MyMichigan Family Medicine: Bay City (Euclid Road)

4040 N. Euclid Road

Bay City, MI 48706 Directions

(989) 671-9153

4.7 out of 5

1,169 verified ratings

1,169 Ratings, 796 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 5, 2025
Doctor Brittaney Phala is very easy to talk to and she does not rush me in anyway. She takes her time and answers all my questions. I am very comfortable with her and have suggested my friends see her.

Dec 3, 2025
What would you tell family and friends about your experience with this provider?
They listen to you he’s a great doctor

Dec 3, 2025
What would you tell family and friends about your experience with this provider?
She makes going to the doctors office painless and friendly

Dec 2, 2025
What would you tell family and friends about your experience with this provider?
Love this office and everyonevthere

Dec 1, 2025
What would you tell family and friends about your experience with this provider?
He just takes the time and listens to his patient AKA myself and tries to help me get the best solution or procedure that I need to follow.

Dec 1, 2025
What would you tell family and friends about your experience with this provider?
Thay need to have her as their doctor

Nov 28, 2025
What would you tell family and friends about your experience with this provider?
He is a good provider

Nov 26, 2025
What would you tell family and friends about your experience with this provider?
Excellent care in every aspect for total visit from beginning to finish.

Nov 26, 2025
What would you tell family and friends about your experience with this provider?
This was my first visit, I think I have found someone that will help me long term .

Nov 25, 2025
What would you tell family and friends about your experience with this provider?
When you go for your appointment you are not just a number, you are a person who has questions and concerns about your health and you will be treated with the most respect with everyone you come in contact with

Nov 25, 2025
What would you tell family and friends about your experience with this provider?
I have no issues seeing this PA. She is very nice listens and full of compassion. Her nurse Kim I can say the exact same for. I understand when I have an issue the Dr is busy and not readily available. I’ve not been disappointed by his staff.

Nov 25, 2025
What would you tell family and friends about your experience with this provider?
Great service

Nov 24, 2025
Dr Phala is the best! She truly listens to me and cares about my health. She will keep working to find answers about my issues. She never makes me feel rushed. I would recommend her to anyone.

Nov 24, 2025
What would you tell family and friends about your experience with this provider?
We love this provider and his wife. They are always attentive to our needs and always address our health concerns quickly.

Nov 24, 2025
What would you tell family and friends about your experience with this provider?
Always very kind and patient. Never rushed. Very satisfied

Nov 24, 2025
What would you tell family and friends about your experience with this provider?
Dr Phala is absolutely amazing. She always listens to what I have to say and answers all of my questions. She takes my opinions into consideration. She has done more for me than any other doctor I have had. I appreciate her so very much.

Nov 20, 2025
What would you tell family and friends about your experience with this provider?
Kim and Kelli are outstanding professionals!

Nov 20, 2025
What would you tell family and friends about your experience with this provider?
Excellent provider, tentative and caring

Nov 19, 2025
What would you tell family and friends about your experience with this provider?
These Medicare Health visits seem to be a waste of my time and the doctor's. A full physical would be preferable.

Nov 19, 2025
What would you tell family and friends about your experience with this provider?
Yes, I always recommend Dr. Phala when speaking with my friends. She is very personable and friendly.

Nov 19, 2025
What would you tell family and friends about your experience with this provider?
I really love my Doctor. She is kind, supportive and you can really tell that she cares. I've recommended her to many people and only have positive things to say about Dr. Phala.

Nov 18, 2025
What would you tell family and friends about your experience with this provider?
They should go there because they are nice and kind and always listen to what you have to say.

Nov 17, 2025
What would you tell family and friends about your experience with this provider?
The provider is amazing, office staff is not always helpful when you have questions or need a referral. A response of “just call the number on your insurance card” isn’t great when you’re looking for a specialist in the area. Thankfully, I have a lot of connections in the medical field and have gotten my own answers.

Nov 15, 2025
What would you tell family and friends about your experience with this provider?
I sometimes feel as though she does not understand what I am trying to say she is very attentive, but there’s a little lag between what I say and what she hears

Nov 15, 2025
What would you tell family and friends about your experience with this provider?
I'm a new patient and was very impressed with my treatment by staff and Dr B. Dr B asked questions and was very through with my first visit. So happy that she is my new physician. [NAME]

Nov 15, 2025
What would you tell family and friends about your experience with this provider?
Dr Brittany Phala is a very conscience and caring doctor. I recommend Dr Brittany Phala always. I travel an hour and a half to her office, I love it so much.

Nov 14, 2025
What would you tell family and friends about your experience with this provider?
Great PA

Nov 14, 2025
What would you tell family and friends about your experience with this provider?
Easy to understand. Always has a plan for my health.

Nov 14, 2025
What would you tell family and friends about your experience with this provider?
He is a caring Doctor and always addresses your concerns.

Nov 13, 2025
What would you tell family and friends about your experience with this provider?
She is best family Dr I’ve ever had.

Nov 13, 2025
What would you tell family and friends about your experience with this provider?
Very attentive to your needs and very patient with my special needs adult child

Nov 12, 2025
What would you tell family and friends about your experience with this provider?
Friendly and easy to talk to.speedy care

Nov 12, 2025
What would you tell family and friends about your experience with this provider?
I am a huge fan of Brittany Phala and I have recommended her to friends and family members who are looking for a PCP.

Nov 12, 2025
What would you tell family and friends about your experience with this provider?
My husband and I absolutely love Dr. Brittney and how efficient she is the problem is we usually end up going to urgent care. I highly advise that a PA or nurse practitioner be added to the staff!!!!!!!! in the past, there was always one in addition to the physicians, and we never had a problem being seen.

Nov 12, 2025
What would you tell family and friends about your experience with this provider?
Dr. Phala is a great physician. Kind compassionate and very knowledgeable!

Nov 10, 2025
Dr Sefako is one of the best Drs I've dealt with in my experiences!!!

Nov 10, 2025
What would you tell family and friends about your experience with this provider?
I would recommend them to all my family and friends.

Nov 10, 2025
What would you tell family and friends about your experience with this provider?
The staff and doctors are excellent. Always respectful, always timely, always anticipatory. I would highly recommend them to any of my friends and family.

Nov 10, 2025
What would you tell family and friends about your experience with this provider?
Dr Sefako Phala is one of the best Drs I've EVER dealt with. It does, however, take a while to get any paperwork filled out for anything I have or my other Drs offices and such entities as lawyers have requested. If this office could process paperwork quicker, it would EASILY become the best Dr office I have ever dealt with!!!

Nov 10, 2025
What would you tell family and friends about your experience with this provider?
Dr is a very caring Dr.

Nov 10, 2025
What would you tell family and friends about your experience with this provider?
Everyone is professional and caring

Nov 9, 2025
What would you tell family and friends about your experience with this provider?
I like that she sits down and talks with me in clear understandable terms and listens to what I have to say. I also like that, when I have made a request, they are very quick to follow through with it.

Nov 9, 2025
What would you tell family and friends about your experience with this provider?
she is an excellent doctor. i would recommend her to anyone that needs healthcare.

Nov 8, 2025
What would you tell family and friends about your experience with this provider?
Excellent. At my very first appointment, I addressed a major medical issue. It was taken seriously and I was referred to the correct providers for follow up.

Nov 8, 2025
What would you tell family and friends about your experience with this provider?
Recommend

Nov 7, 2025
What would you tell family and friends about your experience with this provider?
Kelli is great. She is very compassionate and genuinely wants to help. I feel like she really listens to my concerns and respects my input. Her support staff (Kim!) is amazing - simply the best out there in my opinion!

Nov 7, 2025
What would you tell family and friends about your experience with this provider?
Kellie and her assistant Kim are both genuinely nice and wonderful people. Makes you feel at ease and listen to what I am concerned about. So glad that my husband and I are both patients of hers.

Nov 7, 2025
What would you tell family and friends about your experience with this provider?
Dr. Phala has my complete trust it regards to my health care.

Nov 7, 2025
What would you tell family and friends about your experience with this provider?
Hands down the most compassionate caring provider I've ever had. Thank you God bless

Nov 6, 2025
What would you tell family and friends about your experience with this provider?
Good guy