MyMichigan Family Medicine: Bay City (Euclid Road)

4040 N. Euclid Road

Bay City, MI 48706 Directions

(989) 671-9153

4.7 out of 5

312 verified ratings

312 Ratings, 220 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 25, 2025
I’m confident that Dr.Sefaco Phala and his entire staff hold my healthcare needs at heart.

Mar 22, 2025
She is very friendly and caring.

Mar 21, 2025
Friendly, thorough and takes the time to get through all your issues. Personal follow up on any testing that needed discussion.

Mar 19, 2025
What would you tell family and friends about your experience with this provider?
Contact them, they don’t give up on helping the patients.

Mar 19, 2025
What would you tell family and friends about your experience with this provider?
Exceptional patient-centered care, Dr. Phala is always focused on my health and provides the best options for treatment and care. She is kind, professional and takes time to listen and support my personal healthcare needs. Highly recommend Dr Phala.

Mar 12, 2025
I owe Brittany Phala a great deal. She solved a health problem that dogged me for years.

Mar 12, 2025
What would you tell family and friends about your experience with this provider?
All around good dude and keeps it real.

Mar 12, 2025
What would you tell family and friends about your experience with this provider?
Very knowledgeable and compassionate

Mar 12, 2025
What would you tell family and friends about your experience with this provider?
Just love her. Already have 2 others going to her office.

Mar 12, 2025
What would you tell family and friends about your experience with this provider?
I have recommended Dr. Brittany Phala to everyone I know is looking for a physician. She's the tops!

Mar 11, 2025
What would you tell family and friends about your experience with this provider?
good wxperience

Mar 10, 2025
What would you tell family and friends about your experience with this provider?
she is very friendly and listens to you. she is an excellent doctor and i would recommend her to any one

Mar 8, 2025
What would you tell family and friends about your experience with this provider?
One of the best providers we’ve had!

Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Phala’s are the BEST!

Mar 8, 2025
What would you tell family and friends about your experience with this provider?
My experience is Dr. Sefako Phala is the best care Dr. I ever had. He's smart and easy to understand and always courteous.

Mar 8, 2025
What would you tell family and friends about your experience with this provider?
I feel very free to have Dr. Sefka Paulua as my physician

Mar 8, 2025
What would you tell family and friends about your experience with this provider?
I love everything about this doctor's office with the exception of Gayle at the front desk. She does not perform her job well and either messes something up every time with my medical stuff or while I'm on the phone put me on hold during conversations. I would love coming here more often for my care if I didn't have to deal with her.

Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Love both Dr. Have had trouble getting scripts, and they were sent to wrong pharmacys.

Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Very courteous and respectful

Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Great Dr that cares for our well being.

Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Really like Brittney, she listens to you and doesn’t make you feel rushed

Mar 8, 2025
What would you tell family and friends about your experience with this provider?
That I like her as a physician

Mar 8, 2025
What would you tell family and friends about your experience with this provider?
I would recommend this office to my friends.

Mar 8, 2025
What would you tell family and friends about your experience with this provider?
She is young- so I know she won’t be retiring anytime soon. She is a great listener.

Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Very professional and attentive. She cares about you n listens to you. Takes the time necessary. Never rushed. Seems to cover all questions and answers all your inquierys

Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Absolutely the best PCP ever

Mar 8, 2025
What would you tell family and friends about your experience with this provider?
I love my Doctor…. I never feel rushed. She spends the time needed. We discuss, she is an awesome Doctor.

Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Very satisfying and know she cares how I’m doing

Mar 7, 2025
What would you tell family and friends about your experience with this provider?
She always make sure I have what I need

Mar 7, 2025
What would you tell family and friends about your experience with this provider?
Dr. Phala is great. Kind, courteous, listens. Passionate about caring for her patients.

Mar 6, 2025
What would you tell family and friends about your experience with this provider?
Dr. B. Phala is Great, but staff is sometimes confused on test results and scheduling an appointment if you need to be seen. And scheduling appointments for testing and with Specialist outside of this office.

Mar 6, 2025
What would you tell family and friends about your experience with this provider?
Dr. Phala is AMAZING! I'm so happy I found a doctor that finally listens to me and truly cares about my wellbeing. I finally was able to be put on medication to help with my anxiety and mental health struggles and so far am feeling great. I'm confident in Dr. Phala & that she will always help me find the best solution! One thing I would say about the office in general, is that they need more staff (specifically at the front dest). The receptionists at the desk are very nice and helpful, however it seems they are given a lot of work to do while also trying to check patients in. I think another person or two added to their team would greatly benefit the office as a whole and move things along more efficently.

Mar 5, 2025
Caring and knowledgeable doctor! Answers all my questions and never considers my concerns mundane. Office staff is friendly, efficient and professional. Always helpful and have great follow up.

Mar 5, 2025
What would you tell family and friends about your experience with this provider?
Dr B phaila is great . But if you call no one calls back . Been having ear trouble for almost a month. Called to see about getting different antibiotics still 3 days later and no call . I have called everyday for last 3 days.

Mar 5, 2025
What would you tell family and friends about your experience with this provider?
Love my doctor. I will not go to any other doctor then her..she is very kind and she listen to you about your care..

Mar 5, 2025
What would you tell family and friends about your experience with this provider?
Office staff is friendly, efficient and professional. Never have had to call on tests they were going to schedule for me. I have full confidence and n the doctors and their ability to diagnose and treat what they can and refer me where I need to go for further testing and treatment. Always refer this office to friends and family.

Mar 3, 2025
What would you tell family and friends about your experience with this provider?
Very good!

Mar 3, 2025
What would you tell family and friends about your experience with this provider?
Called for a sick visit appt and secretary wasn’t able to give me one cuz they just got a “new computer system” was told to go to urgent care. So I did. Kinda irritating that I should have been able to see dr.

Mar 2, 2025
What would you tell family and friends about your experience with this provider?
Dr Phala is very caring

Mar 1, 2025
What would you tell family and friends about your experience with this provider?
I like her abilities. She handles both my husband and my Healthcare wellness. We are satisfied.

Feb 28, 2025
What would you tell family and friends about your experience with this provider?
Excellent Dr. he actually listened to me.

Feb 28, 2025
What would you tell family and friends about your experience with this provider?
Very good

Feb 28, 2025
What would you tell family and friends about your experience with this provider?
She is an exceptional doctor who truly cares and listens to you. She’s always ready to help in any way she can. Appreciate her immensely ♥️♥️♥️

Feb 28, 2025
What would you tell family and friends about your experience with this provider?
Very thorough and caring for me!!

Feb 26, 2025
He is very compassionate and is willing to listen

Feb 26, 2025
What would you tell family and friends about your experience with this provider?
Dr Safeko is a great doctor as well a person!! He listens to you and doesn't treat you like a number!!! Doctors office staff & clinical staff treat you great to work with as well!!

Feb 26, 2025
What would you tell family and friends about your experience with this provider?
He is a doctor that understands and listens to your problems and he makes you feel good about yourself. He is very compassionate.

Feb 26, 2025
What would you tell family and friends about your experience with this provider?
I love Dr Sefako, he is a great doctor. The office staff is always friendly, you never feel out of place or that your burdening them. They are a wonderful office.

Feb 26, 2025
What would you tell family and friends about your experience with this provider?
She is very personable, listens and is always helpful with her suggestions. She talks to me about preventative steps and makes me feel very comfortable. Her office staff is wonderful. I am very happy with her as my doctor.

Feb 26, 2025
What would you tell family and friends about your experience with this provider?
Dr. Phala is very caring, knowledgeable, and will give you as much time needed. She truly respects you as a person, and doesn't treat you like a number. So glad I found her when I did 😊