Epic Care - Castro Valley
Medical Oncology Hematology Radiation Oncology Internal Medicine Endocrinology Family Medicine
20400 Lake Chabot Rd, Ste 102
Castro Valley, CA 94546 Directions
4.9 out of 5
1,861 verified ratings
1,861 Ratings, 899 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 9, 2025
Deepak Dhawan, MD
What would you tell family & friends about your experience?
He is very personable and really listens and then acts on it.
May 9, 2025
What would you tell family & friends about your experience?
She is very knowledgeable and gives you personable attention as if you were her only patient.
May 9, 2025
What would you tell family & friends about your experience?
Dr. Dao has always listened and explained towards my level of knowledge my care. I felt he has always had my best interest in mind. He is patient and a good listener.
May 8, 2025
What would you tell family & friends about your experience?
Dr. Reddy is a very responsible and knowledgeable physician. He always listens your question and explains clearly to you.
May 8, 2025
What would you tell family & friends about your experience?
She is very professional and focused on patient care.
May 7, 2025
What would you tell family & friends about your experience?
Very good experience
May 6, 2025
What would you tell family & friends about your experience?
The office staff up front are professional and effiecient. The wait is reasonable. Dr. Dhawan's Medical Assistant, Shironica, is top notch. I have had only two visits after recently transfering to this practice and honestly I responded with all 10's... I "never" do that on a survey because there's usually "room to grow". They're doing everything right and I'm glad I switched to Dr Dhawan. Two thumbs up!
May 6, 2025
What would you tell family & friends about your experience?
Very satisfied . I have been seeing him for 4 1/2 years
May 2, 2025
What would you tell family & friends about your experience?
He is the best Dr. very very nice person and very nice behavior
Apr 30, 2025
What would you tell family & friends about your experience?
Shows concern.and compassion.Thorough. Proactive.
Apr 30, 2025
What would you tell family & friends about your experience?
I have a rare primary immune deficiency. I have seen dozens of clinicians. Only Dr. Reddy has helped me, in fact he saved my life
Apr 30, 2025
What would you tell family & friends about your experience?
Great doctor, excellent customer service.
Apr 30, 2025
What would you tell family & friends about your experience?
That she is very professional, kinda, clear, and detailed.
Apr 29, 2025
What would you tell family & friends about your experience?
Great doctor
Apr 28, 2025
What would you tell family & friends about your experience?
I highly recommend Dr. Dhawan. He is an excellent doctor.
Apr 28, 2025
What would you tell family & friends about your experience?
very satisfied for the appointment and what was needed
Apr 28, 2025
What would you tell family & friends about your experience?
Good experience
Apr 28, 2025
What would you tell family & friends about your experience?
Dr Dao is an exceptional doctor. He cares about his patience. He has over the top credentials and experience , he is very detailed and he shows worries and truly concerns about my condition He is a very kind and good doctor.
Apr 25, 2025
What would you tell family & friends about your experience?
Very friendly
Apr 25, 2025
What would you tell family & friends about your experience?
He works with me, and understands who I am.
Apr 24, 2025
What would you tell family & friends about your experience?
Great service by the doctor and the whole staff
Apr 24, 2025
What would you tell family & friends about your experience?
Nice an respectful with a lot of courtesy I will refer one of my friends if they need to go was satisfied with Dr. Nazar
Apr 24, 2025
What would you tell family & friends about your experience?
Dr Gupta was kind enough to make time for me despite my own despite arriving off schedule due to my own stroke symptoms problems
Apr 24, 2025
What would you tell family & friends about your experience?
Very friendly and thorough, takes time to explain everything and answer any questions
Apr 24, 2025
What would you tell family & friends about your experience?
Dr Gupta is empathetic, knowledgeable, professional, and friendly! I trust her, which is key!
Apr 24, 2025
What would you tell family & friends about your experience?
She is very present, professional, knowledgeable & approachable. SHE CARES!!!
Apr 23, 2025
What would you tell family & friends about your experience?
very good
Apr 23, 2025
What would you tell family & friends about your experience?
And thorough doctor I was very pleased what she did for me
Apr 22, 2025
What would you tell family & friends about your experience?
Very talented and professional doctor. Very smart. Always is willing to discuss issues with me.
Apr 22, 2025
What would you tell family & friends about your experience?
Very professional would recommend going to her
Apr 21, 2025
What would you tell family & friends about your experience?
Smart, compassionate, listens.
Apr 21, 2025
What would you tell family & friends about your experience?
I love Dr. Gupta she's is very compassionate and has your best interest in mind. She's very thorough, listens to her patient and is genuinely concerned not only about your disease but how you are doing as a person
Apr 21, 2025
What would you tell family & friends about your experience?
Dr. Reddy, Has a great bedside manner. He’s thorough, informative and very approachable.
Apr 21, 2025
What would you tell family & friends about your experience?
She is my favorite person to see under unfavorable conditions.
Apr 21, 2025
What would you tell family & friends about your experience?
He answered my questions and I trust his judgement.
Apr 21, 2025
What would you tell family & friends about your experience?
Pleasant, attentive to my needs. Cares about patients.
Apr 18, 2025
What would you tell family & friends about your experience?
Very good
Apr 17, 2025
What would you tell family & friends about your experience?
Nurse Armida is very knowledgeable and has a very good memory.
Apr 17, 2025
What would you tell family & friends about your experience?
She is quite knowledgeable and dedicated to patient well-being
Apr 17, 2025
What would you tell family & friends about your experience?
Knowledgeable, pleasant, professional and caring
Apr 17, 2025
What would you tell family & friends about your experience?
Very, very satisfied
Apr 17, 2025
What would you tell family & friends about your experience?
Shelly Gupta is a very knowledgeable doctor. She is always listening to patient needs, answering questions and provides an excellent medical care.
Apr 17, 2025
What would you tell family & friends about your experience?
Knowledgeable and dedicated
Apr 17, 2025
What would you tell family & friends about your experience?
He is the best doctor ever! Caring, concerned, explains things clearly, really listens!
Apr 16, 2025
What would you tell family & friends about your experience?
Attentive, caring, through
Apr 16, 2025
What would you tell family & friends about your experience?
Dr Desouza makes me feel like a family.On a personal level. She would explain detail and follow through.
Apr 16, 2025
What would you tell family & friends about your experience?
Dr Gupta is very easy to talk to.
Apr 15, 2025
What would you tell family & friends about your experience?
Absolutely. Dr. Reddy is wonderful and has great “bed side manner’.
Apr 15, 2025
What would you tell family & friends about your experience?
it was fine, and to the point. Everything was made clear.
Apr 15, 2025
What would you tell family & friends about your experience?
He’s compassionate and understanding of the issues and will do his best to help us get through this difficult period.