends about your experience with this provider?
She's a great doctor and professional person

Sep 11, 2025
What would you tell family and friends about your experience with this provider?
Mrs Phala listens

Sep 10, 2025
What would you tell family and friends about your experience with this provider?
Dr Phala is a great Dr and always listens to what we have to say. She gives answers to any questions we have and always gets us tested for things we may need and never think about.

Sep 8, 2025
Dr Brittney is Awesome and a great primary care physician for me! She has been with me since [year]. Very thorough.

Sep 8, 2025
What would you tell family and friends about your experience with this provider?
You get timely care with expertise and humanity!

Sep 8, 2025
What would you tell family and friends about your experience with this provider?
Dr Brittney is caring and understanding and covers everything we need to do for my health

Sep 6, 2025
What would you tell family and friends about your experience with this provider?
Great

Sep 6, 2025
What would you tell family and friends about your experience with this provider?
My entire family goes here because they take care of us !!!!

Sep 6, 2025
What would you tell family and friends about your experience with this provider?
Excellent

Sep 5, 2025
What would you tell family and friends about your experience with this provider?
She’s wonderful! She always listens to me and always follows up with me. I appreciate her!

Sep 5, 2025
What would you tell family and friends about your experience with this provider?
A solid experience

Sep 5, 2025
What would you tell family and friends about your experience with this provider?
We are ALWAYS treated like we are family

Sep 5, 2025
What would you tell family and friends about your experience with this provider?
Great

Sep 5, 2025
What would you tell family and friends about your experience with this provider?
Excellent

Sep 3, 2025
What would you tell family and friends about your experience with this provider?
Dr Brittany is amazing!!!!

Sep 3, 2025
What would you tell family and friends about your experience with this provider?
Brittany is always very attentive & im so very happy that she also works with my power of attorney for my health. The both Of them are helping on my behalf. That’s great for me.

Sep 3, 2025
What would you tell family and friends about your experience with this provider?
Very comfortable with talking to Dr.Phala about any medical needs that I would have she listens and gets gives her opinion of what she thinks, and gives me the opportunity to give my opinion of what I think.she’s very respectful to myself and to my husband at any time that we have gone and seen her. I am hoping we will have her years to come.

Sep 1, 2025
I fill it out last week, she listens, very thought.

Sep 1, 2025
What would you tell family and friends about your experience with this provider?
This provider was new to me as my regular doctor is on maternity leave. I was astounded with how thoroughly she had reviewed my medical history. She has an excellent back up for Dr. Phillip. I would see her anytime.

Sep 1, 2025
What would you tell family and friends about your experience with this provider?
The dr and staff go way above and beyond to help their patient