Jacksonville Sleep Center

6930 Bonneval Road, Suite 2

Jacksonville, FL 32216 Directions

(904) 854-6889

www.baptistjax.com

4.8 out of 5

7,091 verified ratings

7,091 Ratings, 3,497 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 23, 2026
I think service has improved over the last year or so. Less wait time.

Aug 23, 2026
They took care of my prior authorization and is ready and prepared to help me.fight my insurance company.

Aug 23, 2026
quick and efficient

Aug 23, 2026
The employees

Aug 23, 2026
Very friendly staff and Kelsey PA is great. Good listener.

Aug 22, 2026
They are good people and professionals

Aug 22, 2026
The reminders of the appointment. On time and on schedule - minimal waiting The nurse practitioner listeded and was genuinly interested. The front desk staff assisted me with my cpap issues and also went above and beyond assisting me with my spouse sleep med issues.

Aug 22, 2026
Professional and courteous.

Aug 22, 2026
Nice people.

Aug 22, 2026
Very efficient and productive talk with the NP and helpful advice in regards to my CPAP machine

Aug 22, 2026
We were immediately greeted and attended to at our appointed time. The staff and physicians at Jacksonville Sleep Center are top notch. Dr Nassar has been a pleasure to deal with - attentive, knowledgeable and communicative. Truly a top expert in his field. JSC should be a patient's first choice when searching for quality care regarding sleep disorders.

Aug 21, 2026
They were prompt, friendly and efficient.

Aug 21, 2026
Staff strives to help with any issues patient may have.

Aug 21, 2026
The APRN was very good. She knew what she was doing. She was pleasant and attentive. The supporting staff is really good now. It wasn’t that way when I first started going there. They have really upped their game and now are engaged and interested in the patient.

Aug 21, 2026
On time appointments.

Aug 21, 2026
Nice people, helpful. Great attitude.

Aug 20, 2026
Timing & professionalism

Aug 20, 2026
Everyone very nice, friendly and helpful. I was given options and better directions back to Phillips Hwy. to get home.

Aug 20, 2026
Staff was very friendly and professional. I didn’t see the Dr this visit but the pa was very nice.

Aug 20, 2026
Was very professional and understanding when I got frustrated that the headpiece kept coming off during the night.

Aug 20, 2026
This office people friendly. Drs clear with explanations

Aug 20, 2026
Dr. Festic is a wonderful doctor who spends the time to answer all of your questions. She is very personable and is certainly an expert on sleep related issues. I highly recommend her.

Aug 20, 2026
Well organized, clean, and punctual.

Aug 20, 2026
Love Dr. [last name] and Katie and nurse. They are both friendly, and professional. They make you feel cared about

Aug 19, 2026
Katie Barone and staff were great ,many thanks !

Aug 19, 2026
as far as I know you’re doing a great job

Aug 19, 2026
It was an online visit. So I didn’t need to go anywhere

Aug 19, 2026
Very friendly and knowledgeable

Aug 19, 2026
Prompt and thorough. Very friendly staff.

Aug 19, 2026
Great serve from everyone.

Aug 19, 2026
Excellent doctor. She will listen to me. I am so grateful to the sleep center. I sleep well now.

Aug 19, 2026
Very friendly and professional staff! Facilities are very clean.

Aug 19, 2026
Great staff, efficient and effective medical support.

Aug 19, 2026
Very professional and pleasant.

Aug 19, 2026
Everyone was very friendly and knowledgeable

Aug 19, 2026
On time and very professional

Aug 18, 2026
Professional and truly helpful!

Aug 18, 2026
Very professional, timely and effective. All doctors and medical staff are friendly and thorough.

Aug 18, 2026
Very caring, they listen to me

Aug 18, 2026
Education

Aug 18, 2026
Very professional yet personal at the same time .

Aug 18, 2026
The staff is always so friendly. The NPs that I have worked with are very compassionate and kind, they explain everything and don't talk down to me. I appreciate them!

Aug 18, 2026
Excellent customer service & knowledgeable staff!

Aug 18, 2026

Aug 16, 2026
Everyone is very friendly and efficient

Aug 15, 2026
The staff are very pleasant. Dr. Festic takes the time to listen to concerns and provides clear and concise answers.

Aug 14, 2026
Staff very friendly

Aug 14, 2026
Easy scheduling, quick and curtious staff!

Aug 14, 2026
Organized, professional, courteous office staff. Kind, patient, thorough nurse Allison. RN Kelsey is wonderful—expertise, empathy, top-notch care.

Aug 14, 2026
They listen to my concerns and involve me in the decision making.