Kelsey Masciello, APRN
Advanced Practice Registered Nurse
The Jacksonville Sleep Center
6930 Bonneval Road, #2b
Jacksonville, FL 32216 Directions
4.9 out of 5
432 verified ratings
1 Location
6930 Bonneval Road, Suite 2
Jacksonville, FL 32216
432 Ratings, 207 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 23, 2026
The employees
Aug 23, 2026
Very friendly staff and Kelsey PA is great. Good listener.
Aug 22, 2026
Nice people.
Aug 22, 2026
Very efficient and productive talk with the NP and helpful advice in regards to my CPAP machine
Aug 21, 2026
They were prompt, friendly and efficient.
Aug 21, 2026
The APRN was very good. She knew what she was doing. She was pleasant and attentive. The supporting staff is really good now. It wasn’t that way when I first started going there. They have really upped their game and now are engaged and interested in the patient.
Aug 21, 2026
On time appointments.
Aug 19, 2026
Great serve from everyone.
Aug 19, 2026
On time and very professional
Aug 18, 2026
Professional and truly helpful!
Aug 16, 2026
Everyone is very friendly and efficient
Aug 14, 2026
Organized, professional, courteous office staff. Kind, patient, thorough nurse Allison. RN Kelsey is wonderful—expertise, empathy, top-notch care.
Aug 11, 2026
Very sufficient and convenient and awesome staff 👏
Aug 1, 2026
People are happy to help you, and the sleep center's culture has always been professional!
Aug 1, 2026
I saw Kelsey and she was great.
Aug 1, 2026
professional
Jul 31, 2026
Friendly staff and prompt
Jul 31, 2026
Friendly and helpful staff
Jul 28, 2026
it was fast and quick and the staff was great.
Jul 21, 2026
Professionalism
Jul 21, 2026
professional staff, great explanition and suggestions about reordering my equipment
Jul 18, 2026
They were very friendly Ann caring
Jul 18, 2026
Great services good people a great place
Jul 18, 2026
Short wait, nice staff and the PA was very helpful
Jul 15, 2026
fast
Jul 10, 2026
Provided exceptional care! Very concerned about my health.
Jul 9, 2026
The pr0viders
Jun 28, 2026
It works !
Jun 26, 2026
Awesome service, friendly, and easy to talk to staff. The doctor was amazing and explained everything to me. Great job
Jun 20, 2026
The employees
Jun 18, 2026
Prompt service after arrival to the office
Jun 16, 2026
The staffer’s are very helpful and caring.
Jun 13, 2026
Very helpful and attentive.
Jun 13, 2026
Easy to find, short wait, clean and everyone is very friendly and I like my doctor !
Jun 13, 2026
They helped me understand that my health can be affected by lack of sleep.
Jun 13, 2026
It's Great
Jun 12, 2026
They are very attentive and quickly get you through your appointment
Jun 9, 2026
Efficient!
Jun 6, 2026
Always prompt and helpful.
Jun 2, 2026
Efficient, professional and thorough.
May 28, 2026
From start to finish, the staff and whole process is very accommodating and smooth. I was given the time to get my concerns addressed and it was a very positive experience.
May 23, 2026
friendly staff and on time
May 19, 2026
The staff were exceptionally kind and helpful throughout my stay, from check‑in to check‑out. K. Masciello, APRN, was highly professional, took time to explain everything clearly, and answered all my questions
May 19, 2026
Everyone was very professional and courteous. Everyone explained everything to where I could understand it and listen to what I had to say.
May 17, 2026
Always on schedule--liked the PA that did the appointment
May 15, 2026
The Doctors and the Staff were great!
May 15, 2026
Everyone was nice and they were efficient.
May 14, 2026
The whole staff was extremely friendly and professional
May 13, 2026
Quick and to the point and got out in less than 5 minutes
May 10, 2026
I saw RN Kelsey Masciello a few days ago for my annual sleep apnea check-up, and she is an outstanding medical provider. Organized, prepared, friendly, engaging, careful, thorough. She patiently reviewed my CPAP sleep data from my Air Sense 11 and Air Mini, answered my questions, and recommended a change in my sleep therapy. She initially recommended another sleep study but then advised that we would change my CPAP air pressure for two months. I already notice a significant improvement with fewer nightly events. I appreciate her proactive and flexible approach to sleep therapy. She communicates clearly and expertly cares for patients. Thank you.