Kelsey Masciello, APRN
Advanced Practice Registered Nurse
The Jacksonville Sleep Center
6930 Bonneval Road, #2b
Jacksonville, FL 32216 Directions
4.9 out of 5
232 verified ratings
1 Location
6930 Bonneval Road, Suite 2
Jacksonville, FL 32216
232 Ratings, 92 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 21, 2026
Prompt professional friendly care received
Feb 21, 2026
quick and friendly service
Feb 21, 2026
Nice office , friendly staff and helpful. Doctors seem knowledgeable
Feb 18, 2026
Everything is explained in detail. The staff are kind and approachable.
Feb 18, 2026
They listen to you then ask you all the right questions. Friendly staff and quick in and out.
Feb 17, 2026
Thoroughly went over all details and advised me accordingly very professional
Feb 17, 2026
Very kind/smart staff….
Feb 16, 2026
Staff are helpful and pleasant. Practitioner was knowledgeable and allowed me to discuss any concerns and answered questions.
Feb 14, 2026
I'm in and out quickly during my yearly visit.
Feb 7, 2026
Staff is always friendly, courteous and professional. My appointment was stress free and very productive.
Feb 6, 2026
Courteous, accommodating, smiling, affable atmosphere
Feb 6, 2026
Staff
Feb 3, 2026
I’ve been working with Kelsey since I picked up my CPAP machine. She very kind and understanding and is constantly trying to make me feel comfortable with my machine. I’m very thankful that she’s in my life.
Feb 2, 2026
Great customer service.
Jan 30, 2026
Friendly
On time
Jan 30, 2026
Besides being seen by a beautiful doctor, the experience was timely, efficient and the doctor was very thorough, professional and knowledgeable! I don't like having to go to doctor appointments but I had a great, quick visit which was what I wanted! I'd highly recommend the medical services available here!
Jan 27, 2026
The process is so easy now
Jan 27, 2026
Was able to get a quick appointment, pleasant staff . Kelsey was thorough and good to take care of my needs.
Jan 25, 2026
Excellent teamwork.
Jan 23, 2026
She listen to you about your concern. Then she explain to you about your concern the pro's and con's very patient.
Jan 23, 2026
A very professional staff, and a clean office environment.
Jan 23, 2026
Excellent and compassionate staff
Jan 20, 2026
Everything
Jan 20, 2026
Everyone is very kind and efficient from the moment you walk in.
Jan 20, 2026
Very nice and helpful.
Jan 16, 2026
On time appointment with good service.
Jan 16, 2026
Professional, helpful. friendly staff
Jan 16, 2026
they listen and they work to improve your experience (and they are patient)
Jan 14, 2026
On time. Professional. Informed of my history.
Jan 13, 2026
Everyone on staff were pleasant and amazing. The doctor I saw was amazing and I could tell she cared about trying to figure out what's going on and get me back on track.
Jan 13, 2026
Very Professional and Great Hospitality
Jan 8, 2026
The people are very friendly
Jan 6, 2026
Fast, and the doctor was very understanding regarding my needs.
Dec 31, 2025
Professional meeting with the Nurse! Very informative about sleep issues and the testing available!
Dec 30, 2025
Very thorough.
Dec 30, 2025
Friendly staff..Right on ..in and out..👍👍👍
Dec 23, 2025
The professionalism and friendliness of staff.
Dec 23, 2025
Kelsey is excellent!
Dec 23, 2025
very professional
Dec 23, 2025
Friendly, efficient staff - made me feel very welcome and appreciated
Dec 21, 2025
Very professional and very knowledgeable
Dec 20, 2025
Professional staff, friendly disposition, efficient.
Dec 12, 2025
Everyone is polite and very helpful
Dec 9, 2025
Virtual visits
Dec 5, 2025
People are friendly and very helpful. Was happy I could do a sleep study at home.
Dec 2, 2025
Courteous, compassionate,meticulous following client information, helpful, and kind.
Nov 26, 2025
The visit was swift and the staff was very friendly.
Nov 23, 2025
No issues and very helpful. Answered all my questions
Nov 21, 2025
Very personable, pleasant staff, knowledgeable and helpful. A short wait time as well.
Nov 16, 2025
Very nice people