4,622 Ratings, 2538 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 19, 2025
JenCare Senior Medical Center - West End
I don't know a couple of times I've had to wait past my appointment time because you were busy other than that my care has been pretty good
Apr 19, 2025
Everyone are like a of the family 👪 and always very professional and very caring about all the patience
Apr 19, 2025
Doctor listens to my questions with answers
Apr 19, 2025
Great visit and a Doctor that ask questions and listen.
Apr 19, 2025
Every one was nice to me great service thank you. Need more people like them. God bless you.
Apr 18, 2025
The way I’m treated from the time I get there until I leave!
Apr 18, 2025
Great customer service and I was in and out
Apr 18, 2025
The professional caring atmosphere
Apr 18, 2025
All the staff are act professionally.
Apr 18, 2025
I been having some problems with my left leg seems like I am not getting much relief.I will see what my Doctor”with my next appointments.she said she will check with someone else.
Apr 18, 2025
They are a caring team.
Apr 18, 2025
Great customer service
Apr 17, 2025
The positive & professional care.
Apr 17, 2025
Dr Edward's asked the right questions
Apr 17, 2025
The doctor seems to be concerned about my overall health and the progress I am making on my good health journey.
Apr 17, 2025
All the individuals I encountered from the Uber person to the security person,to reception,to the nurses and my always informative and pleasant Dr. Edwards
Apr 17, 2025
Everyone is super nice and anyone who has served in the past, always remember my name
Apr 17, 2025
Every body is nice and the caregiver are always helpful
Apr 16, 2025
My Dr. And the friendly Staff Amazing 🙋
Apr 16, 2025
My doctors are the best. The friendly atmosphere and the convenience of all my health concerns being taken care of at one facility. Also learning about the new 24 hr staffing to take care of urgent needs is just wonderful.
Apr 16, 2025
The care and attention they give you as soon as you walk through the door.
Apr 16, 2025
Don't know time has brought about change
Apr 16, 2025
In and out time great Dr and staff
Apr 16, 2025
Attentiveness and professionalism.
Apr 16, 2025
Because they care about the people.
Apr 16, 2025
My new doctor was professional and kind. Doctor Guo made this visit helpful.
Apr 16, 2025
Because they always listen 2 what u have 2 say n I luv that
Apr 15, 2025
My needs were met. Every one treat you with respect
Apr 15, 2025
No wait, everyone polite, rx very efficient, Dr best I've ever had
Apr 15, 2025
Dr Earley is a pleasant doctor and has a cheerful bedside manner.
Apr 15, 2025
I don’t have to wait for an inappropriate amount of time to see the doctor.
Apr 15, 2025
Staff very kind and professional very caring. Happy patient.
Apr 15, 2025
Staff professional services
Apr 15, 2025
The way the staff pay attention to your needs and they are concern with any questions or need that you express to them
Apr 15, 2025
Fast service and good service.
Apr 14, 2025
Friendly Doctor and staff
Apr 14, 2025
The phlebotomist did not have to stick me but once with the needle😊.
Apr 14, 2025
My doctor is very good and covers all possible areas of my health care.
Apr 14, 2025
EVERYTHING was great!!!
Apr 14, 2025
Meeting my new doctor plus everything was on time
Apr 14, 2025
People who really care.
Apr 13, 2025
Talking to my doctor about my condition and my needs.
Apr 13, 2025
The concern of the staff that makes you feel welcome, they make sure they take care of you great job
Apr 12, 2025
Great place for seniors
Apr 12, 2025
I love being able to get there via transportation provided by Jencare and it's not far from where I live.
Apr 12, 2025
Professionalism and concerning
Apr 12, 2025
Not to discuss have to watch and see changes later for improvement.
Apr 11, 2025
More customer service training for the staff who are under age 30.
Apr 11, 2025
The staff is so generous and helpful
Apr 11, 2025
very thorough, courteous and professional service really showed a great deal of concern for my well-being