MyMichigan Family Medicine: Bay City (Euclid Road)
4040 N. Euclid Road
Bay City, MI 48706 Directions
4.7 out of 5
799 verified ratings
799 Ratings, 553 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 3, 2025
Kelli Christie, P.A.-C.
What would you tell family and friends about your experience with this provider?
They provide a great service. However they often fail to tell you that they need to take blood tests before the appointment and that you need to fast 8 hours before the said appointment.
Jul 31, 2025
What would you tell family and friends about your experience with this provider?
Kelly was very professional and friendly. U have great confidence in her.
Jul 30, 2025
What would you tell family and friends about your experience with this provider?
Dr. S. Phala is a excellent doctor. I have, and will continue to highly recommended him.
Jul 30, 2025
What would you tell family and friends about your experience with this provider?
Excellent Dr., very thoughtful. Never a bad experience. So happy to have such a caring Dr.
Jul 30, 2025
What would you tell family and friends about your experience with this provider?
She's a good doctor. She listens and discusses options for treatment.
Jul 29, 2025
What would you tell family and friends about your experience with this provider?
Ms Kristie was professional, friendly and helpful with my recent painful knee problem - assessing it and ordering same day xrays to define problem. I am currently waiting on next steps after the results.
Jul 28, 2025
What would you tell family and friends about your experience with this provider?
She is young- so no retirement in the near future- She is extremely knowledgeable, kind and caring. An excellent Dr. My only complaint is the time frame of making a visit and having a visit is longer .
Jul 27, 2025
What would you tell family and friends about your experience with this provider?
Very good care and listened to everything i had concerns with and i didn’t feel rushed.
Jul 27, 2025
What would you tell family and friends about your experience with this provider?
Going through different computer systems, downtimes, & merging with another hospital network has given us a few challenges keeping up quickly with/medical history. But overall very pleased with the care from Dr Phala & her staff. I’m glad to be able to see an actual doctor AND the same Dr year after year. Means a lot!!!
Jul 26, 2025
What would you tell family and friends about your experience with this provider?
She actually listens. This is a big thing to me
Jul 25, 2025
What would you tell family and friends about your experience with this provider?
Kelli is amazing.. I trust her and I am blessed to have such a kind and caring PA.. She returns calls as she says she will… She is extremely smart and we just love her…
Jul 25, 2025
What would you tell family and friends about your experience with this provider?
Dr Phala shows concern and listens and helpful in maintaining my health
Jul 25, 2025
What would you tell family and friends about your experience with this provider?
Dr. Sefako is the best pcp i have had, ever. He is understanding, displays an immense amount of compassion for his patients, and is always actively listening to you so he can figure out the best plan to move forward with my health concerns. I won't go to another doctor of I can help it.
Jul 25, 2025
What would you tell family and friends about your experience with this provider?
That it is very good
Jul 25, 2025
What would you tell family and friends about your experience with this provider?
Dr Brittany Phala is a very good doctor
Jul 25, 2025
What would you tell family and friends about your experience with this provider?
Very professional, always listening to my needs and coming to solutions together to improve my overall health.
Jul 25, 2025
What would you tell family and friends about your experience with this provider?
Dr. Brittany Phala is an excellent physician! She always listens, has a caring heart & treats me with respect & also helps with my health goals.
Jul 24, 2025
What would you tell family and friends about your experience with this provider?
Awesome Doctor
Jul 24, 2025
What would you tell family and friends about your experience with this provider?
Compassionate and helpful
Jul 24, 2025
What would you tell family and friends about your experience with this provider?
Excellent care. Very understanding
Jul 23, 2025
What would you tell family and friends about your experience with this provider?
Dr Phalla is an amazing PCP. He listens, cares and explains but most of all suggests care and talking to a patient like a person is rare. He's an asset to your practice!! He's wonderful with his patients!
Jul 23, 2025
What would you tell family and friends about your experience with this provider?
Dr Phala would be a great choice for a Primary Care Physician.
Jul 23, 2025
What would you tell family and friends about your experience with this provider?
Dr. Phala truly cares about my health and wellbeing. She listens to my concerns and always explains my plan of care that we both agree with. She doesn't make me feel like "just another patient" like so many MyMichigan PCP's do. I suffer with major depressive disorder and insomnia and she focuses on those ongoing issues every visit and addresses issues as needed. I feel very fortunate to have Dr. B as my doctor knowing I will receive the best care, treatment, and support.
Jul 23, 2025
What would you tell family and friends about your experience with this provider?
Great thourough doctor
Jul 23, 2025
What would you tell family and friends about your experience with this provider?
Dr Phala is fantastic . She really cares and is an excellent Physician. She is easy to communicate with in every aspect of life. She is a great person to have in your life.
Jul 23, 2025
What would you tell family and friends about your experience with this provider?
Appreciate the service I get from this medical team. I feel very confident with the information I get from my provider.
Jul 23, 2025
What would you tell family and friends about your experience with this provider?
She is quick to respond to my need for an appointment or concerns. She also listens to my concerns and addresses them. She never brushes me off and looks into everything if there is an issue. I feel heard and respected.
Jul 22, 2025
What would you tell family and friends about your experience with this provider?
Excellent.
Jul 21, 2025
She LISTENS and genuinely cares about her patients!!
Jul 21, 2025
What would you tell family and friends about your experience with this provider?
He is a great doc who will listen
Jul 21, 2025
What would you tell family and friends about your experience with this provider?
Dr. Brittany is a very good family doctor alongside her husband also. They listen to you and answer as much as they can and if they can't, then they research it and try to get an answer for you.
Jul 21, 2025
What would you tell family and friends about your experience with this provider?
I couldn’t ask for a better Doctor, she always takes time to listen and I think she truly cares about my wellbeing. I recommend her to everyone.
Jul 21, 2025
What would you tell family and friends about your experience with this provider?
Always there for you and what you need
Jul 20, 2025
What would you tell family and friends about your experience with this provider?
I have always been treated with respect and quickly with this office. I feel fortunate to have them as my primary care.
Jul 19, 2025
What would you tell family and friends about your experience with this provider?
He is a great doctor!
Jul 19, 2025
What would you tell family and friends about your experience with this provider?
Excellent
Jul 18, 2025
What would you tell family and friends about your experience with this provider?
Cares more than most physcians, including specialists who are inflexible in administering their corporate "standard of care", always have one foot out the door and are reluctant to understand and adopt new technologies and procedures.
Jul 18, 2025
What would you tell family and friends about your experience with this provider?
I love Doctor Brittany! 😊
Jul 18, 2025
What would you tell family and friends about your experience with this provider?
Hands down the best and most understanding doctor I have ever dealt with. She listens to you and provides exceptional care
Jul 18, 2025
What would you tell family and friends about your experience with this provider?
If they needed a doctor, Brittany Phala is great.She never does un nessary test or medication.I am so comfortable talking with her about anything.I highly recommend her and the staff are great to.
Jul 17, 2025
Very friendly and attentive to my questions! Dr Phala reviewed lab results and got back right away!
Jul 17, 2025
What would you tell family and friends about your experience with this provider?
Kelli Christie was excellent at listening to my symptoms [Removed portion of review that did not pertain to Kelli Christie, P.A.-C.] I would definitely see Kelli C again!
Jul 17, 2025
What would you tell family and friends about your experience with this provider?
Dr Phala was great and got back quickly!
Jul 17, 2025
What would you tell family and friends about your experience with this provider?
They are all great respectful and knowledgeable
Jul 16, 2025
What would you tell family and friends about your experience with this provider?
Great experience. Highly recommend
Jul 16, 2025
What would you tell family and friends about your experience with this provider?
I came to my appointment with dr. Sefako to discuss my blood test results and my concerns about my health. He did not have the results even though I had been told by his office that they DID receive them when I called a couple days prior. He yawned and stretched out on his stool multiple times making loud sounds and was wearing lawn mowing sneakers with no socks. He cut me off when I began to recite my symptoms and He told me to come back in a few months when my annual physical was due even though my blood tests were off. He said he would not charge for today’s visit. I left the office and said no more. I am looking for a new pcp.
Jul 15, 2025
The very best, with all my gratitude.
Jul 15, 2025
What would you tell family and friends about your experience with this provider?
I would tell them that he is a Dr. that will listen, think, then engage. This is something that is no longer a standard and the reason I have come to appreciate Dr. Sefako Phala as much or more than any Dr. I have had. Most Dr.’s have preconceived conclusions before they even meet you or worse. He does not “judge”, he truly works to try to improve quality of life and health, and do the best a PCP can. I
Jul 15, 2025
What would you tell family and friends about your experience with this provider?
Dr. B. Phala has accepted my view of modern medicine, that physician's can do better than provide"one size fits all" help. I explained that it had been my misfortune to be subjected to personnel who prescribed the same meds to all patients , whether the drugs or procedures worked for the individual or not. They would not extend themselves to think of alternatives, even when it was obvious the patient was allergic. This holistic attitude makes Dr. Phala a superior physician, worthy of praise and professional recognition.
Jul 14, 2025
She is very easy to talk to