BBH NEPTUNE BEACH
4.9 out of 5
1,490 verified ratings
1,490 Ratings, 652 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 22, 2025
Donna Iverson, APRN
My physician is the best at listening and caring for what is going on in the patient’s life. Many behavioral physicians do not want to be bogged down and make you feel like a nuisance. ( in my past experiences anyhow) She never fails to connect experiences and conversations and concerns from previous visits and asks how I am and if I feel like treatment is going well. I am blessed to be her patient. She is a true professional and her work and care is greatly appreciated! Thank you!
Nov 20, 2025
Receptionists are friendly, appointments are on time.
Nov 19, 2025
I felt safe
Nov 16, 2025
Dr. Penna is always very knowledgeable and helpful. We really trust her!
Nov 12, 2025
Dr Penna was very attentive and informative in reviewing testing results.
Nov 12, 2025
The staff were great and more than helpful, they exceeded my expectations an went beyond and above providing stellar service
Nov 8, 2025
Dr Annotti is amazing
Nov 6, 2025
The staff including Amaris, Pamela, Mia, and Bella were so friendly and supportive. I needed help and they were compassionate about helping me.
Nov 4, 2025
I really like Donna Iverson.she helps me with my anxiety.
Nov 4, 2025
Many - plan to reduce medication.
Sincere interest in overall health.
Encouragement.
Affirmation.
Nov 4, 2025
The doctor listened to me and actually heard me. The staff and receptionists were nice.
Oct 27, 2025
I’m always able to be seen and get treatment
Oct 22, 2025
The doctor was very kind and knowledgeable.
Oct 22, 2025
Dr Drew excellent Dr very helpful and caring.
Oct 21, 2025
Dr. Iverson is always upbeat and positive.
Oct 18, 2025
My experience was very helpful
Oct 17, 2025
My therapist. he listens to what i have to say and give me important tips on what to do.
The receptionist is also very nice.
Oct 16, 2025
Staff is friendly and helpful.
Oct 15, 2025
Behavioral health has been accommodating and attentive to our needs. The therapists and doctors have been very helpful and knowledgeable.
Oct 14, 2025
Donna Iverson is one of the best medical providers I have met with. She truly cares about her patients and is always suggesting new ideas, resources, and tools to help manage symptoms. I am so glad that I have her on my care team!
Oct 14, 2025
Donna Iverson is the best. Kind, understanding, and she cares
Oct 14, 2025
The nurse practitioner was very thorough, thoughtful and kind. She was a great listener. I feel at ease with her and I feel she really does care about my mental health.
Oct 8, 2025
Thank you Dr. Annotti and Zoe for your patience and understanding with our family situation.
Oct 8, 2025
Great provider who listened to us.
Oct 8, 2025
Great doctor and care team
Oct 7, 2025
My therapist is a good listener. She is very professional and knowledgeable.
Oct 5, 2025
The counselor, Jessica, is amazing. She is such a great listener and gives very practical management tools!
Oct 4, 2025
Very pleased with the telehealth appointments with Donna Iverson
Oct 1, 2025
Everything when fantastic.
Sep 26, 2025
Couldn’t ask for better care for my daughters than Dr. Penna!
Thank You
Sep 26, 2025
I have been very satisfied with my counselor and his staff. I am amazed at the progress I have seen. Harry Williams is very knowledgeable and professional. He knows how to push me out of my comfort zone, and open my mind to a healthier & more positive way of thinking. The staff is so friendly and helpful.
Sep 24, 2025
The way that the doctor listened to me was one of the most important things gs to me. She gave so much feedback in such a short time because she didn’t want to waste our time (which I greatly appreciated)
I’ve never went into a doctor beforewhere I didn’t have to explain myself a million different ways, she just got me and understood everything I was saying about my daughter. It was a breath of fresh air.
Sep 17, 2025
Donna Iverson is wonderful! She is professional, practical, understanding and I feel like she had a read on me right away. She definitely has a special gift.
Sep 11, 2025
Donna Iverson is absolutely brilliant.
Sep 10, 2025
Friendly service. Asks pertinent questions.
Sep 6, 2025
I aways feel more confident after talking with Dr. Iverson.
Sep 4, 2025
Dr Iverson is so easy to talk to
Sep 4, 2025
I was apprehensive to speak to a professional who wasn’t recommended by friends/family. From the very beginning Jessica was very approachable, encouraging and provided a non-judgmental, safe place. I had no idea how to explain why I wanted to seek help, but I found myself opening up to her I ended up explaining about 5 different life situations where I need assistance. She is a great listener, very calm and reassuring, so glad I made the call!
Sep 3, 2025
Virtual visits are appreciated. Donna Iverson is easy to relate to, professional and caring.
Sep 3, 2025
Care was outstanding as usual.
Sep 1, 2025
I've never gone to therapy before. I felt uneasy at first, but Jess made me feel ok about my feelings and assured me she's not judging me for my actions. I'm glad I met with her and look forward to future sessions so I can get the help I need.
Aug 31, 2025
Donna Iverson always listened to my concerns and takes my medical needs in consideration
Aug 31, 2025
I appreciate Donna Iverson and the way she is very honest with me. It helps me keep things in perspective and that’s very important to me. She also listens and helps me understand my feelings and whatever else I am dealing with in a way that makes me feel comfortable. Donna also is on top of her prescriptions that she prescribes and makes sure that I obtain them for use.
Thank you Donna, you’re the best!
Aug 27, 2025
First, the therapist herself. I felt emotionally comfortable with Dr. Drew from the first minute. She brings empathy, expertise, understanding and kindness to the table, and I look forward to continued sessions with her--and this is after only an initial visit. Second, I appreciate the support staff--both in her office and the whole scheduling operation at Baptist Health.
Aug 23, 2025
The helpful staff and my provider. They listened to me and treated me with respect.
Aug 21, 2025
It was a great experience, the team made me feel at ease and comfortable with discussing my son's health concerns.
Aug 14, 2025
My LMHC counselor is excellent.
Aug 10, 2025
It was great!
Aug 9, 2025
Pleasant atmosphere, I can speak without judgement, helps me to understand where some of my thoughts come from, challenges me to push myself out of my comfort zone when needed
Aug 9, 2025
I really like that we really appear to be heard.