Southwest Eye Institute ~ Common (East)
Ophthalmology
Eastside – Vista Surgery Center
1400 Common Dr
El Paso, TX 79936 Directions
4.9 out of 5
2,424 verified ratings
2,424 Ratings, 2,354 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 2, 2026
Mario A. Caballero, OD
Dr Caballero very professional
Nov 2, 2026
I found doctor to be very informative. I would recommend to my family when needed.
Oct 31, 2026
Very organized office. Friendly staff. Dr. McNelly examined my eyes and was able to provide information to resolve my eye problem. Thanks to Dr. McNelly and the staff.
Oct 31, 2026
Did a great job
Oct 31, 2026
Happy outcome!
Oct 31, 2026
First time. It was a very com
Oct 31, 2026
Great, understanding, informative and a lot of fun
Thanks
Ann J.
Oct 31, 2026
Had a wonderful experience with Dr Ockey. He answered all my questions I had. Did a thorough exam of my eyes thank you very much
Oct 30, 2026
Highly recommend. Great doctor and office staff.
Oct 30, 2026
excelent service with her
Oct 30, 2026
I had a very informative discussion about my vision and I was impressed by Dr. Cole because his bedside manner they are very professional and very friendly.
Oct 29, 2026
Very detailed when explating. Takes time to answer questions/concerns.
Very happy with overall service
Oct 29, 2026
Dr. Maldonado was very professional and courteous. I was there for a post-op check up and she brought me in, tested the results of the surgery and answered all my questions. I was very impressed with her and her work ethic. Thank you, Dr. Maldonado!
Oct 29, 2026
As usual the Dr. Is very positive, happy person, explains everything before you can ask.
Oct 29, 2026
Good Doctor and very thorough with all of my information and very caring.
Oct 28, 2026
My visit was professional & efficient!
Oct 28, 2026
Always displays the highest level of professionalism and is a great communicator on every visit. Easy to talk to and gives easily understandable explanations about my situation. He goes out of his way to make you feel like you just had a visit with a good friend. I wish more medical appointments would be like his, FIVE STARS !!!
Oct 28, 2026
My visit with doctor De la Torres was a outstanding visit. This doctor/ Veteran as well, took the time to listen to my concerns. Even to say he was a better doctor from my previous. For a patient to say that is because he did not make me feel like a number! He actually cared and if anyone would want to be heard and assisted I highly recommend to see him
Oct 27, 2026
As always, Dr Tafoya and his staff are extremely professional, attentive to patients questions and very good in communicating the status of ones health.
Oct 27, 2026
Love the way she explains and breaks down what's actually going on with my test and results.
Oct 26, 2026
Trato amable y muy profesional
Oct 24, 2026
Explained everything well. Friendly, listens well even though you could tell he was in a hurry because of other patients.
I would go back and see him again if needed.
Oct 24, 2026
Great doctor. Takes time to listen and explain
Oct 24, 2026
Excellent service and questions answered
Oct 24, 2026
Fast and friendly customer service
Oct 24, 2026
Awesome!!
Oct 23, 2026
My Mom and I have been going to Dr. Ockey for several years. He is very accommodating to our needs and takes time to answer and explain as needed. Super friendly and professional.
Oct 23, 2026
Thorough review and discussion of my vision and medical condition over the past year. Professional sympathy of age related health problems, and professional responses to my questions. Overall friendly manner.
Oct 23, 2026
Dr. De La Torre, as always, is always patient with me. I like to ask questions and he explains things so that I, a 71 year old, can understand. Excellent patient care!
Oct 23, 2026
Excellent! Explains everything that’s going on with your eyesight in detail and asks if you have any questions or concerns.
Oct 23, 2026
Doctor McNelly was kind, considerate and comforting. He kept me while informed and did a fantastic job
Oct 23, 2026
Very nice and respectful
Oct 23, 2026
Very informative, was never told about a problem with my right eye. Thank you Doctor for letting me know
Oct 23, 2026
Excellent
Oct 23, 2026
Thorough eye exams and provides a complete explanation of the results.
Oct 23, 2026
Very pleasant and thorough with lots of information. Glad to meet her and her staff.
Oct 22, 2026
Great
Oct 22, 2026
Excellent doctor.
Oct 21, 2026
Like always , he was very professional and knowledgeable! He answered all my questions!
Oct 21, 2026
answered questions I had
Oct 21, 2026
Good
Oct 20, 2026
great bedside manner/professional/informative
Oct 20, 2026
Excellent service. Doctor was friendly and very easy to talk to. Explained everything in a clear and simple way. Would definitely recommend for anyone looking for an eye specialist.
Oct 20, 2026
Buena atención y rápida gracias
Oct 18, 2026
Very friendly. Quite knowledgeable and professional. Attentive to any questions or comments I had.
Oct 17, 2026
I noticed and was pleased with the professionalism and care given me. There seemed to be a genuine concern for me as a person as well as a patient.
Oct 16, 2026
Made me feel very comfortable
Oct 16, 2026
Dr McNelly and his staff are gracious, attentive and very professional.
Oct 15, 2026
Excellent Care & Services Provided!
Oct 15, 2026
He was very informative. Explained the process and what to expect.