4 Locations
Southwest Eye Institute ~ Cataract & Glaucoma Center In West El Paso
4171 N. Mesa St., Building D Suite 100
El Paso, TX 79902
38 Ratings, 36 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 12, 2026
Easy sign-in. Staff/techs all courteous and attentive.
Oct 3, 2026
Excellent
Sep 25, 2026
excellent
Jul 26, 2026
Doctor Jackson was wonderful. She made me feel completely comfortable and took the time to explain my procedure thoroughly. Her calm, confident approach helped me feel assured about the outcome. I truly appreciate the care she provided.
Jul 17, 2026
Wonderful experience as usual. The waiting was a tad long, but the service is great and the staff was also great. I'd recommend Dr. Jackson to any who needs eye lid lift. Great job!
Apr 24, 2026
Doctor Jackson was very pleasant and professional. Answered all my questions. Over all a great experience.
Apr 24, 2026
Excellent dr
I love her
Apr 24, 2026
This was an assessment appointment. I really hope the insurance authorize my surgery because feel that Dr. Jackson is very capacitated to do it. Besides is a nice beautiful person.
Apr 24, 2026
Pleasure very professional
Apr 17, 2026
Excellent service.
Apr 7, 2026
Dr. Jackson is very caring, knowledgeable, professional, and attentive. She provides great care and instructions to ensure positive results. Thank you, Dr. Jackson, for caring for my eye care.
Feb 17, 2026
Very good service. Would recommend to everyone.
Nov 16, 2025
Excellent service
Nov 7, 2025
Dr. Jackson was friendly helpful made me feel comfortable is very knowledgeable in her field. I had a very good experience with her & her staff especially Ms. Corral - Tech and Leslie - scheduler. I'm very happy with this place. Thank you.
Nov 7, 2025
Staff was very welcoming professional
Nov 7, 2025
Everything went smooth. Doctor and staff were great. Highly recommend
Oct 11, 2025
Ms Jackson is very nice and explains any thing u have questions about. Very profesional. Is very Down to earth.
Oct 1, 2025
Very Professional!
Sep 28, 2025
Very pleasant visit!
Sep 12, 2025
I appreciated Dr Jackson's honesty and her ability to put my mind at ease. She explained everything in terms I was able to understand and make sense of.
Jun 3, 2025
Excelente
May 26, 2025
Professional, friendly, shows confidence: which made me feel comfortable in the "scary" procedure. It was painless. Thank you.
May 26, 2025
Very professional and provided detailed information on how the process works and how the procedure would take place.
May 24, 2025
Excelente
May 24, 2025
Excelente
May 24, 2025
Very helpful and understanding. Very greatful to have her as a doctor.
May 23, 2025
Great doctor !!!!
May 23, 2025
Professional, personable, technically competent
May 22, 2025
Efficient and my experience with Dr Jackson was fantastic.
May 19, 2025
I am so pleased with the surgery performed by Dr.J Jackson. My field of vision is greatly improved. I am most grateful for that. A wonderful doctor, friendly & reassuring. I would also like to commend Dr. Jackson's staff at the Surgical Center for their kind & professional care. It was a very positive experience. Thank you very much.
May 17, 2025
The wait time was minimal, great service from the technician that administered the visual test. Leslie Archuleta was professional in informing me what to expect from obtaining insurance approval, evaluating test, to receiving necessary approvals to proceed. Overall, the service was exceptional.
May 13, 2025
Dr. Jackson was, first of all, very welcoming and very kind. I felt at easy from the beginning. I pray our paths cross again and I look forward to continued medical care provided by Dr. Jackson.
May 10, 2025
Dr. Jackson was very nice and informative about my surgery and treatment. She listened to what I had to say.
May 9, 2025
She is amazing! She is so knowledgeable! She makes you feel that you are in very capable hands and you are.
May 3, 2025
Very pleasant! Easy to communicate with an informative.
Apr 25, 2025
Excellent