Laverne Jones, APRN

Memory Care

4.6 out of 5

289 verified ratings

1 Location


Lee Health

4211 Metro Pkwy

Fort Myers, FL 33916

(239) 343-4814 Directions

289 Ratings, 117 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 18, 2026
ALL STAFF! And Laverne!

May 15, 2026
Laverne Jones

May 14, 2026
Yes, Laverne was very helpful and explained everything. She took her time and didn't rush us.

May 14, 2026
Everyone was lovely! From reception desk on! Thank you, the compassionate, friendly staff helps immensely

May 13, 2026
Laverne Jones

May 13, 2026
Laverne Jones

May 1, 2026
Excellent

Apr 27, 2026
No waiting for appointment on time!!

Apr 27, 2026
Dr Jones is the Best

Apr 22, 2026
Laverne is a very pleasant, thorough person

Apr 20, 2026
Every one did their job very well and I was pleased with their knowledge and care for their patient.

Apr 17, 2026
Front desk staff was professional, friendly, efficient

Apr 17, 2026
All staff were friendly.

Apr 9, 2026
Everything was good considering I got lost but I called the office for directions.

Mar 24, 2026
All were

Mar 24, 2026
The whole staff and atmosphere was great

Mar 17, 2026
From the onset of my first visit, Cheryl at the Front Desk was exceptional in every way each and every time I dealt with her. My first visit with Cristina, was phenomenal. After that visit with Cristina each visit for testing and feedback was great. My last appointment for feedback with Ms Jones was great as well!!!

Mar 12, 2026
They were all attentive

Mar 9, 2026
Receptionists worked over & Above the call of duty to fix a scheduling mishap by schedulers to still get me in, within a reasonable time line. Very Impressive Many Thanks

Mar 6, 2026
Laverne makes me very comfortable. Treats me as an individual person as well as a patient.

Mar 5, 2026
Laverne Jones

Mar 5, 2026
Laverne Jones was very professional, listened to my concern and provided outstanding service.

Mar 5, 2026
Ms. LaVerne

Mar 2, 2026
They were all great

Feb 27, 2026
Laverne was very thorough and friendly

Feb 25, 2026
Laverne Jones was excellent & very concerned about my health.

Feb 18, 2026
Keep up the good job.

Feb 18, 2026
Check in people are very professional and nice and helpful.

Feb 11, 2026
Ms Jones was very nice and professional

Feb 10, 2026
Laverne is exceptional. She's so very knowledgeable and answers all questions with clarity. She is interested in the patient and that patient's well being on both a medical and human level.

Feb 10, 2026
Everyone was great!

Feb 6, 2026
Laverne Jones gave full explanations to my many questions

Feb 4, 2026
Every person at "the desk", and especially Laverne, my nurse. She was quick and efficient due to time restraints, while at the same time making me feel like my responses were important and worth listening to. She exuded caring and professionalism at the same time. The front desk folks were very kind and friendly, and they smiled as though they really enjoyed their work.

Feb 2, 2026
Super efficient systems to keep records and take aways always provided. All staff for the offices and lab are empathetic and knowledgeable.

Jan 29, 2026
Ms Jones's is very approachable, as is her entire staff.

Jan 27, 2026
Laverne is very good!

Jan 27, 2026
All persons involved were very concerned and knowledgeable B

Jan 23, 2026
Everyone was great

Jan 13, 2026
Everyone was very respectful.

Jan 9, 2026
I truly appreciate all the care and concern from Laverne Jones. She always motivates and inspires me. I cannot thank her enough.

Jan 8, 2026
Laverne Jones

Jan 6, 2026
Thank you for everything and for Respect very satisfied.

Jan 6, 2026
Group very friendly. Made me feel at ease and comfortable.

Jan 2, 2026
The intake center a gal I think named Alexa was wonderful.

Dec 31, 2025
The entire staff

Dec 30, 2025
Everyone was outstanding.

Dec 30, 2025
Laverne Jones

Dec 29, 2025
Laverne Jones

Dec 23, 2025
All personnel in this practice have been great!!!!

Dec 18, 2025
The staff member that checked us in was very friendly and thorough.