BBH NEPTUNE BEACH
4.9 out of 5
1,557 verified ratings
1,557 Ratings, 677 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 24, 2026
Donna Iverson, APRN
Donna is kind, compassionate and knowledgeable.
Jan 21, 2026
Donna is wonderful. My husband has a great connection with her and her advise has been spot on
Jan 20, 2026
Available appt , convenience of telehealth online worked into my schedule perfectly
Jessica was so kind & a patient listener!
Jan 17, 2026
I like the way I can tell her anything and she makes me feel better.
Jan 17, 2026
Jessica is incredibly patient and understanding. She has taken the time to truly understand me which allows her to provide great direction, suggestions/guidance and support. She has really helped me to make some adjustments to get start my journey.
Jan 16, 2026
The two providers that I have seen are excellent.
Jan 14, 2026
Was so relieved to have quick access to a counselor. She was great to talk to and made me feed comfortable and heard. Such a great benefit that is offered by Baptist for employees.
Jan 14, 2026
Donna Iverson is a wonderful practitioner. I was very comfortable with my appointment with her. Looking forward to working with her.
Jan 14, 2026
Dr Drew is a skilled, experienced therapist and a compassionate and insightful human being.
She has been extremely helpful to me in dealing with a difficult and complicated situation.
Baptist Behavioral Health is fortunate to have her on their staff.
Jan 14, 2026
Professional
Jan 10, 2026
Dr. Iverson is the best. She really cares and listens to everything I say.
Jan 4, 2026
My provider is thorough, takes the time to understand what my needs are, and always ensures the highest quality care!
Dec 31, 2025
Gina is amazing with our son! Her office staff is professional and courteous!
Dec 25, 2025
Iverson is great!
Dec 25, 2025
Thank you.
Dec 24, 2025
The Doctor was very thorough with explaining my child's new diagnosis. She answered my questions without ever making me feel rushed. She even placed a new referral quickly and explained next steps. Excellent experience all the way around. Thank you Baptist!
Dec 23, 2025
Dr. Drew! She is a legend! It’s goin g to be a sad day when you lose her! The MOST compassionate Psychologist that ever lived!
Dec 19, 2025
Great and she listened to me and helped me
Dec 17, 2025
Friendly, efficient, knowledgeable.
Dec 9, 2025
It was a very good experience
Dec 9, 2025
My daughters doctor explained everything so thoroughly, I also learned new things about the community, my kid, and coping techniques for her diagnosis.
Dec 5, 2025
Counselors are very caring and understanding. They make you feel like you are being heard and they give good feedback. I hope I will always have the opportunity to work with the Baptist counselors.
Dec 4, 2025
Donna Iverson listens to, and cares about her patients. She is so brilliant at what she does. She is one of the most kind and thoughtful persons I have ever met. I trust her completely and would highly recommend.
Nov 28, 2025
Friendly yet professional . Made me feel that I was in competent hands .
Nov 24, 2025
Professional service with the utmost care.
Nov 22, 2025
My physician is the best at listening and caring for what is going on in the patient’s life. Many behavioral physicians do not want to be bogged down and make you feel like a nuisance. ( in my past experiences anyhow) She never fails to connect experiences and conversations and concerns from previous visits and asks how I am and if I feel like treatment is going well. I am blessed to be her patient. She is a true professional and her work and care is greatly appreciated! Thank you!
Nov 20, 2025
Receptionists are friendly, appointments are on time.
Nov 19, 2025
I felt safe
Nov 16, 2025
Dr. Penna is always very knowledgeable and helpful. We really trust her!
Nov 12, 2025
Dr Penna was very attentive and informative in reviewing testing results.
Nov 12, 2025
The staff were great and more than helpful, they exceeded my expectations an went beyond and above providing stellar service
Nov 8, 2025
Dr Annotti is amazing
Nov 6, 2025
The staff including Amaris, Pamela, Mia, and Bella were so friendly and supportive. I needed help and they were compassionate about helping me.
Nov 4, 2025
I really like Donna Iverson.she helps me with my anxiety.
Nov 4, 2025
Many - plan to reduce medication.
Sincere interest in overall health.
Encouragement.
Affirmation.
Nov 4, 2025
The doctor listened to me and actually heard me. The staff and receptionists were nice.
Oct 27, 2025
I’m always able to be seen and get treatment
Oct 22, 2025
The doctor was very kind and knowledgeable.
Oct 22, 2025
Dr Drew excellent Dr very helpful and caring.
Oct 21, 2025
Dr. Iverson is always upbeat and positive.
Oct 18, 2025
My experience was very helpful
Oct 17, 2025
My therapist. he listens to what i have to say and give me important tips on what to do.
The receptionist is also very nice.
Oct 16, 2025
Staff is friendly and helpful.
Oct 15, 2025
Behavioral health has been accommodating and attentive to our needs. The therapists and doctors have been very helpful and knowledgeable.
Oct 14, 2025
Donna Iverson is one of the best medical providers I have met with. She truly cares about her patients and is always suggesting new ideas, resources, and tools to help manage symptoms. I am so glad that I have her on my care team!
Oct 14, 2025
Donna Iverson is the best. Kind, understanding, and she cares
Oct 14, 2025
The nurse practitioner was very thorough, thoughtful and kind. She was a great listener. I feel at ease with her and I feel she really does care about my mental health.
Oct 8, 2025
Thank you Dr. Annotti and Zoe for your patience and understanding with our family situation.
Oct 8, 2025
Great provider who listened to us.
Oct 8, 2025
Great doctor and care team