Baptist Primary Care - Baptist Internal and Family Medicine - Southbank Plaza

1660 Prudential Drive, Suite 400

Jacksonville, FL 32207 Directions

(904) 396-0000

www.baptistjax.com

4.8 out of 5

4,943 verified ratings

4,943 Ratings, 2,566 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 26, 2026
Always pleasant to visit. Entire staff is welcoming and efficient. I've never had a wait to see the Doctor

Apr 25, 2026
The staff are very attentive and professional.

Apr 25, 2026
Accurate results. All are courteous and respectful. Pleasant environment . Clean

Apr 24, 2026

Apr 24, 2026
Dr Traveria is very thorough

Apr 24, 2026
Dr Rosemund is outstanding!

Apr 24, 2026
The staff are friendly and helpful.

Apr 24, 2026

Apr 24, 2026
Superb medical care with clear personal concern.

Apr 22, 2026
Friendly and professional staff

Apr 22, 2026
The staff.

Apr 22, 2026
Everyone in the office is fantastic. Warn and caring

Apr 22, 2026
Location and parking is good. Office is nice and clean. Staff is nice and professional.

Apr 22, 2026
Efficient and timely Friendly and helpful

Apr 22, 2026
Everything

Apr 22, 2026
My Doc (Alejandro Traveria) and the staff

Apr 21, 2026
Easy to park, wonderful front desk staff, and Dr Traveria!

Apr 19, 2026
Friendly Well trained dedicated staff

Apr 18, 2026
friendly personel

Apr 18, 2026
Close proximity to my residence Friendly staff Knowledgeable doctors

Apr 18, 2026
Convenient location, a friendly polite staff and very qualified and competent professionals

Apr 17, 2026
Dr. Joe and his staff are amazing.

Apr 17, 2026
Dr.Traveria really takes the time to find out what your issues are. Knowledgeable about the different type medicines that can help with your issues

Apr 17, 2026
Everyone is very helpful and patient.

Apr 17, 2026
Friendly, professional

Apr 16, 2026
Friendly staff, clean environment and they see you close to your appointment time. My doctor listens and I don’t feel rushed

Apr 16, 2026
100% turnaround in last 12 months. Professional personnel, prompt responses, knowledgeable, friendly.

Apr 15, 2026
Customer service...

Apr 15, 2026
Dr Joe C so far is a great doctor he listens and puts a plan in action I’m very grateful to have been recommended to him.

Apr 15, 2026
getting prompt answers to medical questions

Apr 15, 2026
On time. Dr Erb was super friendly and thorough with my concerns and I never felt rushed to get out the door which is rare now days.

Apr 15, 2026
The people. Clerical, and professional.

Apr 14, 2026
Clean efficiency and easy to get to

Apr 13, 2026
Everything!! Doctors are great.. support staff outstanding. Have been going there 20+ years.

Apr 13, 2026
Timely appointments friendly filling

Apr 13, 2026

Apr 12, 2026
I feel like I’m listened to and respected. The staff is very friendly.

Apr 12, 2026
Great Staff and the best Doctor! Always attentive to his patients and listening to any issues or concerns. Thank you for all you do for your patients!!!!!

Apr 11, 2026
All the staff are professional and caring, so nice. The appointments are always on schedule and Dr. Rosemund is so through, prompt and brilliant. Best doctor ever!!!

Apr 11, 2026
We love Dr. Traveria he is an amazing Doctor.

Apr 10, 2026
Best place ever

Apr 10, 2026
nice homely and acceptable

Apr 10, 2026

Apr 10, 2026
I like how referrals are handled. They call me to schedule instead of me calling them.

Apr 10, 2026
Polite, professional care

Apr 9, 2026
Easy to access, good parking, clean and quite.

Apr 9, 2026
Dr. Joe was my pcp for 16 years. His advice and care helped to restore my health. He's a great doctor.

Apr 9, 2026
It's clean.

Apr 9, 2026
The office is effiencent and the staff is attentive and kind! Dr. Erb makes me comfortable and listens.

Apr 8, 2026
Friendly, knowledgeable staff and their desire to help me deal with my health concerns. Ease of getting an appointment, the staff is very helpful when I’m making appointments and they help me fit the appointment into my work schedule.