MyMichigan Family Medicine: Bay City (Euclid Road)
4040 N. Euclid Road
Bay City, MI 48706 Directions
4.8 out of 5
1,219 verified ratings
1,219 Ratings, 767 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise compassionate, attentive care at MyMichigan Family Medicine: Bay City—highlighting providers who listen, explain clearly, and make patients feel heard and comfortable. Staff are described as friendly, professional, and welcoming. Multiple comments note timely MyChart responses and thorough, personalized management (e.g., hypertension). A repeated concern is long delays to establish care or being placed on waiting lists. Overall sentiment is strongly positive about clinical skill and bedside manner.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Sep 28, 2026
Brittny Schwab, F.N.P.-B.C., M.S.N.
What would you tell family and friends about your experience with this provider?
brittny and her staff are all awesome!!
Sep 28, 2026
What would you tell family and friends about your experience with this provider?
Very thorough and very knowledgeable.
Sep 28, 2026
What would you tell family and friends about your experience with this provider?
Dr Sefako is great,he really cares,he listens, ask questions, shows support. Dr Sefako has really helped me thru my anxiety and depression. When I started a new med had lots of questions would send messages looking for help and answers he always replied the same day which means so much.I highly recommend Dr Sefako!!!
Sep 28, 2026
What would you tell family and friends about your experience with this provider?
Very pleased.
Sep 28, 2026
What would you tell family and friends about your experience with this provider?
Very good
Sep 27, 2026
What would you tell family and friends about your experience with this provider?
Dr.Kellie is fabulous, super friendly and very nice. She asks questions and truly interested on what you have to say.
Sep 26, 2026
What would you tell family and friends about your experience with this provider?
Everyone is excellent and I’m very pleased!
Sep 26, 2026
What would you tell family and friends about your experience with this provider?
Would definitely recommend
Sep 25, 2026
What would you tell family and friends about your experience with this provider?
Everything Positive ! Very Supportive - No regrets choosing Dr Brittany !
Sep 24, 2026
What would you tell family and friends about your experience with this provider?
I had a very good experience and would strongly recommend Michigan health care to others!
Sep 23, 2026
What would you tell family and friends about your experience with this provider?
I am Britney Schwab‘s patient and I have extreme anxiety, but with her care, her kindness and that of the staff that follow up with everything that I asked need I am really really relaxed with them. I feel I can trust them. I feel reassured. I feel they take the patients in the Care to help me and that that is so important to me and I feel that entire office that entire group of doctors nurses would have you care deeply for their patience and I so thank them all of them.
Sep 23, 2026
What would you tell family and friends about your experience with this provider?
I always recommend this to my friends and family! This is one of the best doctor offices that I have ever gone to!
Sep 23, 2026
What would you tell family and friends about your experience with this provider?
I would recommend!
Sep 22, 2026
What would you tell family and friends about your experience with this provider?
Very caring doctor..always listens to your concerns..always does the very best she can for you..
Sep 21, 2026
What would you tell family and friends about your experience with this provider?
Kelli and Kim are an outstanding medical team!
Sep 21, 2026
What would you tell family and friends about your experience with this provider?
If you need a Dr and want to be respected and treated like a real person and not just a number I highly recommend going to kelli christi and her amazing staff of wonderful awesome friendly people
Sep 21, 2026
What would you tell family and friends about your experience with this provider?
I like every one that works there! I let everyone know how much he cares. He doesn’t rush you out . Always asks if we covered everything and if there’s anything else . I would refer anybody that needed either one.
Sep 19, 2026
Dr. Phala is very good at handling my medical needs due to my prior history. I would recommend him and his staff to anyone who needs a good and caring doctor.
Sep 19, 2026
What would you tell family and friends about your experience with this provider?
Was notified that i could not get my new cpap without a sleep study in app. No one called to set it up. I called, left a message for the nurse to call me back, no response. After a month, I called and left another message to set up the sleep study, no response (no one returned my call again) Called 2-3 weeks ago during a Friday morning to the receptionist ~10 am, no one picked up. Called another day to the receptionist and explained everything and since then I have had the previous normal responses. I've been VERY frustrated with the lack of responses.
Sep 19, 2026
What would you tell family and friends about your experience with this provider?
Dr. Phala is wonderful and is always concerned about my health, my medical history is very difficult and at times confusing due to pain and prior surgery problems. He always takes his time to make sure that my medical needs are met.
Sep 19, 2026
What would you tell family and friends about your experience with this provider?
You should try the office I go to. I think you might like them.
Sep 18, 2026
Excellent!
Sep 18, 2026
What would you tell family and friends about your experience with this provider?
Staff is always awesome to work with & Dr Safeko Phala has been a great support when ever I treat with him in person and virtual!!
Sep 18, 2026
What would you tell family and friends about your experience with this provider?
He is the best very caring dr. Would recommend him to anybody
Sep 18, 2026
What would you tell family and friends about your experience with this provider?
Goid
Sep 18, 2026
What would you tell family and friends about your experience with this provider?
Dr. Phala is a great doctor! Listens and also knows me as a patient. No need to really explain anything. She just knows. She’s the best!
Sep 18, 2026
What would you tell family and friends about your experience with this provider?
I would tell them that she is a caring and wise doctor and that I would highly recommend her as a primary care doctor.
Sep 17, 2026
What would you tell family and friends about your experience with this provider?
I've been with MyMichigan about 5 years now and have never had any bad experiences. I can only say good and positive things about every staff member that I've dealt with.. from staff at the desks, the phlebotomists, all the way up to the doctors, and everyone in between. Great jobs everyone!
Sep 17, 2026
What would you tell family and friends about your experience with this provider?
This was my first visit with this provider. The staff were friendly and professional. Dr. Brittany Phala made me feel comfortable and made sure all my concerns were met without feeling rushed.
Sep 16, 2026
What would you tell family and friends about your experience with this provider?
Very friendly and compassionate. He had no problem respecting my needs
Sep 16, 2026
What would you tell family and friends about your experience with this provider?
I saw her for a new patient exam and was very impressed with her thoroughness. she took the time to listen to my concerns and ask in depth questions regarding my medical background.
Sep 15, 2026
What would you tell family and friends about your experience with this provider?
That it was great
Sep 15, 2026
What would you tell family and friends about your experience with this provider?
As I have come to expect Dr Brittany Phala, she provides excellent care with an understanding of your personal wellbeing and wishes at the forefront. She listens very intently to what you have to say and provides sound medical advice within your needs and comfort level. I have the utmost confidence in her abilities to manage my healthcare with exceptional integrity.
Sep 14, 2026
What would you tell family and friends about your experience with this provider?
Very through, listens, recommendations and follows ups as well.
Sep 14, 2026
What would you tell family and friends about your experience with this provider?
Truly the best Dr who listens to her patients and shows empathy and compassion! I have never had that at a PCP before!
Sep 14, 2026
What would you tell family and friends about your experience with this provider?
I am very satisfied and enjoy having Brittany Phala as my doctor
Sep 14, 2026
What would you tell family and friends about your experience with this provider?
Dr Phala is knowledgeable, listens to your concerns, always on time. NEVER in a hurry.
Sep 13, 2026
What would you tell family and friends about your experience with this provider?
Best doctor in the world
Sep 11, 2026
What would you tell family and friends about your experience with this provider?
That it was a 100% positive experience.
Sep 11, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Sep 11, 2026
What would you tell family and friends about your experience with this provider?
Wonderful I've sent many women to her
Sep 11, 2026
What would you tell family and friends about your experience with this provider?
I like how the doctor listens to me and my concerns when we go over all the issues. I don’t usually feel rushed, especially on the video calls and I like that.
Sep 10, 2026
What would you tell family and friends about your experience with this provider?
I received good care from the office. I definitely recommend the office.
Sep 9, 2026
What would you tell family and friends about your experience with this provider?
Everyone in the office is great. Dr. Phala cares about the well-being of his patients and never dismisses issues.
Sep 9, 2026
What would you tell family and friends about your experience with this provider?
Super
Sep 8, 2026
What would you tell family and friends about your experience with this provider?
Very good,
Sep 7, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Sep 7, 2026
What would you tell family and friends about your experience with this provider?
Very professional and knowledgeable. I didn’t feel like I was just quick money. She took the time to listen and explain to me.
Sep 7, 2026
What would you tell family and friends about your experience with this provider?
Everyone has always been very nice
Sep 7, 2026
What would you tell family and friends about your experience with this provider?
She is the best Doctor I have ever had. She listens to me, she cares, and she asks me questions about my issues to help her better serve my needs. We discuss my medical issues she doesn't ever make me feel rushed or not listened to. I moved almost an hour away, and I will not change Doctor's she really is the best I have ever found.