MyMichigan Family Medicine: Bay City (Euclid Road)
4040 N. Euclid Road
Bay City, MI 48706 Directions
4.7 out of 5
370 verified ratings
370 Ratings, 260 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 9, 2025
Brittany Phala, M.D.
What would you tell family and friends about your experience with this provider?
Very knowledgeable and explains everything to you and doesn't rush...
Apr 9, 2025
What would you tell family and friends about your experience with this provider?
I finally found a MidMichigan doctor who listens and cares about my medical needs and concerns. Dr. Phala doesn't only listen, she takes my thoughts and suggestions into consideration. I feel as though she wants to work together and in doing so, gives me the best care I have received at Mid in a very long time. I feel as though Dr. Phala and I have built a strong doctor patient relationship. For me, that is very important when I'm trusting someone who's caring for my mental and overall health.
Apr 8, 2025
What would you tell family and friends about your experience with this provider?
Physician is great but getting in to see her is a problem.
Apr 7, 2025
Very personable, caring, knowledgeable..
Would recommend her ..
Apr 4, 2025
What would you tell family and friends about your experience with this provider?
Excellent
Apr 2, 2025
What would you tell family and friends about your experience with this provider?
I love Dr Phala. My biggest complaint is getting a question amateur or a return phone call from his staff. Many times I have called regarding a test result or a question and most times it never gets answered.
Apr 2, 2025
What would you tell family and friends about your experience with this provider?
I with the front staff was as good as the back staff. There have been times that referrals were not sent, follow ups not made. Right now my foot is broken I need an ultrasound for a possible ruptured tendon in my ankle. It's been two days after a promise if finding a place that could do it. I would love to know if it's ruptured.
Apr 2, 2025
What would you tell family and friends about your experience with this provider?
Awesome place they don’t take new patients though
Mar 31, 2025
What would you tell family and friends about your experience with this provider?
I would recommend Dr. Phala as a provider!
Mar 31, 2025
What would you tell family and friends about your experience with this provider?
She's great always answering your questions
Mar 31, 2025
What would you tell family and friends about your experience with this provider?
Dr. Phala always listens and is able to explore treatments and solutions. She takes everything into account when she is doing that. The office staff rarely returns phone calls and is consistently rude or sounds annoyed every time I call. It’s been difficult to schedule appointments in a timely manner.
Mar 30, 2025
What would you tell family and friends about your experience with this provider?
He is a very good listener. He cares about my medical issues & explains things so I can understand.
Mar 30, 2025
What would you tell family and friends about your experience with this provider?
Very good listening skills. Never makes you feel rushed.
Mar 29, 2025
What would you tell family and friends about your experience with this provider?
She is a great dr , very caring , she knows what she's doing, in every way
Mar 28, 2025
What would you tell family and friends about your experience with this provider?
Easy to talk to. Staff work hard.
Mar 28, 2025
What would you tell family and friends about your experience with this provider?
Provider is amazing. She truly listens to her patients great care I received
Mar 28, 2025
What would you tell family and friends about your experience with this provider?
Please do call their office.
Mar 26, 2025
What would you tell family and friends about your experience with this provider?
Good at referring.
Mar 26, 2025
What would you tell family and friends about your experience with this provider?
My experience has been wonderful,friendly,and very knowledgeable
Mar 26, 2025
What would you tell family and friends about your experience with this provider?
I’ve told family and friends about Dr Phala. That he is professional thorough and appropriate recommendations for my concerns.
Mar 26, 2025
What would you tell family and friends about your experience with this provider?
Helped me stay off of diabetic medicine
Mar 25, 2025
I’m confident that Dr.Sefaco Phala and his entire staff hold my healthcare needs at heart.
Mar 25, 2025
What would you tell family and friends about your experience with this provider?
Dr.Sefaco Phala and his entire staff are a “ well oiled operation “ ! I’m confident that my healthcare needs are in the very best of hands.
Mar 24, 2025
What would you tell family and friends about your experience with this provider?
Dr. Sefako Phala certainly takes the time needed to make sure that everything is understood and works hard toward improving things that are controllable.
Mar 24, 2025
What would you tell family and friends about your experience with this provider?
I highly recommend Dr. Phala. He is attentive, forthright, and helps me to be as healthy as I can be.
Mar 22, 2025
She is very friendly and caring.
Mar 22, 2025
What would you tell family and friends about your experience with this provider?
Listens
Mar 22, 2025
What would you tell family and friends about your experience with this provider?
Dr.Phala is very caring and professional doctor. She is listening carefully and trying to help. She's very friendly.
Mar 21, 2025
Friendly, thorough and takes the time to get through all your issues. Personal follow up on any testing that needed discussion.
Mar 21, 2025
What would you tell family and friends about your experience with this provider?
Amazing Dr! Always listens to you and always takes her time with you ! Feels like I’m chatting with a friend who truly cares about what I have to say!
Mar 21, 2025
What would you tell family and friends about your experience with this provider?
She’s friendly, thorough and takes the time in your visit.
Mar 20, 2025
What would you tell family and friends about your experience with this provider?
Dr. Sefako Phala is very kind, listens to your concerns and explains things well making sure you understand and are agreeable to the plan of care. I feel like he genuinely cares about the health concerns you have and is very thorough with testing or referrals to specialists. He is very down to earth and easy to talk to. My husband and I both see him and are both very happy with him being our PCP.
Mar 20, 2025
What would you tell family and friends about your experience with this provider?
I like the doctor and the staff but I think they’re understaffed. This week when I called the office I was put on hold and waited for 25 minutes and no one ever got back to me.
Mar 19, 2025
What would you tell family and friends about your experience with this provider?
Contact them, they don’t give up on helping the patients.
Mar 19, 2025
What would you tell family and friends about your experience with this provider?
Exceptional patient-centered care, Dr. Phala is always focused on my health and provides the best options for treatment and care. She is kind, professional and takes time to listen and support my personal healthcare needs. Highly recommend Dr Phala.
Mar 18, 2025
What would you tell family and friends about your experience with this provider?
Love Dr Brittany Phala.
Mar 17, 2025
What would you tell family and friends about your experience with this provider?
I appreciate the phone visit with my doctor since getting to the office on a Friday wasn’t possible.
Mar 17, 2025
What would you tell family and friends about your experience with this provider?
She’s caring. When ur in there she always makes u feel like ur the only patient there! Spends all the time u need to get answers and discuss health and personal issues
Mar 17, 2025
What would you tell family and friends about your experience with this provider?
She & her staff are friendly, helpful and timely.
Mar 15, 2025
What would you tell family and friends about your experience with this provider?
Very understanding, she is for the patient
Mar 15, 2025
What would you tell family and friends about your experience with this provider?
Overall a great experience. Just wish the front desk was more organized and then I wouldn't be on hold for long periods of time.
Mar 15, 2025
What would you tell family and friends about your experience with this provider?
Highly recommended
Mar 14, 2025
What would you tell family and friends about your experience with this provider?
She’s very friendly and she listened to you about what you’re there for and any other problems you have
Mar 14, 2025
What would you tell family and friends about your experience with this provider?
She spent time with me, she just listened to me. I appreciate that.
Mar 13, 2025
What would you tell family and friends about your experience with this provider?
Friendly
Mar 12, 2025
I owe Brittany Phala a great deal. She solved a health problem that dogged me for years.
Mar 12, 2025
What would you tell family and friends about your experience with this provider?
All around good dude and keeps it real.
Mar 12, 2025
What would you tell family and friends about your experience with this provider?
Very knowledgeable and compassionate
Mar 12, 2025
What would you tell family and friends about your experience with this provider?
Just love her. Already have 2 others going to her office.
Mar 12, 2025
What would you tell family and friends about your experience with this provider?
I have recommended Dr. Brittany Phala to everyone I know is looking for a physician. She's the tops!