Baptist Primary Care - Durbin Park

550 Durbin Pavilion Drive, Suite G101

St. Johns, FL 32259 Directions

(904) 770-2095

www.baptistjax.com

4.9 out of 5

2,292 verified ratings

2,292 Ratings, 1,259 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 21, 2026
Dr Herring is great! I love the entire staff, every visit is a pleasure.

Feb 20, 2026
Friendly staff, clean office, knowledgeable provider.

Feb 19, 2026
everybody is friendly and helpful

Feb 19, 2026
Clean. Quick and efficient. Friendly. Nice decorations during seasons and holidays. Not rushed.

Feb 19, 2026
Everything! Office staff amazing! Wait time doesn't exist. Doctors reassuring!

Feb 17, 2026
Great office staff! Very little wait time! Dr Herring is a great listener and makes me very comfortable with any medical concerns

Feb 17, 2026
Dr. Truong is wonderful! The staff made me feel at ease and treated me with great compassion. They are extremely knowledgeable and answered all my questions. The atmosphere was clean and welcoming!

Feb 16, 2026
Friendly, Professional, Personable, Timely. Dr Herring spent time really listening to me and not once did I feel rushed

Feb 15, 2026
overall clean, and efficient. Staff is very friendly. no long waits

Feb 14, 2026
Friendly, curteous, professional staff...less waiting time, nice waiting area.

Feb 14, 2026
Everyone is always so friendly and very professional

Feb 14, 2026
outstanding care

Feb 12, 2026
Able to see me quickly when I had a problem and communicates well with the portal. I have never felt rushed when I was there.

Feb 12, 2026
Kim is very knowledgeable and nice. Anytime we have needed to be seen they are very accommodating. That’s Priceless when you are sick. We feel we get great care!

Feb 12, 2026
Friendly staff, timely on the appointment, willing to try and accommodate your needs.

Feb 12, 2026
The staff and doctors are very professional, courteous, knowledgeable and very nice. The office is clean and bright.

Feb 12, 2026
Helpful, courteous, friendly, personable, and they're doing their job to the best of their abilities.

Feb 12, 2026
Knowledgeable and caring professionals

Feb 12, 2026
Friendly and personal. I was treated kindly with total satisfaction of my case information.

Feb 11, 2026
Rider @ Front Desk Dr. Truong (Most Importantly) Dr. Truong's RN Megan

Feb 11, 2026
Everyone is very helpful, short waits and clean lobby. Dr Herring is excellent in my book. I see others Doctors for other issues I have deal. He listens to my concerns and recommends how to improve my health. We need more Doctors to patients with their issues.

Feb 11, 2026
As always, friendly and professional

Feb 8, 2026
Everyone is helpful, they spend time to listen to you, and are prompt with responding to calls.

Feb 8, 2026
Great office to work with. Super helpful

Feb 7, 2026
Great staff, wonderful Doctor and Physician Assistant and very good nurse.

Feb 7, 2026
Everyone is so friendly and professional. The Doctors and the PAs take their time with and don’t rush and try to move on to the next patient.

Feb 7, 2026
The nurse that I see takes the time to go over all my concerns. She explains all my testing and it means a lot to me. Everyone at the office is extremely friendly and makes you feel comfortable. I have suggested the office to my friends who are now going to that location.

Feb 6, 2026
PA Vanessa very knowledgeable, helpful and understanding. My first visit with her. I was very impressed

Feb 6, 2026
My Dr is very thorough!

Feb 6, 2026
Very convenient lication. Staff is very caring, friendly and knowledgeable. My messages are replied to promptly. Highly recommend.

Feb 5, 2026
Staff is welcoming warm and attentive.

Feb 5, 2026
had a recent tele health visit NP was very nice-asked questions-answered mine

Feb 4, 2026
Friendly staff Clean

Feb 4, 2026
Easy process to get in and out. Dr. Herring was very attentive and listened to my concerns. He developed a plan and laid out next steps for our follow up visit. The staff was also very friendly.

Feb 4, 2026
The efficiency, courtesy, and high degree of professionalism shown by all the people who assisted me.

Feb 2, 2026
"Dr. Truong team is the best! 🌟 Their service is top-notch, and the team is super supportive. Highly recommend!"

Feb 1, 2026
The doctors we have had are relatable, easy to talk with, understanding and always always help us! Ryder and Brooke have been wonderful faces of the office over the years. Dr Herring is an especially good replacement for Dr [last name]… it’s why we stayed… and we are glad we did. They treat us as family, not just patients.

Jan 30, 2026
Everyone from checking in to checking out has always been very friendly, very professional and answered any question I have.

Jan 30, 2026

Jan 30, 2026
The office itself is very clean and feels safe. The employees are so professional and caring makes you know you will get the best care possible. From the moment you walk in and go to the window to check in it's seamless !!! Can't say enough actually just wish more doctor's offices would be more on top of their game as this office is.

Jan 30, 2026
Everyone is kind and friendly.

Jan 30, 2026
Office location is very convenient. Everyone at the office is fantastic.

Jan 30, 2026
The staff is kind and professional

Jan 29, 2026

Jan 29, 2026
Prompt and professional staff.

Jan 29, 2026
First I like their respect for their patients with appts. Very timely and of course I love Dr Truong. She listen and gives great feedback. Staff is very friendly and accommodating.

Jan 29, 2026
Nurses are great and helpful. Doctor Truong is excellent! Also Ryder at reception has always been able to help.

Jan 27, 2026
friendly and professional

Jan 26, 2026
Never kept waiting and great staff.

Jan 26, 2026
Friendly personal and very little wait times