Latarsha Cauthen, APRN

Advanced Practice Registered Nurse

The Jacksonville Sleep Center

6930 Bonneval Road, #2b

Jacksonville, FL 32216 Directions

904.854.6899

www.baptistjax.com

4.9 out of 5

457 verified ratings

1 Location


Jacksonville Sleep Center

6930 Bonneval Road, Suite 2

Jacksonville, FL 32216

(904) 854-6889 Directions

457 Ratings, 222 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 23, 2026
They took care of my prior authorization and is ready and prepared to help me.fight my insurance company.

Aug 22, 2026
Professional and courteous.

Aug 20, 2026
Timing & professionalism

Aug 20, 2026
Staff was very friendly and professional. I didn’t see the Dr this visit but the pa was very nice.

Aug 20, 2026
Was very professional and understanding when I got frustrated that the headpiece kept coming off during the night.

Aug 19, 2026
Very friendly and knowledgeable

Aug 19, 2026
Prompt and thorough. Very friendly staff.

Aug 19, 2026
Very friendly and professional staff! Facilities are very clean.

Aug 19, 2026
Everyone was very friendly and knowledgeable

Aug 18, 2026
Very professional, timely and effective. All doctors and medical staff are friendly and thorough.

Aug 18, 2026
Very professional yet personal at the same time .

Aug 18, 2026
The staff is always so friendly. The NPs that I have worked with are very compassionate and kind, they explain everything and don't talk down to me. I appreciate them!

Aug 14, 2026
Staff very friendly

Aug 13, 2026
Staff are professional and friendly.

Aug 10, 2026
the staff was very efficient. Everyone was friendly and kind

Aug 9, 2026
Everyone is courteous, friendly and professional.

Aug 7, 2026
Friendly, Competent staff & generally on time.

Aug 5, 2026
They were professional and understanding

Aug 4, 2026
Called and got a person who helped me

Aug 4, 2026
Office staff were attentive, friendly, and professional. Within minutes of my scheduled appointment I was seen by the attending nurse who made me feel at ease and welcome. She took my vitals quickly and completed a questionnaire right away. When she finished, she informed the Physicians Assistant who came right in. The PA was very nice and also made me feel at ease. She asked a few additional questions and arranged for me to complete a home sleep study and directed me to the staff that handled scheduling it. I was surprised that the home study kit was available and office staff set me up with a unit before I left their office. I took the device home, which was as simple as wearing a watch overnight. It could not have been easier. I turned in the device the next morning and was done. Just waiting for a doctor to analyze the results. The whole office appointment took less than 45 minutes.

Jul 30, 2026
Everyone was very nice and efficient

Jul 21, 2026
The appointment was timely and the PA took time to answer my questions.

Jul 20, 2026
Office staff friendly. Doctor informative and takes the time to listen and answers one's questions.

Jul 19, 2026
Clean facilities and very competent doctors, nurses and staff. Never have any problems. They always spend as much time with you to answer any questions.

Jul 19, 2026
Expained the results so I understand them, and offered recommendations.

Jul 18, 2026
Easy to make appointments and the staff is great to work with.

Jul 17, 2026
Everyone I spoke with was very friendly and seemed to care about health.

Jul 16, 2026
Easy to make an appointment, friendly and efficient practice

Jul 16, 2026
Prompt and friendly contacts. Answered all my questions without passing me on to someone else. Online visit is a positive capability that needs to be kept.

Jul 14, 2026
Pleasant staff

Jul 14, 2026
The Doctor and staff were friendly.

Jul 10, 2026
The people that is working for the company.

Jul 10, 2026
Very nice people

Jul 10, 2026
I like that the staff listens to their patients. Customer service is great from the check-in to the wait time to see the provider, then checking out.

Jul 10, 2026
Always have happy and eager to help/answer all my questions employees.

Jul 10, 2026
Very good service

Jul 10, 2026
Great customer service and care

Jul 9, 2026
on time, professional

Jul 9, 2026
All went fine.

Jul 8, 2026
Everyone was super nice and professional.

Jul 4, 2026
Everything

Jul 3, 2026
Doctor and customer service

Jul 3, 2026
Friendly and fast

Jul 3, 2026
Staff is very knowledgeable and efficient!

Jul 2, 2026
Everyone very professional and friendly . Good explanations

Jul 2, 2026
Things went well. I just don't make recommendations when it comes to health.

Jul 1, 2026
The staff and Doctor very helpful. Waiting room time's have been very short.

Jul 1, 2026
Friendly and supportive.

Jul 1, 2026
Nice staff, knowledgeable provider, very thorough regarding the subject.

Jun 30, 2026
On Tues June 23rd 2026 my Primary Dr made a referral to your practice. On Weds June 24th a lady called from your practice and made me an appointment for Monday June 29th . Gracey escorted me to a room,took my vital signs,and other pertinent information . Nurse Latarsha Cauthen then interviewed me and took more information concerning my irregular sleep habits.Nurse Cauthen then ordered me another CPAP MACHINE and set me up for a follow up visit in 3 months.When I went to check out a staff member asked me a convenient date and time and gave me an appointment