Neha De Souza, MD
Hematologist
Epic Care
20400 Lake Chabot Rd, Ste 102
Castro Valley, CA 94546 Directions
4.9 out of 5
218 verified ratings
3 Locations
20400 Lake Chabot Rd, Ste 102
Castro Valley, CA 94546
218 Ratings, 115 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 23, 2025
What would you tell family & friends about your experience?
Yes Dr Neha Desouza is good doctor respectful and undetstanding
Sep 23, 2025
What would you tell family & friends about your experience?
That she is an awesome doctor; she is very respectful,.and compassionate with her patiences and explains as well as answers all my questions.
Sep 22, 2025
What would you tell family & friends about your experience?
She is to the point . No nonsense, listens and responds caring and professional. Addressed all my questions
Sep 19, 2025
What would you tell family & friends about your experience?
Dr. DeSouza is a competent, caring physician whom I trust.
Sep 11, 2025
What would you tell family & friends about your experience?
Very courteous and professional, she asks questions to ensure you are actually doing well, and she touches on the significant things from your last visit to ensure you are receiving great follow up care. She listens intently and responds to what you are saying.
Sep 3, 2025
What would you tell family & friends about your experience?
Thank you
Aug 22, 2025
What would you tell family & friends about your experience?
Very good
Aug 19, 2025
What would you tell family & friends about your experience?
She is great and is there when I need her.
Aug 19, 2025
What would you tell family & friends about your experience?
She's nice, she explained, she shows caring
Aug 11, 2025
What would you tell family & friends about your experience?
Great
Aug 7, 2025
What would you tell family & friends about your experience?
Very professional , insightful, matter of fact. Taking care of business. Got instructions and a path for further appointments
Aug 1, 2025
What would you tell family & friends about your experience?
Dr. DeSouza is caring, professional and thorough. I appreciate Dr. DeSouza and all she does to assist me through this troubling disease. Many thanks to her.
Jul 30, 2025
What would you tell family & friends about your experience?
She is a kind and compassionate doctor who really cares about her patients.
Jul 25, 2025
What would you tell family & friends about your experience?
Love and respect This is what you always feel and enjoy
Jun 25, 2025
What would you tell family & friends about your experience?
Excellent
Jun 12, 2025
What would you tell family & friends about your experience?
I feel that I am in good hands.
Jun 11, 2025
What would you tell family & friends about your experience?
Very polite and pleasant doctor
Jun 11, 2025
What would you tell family & friends about your experience?
Dr. DeSouza address my recent scan and answered my questions. It all went well.
Jun 9, 2025
What would you tell family & friends about your experience?
Very friendly and informed provider.
Jun 5, 2025
What would you tell family & friends about your experience?
great
Jun 4, 2025
What would you tell family & friends about your experience?
Doctor is caring and thoroughly follow-up on the patient’s well-being.
Jun 4, 2025
What would you tell family & friends about your experience?
Excellent
Jun 3, 2025
What would you tell family & friends about your experience?
Excellent
May 28, 2025
What would you tell family & friends about your experience?
She will go over your test results, address all your concerns, and answer all your questions.
May 27, 2025
What would you tell family & friends about your experience?
I would recommend her she is a very good and knowlegeble doctor.
May 27, 2025
What would you tell family & friends about your experience?
Bright, skilled and compassionate doctor.
May 21, 2025
What would you tell family & friends about your experience?
Very satisfied
May 1, 2025
What would you tell family & friends about your experience?
very professional
Apr 30, 2025
What would you tell family & friends about your experience?
That she is very professional, kinda, clear, and detailed.
Apr 22, 2025
What would you tell family & friends about your experience?
Very professional would recommend going to her
Apr 17, 2025
What would you tell family & friends about your experience?
Knowledgeable and dedicated
Apr 16, 2025
What would you tell family & friends about your experience?
Dr Desouza makes me feel like a family.On a personal level. She would explain detail and follow through.
Apr 15, 2025
What would you tell family & friends about your experience?
That she truly is a beautiful Doctor who cares about her patients health and wellness both physically but mentally as well. I'm blessed to have her as my doctor and the rest of the Epic family team as well. Thank you everyone 🙏
Apr 14, 2025
What would you tell family & friends about your experience?
good helpful doctor
Apr 11, 2025
What would you tell family & friends about your experience?
She is very knowledgeable and addresses my concerns appropriately
Apr 4, 2025
What would you tell family & friends about your experience?
She's Bright, Upbeat. ENGAGING, listens Well. COMMUNICATES Clearly, Advises "Next Steps" (ensuring Continuity of Care( and Best if All: Allows Joyful Good News as a Participant not just a dispassionate M.D.
Apr 3, 2025
What would you tell family & friends about your experience?
Dr. Neha was responsive to my inquiry. I had an urgent request to my mom's oncologist, who is unavailable. Dr. Desouza monitored our communication and responded immediately.
Apr 3, 2025
What would you tell family & friends about your experience?
She is a good and caring person.
Apr 2, 2025
What would you tell family & friends about your experience?
Very satisfied
Apr 1, 2025
What would you tell family & friends about your experience?
Very well, please.Excellent physician wouldn't have anyone else to service.My condition , I am very well pleased
Mar 31, 2025
What would you tell family & friends about your experience?
Doctor is punctual, very efficient and patiently listens and answer any questions.
Mar 24, 2025
What would you tell family & friends about your experience?
One of the things I really appreciate is that she answers all my questions and addresses all my concerns.
Mar 20, 2025
What would you tell family & friends about your experience?
She listens!
Mar 19, 2025
What would you tell family & friends about your experience?
She will take time to explain the case and resolution .
Mar 17, 2025
What would you tell family & friends about your experience?
professional , knowledgeable and helpful
Feb 25, 2025
What would you tell family & friends about your experience?
She's really attentive and stays on top of your health condition and always takes quick action to respond to your needs such as prescription for pain, diarrhea, etc.
Feb 24, 2025
What would you tell family & friends about your experience?
Good very satisfied and happy
Feb 20, 2025
What would you tell family & friends about your experience?
Responsive. Let me know exactly how I was going to be treated and exactly when my appointments would start. I felt relieved that my care would continue
Feb 10, 2025
What would you tell family & friends about your experience?
Very informative really nice.
Feb 10, 2025
What would you tell family & friends about your experience?
She is very knowledgeable. She really good at what she does.