Baptist Primary Care - Durbin Park

550 Durbin Pavilion Drive, Suite G101

St. Johns, FL 32259 Directions

(904) 770-2095

www.baptistjax.com

4.9 out of 5

2,592 verified ratings

2,592 Ratings, 1,414 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 23, 2026
Location, facilities, professional staff and healthcare providers, communication

May 23, 2026
Friendly staff who listen to me. Also visits are on time .

May 22, 2026
Prompt and open communication

May 22, 2026
I just love all of the staff. So attentive so focused on the patient. Nothing I would change.

May 22, 2026
Love Dr Herring! Personable and easy to talk to Great office staff and nurses!

May 21, 2026
Conveniently located…beautifully appointed…the staff was friendly as well as professional and Dr Sethi was truly wonderful. I left the office feeling genuinely cared for. So incredibly grateful to have found this group…

May 20, 2026
Location, staff, easy to find appointments. Doctor was super nice

May 20, 2026
quick and efficient.

May 20, 2026
Yall are so great people!

May 20, 2026
Consistent professional service across many years

May 20, 2026
Clean offices. Quick in and out

May 20, 2026
The office was clean, staff were friendly and professional. The wait was minimal!

May 19, 2026
Front desk was easy to talk to and welcoming and Dr. Sethi was a very good listener and very thorough, answered any questions I had and due to it being my first visit with him to establish him as my primary doctor, I knew I made the right choice. Kim at the front desk helped me get my mammogram information all set to and walked me through it and was very helpful.

May 18, 2026
Everyone is helpful and I felt my needs were important. Clean, well organized

May 17, 2026
Quick and efficient. No long wait. Dr. Sethi’s is nice and concerned about your wellbeing.

May 16, 2026
Professional,cheerful staff.

May 16, 2026
They are friendly and stay on time .

May 16, 2026
Everyone is always friendly they listen u dont feel like u are being chased out the office they treat u like they care with dignity and respect

May 16, 2026
Everyone is very nice and professional. I did not have to wait long. Dr. Herring is great!

May 16, 2026
Friendly, efficient, accomodating

May 15, 2026
The doctors, nurses, and staff are professional and patient focused. They truly listen to the patient..

May 15, 2026
Everyone is friendly, courteous, professional, knowledgeable, and helpful. They are prompt and thorough in their care. Communication is clear and questions are responded to quickly and completely. I have every confidence in trusting my healthcare to Dr. Herring and the entire staff.

May 14, 2026
The office staff is very friendly, warm, and welcoming. Dr Sethi is so nice and sweet! I'm glad that I chose this office for my care!

May 14, 2026
Friendly staff, nice facilities

May 13, 2026
awesome people

May 10, 2026
The people were so great. Very kind.

May 8, 2026
Pleasant office personal, fast service, clean office

May 8, 2026
It is spotless and the staff is excellent. I followed Dr Sethi from the Jax Beach office. I live In Ponte Vedra and left that office because I have had terrible care since Dr Sethi joined the Durbin office. The staff could not be nicer or more efficient.

May 7, 2026
Everyone is extremely nice and thorough. Easy to make appointments and you don't have to wait very long.

May 7, 2026
Dr Herring is very knowledgeable and ready to help.

May 7, 2026
Staff is beyond excellent. They are all very friendly and caring. They feel more like family then just employees. I give them all my highest rating. Know that going to this office you are going to be getting the best care and concern for your health.

May 6, 2026
Close, clean, efficient, really like my doctor - Dr Herring.

May 6, 2026
Friendly and professional

May 4, 2026
Very Courteous , Friendly and Professional!!

May 4, 2026
Staff, facility, location and Dr. Herring is easy to talk with! Bottom line is great place!

May 2, 2026
I am always greeted by a friendly staff. Everyone is efficient and accommodating.

May 2, 2026
How friendly they are in and you get in on your appointment at the exact time they told you I would recommend them to anybody

May 2, 2026
I had an excellent experience at Baptist Medical Center Durbin Pavilion. The staff was incredibly friendly, welcoming… my appointment started on time, and the whole process was efficient. Dr. Sethi was truly wonderful. He was kind, patient, and took the time to listen carefully to all my concerns. He explained everything clearly and made sure I understood. His professionalism, knowledge, and compassionate care made me feel confident and well cared for. It is rare to find a doctor who combines medical excellence with such genuine empathy. I highly recommend Baptist Medical Center Durbin Pavilion and especially Dr. Sethi to anyone looking for outstanding medical care.

May 1, 2026
The office was extremely clean, staff was all friendly and the doctor took the time to discuss my current medical conditions and what was wrong that day. I felt listened to and did not feel rushed through the appointment.

May 1, 2026
Hygiene, Punctual, Prompt Communication,

Apr 30, 2026
They care and try hard to resolve whatever the health issue is. PA Kim Coggins listens and the rest of the staff is just great.

Apr 30, 2026
Amount of time given to me by doctor Sethi

Apr 29, 2026
Courteous friendly staff ,

Apr 28, 2026
Wonderful staff, nurses, and doctors.

Apr 27, 2026
Ease of getting appointments and professional staff

Apr 27, 2026
I can always get an appointment when needed and Dr. Herring and Maddie are awesome

Apr 26, 2026
Clean, nice staff, always professional, willing to listen and discuss options in your health care.

Apr 25, 2026
This office is the most professional medical office I have ever been too, the staff is and caring. so customer focused .

Apr 24, 2026

Apr 24, 2026
Very good experience & peoples are so nice and efficient