Neha De Souza, MD
Hematologist
Epic Care
20400 Lake Chabot Rd, Ste 102
Castro Valley, CA 94546 Directions
4.9 out of 5
186 verified ratings
3 Locations
20400 Lake Chabot Rd, Ste 102
Castro Valley, CA 94546
186 Ratings, 100 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 12, 2025
What would you tell family & friends about your experience?
I feel that I am in good hands.
Jun 11, 2025
What would you tell family & friends about your experience?
Very polite and pleasant doctor
Jun 11, 2025
What would you tell family & friends about your experience?
Dr. DeSouza address my recent scan and answered my questions. It all went well.
Jun 9, 2025
What would you tell family & friends about your experience?
Very friendly and informed provider.
Jun 5, 2025
What would you tell family & friends about your experience?
great
Jun 4, 2025
What would you tell family & friends about your experience?
Doctor is caring and thoroughly follow-up on the patient’s well-being.
Jun 4, 2025
What would you tell family & friends about your experience?
Excellent
Jun 3, 2025
What would you tell family & friends about your experience?
Excellent
May 28, 2025
What would you tell family & friends about your experience?
She will go over your test results, address all your concerns, and answer all your questions.
May 27, 2025
What would you tell family & friends about your experience?
I would recommend her she is a very good and knowlegeble doctor.
May 27, 2025
What would you tell family & friends about your experience?
Bright, skilled and compassionate doctor.
May 21, 2025
What would you tell family & friends about your experience?
Very satisfied
May 1, 2025
What would you tell family & friends about your experience?
very professional
Apr 30, 2025
What would you tell family & friends about your experience?
That she is very professional, kinda, clear, and detailed.
Apr 22, 2025
What would you tell family & friends about your experience?
Very professional would recommend going to her
Apr 17, 2025
What would you tell family & friends about your experience?
Knowledgeable and dedicated
Apr 16, 2025
What would you tell family & friends about your experience?
Dr Desouza makes me feel like a family.On a personal level. She would explain detail and follow through.
Apr 15, 2025
What would you tell family & friends about your experience?
That she truly is a beautiful Doctor who cares about her patients health and wellness both physically but mentally as well. I'm blessed to have her as my doctor and the rest of the Epic family team as well. Thank you everyone 🙏
Apr 14, 2025
What would you tell family & friends about your experience?
good helpful doctor
Apr 11, 2025
What would you tell family & friends about your experience?
She is very knowledgeable and addresses my concerns appropriately
Apr 4, 2025
What would you tell family & friends about your experience?
She's Bright, Upbeat. ENGAGING, listens Well. COMMUNICATES Clearly, Advises "Next Steps" (ensuring Continuity of Care( and Best if All: Allows Joyful Good News as a Participant not just a dispassionate M.D.
Apr 3, 2025
What would you tell family & friends about your experience?
Dr. Neha was responsive to my inquiry. I had an urgent request to my mom's oncologist, who is unavailable. Dr. Desouza monitored our communication and responded immediately.
Apr 3, 2025
What would you tell family & friends about your experience?
She is a good and caring person.
Apr 2, 2025
What would you tell family & friends about your experience?
Very satisfied
Apr 1, 2025
What would you tell family & friends about your experience?
Very well, please.Excellent physician wouldn't have anyone else to service.My condition , I am very well pleased
Mar 31, 2025
What would you tell family & friends about your experience?
Doctor is punctual, very efficient and patiently listens and answer any questions.
Mar 24, 2025
What would you tell family & friends about your experience?
One of the things I really appreciate is that she answers all my questions and addresses all my concerns.
Mar 20, 2025
What would you tell family & friends about your experience?
She listens!
Mar 19, 2025
What would you tell family & friends about your experience?
She will take time to explain the case and resolution .
Mar 17, 2025
What would you tell family & friends about your experience?
professional , knowledgeable and helpful
Feb 25, 2025
What would you tell family & friends about your experience?
She's really attentive and stays on top of your health condition and always takes quick action to respond to your needs such as prescription for pain, diarrhea, etc.
Feb 24, 2025
What would you tell family & friends about your experience?
Good very satisfied and happy
Feb 20, 2025
What would you tell family & friends about your experience?
Responsive. Let me know exactly how I was going to be treated and exactly when my appointments would start. I felt relieved that my care would continue
Feb 10, 2025
What would you tell family & friends about your experience?
Very informative really nice.
Feb 10, 2025
What would you tell family & friends about your experience?
She is very knowledgeable. She really good at what she does.
Jan 30, 2025
What would you tell family & friends about your experience?
Excellent
Jan 8, 2025
What would you tell family & friends about your experience?
She’s a good doctor🙏
Dec 17, 2024
What would you tell family & friends about your experience?
Great
Dec 17, 2024
What would you tell family & friends about your experience?
Very good. Knows what she's doing. Knowledgeable. Highly recommend
Dec 16, 2024
What would you tell family & friends about your experience?
Dr. Neha Desouza, MD is a great doctor because she listens to me and any questions, I ask her regarding my illness or medication, she explains clearly so I can understand. I feel Dr. Desouza cares about her patients and doesn't treat them like a number.
Dec 12, 2024
What would you tell family & friends about your experience?
She is very professional and makes me feel comfortable in asking questions and receiving answers.
Dec 4, 2024
What would you tell family & friends about your experience?
She is knowledgeable, personable and made me feel comfortable.
Nov 27, 2024
What would you tell family & friends about your experience?
She was warm, empathetic, smart and kind
Nov 19, 2024
What would you tell family & friends about your experience?
Dr Desouza is personable and knowledgeable. She made me comfortable with ordering more blood test and setting up a video appointment.
Nov 14, 2024
What would you tell family & friends about your experience?
Delivered Great News...Responsive to questions...layed out future expectations & follow-up care...efficient & thorough to the vest of my knowledge...Kind & Respectful
Nov 12, 2024
What would you tell family & friends about your experience?
Very good
Nov 12, 2024
What would you tell family & friends about your experience?
She will help you
Nov 7, 2024
What would you tell family & friends about your experience?
Excellent
Oct 29, 2024
What would you tell family & friends about your experience?
As soon as you have a seat you feel comfortable and think about coffee because you feel family By time you discover that you’re talking to a doctor
Oct 28, 2024
What would you tell family & friends about your experience?
She inspires trust and explains what i need to do to maximize my battle plan