The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 30, 2026
I had a very informative discussion about my vision and I was impressed by Dr. Cole because his bedside manner they are very professional and very friendly.
Oct 21, 2026
Good
Apr 7, 2026
Very good surgery, so easy, very professional staff, Dr. Cole was great. He gave me back my vision. Thank you Dr.Cole.
Apr 5, 2026
The operations went smoothly, both days and the subsequent examinations went well. Am really enjoying my corrected vision. There was no pain at all from the operations and the resultant vision is wonderful.
Apr 4, 2026
Very professional, and re-assuring.
Oct 16, 2025
If there were 10 stars I’d give them all!
Oct 4, 2025
Was nervous. Not knowing what to expect. Has a calming manner of speaking that informs a person of what is being done and what to expect. Left the office a lot more relaxed. Very impressed.
Jun 1, 2025
Great attention and service. Information was provided and questions answered in a simple positive manner
May 25, 2025
All staff were courteous and friendly.
May 17, 2025
Very happy with both eye surgeries.
May 14, 2025
It was quick and easy. They spent alot of time explaining things, which is appreciated since this was my 1st time.
May 14, 2025
The experience was a good one thanks
May 11, 2025
Dr. Cole was very professional, explained everything and was able to answer my questions.
May 3, 2025
Outstanding staff -- very informative and pleasant throughout the process. Surgery was painless and non-intrusive. I left wishing only that I had done this sooner!
I was able to do the follow-ups with Dr. Pass closer to home in Fort Stockton. Dr. Cole and his fine staff at the SW Eye Institute in El Paso have my deepest thanks for literally "brightening" my day!
May 2, 2025
Had cataract surgery on right eye on april 30 2025 went to my Ophthalmologist the next day he verified that all was Good. He said my vision is better than it was before it is.
Apr 29, 2025
Experience was amazing good service
Apr 5, 2025
everything went fine
Apr 4, 2025
Staff was extremely nice!!
Every detail was explained!! The doctor was excellent!!
Apr 2, 2025
Great!!
Mar 5, 2025
Verónica took care of me, she explained everything to me and answered all my questions, she was excellent
Mar 4, 2025
Surgery was great…not too much waiting between tests and next steps.
Feb 15, 2025
Excellent staff . Great care and understanding on my issues with my eyes. Paperwork and tests were easy process.
Jan 31, 2025
Good listener, fast, thorough.
Jan 15, 2025
Very thorough and considerate personnel. I was very comfortable and at ease. Thank you.