Southwest Eye Institute ~ Resler (West)
Ophthalmology
West (LASIK Center)
150 S Resler Dr
El Paso, TX 79912 Directions
4.9 out of 5
2,009 verified ratings
2,009 Ratings, 1,952 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 31, 2026
Calvin McNelly, MD
Very organized office. Friendly staff. Dr. McNelly examined my eyes and was able to provide information to resolve my eye problem. Thanks to Dr. McNelly and the staff.
Oct 31, 2026
Did a great job
Oct 31, 2026
Very friendly and professional
Oct 31, 2026
Very pleasant - professional - very good exam . I trust her completely.
Oct 31, 2026
Great, understanding, informative and a lot of fun
Thanks
Ann J.
Oct 31, 2026
Had a wonderful experience with Dr Ockey. He answered all my questions I had. Did a thorough exam of my eyes thank you very much
Oct 30, 2026
Highly recommend. Great doctor and office staff.
Oct 30, 2026
excelent service with her
Oct 30, 2026
I had a very informative discussion about my vision and I was impressed by Dr. Cole because his bedside manner they are very professional and very friendly.
Oct 29, 2026
Very detailed when explating. Takes time to answer questions/concerns.
Very happy with overall service
Oct 29, 2026
Dr. Maldonado was very professional and courteous. I was there for a post-op check up and she brought me in, tested the results of the surgery and answered all my questions. I was very impressed with her and her work ethic. Thank you, Dr. Maldonado!
Oct 29, 2026
As usual the Dr. Is very positive, happy person, explains everything before you can ask.
Oct 28, 2026
My visit was professional & efficient!
Oct 28, 2026
Always displays the highest level of professionalism and is a great communicator on every visit. Easy to talk to and gives easily understandable explanations about my situation. He goes out of his way to make you feel like you just had a visit with a good friend. I wish more medical appointments would be like his, FIVE STARS !!!
Oct 28, 2026
My visit with doctor De la Torres was a outstanding visit. This doctor/ Veteran as well, took the time to listen to my concerns. Even to say he was a better doctor from my previous. For a patient to say that is because he did not make me feel like a number! He actually cared and if anyone would want to be heard and assisted I highly recommend to see him
Oct 27, 2026
As always, Dr Tafoya and his staff are extremely professional, attentive to patients questions and very good in communicating the status of ones health.
Oct 27, 2026
Love the way she explains and breaks down what's actually going on with my test and results.
Oct 26, 2026
Trato amable y muy profesional
Oct 25, 2026
Great Physician. Answered all questions asked
Oct 24, 2026
Explained everything well. Friendly, listens well even though you could tell he was in a hurry because of other patients.
I would go back and see him again if needed.
Oct 24, 2026
Great doctor. Takes time to listen and explain
Oct 24, 2026
She is a very caring person. Always ensuring I have the best attention and that I feel good with the prescription
Oct 24, 2026
Awesome!!
Oct 23, 2026
My Mom and I have been going to Dr. Ockey for several years. He is very accommodating to our needs and takes time to answer and explain as needed. Super friendly and professional.
Oct 23, 2026
Thorough review and discussion of my vision and medical condition over the past year. Professional sympathy of age related health problems, and professional responses to my questions. Overall friendly manner.
Oct 23, 2026
Dr. De La Torre, as always, is always patient with me. I like to ask questions and he explains things so that I, a 71 year old, can understand. Excellent patient care!
Oct 23, 2026
Excellent! Explains everything that’s going on with your eyesight in detail and asks if you have any questions or concerns.
Oct 23, 2026
Doctor McNelly was kind, considerate and comforting. He kept me while informed and did a fantastic job
Oct 23, 2026
Very nice and respectful
Oct 23, 2026
Excellent
Oct 23, 2026
Thorough eye exams and provides a complete explanation of the results.
Oct 23, 2026
Very pleasant and thorough with lots of information. Glad to meet her and her staff.
Oct 22, 2026
Great
Oct 21, 2026
Good
Oct 20, 2026
great bedside manner/professional/informative
Oct 20, 2026
Excellent service. Doctor was friendly and very easy to talk to. Explained everything in a clear and simple way. Would definitely recommend for anyone looking for an eye specialist.
Oct 20, 2026
Buena atención y rápida gracias
Oct 17, 2026
I noticed and was pleased with the professionalism and care given me. There seemed to be a genuine concern for me as a person as well as a patient.
Oct 17, 2026
Very helpful and patient with my mother. She’s smart and really caring. Gave my mother advice as if she was her mom.
Oct 16, 2026
Made me feel very comfortable
Oct 16, 2026
Dr McNelly and his staff are gracious, attentive and very professional.
Oct 14, 2026
The Dr was very professional in letting me know to expect from surgery. Helpful n being careful not to exert myself.Thank you
Oct 14, 2026
Very professional
Oct 14, 2026
Excellent service ⭐️⭐️⭐️⭐️⭐️
Oct 14, 2026
Very friendly and professional.
Oct 14, 2026
Professional, educational, personable. Answers all questions. Speaks rather quickly so sometimes we do ask to repeat some of the information.
Oct 14, 2026
Professional, listened to why I was there for and thoroughly explained what he saw on the exams done. He walked me through on procedures that will be done. Also, asked if I had any questions. Easy to talk to speak to was down to earth.
Oct 14, 2026
I had a great experience with this eye doctor. He was very professional, patient, and thorough in explaining what was going on with my eye. He took the time to explain everything in detail and made sure I understood my condition. I really appreciated his care, knowledge, and the way he addressed my concerns. I highly recommend him!
Oct 14, 2026
He’s dedicated to his profession as can be shown on how he takes care of his patients.
Oct 12, 2026
Good experience and advice.