Kelsey Masciello, APRN
Advanced Practice Registered Nurse
The Jacksonville Sleep Center
6930 Bonneval Road, #2b
Jacksonville, FL 32216 Directions
4.9 out of 5
450 verified ratings
1 Location
6930 Bonneval Road, Suite 2
Jacksonville, FL 32216
450 Ratings, 219 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 27, 2026
Friendly staff
Sep 27, 2026
PA was a great listener and very professional and caring! Staff was so a team working to help us. So nice to see a well run office!
Sep 26, 2026
Every one was super nice
Sep 23, 2026
Was seen fairly quickly. Kelsey was helpful and very professional
Sep 19, 2026
VTC service
Sep 15, 2026
Staff are professional and friendly . My doctor is caring & knowledgeable. I know she wants the best results for ne.
Sep 4, 2026
Extremely satisfied, my appointment was timely informative, and a friendly staff made me feel like one of the family
Sep 1, 2026
I left the appointment yesterday with understanding why I don’t need a follow up sleep study after having overnight sleep studies in 2006, 2010 & 2012. I feel better about the settings on my BiPap machine covering both obstructive & central sleep apnea events.
Sep 1, 2026
They are the best
Aug 28, 2026
Very prompt, cordial and professional service from the receptionist, staff and doctors!
Aug 26, 2026
Parking and staff
Aug 25, 2026
Great Service
Aug 23, 2026
The employees
Aug 23, 2026
Very friendly staff and Kelsey PA is great. Good listener.
Aug 22, 2026
Nice people.
Aug 22, 2026
Very efficient and productive talk with the NP and helpful advice in regards to my CPAP machine
Aug 21, 2026
They were prompt, friendly and efficient.
Aug 21, 2026
The APRN was very good. She knew what she was doing. She was pleasant and attentive. The supporting staff is really good now. It wasn’t that way when I first started going there. They have really upped their game and now are engaged and interested in the patient.
Aug 21, 2026
On time appointments.
Aug 19, 2026
Great serve from everyone.
Aug 19, 2026
On time and very professional
Aug 18, 2026
Professional and truly helpful!
Aug 16, 2026
Everyone is very friendly and efficient
Aug 14, 2026
Organized, professional, courteous office staff. Kind, patient, thorough nurse Allison. RN Kelsey is wonderful—expertise, empathy, top-notch care.
Aug 11, 2026
Very sufficient and convenient and awesome staff 👏
Aug 1, 2026
People are happy to help you, and the sleep center's culture has always been professional!
Aug 1, 2026
I saw Kelsey and she was great.
Aug 1, 2026
professional
Jul 31, 2026
Friendly staff and prompt
Jul 31, 2026
Friendly and helpful staff
Jul 28, 2026
it was fast and quick and the staff was great.
Jul 21, 2026
Professionalism
Jul 21, 2026
professional staff, great explanition and suggestions about reordering my equipment
Jul 18, 2026
They were very friendly Ann caring
Jul 18, 2026
Great services good people a great place
Jul 18, 2026
Short wait, nice staff and the PA was very helpful
Jul 15, 2026
fast
Jul 10, 2026
Provided exceptional care! Very concerned about my health.
Jul 9, 2026
The pr0viders
Jun 28, 2026
It works !
Jun 26, 2026
Awesome service, friendly, and easy to talk to staff. The doctor was amazing and explained everything to me. Great job
Jun 20, 2026
The employees
Jun 18, 2026
Prompt service after arrival to the office
Jun 16, 2026
The staffer’s are very helpful and caring.
Jun 13, 2026
Very helpful and attentive.
Jun 13, 2026
Easy to find, short wait, clean and everyone is very friendly and I like my doctor !
Jun 13, 2026
They helped me understand that my health can be affected by lack of sleep.
Jun 13, 2026
It's Great
Jun 12, 2026
They are very attentive and quickly get you through your appointment
Jun 9, 2026
Efficient!