Baptist Primary Care - Baptist Internal and Family Medicine - Southbank Plaza
1660 Prudential Drive, Suite 400
Jacksonville, FL 32207 Directions
4.8 out of 5
3,445 verified ratings
3,445 Ratings, 1729 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 21, 2025
Alejandro Traveria, MD
Physician
Jun 21, 2025
Parking and convenience of access
Jun 21, 2025
Staff that is very caring for the patient.
Jun 20, 2025
Beautiful staff Dr. Marla Trapp MD a Beautiful Person & very nice Dr Clean office short wait to see the Dr.
Jun 19, 2025
Nursing Staff Are Very Helpful And The Dr. Always takes care of Me....
Jun 19, 2025
I am very satisfied on how the doctor immediately puts in my request for my labs. Anything that I request for he is just so understanding and it makes me feel good as a patient.
Jun 19, 2025
Employees very kind and knowledge. I am very happy with Baptist Health. I am with Baptist 25 y and same doctor 15 years.
Jun 19, 2025
Dr Czerkawski is very caring, he takes time to listen to you, and he will make sure you get the best care even if he has to refer you to another specialist, he makes sure it’s a one.
Jun 19, 2025
Friendly, professional service. I feel heard and receive helpful care.
Jun 19, 2025
Dr. Traveria is the best doctor around; our whole family has used him for many years and we all love the guy. He's extremely thorough, once calling me late on a Friday night after getting blood work in that showed low potassium, woke me to tell me to eat a banana or nuts until he could up my meds. We moved almost an hour away and still drive in to see him, it's worth it.
Jun 19, 2025
The ways you be treated by the professional staff and doctor in assisting you and how they make sure you understand everything your doctor said,the cleanness of the exzaming room and as you enter the office, sitting room also.
Jun 19, 2025
You can pre register and skip all the red tape of checking in
Jun 19, 2025
Everything.
Jun 19, 2025
Everything is excellent
Jun 17, 2025
i like my doctor
Jun 16, 2025
My visit was fast , convenient
Jun 16, 2025
Courteous personnel. Appointments are on time and thorough.
Jun 15, 2025
Everything, they will do whatever they can to help. If they possibly can. Thank you for the great service all these yrs
Jun 15, 2025
Dr Trapp is wonderful but she is the second PCP to leave when we were her patients. We will certainly miss her and her knowledge!
We appreciate the office support staff, and appreciate the easy parking.
Jun 14, 2025
Dr. Joe and his staff are simply the best. Dr. Joe is so caring and humble .
Jun 14, 2025
Check in easy; seen on time
Dr Joe is the best! Diagnosis and recommended treatment right on target.
Jun 14, 2025
Very professional nice clean environment
Jun 12, 2025
Professional, friendly staff, on time appointments and I love my doctor!
Jun 12, 2025
Friendly, efficient, you rarely haves to wait
Jun 12, 2025
Dr Trapp is an excellent physician!
Jun 12, 2025
The staff is amazing and Dr Joe is a saint.
Jun 12, 2025
The staff is very friendly and very helpful. I have been a patient of Dr.Czerkawski for over 8yrs and I am very happy with the way he handles my care.
Jun 11, 2025
The physicians are amazing. The medical assistants are efficient and professional.
Jun 9, 2025
Professional staff members and their friendlyness, the prior check-in portal method and professional services.
Jun 8, 2025
The office is clean and quiet. The staff are friendly, and William Claytor is an awesome NP.
Jun 8, 2025
Always professional, quick and responsive.
Jun 8, 2025
Dr. Trapp and her staff are amazing and always make me feel welcomed. I’ll be sad when Dr. Trapp leaves in August.
Jun 8, 2025
Staff is kind and polite. Appointments, pretty much, run on time. Easy access with parking and going to office.
Jun 5, 2025
Checking in staff is always courteous and also checking out staff. Dr [name] and his medical assistant are awesome too along with Faye the check out person and Billy the Nurse Practitioner
Jun 5, 2025
Dr Joe and the staff.
Jun 5, 2025
People very helpful. Knowledgeable
Jun 3, 2025
Clean, close to me, and friendly staff
Jun 1, 2025
Efficient, runs on time, Dr. Joe takes his time with patients
Jun 1, 2025
Dr. Rosemund and the women at check-in and check-out.
Jun 1, 2025
Staff friendly love Dr Joe
Jun 1, 2025
Friendly staff, thorough doctors. In & out quickly
Jun 1, 2025
Friendly, professional, caring staff that always gets it right! Helpful, compassionate, physician. Easy access to office and medical staff. Yes, they answer the phone ! And solve the problem!
May 31, 2025
Everything
May 30, 2025
Love the doctors. Convenient location and parking. Never wait long.
May 30, 2025
Very professional and relax atmosphere
May 30, 2025
Friendly staff,,and Dr.Joe knows his patients by name
May 30, 2025
Excellent front desk service, nurse practitioner is great and knowledgeable. dr Joe Czerkawski is absolutely wonderful, patient and personable.
May 30, 2025
Very happy
May 30, 2025
Courteous staff. Short waiting time. Ease of available appointments. My doctor and nurse deliver quality healthcare. Phone and texts receive quick responds. Pleasant atmosphere.
May 28, 2025
Dr Rosemund is an excellent listener, he asks pertinent questions and is always on top of his game! His kindness, love for his patients and his breadth of knowledge is incredible!
Your office staff is efficient, friendly and always gets me out of the office without delay. Great work!!!