Neha De Souza, MD
Hematologist
Epic Care
20400 Lake Chabot Rd, Ste 102
Castro Valley, CA 94546 Directions
4.9 out of 5
165 verified ratings
3 Locations
20400 Lake Chabot Rd, Ste 102
Castro Valley, CA 94546
165 Ratings, 87 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 30, 2025
What would you tell family & friends about your experience?
That she is very professional, kinda, clear, and detailed.
Apr 22, 2025
What would you tell family & friends about your experience?
Very professional would recommend going to her
Apr 17, 2025
What would you tell family & friends about your experience?
Knowledgeable and dedicated
Apr 16, 2025
What would you tell family & friends about your experience?
Dr Desouza makes me feel like a family.On a personal level. She would explain detail and follow through.
Apr 15, 2025
What would you tell family & friends about your experience?
That she truly is a beautiful Doctor who cares about her patients health and wellness both physically but mentally as well. I'm blessed to have her as my doctor and the rest of the Epic family team as well. Thank you everyone 🙏
Apr 14, 2025
What would you tell family & friends about your experience?
good helpful doctor
Apr 11, 2025
What would you tell family & friends about your experience?
She is very knowledgeable and addresses my concerns appropriately
Apr 4, 2025
What would you tell family & friends about your experience?
She's Bright, Upbeat. ENGAGING, listens Well. COMMUNICATES Clearly, Advises "Next Steps" (ensuring Continuity of Care( and Best if All: Allows Joyful Good News as a Participant not just a dispassionate M.D.
Apr 3, 2025
What would you tell family & friends about your experience?
Dr. Neha was responsive to my inquiry. I had an urgent request to my mom's oncologist, who is unavailable. Dr. Desouza monitored our communication and responded immediately.
Apr 3, 2025
What would you tell family & friends about your experience?
She is a good and caring person.
Apr 2, 2025
What would you tell family & friends about your experience?
Very satisfied
Apr 1, 2025
What would you tell family & friends about your experience?
Very well, please.Excellent physician wouldn't have anyone else to service.My condition , I am very well pleased
Mar 31, 2025
What would you tell family & friends about your experience?
Doctor is punctual, very efficient and patiently listens and answer any questions.
Mar 24, 2025
What would you tell family & friends about your experience?
One of the things I really appreciate is that she answers all my questions and addresses all my concerns.
Mar 20, 2025
What would you tell family & friends about your experience?
She listens!
Mar 19, 2025
What would you tell family & friends about your experience?
She will take time to explain the case and resolution .
Mar 17, 2025
What would you tell family & friends about your experience?
professional , knowledgeable and helpful
Feb 25, 2025
What would you tell family & friends about your experience?
She's really attentive and stays on top of your health condition and always takes quick action to respond to your needs such as prescription for pain, diarrhea, etc.
Feb 24, 2025
What would you tell family & friends about your experience?
Good very satisfied and happy
Feb 20, 2025
What would you tell family & friends about your experience?
Responsive. Let me know exactly how I was going to be treated and exactly when my appointments would start. I felt relieved that my care would continue
Feb 10, 2025
What would you tell family & friends about your experience?
Very informative really nice.
Feb 10, 2025
What would you tell family & friends about your experience?
She is very knowledgeable. She really good at what she does.
Jan 30, 2025
What would you tell family & friends about your experience?
Excellent
Jan 8, 2025
What would you tell family & friends about your experience?
She’s a good doctor🙏
Dec 17, 2024
What would you tell family & friends about your experience?
Great
Dec 17, 2024
What would you tell family & friends about your experience?
Very good. Knows what she's doing. Knowledgeable. Highly recommend
Dec 16, 2024
What would you tell family & friends about your experience?
Dr. Neha Desouza, MD is a great doctor because she listens to me and any questions, I ask her regarding my illness or medication, she explains clearly so I can understand. I feel Dr. Desouza cares about her patients and doesn't treat them like a number.
Dec 12, 2024
What would you tell family & friends about your experience?
She is very professional and makes me feel comfortable in asking questions and receiving answers.
Dec 4, 2024
What would you tell family & friends about your experience?
She is knowledgeable, personable and made me feel comfortable.
Nov 27, 2024
What would you tell family & friends about your experience?
She was warm, empathetic, smart and kind
Nov 19, 2024
What would you tell family & friends about your experience?
Dr Desouza is personable and knowledgeable. She made me comfortable with ordering more blood test and setting up a video appointment.
Nov 14, 2024
What would you tell family & friends about your experience?
Delivered Great News...Responsive to questions...layed out future expectations & follow-up care...efficient & thorough to the vest of my knowledge...Kind & Respectful
Nov 12, 2024
What would you tell family & friends about your experience?
Very good
Nov 12, 2024
What would you tell family & friends about your experience?
She will help you
Nov 7, 2024
What would you tell family & friends about your experience?
Excellent
Oct 29, 2024
What would you tell family & friends about your experience?
As soon as you have a seat you feel comfortable and think about coffee because you feel family By time you discover that you’re talking to a doctor
Oct 28, 2024
What would you tell family & friends about your experience?
She inspires trust and explains what i need to do to maximize my battle plan
Oct 22, 2024
What would you tell family & friends about your experience?
Dr. D’Souza was informative, patient, and took all the time necessary to answer our questions and explain treatment options.
Oct 11, 2024
What would you tell family & friends about your experience?
Dr. DeSouza is excellent at listening to me as her patient and explaining the questions I have asked her in detail. She did not make me feel like a number but a person who needed help with my illness. I thank God for being able to find Dr. DeSouza. I have spoken to my family and close friends about her, and we're all happy.
Sep 25, 2024
What would you tell family & friends about your experience?
Excellent
Sep 17, 2024
What would you tell family & friends about your experience?
It was great. She answered all my questions. She also called me on the phone to update me on some test a couple of days later. I want to say Thank You
Aug 27, 2024
What would you tell family & friends about your experience?
Very knowledgeable and personable as well
Aug 27, 2024
What would you tell family & friends about your experience?
She is great in so many ways!
Aug 16, 2024
What would you tell family & friends about your experience?
She is a good listner. She cares about me as her patient.
Aug 12, 2024
What would you tell family & friends about your experience?
She was so compassionate and doctor smart 🤓
Aug 6, 2024
What would you tell family & friends about your experience?
I would explain to them that Dr. Desouza is very attentive I felt comfortable explaining my condition to her and I look forward to my next visit with her.
Aug 6, 2024
What would you tell family & friends about your experience?
Dr DeSouza is a kind, respectful, knowledgeable and a caring doctor.
Aug 5, 2024
What would you tell family & friends about your experience?
The doctor was very kind, she gave me security and confidence.
Aug 1, 2024
What would you tell family & friends about your experience?
Very satisfied Dr Neha Desouza very good doctor she listen you and suggesting what to do friendly and resoectful. I like Epic Care the receptionist are respectful and accomodating the nurses also nice
Aug 1, 2024
What would you tell family & friends about your experience?
The Doctor is very kind and knowledgeable