Jacksonville Sleep Center

6930 Bonneval Road, Suite 2

Jacksonville, FL 32216 Directions

(904) 854-6889

www.baptistjax.com

4.8 out of 5

6,005 verified ratings

6,005 Ratings, 2,985 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 29, 2026
I was able to get my cpap machine turned down so I don't get dry mouth during the night.

Mar 29, 2026
Seem to really care

Mar 27, 2026
Great staff!

Mar 20, 2026
Everything all person else is very helpful

Mar 20, 2026
Amazing staffing the nurse practitioner have so much knowledge about my symptoms. Explains why and how they can help. A++++

Mar 20, 2026
Dr. [last name]'s ARNP was very informative and went over the results with me and answered my questions.

Mar 20, 2026
Everyone was professional and nice

Mar 19, 2026
Very professional and friendly.

Mar 19, 2026
The Dr and all the staff!

Mar 19, 2026
I had a good first meeting with my PA and I felt heard and seen.

Mar 19, 2026
The provider was professional, attentive, and helped me to understand my condition.

Mar 18, 2026
The employees

Mar 18, 2026
Fast and succinct.

Mar 18, 2026
Short wait time. All staff very helpful and friendly.

Mar 18, 2026
STAFF VERY NICE, DOCTORS HELPING ME WITH SLEEP APNEA AND WEIGHT LOSS.

Mar 18, 2026
Sweet, concise in logical

Mar 18, 2026
everyone is so nice!

Mar 18, 2026
The Professional people

Mar 18, 2026
Staff if friendly

Mar 18, 2026

Mar 17, 2026
Love everything about Jax Sleep...the people are courteous and PROFESSIONAL. Dr. [last name] is brilliant...helped me & encouraged me through the years...Ms Kelsey is another smart-as- they-come Physician that showed interest in my results... This team took me from +25 per HOUR ...down to 2-3 per NIGHT Feel better, brain function and quality of life is so much better

Mar 17, 2026
Kind, listens to issues

Mar 17, 2026
Professional care, knowledgeable staff, minimal wait times, everyone smiles

Mar 15, 2026
They were very friendly and very concerned about my appointment

Mar 14, 2026
Staff is always friendly

Mar 14, 2026
The staff was friendly, the location was clean. They able to answer all my questions which was refreshing.

Mar 14, 2026
The staff I spoke with were very friendly and helpful

Mar 13, 2026
I had a wonderful first experience at Baptist Jacksonville Sleep Center. Nurse Practitioner Latarsha Cauthen is incredibly kind, knowledgeable, and was truly responsive to all of my concerns. The office staff was equally professional and welcoming, making the entire visit a pleasure. I have full confidence in the care I’ll receive here and highly recommend this team to anyone seeking a supportive and professional environment.

Mar 13, 2026
Very friendly, informative and patient staff

Mar 13, 2026
Professional, knowledgeable, and easy to work with.

Mar 13, 2026
The staff are so amazing.

Mar 13, 2026
Dr Festic is very professional and listens to my concerns. She is an asset to the customers and business.

Mar 12, 2026
Care and concern for my health and well being, along with kindness, i have never been disappointed.

Mar 12, 2026
Dr Festic is graceful, intelligent and caring. She is highly knowledgeable! She takes her time and truly icares for her patients! 💜

Mar 12, 2026
I was asked to have a conference call with the Jacksonville Sleep Center on the advice of my Doctor. The nurse was very kind and after asking questions she determined I didn't need the sleep study. This was a nice feeling, as I expected that she would say it's good to do it, but she was thorough and clear in her questions and I in my answers and she felt strongly that I didn't need to do it at this time. It was a nice affirmation that the patient isn't automatically going to be prescribed a test not needed.

Mar 12, 2026
Dr. Festic took time to listen to my issues and give advice to help me.

Mar 12, 2026
I can usually get help or questions answered the same day if I call earlier enough and the virtual appointments are usually on time.

Mar 12, 2026
The Baptist Sleep facility in Jacksonville is the best sleep medical operation I have ever seen.

Mar 12, 2026
Office is run efficiently. Staff is polite, knowledgeable and professional

Mar 11, 2026
Dr. Nassar and the entire staff is world class. Front desk, back desk, assistants. All outstanding.

Mar 11, 2026
As soon as I pulled into the parking lot, I got the text to check in. I did. I walked in and I sat down. Within 90 seconds I was called back and we did all the preliminary stuff. The doctor came in. We talked about my machine and how I liked it and if I had any questions and is there anything they could do to make it better. They offered their services and made sure to let me know that if I had any issues to call them immediately. All around fantastic visit. I was actually in and out before my scheduled appointment time. Absolutely loved it.

Mar 11, 2026
I was very happy with my initial visit and the staff was professional and attentive. Looking forward to my next visit.

Mar 11, 2026
Can do virtual visit.

Mar 11, 2026
Efficient.

Mar 10, 2026
Clean,prompt, the staff was very friendly, listened to me and explainations given well.

Mar 10, 2026

Mar 10, 2026
Yes. It was great appointment. On time and very efficient and effective.

Mar 10, 2026
Everyone is extremely friendly, Dr is always on time. Great office!!

Mar 10, 2026
Have been patients with them approximately 10 years. Everyone on staff is very friendly, professional and easy to work with. Clean facilities are a plus.

Mar 9, 2026
timely - efficient