MyMichigan Family Medicine: Frankenmuth
1027 W. Genesee Street
Frankenmuth, MI 48734 Directions
4.8 out of 5
1,612 verified ratings
1,612 Ratings, 962 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise MyMichigan Family Medicine: Frankenmuth for compassionate, attentive, and knowledgeable primary care. Many comment that providers listen, explain treatments clearly, and take time with patients. Staff are often described as friendly and professional, though a few note communication issues with specific administrative/billing staff. Several patients explicitly recommend the practice and report high confidence in diagnoses and referrals. One complaint mentions abnormal lab results not communicated promptly.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Mar 9, 2026
Carmen Szilagyi, M.D.
What would you tell family and friends about your experience with this provider?
They are all so caring.
Mar 9, 2026
What would you tell family and friends about your experience with this provider?
great provider and takes the time to talk and explain everything
Mar 8, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend. She listens and truly cares about her patients.
Mar 8, 2026
What would you tell family and friends about your experience with this provider?
She is great cool and very patient, answered all the questions we have. Has plenty of time to check with you about concerns about kiddos . Very welcoming and Always wear a smile on face. Definitely recommended
Mar 7, 2026
What would you tell family and friends about your experience with this provider?
Always professional
Mar 7, 2026
What would you tell family and friends about your experience with this provider?
Michelle was ok, but nurse, reception were a bit curt.
Mar 6, 2026
What would you tell family and friends about your experience with this provider?
Good facilities. Friendly and caring staff.
Mar 5, 2026
What would you tell family and friends about your experience with this provider?
Dr. Marshall has an excellent bedside manner! Very professional and personal at the same time. Dr. Marshall and staff treat all patients with respect and dignity. I feel very fortunate to have them as my primary care provider.
Mar 5, 2026
What would you tell family and friends about your experience with this provider?
I feel that her and her team do an excellent job of listening to concerns and providing a response with alternatives that are available and really consider what I as a patient am capable
Mar 4, 2026
What would you tell family and friends about your experience with this provider?
Dr Bergman is a very kind and caring person. He doesn’t rush you and listens to everything you have to say. He gets things done that needs to be!
Mar 4, 2026
What would you tell family and friends about your experience with this provider?
Both staff and Dr Marshall were very gracious, friendly and thorough.
Mar 2, 2026
What would you tell family and friends about your experience with this provider?
She’s such a caring and compassionate doctor.
Mar 2, 2026
What would you tell family and friends about your experience with this provider?
Good experience.. wouldn’t matter as I don’t think they are taking on new patients
Mar 2, 2026
What would you tell family and friends about your experience with this provider?
She is very easy to talk too She always ask if I have any questions Or talk about any problems I am having
Mar 2, 2026
What would you tell family and friends about your experience with this provider?
Very professional and kind
Mar 1, 2026
What would you tell family and friends about your experience with this provider?
They do a "great" job.
Mar 1, 2026
What would you tell family and friends about your experience with this provider?
caring and know
Mar 1, 2026
What would you tell family and friends about your experience with this provider?
Dr Marshall is great! She is a very competent doctor that I feel very comfortable with. Plus she’s always friendly & understanding.
Mar 1, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend
Feb 28, 2026
What would you tell family and friends about your experience with this provider?
Always listen and take the time needed for visit. Love Dr szylogy and her staff!
Feb 28, 2026
What would you tell family and friends about your experience with this provider?
Go there she is good
Feb 28, 2026
What would you tell family and friends about your experience with this provider?
Michelle and her staff are very polite caring and understanding
Feb 27, 2026
She's a great doctor she listens to what you have to say and she explains everything easy, so you understand it
Feb 27, 2026
What would you tell family and friends about your experience with this provider?
Friendly and complete
Feb 27, 2026
What would you tell family and friends about your experience with this provider?
She is a great doctor and she listens to what you have to say.And she explains everything real easy, besides that, she's a very friendly doctor
Feb 27, 2026
What would you tell family and friends about your experience with this provider?
Good
Feb 25, 2026
What would you tell family and friends about your experience with this provider?
Michelle O'Hearn is friendly, thorough, takes time to listen and answer all questions her patient ask. The staff is friendly also.
Feb 25, 2026
What would you tell family and friends about your experience with this provider?
Satisfied
Feb 25, 2026
What would you tell family and friends about your experience with this provider?
I have no complaints. I would highly recommend Dr. Marshall and her office.
Feb 25, 2026
What would you tell family and friends about your experience with this provider?
I would recommend Dr Marshall to any of my friends or family that are looking for a primary care physician.
Feb 24, 2026
What would you tell family and friends about your experience with this provider?
It is much better than last year getting an appointment at least ninth same week .
Feb 24, 2026
What would you tell family and friends about your experience with this provider?
I would highly recomed dr . To others if she were taking new patients...I love my Dr dearly and know she'd take care of me
Feb 24, 2026
What would you tell family and friends about your experience with this provider?
good
Feb 23, 2026
What would you tell family and friends about your experience with this provider?
I have only positive feedback from my doctor and the staff.
Feb 23, 2026
What would you tell family and friends about your experience with this provider?
This office cares about the patients. The disconnect only comes from the restrictions they’re under from Mymichigan and insurance. This can make it difficult to get refills on prescriptions and other things. The office and Dr Szilagyi try their best to help resolve issues that come up.
Feb 23, 2026
What would you tell family and friends about your experience with this provider?
Dr. Szilagyi is a wonderful doctor who listens and really cares.
Feb 23, 2026
What would you tell family and friends about your experience with this provider?
I've been very satisfied and like that she speaks plain English. The doctor is very knowledgeable and is younger so hopefully I will receive care for many years to come.
Feb 23, 2026
What would you tell family and friends about your experience with this provider?
Best doctor and staff.
Feb 23, 2026
What would you tell family and friends about your experience with this provider?
Empathetic, very knowledge and excellent bedside manner. I trust Dr. Marshall and staff entirely with my health. Visits to the office are efficient and everyone is always helpful and warm. Thank you all!
Feb 22, 2026
What would you tell family and friends about your experience with this provider?
It was good
Feb 22, 2026
What would you tell family and friends about your experience with this provider?
I have suggested Dr. Marshall's office to others.
Feb 21, 2026
What would you tell family and friends about your experience with this provider?
She is a great Doctor.
Feb 21, 2026
What would you tell family and friends about your experience with this provider?
Michelle is a great doctor. She’s thorough and she listens to my concerns with the best possible results. I’ve been very very happy with her medical knowledge and her service. Michelle also spends quality time with me during my visit, which I appreciate there’s never been a rushing instance. It’s always hearing me out on any medical issues I may have.
Feb 21, 2026
What would you tell family and friends about your experience with this provider?
They listen and always ansewer questions you feel like you’re their only patient Friendly attentive and always make you feel welcome
Feb 21, 2026
What would you tell family and friends about your experience with this provider?
Very good
Feb 20, 2026
What would you tell family and friends about your experience with this provider?
After logging into MyChart today to review Alec's notes, I noticed some of the notes were selective and didn't accurately reflect our conversation
Feb 20, 2026
What would you tell family and friends about your experience with this provider?
Go there
Feb 20, 2026
What would you tell family and friends about your experience with this provider?
Michele Hearns is an absolute fantastic caregiver. So knowledgeable and easily explains conditions and meds which can relieve a lot of anxiety. Just a very pleasant person. I feel fortunate to have had someone like her replace Dr. Botz.
Feb 20, 2026
What would you tell family and friends about your experience with this provider?
Staff and providers r very nice and take good care of you
Feb 19, 2026
What would you tell family and friends about your experience with this provider?
Very good.