Baptist Primary Care - Durbin Park

550 Durbin Pavilion Drive, Suite G101

St. Johns, FL 32259 Directions

(904) 770-2095

www.baptistjax.com

4.9 out of 5

1,694 verified ratings

1,694 Ratings, 930 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 28, 2025
Quick and efficient check in and processing. Professional, friendly and helpful staff. Meets all of my needs. Great work!

Sep 28, 2025
Very efficient and welcoming

Sep 27, 2025
The staff they are amazing when you have an appointment you hardly ever have to wait, which is another thing. That’s wonderful. Your appointment at two you see the doctor at two, which is how it really should be. The office cleanliness is stellar and they’re always kind and spot on and they’re very caring and take care of you and they listen.

Sep 26, 2025
Very personable, professional.

Sep 26, 2025
Dr Herring actually gave me the time of day and listens to the questions that I have and actually gives me thoughtful responses in this day and age it's really hard to find a provider who actually take the time and actually answer all the questions at hand and who is actually patient with you but Dr Herring does that all the time very much appreciate him

Sep 26, 2025
Staff is very kind and caring. Dr. Herring takes the time to make sure all questions/concerns are addressed.

Sep 25, 2025
Minimal wait time, friendly staff and doctors will suggest alternate resolutions to issues rather than just write a prescription for medications.

Sep 25, 2025
Small and friendly.

Sep 25, 2025
Great staff, clean office. Doctor and assistant were kind patient and attentive

Sep 25, 2025
Courteous, professional, efficient, good care.

Sep 25, 2025
I love the doctors and staff. They are genuinely interested in you as a person and listen to your concerns. I recommend this group highly.

Sep 25, 2025
Doctors are knowable , staff very accommodating, clean facilities.

Sep 24, 2025
Professional, warm, and engaging.

Sep 24, 2025
THE OFFICES ARE STAFFED WITH SMART HELPFUL PROFESSINALS. AND: ARE VERY CLEAN WITH CLIENT CENTERED FURNISHINGS...

Sep 24, 2025
Good diversity, very professional, and the people who work there really care about the patients.

Sep 22, 2025
Great team, from making an appointment to the nurses and doctors.

Sep 22, 2025
outstanding service

Sep 21, 2025
Everyone is kind, professional and takes time and care with us. We look forward to our visits because we know we will always be treated with kindness, professionalism and care by ALL the staff from the sign in with Ryder to Every staff member we encounter. Baptist South is the Best. ❤️

Sep 21, 2025
Excellent staff - from reception to Physician evaluation !

Sep 21, 2025
Staff and the doctor. Excellent service. Prompt. Dr Truong is Very warm and professional.

Sep 20, 2025
Everyone is friendly and professional. Offices are always clean.

Sep 20, 2025
Everyone was extremely nice and helpful and knowledgeable.

Sep 20, 2025
The staff are all extremely welcoming and cheerful. The ambiance is pleasant and the wait was not long.

Sep 19, 2025
Great office and people

Sep 19, 2025
Welcoming environment and friendly staff.

Sep 19, 2025
Excellent care and very friendly.

Sep 18, 2025
Friendliest staff Dr. Herring is easy to talk to and solves any problems.

Sep 18, 2025
Never wait very long and never feel rushed

Sep 18, 2025
Friendly and knowledgeable staff and doctors. Well run.

Sep 18, 2025
The professionalism, the efficiency and the friendly staff.

Sep 17, 2025
Very thoughtful and understanding.

Sep 17, 2025
Great staff and physicians. Always pleasant and professional! Best primary office ever!!

Sep 15, 2025
Easiness of checking in

Sep 15, 2025
staff and doctors are professional, kind and thorough

Sep 14, 2025
Timely, professional and can easily get appointments when needed.

Sep 14, 2025
Everyone in the office is wonderful!

Sep 13, 2025
Friendly and courteous staff

Sep 13, 2025
Everything. Great people. It feels like a family

Sep 13, 2025
Great people and customer fovus

Sep 12, 2025
Caring staff. On time appointments. Ease of communicating thru the app.

Sep 12, 2025
Dr. Herring was very caring and reviewed my annuals

Sep 12, 2025
Very clean and quiet. Staff are very nice!

Sep 12, 2025
Friendly staff and caring doctor. Too bad dr Ulatowski is leaving though

Sep 12, 2025
Never a long wait and all of the doctors and staff are very efficient and friendly. They all take their time to deal with any concerns you have.

Sep 12, 2025
The people that work there. They are always so nice a helpful.

Sep 11, 2025
The office staff is so professional and caring about your needs as a patient.

Sep 10, 2025
Check in and out was easy. Staff is very pleasant to work with and Dr Herring is excellent!

Sep 9, 2025
Front desk very friendly, professional and helpful. All medical staff friendly and compassionate. I have never waited beyond my appointment time to be seen.

Sep 8, 2025
Very friendly

Sep 7, 2025
Very clean and very organized. Staff is very friendly.