Baptist Primary Care - Baptist Internal and Family Medicine - Southbank Plaza
1660 Prudential Drive, Suite 400
Jacksonville, FL 32207 Directions
4.8 out of 5
3,574 verified ratings
3,574 Ratings, 1834 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 16, 2025
Alejandro Traveria, MD
Very professional!
Jul 27, 2025
Dr. Traveria been my Dr. several years. He is easy to communicate with and listens. The staff are considerate and helpful!!
Jul 27, 2025
Best doctors and convenient location.
Jul 27, 2025
Friendly, get you in quickly. Dr. Joe listens
Jul 27, 2025
It is clean, inviting. The stuff is very friendly.
Jul 27, 2025
Officed staff is friendly and easy to work with.
Jul 25, 2025
Staff
Jul 25, 2025
Kind and competent
Jul 25, 2025
Friendly and effluent staff.
Jul 25, 2025
Baptist portal.
Jul 25, 2025
Everyone is very pleasant and friendly.
Jul 25, 2025
Appointments are readily available. Staff are warm and welcoming. Care providers take time with their patients, answering questions and addressing concerns.
Jul 25, 2025
Pleasant, patient, and understanding to the need of the Patient.
Jul 25, 2025
The staff is friendly and I've never waited more than 5 minutes. Outstanding service!
Jul 25, 2025
Employees are very courteous and always available to assist. The office is clean and presentable.
Jul 25, 2025
Everyone was very polite and respectful
Jul 25, 2025
Office personnel are very helpful and friendly,from checking in to checking out
Jul 25, 2025
Excelente!!! Always on time always friendly prom to answer my questions
Jul 23, 2025
Location, ease of acquiring an appointment. Staff courteous and knowledgeable. Dr. is very attentive and listens.
Jul 23, 2025
Staff is helpful and friendly. Everyone listens and my concerns are addressed
Jul 23, 2025
Dr Trapp and the staff
Jul 23, 2025
Everything. Check in is easy, low wait time, quick in and out. Dr Rosemund truly seems to care. always Check out is done quickly. Staff is friendly
Jul 22, 2025
Friendly competent folks that get you in and out quickly and efficiently.
Jul 21, 2025
Clean, quiet, well managed
Jul 21, 2025
Dr joe is amazing. I also love the front desk staff very friendly
Jul 20, 2025
The entire office is very efficient and caring. I have always been treated with kindness and respect.
Jul 19, 2025
Very professional staff. Will work with you to get an appointment as soon as possible. Really like dr. Rosemund.
Jul 19, 2025
The customer service was very good
Jul 19, 2025
Office operated on time
Jul 19, 2025
Always efficient and on time.
Jul 19, 2025
Friendly and very accomadat
Jul 18, 2025
Always so professional.
Jul 18, 2025
The courtesy and professionalism of every single person is unmatched! Billy is amazing! Best PCP I've ever had!
Jul 17, 2025
What I like about the office is that you care for people.
Jul 17, 2025
Friendly, knowledgeable people who are professional and care
Jul 17, 2025
Great caring Dr great professional and courteous office staff very clean and modern office easy to get too with plenty of parking.
Jul 17, 2025
Easy for appt and good doctors.
Jul 17, 2025
Everyone that work in the office is very professional.
Jul 17, 2025
Very clean, conveniently located, lots of parking, very VERY friendly staff.
Jul 17, 2025
Experienced, knowledgeable, thorough and helpful medical care.
Jul 17, 2025
Customer service
Jul 16, 2025
Good doctors and very friendly.
Jul 15, 2025
Plenty of free parking. Easy access to the building and area is always very clean. Office personnel are friendly and accommodating. Much easier access than when the office was at Baptist Hospital.
Jul 15, 2025
Efficient, proficient
Jul 14, 2025
Friendly office staff and nurses.
Jul 14, 2025
All the friendilest people and Doctors, etc.
Jul 14, 2025
Great providers, friendly helpful staff
Jul 13, 2025
Dr. Traveria is the best. He’s professional and very detailed going over everything that’s needed. I really appreciate him and his lovely staff.
Jul 12, 2025
close to home. Quick and easy.
Jul 12, 2025
Great staff and attentive physician