Baptist Primary Care - Durbin Park

550 Durbin Pavilion Drive, Suite G101

St. Johns, FL 32259 Directions

(904) 770-2095

www.baptistjax.com

4.9 out of 5

925 verified ratings

925 Ratings, 487 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 25, 2025
Let's start with the front staff, they are friendly and efficient. Maddie, the PA is wonderful. She knows you, respects you and meets you with a friendly smile and warm welcome. The main event is Dr Herring. He comes in with a smile and a let's do this together attitude. No shaming or criticism, just a willingness to helping you. Love this office.

Jan 25, 2025
I’m an established patient. I find that I’m able to get an appointment within a very reasonable period of time to address an illness. Once there, things run on time, with minimal wait time to be seen by the provider. I’ve seen my doctor, as well as PA Rachel and NP Vanessa (depending on appointment availability) and have been satisfied with the care given by each provider. The practice seems efficiently run in all areas.

Jan 23, 2025
Everything was great and fast professional service!

Jan 19, 2025
Love the entire staff!!! The drs are amazing as is there staff!!! Great place to go!!

Jan 19, 2025
Very capable and friendly staff.

Jan 16, 2025
Very professional office.

Jan 14, 2025
Prompt and courteous Staff. Very clean, and Dr Herring was very interested in our needs, we just moved here from Virginia we needed help finding specialist doctors for our needs and he has all ready got us appoints for those specialists

Jan 14, 2025
Friendly and efficient

Jan 13, 2025
My tech and doctor was amazing. They both had amazing bed side manner. They were both very informative and did everything they could to assist me. Thank you BOTH. 😊

Jan 13, 2025
Great staff and doctors!

Jan 12, 2025
Friendly atmosphere

Jan 11, 2025
Conveniently located and very spacious.

Jan 10, 2025
The team of doctors and nurses are absolutely amazing. Incredibly caring, kind , generous and thoughtful.

Jan 9, 2025
Excellent staff!

Jan 5, 2025
everyone is very nice and friendly and helpful

Jan 5, 2025
its clean with friendly competent staff. no long wait times

Jan 5, 2025
Dr and staff

Jan 5, 2025
Short wait time if any, staff is friendly and professional. I’m comfortable with Drs and PA

Jan 2, 2025
Very friendly and helpful. Prompt service. A very positive experience.

Dec 26, 2024
This office is the best in the baptist system. I have used Baptist for over 30 years. All of the Staff and the Office manager, Brooke are so professional and helpful. I feel that they are really concerned about giving the best medical care possible..

Dec 26, 2024
Its proximity to where I live. The staff is professional and friendly.

Dec 26, 2024
Very pleasant and efficient

Dec 23, 2024
Kim iis very nice and thorough. Office staff is very courteous and helpful.

Dec 22, 2024
Accommodating, understanding, thorough.

Dec 22, 2024
Location is convenient. I like my doctor, Dr. Kyle Herring The office staff and nurses are top notch!

Dec 20, 2024
Love this office...

Dec 20, 2024
Friendly professional staff. Appointment times are met.

Dec 18, 2024
It was wonderful to be able to schedule an appointment the day we requested it. Nurse Practioner Vanessa was great with my father.

Dec 18, 2024
Every thing ran efficiently, they told you what they were going to do and they did it. Wait times were not long at all.

Dec 18, 2024
You listen to me and take care of anything I need.

Dec 16, 2024
I appreciated how quickly they got me in and for taking their time to review my symptoms.

Dec 16, 2024
Convenient location. Amiable staff. Available appointments

Dec 14, 2024
Friendly. Quick service.

Dec 14, 2024
Office staff is very friendly and accomodating

Dec 12, 2024
Able to get appointments quickly. knowledgeable. And friendly staff.

Dec 12, 2024
It was good and the doctor was attentive and helped me understand all my questions

Dec 12, 2024
Friendly staff Responsive service

Dec 12, 2024
Everyone is friendly and helpful. Have been going to this location for several years and evem though i have moved across town to Jacksonville southside still travel the Durbin location to see Dr Truong.

Dec 12, 2024
Very convenient. Very friendly staff.

Dec 12, 2024
My recent visit was very positive. Dr. Ulatowski was thorough, listened to my concerns, and provided clear explanations. Overall, it was a great experience.

Dec 9, 2024
Staff and physician very efficient, professional and personable! Always on time.

Dec 7, 2024
Rapid response to booking appointments. Attentive doctors and PA’s. Friendliness of everyone in the office.

Dec 7, 2024
Clean, friendly and very concerned for the patient.

Dec 6, 2024
Friendly and easy to work with staff

Dec 5, 2024
Doctor and staff were very professional and courteous

Dec 5, 2024
Convenient, courteous service

Nov 30, 2024
Excellent staff, extremely competent and caring

Nov 30, 2024
I called at 9:30 and they got me right in. They diagnosed what i had as a sinus infection, not just an ordinary cold. They gave me the antibiotic and told me what OTC to take and in a couple days, i was already feeling better after being sick for a week. As always, everyone was very friend. 11 out of 10 stars!

Nov 30, 2024
Knowledgeable staff from the front office to the back office. Nurses are all very friendly and helpful. Dr. Herring listens, which seems to be a rare commodity with doctors recently. He is cognizant of all health issues affecting his patients and make recommendations based on that. Maddie, Dr. Herring's nurse, is a gem. She makes you feel comfortable and thoroughly covers your chart every visit.

Nov 28, 2024
Great staff and doctors!! Very courteous and professional. Excellent care!!