The doctor listened as we explained circumstances about my memory..... The lady who did my tests was encouraging and helped me quite a bit.Laverne explained the test results fine to me .I thought I did pretty good on most of them especially since I had no idea what to expect ....Im glad how the whole experience went. Everyone treated me with respect and kindness.
Overall a pleasure from start to finish. So helpful in information and options at front desk and quality care behind the doors. Every staff member to be commended.
Our physician is above awesome my mother has [ ] which a difficult disease for the patient & care taker but she is caring excellent! Would recommend to everyone.
Ms. Jones was very professional and courteous. She gave a good assessment of my grandfather. She also took time to check on my well being as a caregiver. And gave me some really great advice I can relate to. Overall visit was a great success.
This office is amazing. From the front desk to the nurses to the PA are all amazing and have the interest of the patient and their families first they listen to everything you say and pay close attention to the family members as well as the patients I have never had a physicians office and their staff, treat us this well. They are amazing. A joy to work with thank you
Laverne Jones was excellent in every way. She asked questions with a smile and has a calming method of presenting required activities. Her professionalism was excellent and aided by friendliness that has not been shown by others in this group. Testing was explained carefully and much clearer than others have presented. I would recommend her to any of my friends. The best thing about this visit was how she presented questions as normal conversation rather than a test of "gotcha" questions that turn off thought process.
Laverne was just wonderful! She was very easy to talk to. She spoke in terms that I was able to understand and had so many easy suggestions for me. I highly recommend Laverne!
I can not remenber all the names of the people involved in my care that particular day , over all everyone at the office were very professional, friendly and respecful.
Laverne is a wonderful listener to both the patient and caregiver. She obviously wanted my spouse to feel comfortable in the appointment and worked with her on ways she could [ ]. We both highly recommend her to anyone
She consistently has trouble being set up for and smoothly engaging in virtual appointments. Having her spend time before the appointment to be ready with the technology, what’s on her screens, etc., would be helpful. She spending much of the appointment making her own notes in the chart and could be more focused on directly engaging with the patient.
Laverne Jones was outstanding. She spent quality time with me and I was very impressed with her empathy, intelligence, and interest in me. She conveyed a genuine interest in me as a person.