Kelsey Masciello, APRN

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.

Sep 27, 2025

Easy appointments

Sep 23, 2025

The people are amazing.. And I get my supplies quickly

Sep 19, 2025

Employees are nice and very helpful.

Sep 17, 2025

Get medical advice from Kelsey Masciello

Sep 16, 2025

Let me have virtual at my age was a hugh hugh help. Now get my equipment to me

Sep 12, 2025

Excellent!

Sep 12, 2025

The staff is very professional and helpful. All my visits has been great. Keep up the great work!

Sep 9, 2025

Very informative visit- nice staff and Drs

Sep 9, 2025

Professional, respectful and diligent to their customers.

Sep 6, 2025

Very friendly and professional. The Dr was very informative and convinced me to try my cpap again

Sep 6, 2025

The staff is always friendly and the provided services are fast and thorough.

Aug 29, 2025

Timely notification, checkin and professional service!

Aug 29, 2025

Very friendly staff and physicians. Really appreciate the way Kelsey explained sleep Apnea to me in layman’s terms.

Aug 29, 2025

I am pleased with the personal that treated me yesterday, Ms. Kelsey the APRN, and Ms. Nicole who worked on my vitals. Very qualified pros

Aug 27, 2025

Fast, friendly and spotless. Got to appointment early and was out before the appointment time. The ease of making next year's appointment is a plus.

Aug 27, 2025

Wonderful welcoming staff who listen and explore possible causes, explain effects and discuss possible next steps. Very thorough visit

Aug 22, 2025

I enjoyed Kelsey and was super impressed with Kristin, who fitted me for a nre headgear. She took time to make certain I was satisfied. Give her a raise!

Aug 16, 2025

From the moment I walked into Jacksonville Sleep Center, I was impressed by the seamless professionalism and warmth of the entire team. The office staff are consistently polite, efficient, and well-organized—making scheduling and check-in a breeze. The medical staff truly stand out. They're not only thorough and knowledgeable, but also personable and attentive. Each interaction felt thoughtful and unrushed, with clear explanations and genuine concern for my well-being. It's rare to find a clinic where both the administrative and clinical sides operate with such harmony and care. Whether you're seeking answers to sleep concerns or simply want a compassionate, expert team to guide you through treatment, Jacksonville Sleep Center delivers an outstanding experience.

Aug 14, 2025

Polite, knowledgeable

Aug 10, 2025

The entire staff from check-in to check-out are professional and very helpful. The facility is clean and the time spent with the nurses and doctors is never rushed.

Aug 9, 2025

Jacksonville Sleep Center uses metrics and years of experience to help patients make hear-healthy fitness choices and changes where needed. Treating the whole person. They have helped me tweak some habits and reinforced the positive steps I was already taking. My sleep improved and I feel better.

Aug 9, 2025

Well informed. Awareness of my case. Willing to volunteer help. Understanding.

Aug 6, 2025

Everyone on staff is kind, courteous and professional.

Aug 2, 2025

Virtual visits.

Jul 30, 2025

Professional, friendly, caring staff.

Jul 24, 2025

Everyone is polite, friendly and professional. My needs and concerns were met.

Jul 23, 2025

Fast and efficient. Able to work with my tough schedule to get me seen.