Epic Care - Castro Valley

Medical Oncology Hematology Radiation Oncology Internal Medicine Endocrinology Family Medicine

20400 Lake Chabot Rd, Ste 102

Castro Valley, CA 94546 Directions

510-247-9227

epic-care.com

4.9 out of 5

2,936 verified ratings

2,936 Ratings, 1,434 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 21, 2026
What would you tell family & friends about your experience?
Very friendly

Apr 16, 2026
What would you tell family & friends about your experience?
I feel like I'm finally being supported by my medical team. I have been very displeased by the United Healthcare coverage until my interactions with Armida. She gets me, she's concerned for me and actually spends time to assure I'm getting the best treatments for my medical issues, both physical and mental.

Apr 16, 2026
What would you tell family & friends about your experience?
She is knowledgeable, professional and thorough. She is efficient and well-prepared for patient visits.

Apr 15, 2026
What would you tell family & friends about your experience?
Dr Niaz has been the best Dr I have ever had. I would refer him to anyone!!!

Apr 15, 2026
What would you tell family & friends about your experience?
He was very professional. We appreciated all of the time he spent with us and his explanations. He was very calming..

Apr 14, 2026
What would you tell family & friends about your experience?
Dr. Dao gives good feedback and explains well. He is very patient with all of my questions and gives informative answers. He and his staff saved my life. He seems to be very interested in how I am doing. He is a very good Doctor and person.

Apr 13, 2026
What would you tell family & friends about your experience?
Dr. Dhawan is very personable and confident. I feel like I’m in good hands in his care.

Apr 13, 2026
What would you tell family & friends about your experience?
She remembers you, listens and offers sound advice.

Apr 13, 2026
What would you tell family & friends about your experience?
helpful, knowledgeable, professional and courteous. Glad I have access to great doctor and health care .

Apr 10, 2026
What would you tell family & friends about your experience?
He is personable and reviews/explains things in detail.

Apr 9, 2026
What would you tell family & friends about your experience?
Warm, very knowledgeable. Makes you feel like you are her most important patient.

Apr 7, 2026
What would you tell family & friends about your experience?
I'm grateful to have Dr. Dhawan as my primary physician.

Apr 3, 2026
What would you tell family & friends about your experience?
Hope my Family & Friends NEVER Need to see an Oncologist...IF a recommendation was necessitated. Dr. Neha DeSouza would be BEST IN CLASS

Apr 2, 2026
What would you tell family & friends about your experience?
DR.REDDY is a very caring Doctor,he explains every concerns you might have in a language youcan understand

Apr 2, 2026
What would you tell family & friends about your experience?
If you ever need an Oncologist, contact Dr. Shelly Gupta

Mar 31, 2026
What would you tell family & friends about your experience?
Great and kind man

Mar 31, 2026
What would you tell family & friends about your experience?
Excellent doctor

Mar 31, 2026
What would you tell family & friends about your experience?
He is capable, professional and I feel thorough practioner

Mar 31, 2026
What would you tell family & friends about your experience?
Awesome

Mar 30, 2026
What would you tell family & friends about your experience?
Dr. Gupta is thorough technically and has great communication skills in explaining your medical situation.

Mar 27, 2026
What would you tell family & friends about your experience?
This was my first visit with Dr. Dhawan. He was very supportive in understanding my health concerns and provided the needed medication and followup instructions. I am looking for a new PCP, so I feel Dr Dhawan can be my PCP.

Mar 26, 2026
What would you tell family & friends about your experience?
I would recommend Dr Srikanth Reddy for his medical expertise, clear diagnosis and explanation of diagnosis and treatment.

Mar 25, 2026
What would you tell family & friends about your experience?
Totally the best! He says his "job is to make people feel better" and he does that, even beyond the reason for my visit.

Mar 25, 2026
What would you tell family & friends about your experience?
Professional, thorough, and friendly. Dr Reddy patiently answers your question and makes the patient feel like this is a Doctor who cares about his patients.

Mar 24, 2026
What would you tell family & friends about your experience?
Very professional

Mar 24, 2026
What would you tell family & friends about your experience?
Caring staff and wonderful informative Doctor!

Mar 24, 2026
What would you tell family & friends about your experience?
Good rapport, good physician, evidence based and follows up well. Very patient forward thinking.

Mar 20, 2026
What would you tell family & friends about your experience?
Always good he takes the time to go over everything with me

Mar 20, 2026
What would you tell family & friends about your experience?
Very good

Mar 20, 2026
What would you tell family & friends about your experience?
He is a very good listener and very knowledgeable and concerned about me and how I feel about every aspect of my breast cancer journey. He continues to help me decide what to do next so I don’t forget what is needed to complete each and every coming event such as infusions and possibly taking medications ,he doesn’t jump quickly to make me anxious and scared and he never forces me to make sudden decisions that are not good for me. He says it’s my decision what I want for own body and no one else can tell me what I should do. He says this in a very calm voice.Thats why he is a very good doctor and I would recommend him to anyone looking for an oncologist.

Mar 19, 2026
What would you tell family & friends about your experience?
very good

Mar 19, 2026
What would you tell family & friends about your experience?
The staff were very efficient & friendly. Sara took time to listen to any concerns and address them.

Mar 18, 2026
What would you tell family & friends about your experience?
Dr Niaz is a wonderful doctor. Besides his expertise, he is compassionate, caring and a great listener. He never rushes. He takes time to answer all the questions and concerns.

Mar 17, 2026
What would you tell family & friends about your experience?
Dr Niaz is very pleasant and encouraging. He is thorough and well informed on current treatments. A plus rating.

Mar 17, 2026
What would you tell family & friends about your experience?
friendly and informative doctor

Mar 17, 2026
What would you tell family & friends about your experience?
He is so nice and thorough,he's a good Doctor 👍

Mar 16, 2026
What would you tell family & friends about your experience?
Great

Mar 13, 2026
What would you tell family & friends about your experience?
I tell everyone that I have the best care from the doctor and staff.

Mar 13, 2026
What would you tell family & friends about your experience?
Excellent listener who offers sound advice about my health issues

Mar 12, 2026
What would you tell family & friends about your experience?
He is very efficient and caring. He always knows my tests and results and his concern is very appreciated.

Mar 12, 2026
What would you tell family & friends about your experience?
If they were in need of a good oncologist, I wouldn't hesitate to recommend Dr. Reddy

Mar 12, 2026
What would you tell family & friends about your experience?
Great doctor takes time explaining listening to patient

Mar 11, 2026
What would you tell family & friends about your experience?
Will always recommend her to anybody

Mar 10, 2026
What would you tell family & friends about your experience?
Everyone at the office was friendly. Dr.Dao answered all my concerns about my condition and I look forward to my follow up.

Mar 10, 2026
What would you tell family & friends about your experience?
I am fortunate to have the care of Dr. Srikanth Reddy who is a superior communicator and who appears to be truly concerned with the well-being of his patients. He shares scientific information about my polycythemia vera (PV) condition with me. I am fascinated by and comforted with his vast knowledge of PV. I am profoundly grateful for his recent recommendation for phlebotomies. It appears that these blood draws have had a remarkably positive effect to relieve my mental fatigue 100% in my opinion. The brightness of my typical personality has returned. The brain fog is gone. I have my typical mental energy for long conversations. My brain eagerly composes poems again -- I had been/am an internationally read poet. I'm thrilled to have my mental energy back. My poetry is better than ever --- compressed, vivid, scintillating.

Mar 10, 2026
What would you tell family & friends about your experience?
Good experience

Mar 9, 2026
What would you tell family & friends about your experience?
Very nice and you will feel very comfortable

Mar 9, 2026
What would you tell family & friends about your experience?
She was very professional

Mar 9, 2026
What would you tell family & friends about your experience?
Clinic was modern and clean, doctor was friendly and seemed quite competent. Very professional.

Mar 9, 2026
What would you tell family & friends about your experience?
Great first visit. However, access to parking for a mobility impaired patient, being escorted/driven by a somewhat mobility impaired person is impossible.