Thu Truong, MD

Family Medicine

Baptist Primary Care

550 Durbin Pavilion Drive, Suite G101

Saint Johns, FL 32259 Directions

904.770.2095

www.baptistjax.com

4.9 out of 5

240 verified ratings

1 Location


Baptist Primary Care - Durbin Park

550 Durbin Pavilion Drive, Suite G101

St. Johns, FL 32259

(904) 770-2095 Directions

240 Ratings, 126 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 25, 2025
Everything! Location has easy access, everyone is friendly, kind and extremely helpful whether in person, through My Chart or over the phone. Love Dr. Truong! She is friendly, took her time to answer my questions and thoroughly explained everything. She has an excellent bedside manner. I’ve also found Brook to be very friendly and helpful as well. I had hardly any wait time to see the doctor. She and Brook are also very quick to respond to my messages and they do exactly what they say they will. I’ve never had such quick responses from a doctor’s office before. I’ve have no issue traveling over 30 minutes to this office simply because of the excellent care I’ve received just since Wednesday.

Jul 23, 2025
You have a friendly and professional staff.

Jul 17, 2025
Friendly Staff and great atmosphere. Strongly recommend.

Jul 14, 2025
Everyone is so friendly and helpful

Jul 14, 2025
The staff is professional, courteous and informative. I do not feel rushed and appreciative them taking the time to answer all my questions.

Jul 12, 2025
The staff was friendly, and called me for my appointment right on time. I feel very satisfied with the attention and care I received. Dr. Truong is wonderful!

Jul 12, 2025
I love that is always clean and always have beautiful plants

Jul 11, 2025
Fantastic Service In And Out With Minimal Waiting… Very Nice Location

Jul 10, 2025
Friendly people

Jul 10, 2025
Easy in easy out

Jul 10, 2025
The entire staff is compassionate and helpful. Everyone goes over and beyond to accommodate you.

Jun 26, 2025
Very friendly environment, and Dr. Truong keeps to the timing of her appointments.

Jun 23, 2025
Everyone is so welcoming and the doctors are great.

Jun 23, 2025
Being roomed quickly!! New patient and Dr took time with me !!

Jun 19, 2025
Very Professional and Clean

Jun 19, 2025
Respectfull, efficient and kind

Jun 15, 2025
The staff is wonderful!. Megan. The MA is very dice and friendly. She’s very easy to talk with. Dr. Truong is very thorough in her assessment and clear on how she’s going to manage my health. Ryder, the receptionist, and the lady (sorry I don’t recall her name) who makes appointments are very friendly. It’s a pleasure to come in for an appointment.

Jun 9, 2025
Efficiency, cleanliness, friendliness of staff

Jun 7, 2025
Friendly and nice staff. Dr Truong really care for patients. She took time to listen and explained all my questions. I would recommend to family and friends.

Jun 6, 2025
Everything. Great people nice place.

Jun 5, 2025
Professionalism Staff very attentive Relaxing atmosphere Good communication between doctors and patients

Jun 5, 2025
Everything

Jun 1, 2025
Nice and clean and everybody so friendly

Jun 1, 2025
It was my first time going to the office and they made me very comfortable. From the front desk to the doctor they were very welcoming.

May 30, 2025
I liked seeing people who expressed themselves authentically. I liked the kindness I received from the nurse who took my vitals. I liked the fact that the Doctor took her time screening me and suggested services that were appropriate for me and my bloodline.

May 30, 2025
On time, professional and courteous

May 25, 2025
Clean. Friendly. Professional and efficient

May 20, 2025
Always friendly. Appointment wait times are minimal if any.

May 17, 2025
everythinfg. keep up the great servive

May 17, 2025
There is not a long wait and very friendly and helpful staff.

May 15, 2025
Great service

May 11, 2025
Dr.Truong is informative, patient and great Doctor. I feel a sense of relief when speaking to about my health concerns.

May 10, 2025
The administrative staff was very friendly and efficient. The provider I saw was very caring, compassionate, and knowledgeable.

May 8, 2025
Everything

May 7, 2025
Clean and friend staff. I love my new PCP Dr. Truong, MD, as she's very knowledgeable and cares.

May 3, 2025
Great staff

May 1, 2025
Everything

Apr 25, 2025
Warm, friendly, professional atmosphere

Apr 24, 2025
Doctors and staff very professional and always friendly The clinic super clean and quite atmosphere

Apr 24, 2025
The staff is polite and compassionate. Also, they are very accommodating.

Apr 24, 2025
Everyone is so incredibly nice, from the front desk to the check out staff. Megan, the medical assistant, has probably the best bedside manner I’ve ever experienced (and I’ve been in healthcare for 10 years). So sweet and thoughtful, even explained everything she did or was about to do. Dr. Truong is so efficient and thorough, addresses every one of my concerns, offers me solutions and more importantly the autonomy to choose how to proceed. She promptly addresses my labs and answers all of my Mychart questions with haste, I’m really so grateful I made the switch in providers.

Apr 21, 2025
Everything!

Apr 18, 2025
What’s not to like?

Apr 17, 2025
The wait time has always been very minimal as well as the staff is very helpful and friendly.

Apr 17, 2025
Dr. Truong is very patient, knowledgeable and I feel very happy about her services. She is prompt in communicating on time and her Staff are all very comfortable to deal with, on time for appointment without any delay. I would definitely recommend her to my friends and family.

Apr 14, 2025
Can getmentme in when I don't an appoint'

Apr 13, 2025
Friendly staff, accessible

Apr 13, 2025
Excellent office, efficient. They don't leave you waiting hours. Dr Truong is so awesome!

Apr 11, 2025
Dr Truong is every thorough and easy to work with. Experience has shown that you have a hard time keeping doctors but I hope she stays a while. The office staff has been there for a long time and they are pleasant and competent. The physician assistant is great.

Apr 5, 2025
Polite, efficient quick to help