MyMichigan Family Medicine: Bay City (Euclid Road)
4040 N. Euclid Road
Bay City, MI 48706 Directions
4.7 out of 5
1,053 verified ratings
1,053 Ratings, 716 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 20, 2025
Brittany Phala, M.D.
What would you tell family and friends about your experience with this provider?
Dr. Phala, is wonderful I have never felt rush with her she always asked me if I need anything else I just love her
Oct 20, 2025
What would you tell family and friends about your experience with this provider?
Dr. Phala is a caring, easy to talk to, thorough and understanding.
Oct 20, 2025
What would you tell family and friends about your experience with this provider?
That she is a good doctor!
Oct 20, 2025
What would you tell family and friends about your experience with this provider?
Excellent care and concern about your life
Oct 15, 2025
What would you tell family and friends about your experience with this provider?
Dr takes the time to listen and understand my health care and makes steps for find answers or future testing. Caring and compassionate without rushing.
Oct 15, 2025
What would you tell family and friends about your experience with this provider?
She is a good doctor
Oct 15, 2025
What would you tell family and friends about your experience with this provider?
Provider has been great!
Oct 14, 2025
What would you tell family and friends about your experience with this provider?
Kelli was very caring and knowledgeable. She was helpful and professional. It’s reassuring to know that when my busy PCP doesn’t have availability to address my needs, I can get seen by Kelli. The student working with her was also very knowledgeable and kind.
Oct 13, 2025
What would you tell family and friends about your experience with this provider?
I have recommended Brittany to several people
Oct 11, 2025
What would you tell family and friends about your experience with this provider?
It has been excellent !
Oct 11, 2025
What would you tell family and friends about your experience with this provider?
Very professional & helpful. I always feel very comfortable during my appointments. Friendly staff and nice environment.
Oct 11, 2025
What would you tell family and friends about your experience with this provider?
Highly recommended.
Oct 11, 2025
What would you tell family and friends about your experience with this provider?
I have told them, wonderful.
Oct 11, 2025
What would you tell family and friends about your experience with this provider?
Good friendly people
Oct 11, 2025
What would you tell family and friends about your experience with this provider?
I respect Dr Phala’s recommendations regarding my health and her office staff are friendly and professional.
Oct 10, 2025
What would you tell family and friends about your experience with this provider?
It was very good. No issues
Oct 10, 2025
What would you tell family and friends about your experience with this provider?
Dr B is very knowledgeable of all my concerns and is willing to explore all avenues to help with my concerns. She is courageous and very easy to talk to. I’m very happy with all of the office staff who are friendly and helpful.
Oct 10, 2025
What would you tell family and friends about your experience with this provider?
I highly recommend Dr Phala to anyone looking for a new Dr. She is the best!! Always very caring!
Oct 10, 2025
What would you tell family and friends about your experience with this provider?
Totally love this office ( DR.Phala) .. care.. professional. Personable..
Oct 9, 2025
What would you tell family and friends about your experience with this provider?
They are friendly and caring. I always leave there feeling like I am getting the care needed for any issues that we discussed.
Oct 9, 2025
What would you tell family and friends about your experience with this provider?
Dr Phala is very courteous and willing to listen to my perspectives to individualize my health care needs. Would recommend him to my family and friends.
Oct 9, 2025
What would you tell family and friends about your experience with this provider?
Office staff and caregivers are all friendly and helpful. I feel Dr. Phala really listens to my concerns and includes me in decisions dealing with my health. She also is great at following up on test and procedure results and responds to questions/concerns in adequate time.
Oct 9, 2025
What would you tell family and friends about your experience with this provider?
So far this has been the best decision I made in joining this Dr for my care.
Oct 8, 2025
What would you tell family and friends about your experience with this provider?
Very thorough and conscientious of patient’s needs. No pretentious. Takes the time to discuss everything, and listens to your concerns.
Oct 8, 2025
What would you tell family and friends about your experience with this provider?
Dr. Brittney Phala is a very good doctor. She listens and tries to help. Her office staff is nice to work with. Her scheduled appointments run on time. If you are sick though you can’t get in. They need another nice female doctor. Brittney’s waitlist for new patients is really long!
Oct 6, 2025
What would you tell family and friends about your experience with this provider?
Very good
Oct 6, 2025
What would you tell family and friends about your experience with this provider?
Excellent Dr...listens to your concern's and always follow s up about your concern's
Oct 6, 2025
What would you tell family and friends about your experience with this provider?
Dr. Brittany Phala is a fabulous doctor. She listens and reacts appro
Oct 6, 2025
What would you tell family and friends about your experience with this provider?
Great listening skills, knowledgeable
Oct 6, 2025
What would you tell family and friends about your experience with this provider?
Doctor B Phala always listen to my issues and follows through with appropriate tests
Oct 5, 2025
What would you tell family and friends about your experience with this provider?
Kellie did great for me..I am happy to find this place.
Oct 5, 2025
What would you tell family and friends about your experience with this provider?
Excellent!
Oct 5, 2025
What would you tell family and friends about your experience with this provider?
She's an amazing provider. She listens to your concerns and makes you feel heard! My previous provider always told me I was overweight and needed to diet and exercise, it would magically fix all my problems. Dr. Phala went above and beyond what my previous provider did just by listening. She also assisted me by giving me outside resources to help with my health goals! I would highly recommend her!
Oct 4, 2025
What would you tell family and friends about your experience with this provider?
Top notch, runs smoothly, very courteous, caring and polite.
Oct 4, 2025
What would you tell family and friends about your experience with this provider?
Friendly, prompt
Oct 3, 2025
What would you tell family and friends about your experience with this provider?
Kelly is wonderful-she is knowledgeable and caring. She is a lovely person and a great caregiver. Kim, her medical assistant was wonderful as well. So knowledgeable, thorough and no’s nice
Oct 3, 2025
What would you tell family and friends about your experience with this provider?
Thet only wish that their dr was as good as mine
Oct 2, 2025
What would you tell family and friends about your experience with this provider?
I would recommend this office and Dr. Phala to everyone.
Oct 1, 2025
What would you tell family and friends about your experience with this provider?
Great !
Sep 30, 2025
What would you tell family and friends about your experience with this provider?
Great Doctor always there for me
Sep 29, 2025
What would you tell family and friends about your experience with this provider?
I was given an appointment quickly after I contacted the office. Kelli was very thorough in helping to solve my health issue. She ordered labs that were done immediately. Kelli was professional and easy to talk with.
Sep 29, 2025
What would you tell family and friends about your experience with this provider?
great care, friendly and helpful staff
Sep 29, 2025
What would you tell family and friends about your experience with this provider?
Keep up the good work. So glad you're my doctor!
Sep 29, 2025
What would you tell family and friends about your experience with this provider?
I would tell them she is a caring and professional provider.
Sep 29, 2025
What would you tell family and friends about your experience with this provider?
Dr Brittany Phala is the best. She listens to you and follows up on whatever is necessary. She makes sure you get the care you need. She makes you feel very comfortable. If you are looking for a good professional caring doctor, she is one of the best.
Sep 28, 2025
What would you tell family and friends about your experience with this provider?
I’ve been going to that office for over 40 years when it was Ascension St. Mary’s. I was rather impressed with the My Michigan change. I’ve always been satisfied with everyone there. Keep up the good work. Thank you
Sep 27, 2025
What would you tell family and friends about your experience with this provider?
Great PCP!
Sep 27, 2025
What would you tell family and friends about your experience with this provider?
She is a great doctor and listens to what u have to say. I value her advice.
Sep 26, 2025
What would you tell family and friends about your experience with this provider?
Listening to you the whole time.
Sep 26, 2025
What would you tell family and friends about your experience with this provider?
Outstanding service,10 stars.....