Kelsey Masciello, APRN

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.

Mar 29, 2026

Seem to really care

Mar 20, 2026

Amazing staffing the nurse practitioner have so much knowledge about my symptoms. Explains why and how they can help. A++++

Mar 18, 2026

The employees

Mar 18, 2026

Sweet, concise in logical

Mar 18, 2026

everyone is so nice!

Mar 17, 2026

Love everything about Jax Sleep...the people are courteous and PROFESSIONAL. Dr. [last name] is brilliant...helped me & encouraged me through the years...Ms Kelsey is another smart-as- they-come Physician that showed interest in my results... This team took me from +25 per HOUR ...down to 2-3 per NIGHT Feel better, brain function and quality of life is so much better

Mar 17, 2026

Professional care, knowledgeable staff, minimal wait times, everyone smiles

Mar 14, 2026

The staff was friendly, the location was clean. They able to answer all my questions which was refreshing.

Mar 13, 2026

Very friendly, informative and patient staff

Mar 10, 2026

Clean,prompt, the staff was very friendly, listened to me and explainations given well.

Mar 10, 2026

The people.

Mar 10, 2026

Everyone is extremely friendly, Dr is always on time. Great office!!

Mar 9, 2026

It was very easy to schedule my appointment and everyone was very helpful

Mar 7, 2026

Professional and efficient .

Mar 7, 2026

The doctors and staff are very nice and listen to your concerns and do their best to help you ..

Mar 4, 2026

No waiting

Feb 28, 2026

On time and the APRN took time and answered all questions. Made sure I understood everything.

Feb 25, 2026

Listen to patients, positive experience.

Feb 25, 2026

Everyone is very helpful

Feb 21, 2026

Prompt professional friendly care received

Feb 21, 2026

quick and friendly service

Feb 21, 2026

Nice office , friendly staff and helpful. Doctors seem knowledgeable

Feb 18, 2026

Everything is explained in detail. The staff are kind and approachable.

Feb 18, 2026

They listen to you then ask you all the right questions. Friendly staff and quick in and out.

Feb 17, 2026

Thoroughly went over all details and advised me accordingly very professional

Feb 17, 2026

Very kind/smart staff….

Feb 16, 2026

Staff are helpful and pleasant. Practitioner was knowledgeable and allowed me to discuss any concerns and answered questions.

Feb 14, 2026

I'm in and out quickly during my yearly visit.

Feb 7, 2026

Staff is always friendly, courteous and professional. My appointment was stress free and very productive.

Feb 6, 2026

Courteous, accommodating, smiling, affable atmosphere

Feb 6, 2026

Staff

Feb 3, 2026

I’ve been working with Kelsey since I picked up my CPAP machine. She very kind and understanding and is constantly trying to make me feel comfortable with my machine. I’m very thankful that she’s in my life.

Feb 2, 2026

Great customer service.

Jan 30, 2026

Friendly On time

Jan 30, 2026

Besides being seen by a beautiful doctor, the experience was timely, efficient and the doctor was very thorough, professional and knowledgeable! I don't like having to go to doctor appointments but I had a great, quick visit which was what I wanted! I'd highly recommend the medical services available here!

Jan 27, 2026

The process is so easy now

Jan 27, 2026

Was able to get a quick appointment, pleasant staff . Kelsey was thorough and good to take care of my needs.

Jan 25, 2026

Excellent teamwork.

Jan 23, 2026

She listen to you about your concern. Then she explain to you about your concern the pro's and con's very patient.

Jan 23, 2026

A very professional staff, and a clean office environment.

Jan 23, 2026

Excellent and compassionate staff

Jan 20, 2026

Everything

Jan 20, 2026

Everyone is very kind and efficient from the moment you walk in.

Jan 20, 2026

Very nice and helpful.

Jan 16, 2026

On time appointment with good service.

Jan 16, 2026

Professional, helpful. friendly staff

Jan 16, 2026

they listen and they work to improve your experience (and they are patient)

Jan 14, 2026

On time. Professional. Informed of my history.

Jan 13, 2026

Everyone on staff were pleasant and amazing. The doctor I saw was amazing and I could tell she cared about trying to figure out what's going on and get me back on track.

Jan 13, 2026

Very Professional and Great Hospitality