MyMichigan Family Medicine: Bay City (Euclid Road)

4040 N. Euclid Road

Bay City, MI 48706 Directions

(989) 671-9153

4.8 out of 5

1,130 verified ratings

1,130 Ratings, 747 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 11, 2026
What would you tell family and friends about your experience with this provider?
Your healthcare needs are in good hands with Dr. Phala.

Feb 10, 2026
What would you tell family and friends about your experience with this provider?
Good listener; answers questions. Easy to understand.

Feb 2, 2026
What would you tell family and friends about your experience with this provider?
Dr. Phala is matter of fact and if think a test isn’t necessary, he explains why it should be done.

Feb 2, 2026
What would you tell family and friends about your experience with this provider?
Dr. B Phala is an excellent physician who truly cares about her patients. She gives me her undivided attention and at the end of every appointment makes sure there are no more health questions I may have. When I have labs or specific testing done, she is very prompt letting me know the results and has a plan of care lined up for me if needed. I’m relieved my mom left her last “doctor” and is now under Dr. B Phala’s care because I know my mom will receive the best care possible.

Feb 1, 2026
What would you tell family and friends about your experience with this provider?
Excellent listener with friendly manner. Is it no longer required to take blood pressure at these appointments? No one has discussed my CBC results.

Jan 31, 2026
What would you tell family and friends about your experience with this provider?
The best!

Jan 30, 2026
What would you tell family and friends about your experience with this provider?
Go see them

Jan 30, 2026
What would you tell family and friends about your experience with this provider?
Dr Phala is a very caring Dr with a heart of gold.She really cares and it shows.

Jan 29, 2026
What would you tell family and friends about your experience with this provider?
I feel like I'm a real person and not just a number! Kelli and her staff are phenomenal in all that they do!

Jan 29, 2026
What would you tell family and friends about your experience with this provider?
Dr B. Phala is one of the best doctors that I have had. She is respectful, courteous, highly knowledgeable, and professional. My appointments are never rushed and she will take as much time with you as it takes to go over your concerns.

Jan 28, 2026
What would you tell family and friends about your experience with this provider?
Awesome!!

Jan 28, 2026
What would you tell family and friends about your experience with this provider?
Excellent Doctor, and staff. I highly recommend

Jan 28, 2026
What would you tell family and friends about your experience with this provider?
I recommend her to my friends She is very through and shows she really cares about her patients.

Jan 27, 2026
What would you tell family and friends about your experience with this provider?
Very good and made me feel cinfident

Jan 26, 2026
What would you tell family and friends about your experience with this provider?
Kelli is very attentive to my personal health needs and listens to my particular fitness goals. Kelli is helping me find the root cause of my hypertension and not just treat it .

Jan 26, 2026
What would you tell family and friends about your experience with this provider?
Dr. Phala is amazing. She always takes the time needed to help with any questions I have. I have sent her questions on MyChart and she has always answered in a timely manner. I highly recommend Dr. Phala for her kindness, compassion, knowledge, and care.

Jan 25, 2026
What would you tell family and friends about your experience with this provider?
The staff at My Michigan Health is always friendly and professional

Jan 25, 2026
What would you tell family and friends about your experience with this provider?
That they are a great place for health care.

Jan 25, 2026
He is a very professional and respectful doctor.

Jan 23, 2026
What would you tell family and friends about your experience with this provider?
Dr Brittany is a very friendly, caring doctor. She listens closely when u have questions or concerns and explains everything well, so u can understand it. I would definately recommend her. She doesn’t try to rush out fast on you either. She is a great doctor for elderly patients and younger children. She is kind and you feel comfortable with her.

Jan 22, 2026
What would you tell family and friends about your experience with this provider?
This practice is continuing to improve.

Jan 22, 2026
What would you tell family and friends about your experience with this provider?
Confident that I am going to get the best medical care from Brittany Phala

Jan 22, 2026
What would you tell family and friends about your experience with this provider?
Her staff young ladies are very through and very pleasant. Dr Phala is always kind patient and through. No one really wants to go to the doctors but she takes the anxiety out of it. Dr Phala will always be my physician and I hope she never leaves Bay City!

Jan 19, 2026
What would you tell family and friends about your experience with this provider?
Since moving to Bay City I’ve only had to have one doctor and this has been the best experience i’ve ever had with one. Almost 3 years of great care and support.

Jan 18, 2026
What would you tell family and friends about your experience with this provider?
Recommended to friends and Family

Jan 18, 2026
What would you tell family and friends about your experience with this provider?
Extremely professional, knowledgeable and attentive to all my concerns. I have referred them to my family and friends happily.

Jan 18, 2026
What would you tell family and friends about your experience with this provider?
Dr. Phala is excellent. She spends as much time as needed when you have an appointment . Her office staff does not go out of their way to make sure you get in as soon as possible. I had to wait a month and a half for an appointment, and they would only give me a virtual appt. When I was in the office a week before my appointment the receptionist told someone on the phone they had two openings that day. My friend said she got in within a week.

Jan 16, 2026
What would you tell family and friends about your experience with this provider?
She’s outstanding

Jan 16, 2026
What would you tell family and friends about your experience with this provider?
Kelli and the staff were so compassionate!

Jan 15, 2026
What would you tell family and friends about your experience with this provider?
all staff members are Great

Jan 15, 2026
What would you tell family and friends about your experience with this provider?
Out of all the Drs I've had, Dr Sefako has honestly been the best! He does rush, he discusses concerns and probably one of the only Drs I feel really cares for people and takes time to answer questions and concerns. Thank you so much, feel very comfortable talking to him. Have referred numerous other individuals to him as well as his wife as I have heard nothing but good reviews on her as well. A+++++ to all :)

Jan 15, 2026
What would you tell family and friends about your experience with this provider?
Some visits seem kind of quick or short

Jan 15, 2026
What would you tell family and friends about your experience with this provider?
If you want a Dr that actually tries to help and not just a box checker and prescription pad then Dr. Sefako Phala is the best PCP in town. The reason is in the answers to the questions in the survey. I recommend people to him at least a few times a year.

Jan 15, 2026
What would you tell family and friends about your experience with this provider?
She is very kind and listens to you and is genuinely caring and puts your health needs first. I think she does the very best to keeping you healthy

Jan 14, 2026
What would you tell family and friends about your experience with this provider?
Kellie Christi and her assistant Kim are both genuinely nice and make visits feel very relaxing.

Jan 14, 2026
What would you tell family and friends about your experience with this provider?
This was my first experience with Kelli and her staff. Very professional, very welcoming and Efficient. I liked the entire experience.

Jan 14, 2026
What would you tell family and friends about your experience with this provider?
Doesn’t seem like she’s in a hurry. Always takes time to listen and answer questions.

Jan 14, 2026
What would you tell family and friends about your experience with this provider?
Always first class care. Very good at listening too. Not stiff. Very friendly but to the point. I always recommend Brittaney to friends. In fact there are some that see her too👌🏼

Jan 13, 2026
What would you tell family and friends about your experience with this provider?
Always provides top notch care.

Jan 12, 2026
What would you tell family and friends about your experience with this provider?
Very caring and smarr

Jan 10, 2026
What would you tell family and friends about your experience with this provider?
She listens too what you have to say.

Jan 9, 2026
What would you tell family and friends about your experience with this provider?
They are there to help you

Jan 9, 2026
What would you tell family and friends about your experience with this provider?
Great doctor and practice!

Jan 9, 2026
What would you tell family and friends about your experience with this provider?
I would 100% recommend Dr Phala (and have) to anyone in need of her expertise.

Jan 9, 2026
What would you tell family and friends about your experience with this provider?
Dr Brittany Phala is kind, empathetic, knowledgeable, and patient. Highest regard for her

Jan 7, 2026
What would you tell family and friends about your experience with this provider?
I am confident that I receive the best medical care under Dr. Brittany Phala.

Jan 7, 2026
What would you tell family and friends about your experience with this provider?
They are very good and helpful

Jan 7, 2026
What would you tell family and friends about your experience with this provider?
That there great, very helpful, and professional

Jan 7, 2026
What would you tell family and friends about your experience with this provider?
Extremely happy with Dr. Brittney and very excited about the latest improvements with having a PA in the office and being able to get an appointment immediately compared to in the past having to opt for going tourgent care.

Jan 5, 2026
What would you tell family and friends about your experience with this provider?
Kellie is a great addition to the clinic!! So glad she is there. Very very smart & easy to talk with & helpful.