Latarsha Cauthen, APRN

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.

Apr 26, 2026

Courteous, caring, and friendly

Apr 25, 2026

They help me with the equipment that is best for me. I tried all of the masks, and there is only one I can use. If I have a question, I can message them in the portal.

Apr 24, 2026

They are helpful and kind

Apr 24, 2026

professional staff

Apr 22, 2026

everything

Apr 19, 2026

Staff is very informative

Apr 18, 2026

The technician and LPN were fantastic! Wish I could remember their names.(smile)

Apr 18, 2026

Have been using the Cpap for 2 years before any follow up, just assumed all was well

Apr 18, 2026

Latarsha handled my issue very professionally

Apr 18, 2026

Friendly and knowledge of the team

Apr 18, 2026

Very professional and paid attention to my questions. Had short wait before seeing the Pa. Highly recommend this doctor and office personnel.

Apr 16, 2026

So far everything was very professional. I will actually have the study in a couple of weeks.

Apr 15, 2026

Nice staff and easy process

Apr 13, 2026

Everyone was very professional, short wait time and very helpful staff. Congrats to all.

Apr 11, 2026

Ahe apearence in the waiting area, friendly folks and good service.

Apr 10, 2026

Your staff offers excellent customer service and respects patients' time. You won't have to wait an hour to see your provider. This is very important to both patients and the doctor.

Apr 10, 2026

I was seen on time and had all my questions/concerns answered/addressed. Was able to get CPAP supplies for a mask swap saving me a trip.

Apr 9, 2026

Easy appointment setups, friendly and professional staff, and the ability to use video appointments.

Apr 8, 2026

Conveniently located. Staff is friendly and helpful.

Apr 8, 2026

Very nice and helpful staff

Apr 5, 2026

I was very impressed with Jonelle. She truly exemplifies customer service and problem solving with a beautiful sweet attitude.

Apr 4, 2026

Automatic supply renewal

Apr 3, 2026

Knowledgeable

Apr 2, 2026

Service was fast on time and the PA listened to my needs.

Apr 1, 2026

Knowledgeable and client friendly

Apr 1, 2026

The staff are great.

Mar 19, 2026

I had a good first meeting with my PA and I felt heard and seen.

Mar 13, 2026

I had a wonderful first experience at Baptist Jacksonville Sleep Center. Nurse Practitioner Latarsha Cauthen is incredibly kind, knowledgeable, and was truly responsive to all of my concerns. The office staff was equally professional and welcoming, making the entire visit a pleasure. I have full confidence in the care I’ll receive here and highly recommend this team to anyone seeking a supportive and professional environment.

Mar 12, 2026

I can usually get help or questions answered the same day if I call earlier enough and the virtual appointments are usually on time.

Mar 7, 2026

Prompt, attentive to feedback, polite, courteous, friendly, efficient!

Mar 5, 2026

Extremely inviting environment with modern decor and clean. Customer service was world class from the front desk to doctor office.

Mar 5, 2026

Everyone is so kind and helpful.

Mar 4, 2026

I really liked the ARPN Latarsha Cauthen. She took time to listen to me and hear the problems I was having and helped me very much. I will certainly request her again.

Feb 28, 2026

Appointments are easy to make; Very professional:

Feb 27, 2026

Staff shows concern for my well being.

Feb 25, 2026

Always prompt, listen, helpful and attentive. Provide helpful information in a clear manner.

Feb 24, 2026

Friendly staff; prompt; courteous Explained Listened

Feb 24, 2026

Direct talking, no interruptions, easily understood, instructions understood, fine video meeting.

Feb 21, 2026

Very professional

Feb 21, 2026

appointment was on time, professional and friendly people. thank you for being there.

Feb 20, 2026

I have always liked my trips to the health center because of the really nice staff and my speedy appointments.

Feb 19, 2026

They are very professional in my appointments.

Feb 19, 2026

Excellent customer service

Feb 19, 2026

The staff was very polite and professional.

Feb 17, 2026

The staff and medical professionals at the Baptist Sleep Center are very warm, friendly and professional. I never feel rushed and they have always given me whatever time is needed to answer my questions and help with issues I encounter during CPAP therapy.

Feb 14, 2026

Professional staff and detailed about my health care. Courteous and friendly.

Feb 14, 2026

Very responsive to questions and concerns

Feb 13, 2026

Great staff and and good at keeping appointments.

Feb 12, 2026

Everyone is very polite as well as professional

Feb 12, 2026

Great service in a timely fashion.