Baptist Primary Care - Durbin Park
550 Durbin Pavilion Drive, Suite G101
St. Johns, FL 32259 Directions
4.9 out of 5
1,419 verified ratings
1,419 Ratings, 788 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 27, 2025
Kyle Herring, DO
Appointments are aways on time, and office personnel friendly and caring.
Jul 27, 2025
Wait time was minimal. Clean areas
Jul 27, 2025
prompt , friendly service
Jul 26, 2025
the staff is very pleasant. no one rushes you during the process of a visit.
Jul 25, 2025
Everything! Location has easy access, everyone is friendly, kind and extremely helpful whether in person, through My Chart or over the phone. Love Dr. Truong! She is friendly, took her time to answer my questions and thoroughly explained everything. She has an excellent bedside manner. I’ve also found Brook to be very friendly and helpful as well. I had hardly any wait time to see the doctor. She and Brook are also very quick to respond to my messages and they do exactly what they say they will. I’ve never had such quick responses from a doctor’s office before. I’ve have no issue traveling over 30 minutes to this office simply because of the excellent care I’ve received just since Wednesday.
Jul 25, 2025
Extremely friendly staff and knowledge doctor. Go out of their way to help with problems. ,If all of Baptist praticies were run like,this office , I would use your physicians all the time
Jul 25, 2025
Professionals
Jul 25, 2025
Friendly and efficient. Listens to patient.
Jul 25, 2025
Great doctor! Good office staff! Usually no waiting in the reception room.
Jul 25, 2025
It’s a Wonderful Dr office. Your seen very quickly, they care about their patients, and communicate well.
Jul 25, 2025
Great team
Jul 25, 2025
Friendliness of the office, clean, polite nurses and front desk. My doctor is amazing she listens to me and takes actually time to see me and I feel she cares about everything I have going on.
Jul 24, 2025
great care provided by staff
Jul 24, 2025
Staff, service and my provider!
Jul 23, 2025
Everything! The staff is so professiional and pleasant. Kim Coggins and Dr [last name] are both amazing. You really get the feeling that everyone there truly cares about you! What a great office!
Jul 23, 2025
You have a friendly and professional staff.
Jul 21, 2025
It is very convenient for me. Appointments are scheduled, where you are not waiting in the waiting area for long periods of time. Very fast service. And friendly staff!
Jul 20, 2025
Courteous and knowledgeable personnel. Great location. They listen to my concerns and provide help.
Jul 19, 2025
The office is clean and welcoming. From check-in to check-out, everyone is friendly and willing to help. My phone calls and portal messages have always been addressed in a timely manner - usually within 24 hours.
Jul 19, 2025
Everything!!!!!
Jul 17, 2025
Friendly Staff and great atmosphere. Strongly recommend.
Jul 17, 2025
Physician Assistant K Coggins provided me an excellent attention to my needs as a patient
Staff members very helpful
Same day appointment was super quick and a
fantastic care
Jul 17, 2025
Love the drs and everyone that works there -- always friendly and helpful, too!
Jul 17, 2025
Very please with the staff and care I receive from this office.
Jul 17, 2025
Friendly, knowledgeable, caring staff.
Jul 14, 2025
Everyone is so friendly and helpful
Jul 14, 2025
The staff is professional, courteous and informative. I do not feel rushed and appreciative them taking the time to answer all my questions.
Jul 14, 2025
The office was clean and the staff were friendly. The doctor Kyle Herring was so great. The appointment did not feel rushed and he listened to all of my concerns. I left feeling like he really cared and was invested in helping me.
Jul 13, 2025
Good location, clean & staff is friendly.
Jul 12, 2025
Was taken at the appointment time. My meeting with Dr. Herring went very well.
Jul 12, 2025
The staff was friendly, and called me for my appointment right on time. I feel very satisfied with the attention and care I received. Dr. Truong is wonderful!
Jul 12, 2025
All the staff is friendly and helpful.
Jul 12, 2025
I love that is always clean and always have beautiful plants
Jul 11, 2025
Fantastic Service
In And Out With Minimal Waiting…
Very Nice Location
Jul 11, 2025
Competent and friendly
Jul 10, 2025
Friendly people
Jul 10, 2025
Clean, well staffed, pleasant environment
Jul 10, 2025
Easy in easy out
Jul 10, 2025
Dr ULATOWSKI and her staff are outstanding
Jul 10, 2025
The entire staff is compassionate and helpful. Everyone goes over and beyond to accommodate you.
Jul 10, 2025
Very clean
Jul 5, 2025
I have been going to the clinic since it opened. Staff is pleasant and it’s a convenient location. And I can get a same day appointment when I call at 8 am.
Jul 5, 2025
The office is very professional . They really care about patients and it shows with every point of contact weather over the phone or in person. This is the best run office that I have ever been to for treatment.
Jul 4, 2025
Dr. Ulatowski has been a great asset to the Baptist community. She is attentive, thorough, and follows through.
Jul 3, 2025
Everything!!
Jul 3, 2025
I had a great experience at this doctor’s office. The staff were incredibly pleasant, welcoming, and attentive from the moment I walked in. They made sure I was comfortable and informed every step of the way. It’s clear they genuinely care about their patients. Highly recommend!
Jul 3, 2025
Staff is wonderful
Jun 30, 2025
Friendly professional staff from check in to check out. Very pleasant experience!
Jun 29, 2025
Easy and fast check in, and taken (to be seen) very quickly. Dr Ulatowski was very attentive to my needs and answered all my question while also making recommendations.
Jun 29, 2025
Everyone is nice and it’s clean.