Baptist Primary Care - Baptist Internal and Family Medicine - Southbank Plaza

1660 Prudential Drive, Suite 400

Jacksonville, FL 32207 Directions

(904) 396-0000

www.baptistjax.com

4.8 out of 5

5,477 verified ratings

5,477 Ratings, 2,882 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 23, 2026
Professional, helpful, friendly

Aug 23, 2026

Aug 22, 2026
Very organized and well-staffed.

Aug 22, 2026
Everything in everyone

Aug 21, 2026
Very friendly and helpful

Aug 21, 2026
Professional and friendly staff

Aug 21, 2026
The doctor was mad cool and took personal interests in my health the staff were great as well

Aug 21, 2026
Prompt service

Aug 21, 2026
The staff is pleasant. I did not wait long and I liked the doctor.

Aug 20, 2026
I love the staff, but I adore my new doctor, he listen and understand my needs and he is very companionatte and willing to help me.

Aug 20, 2026
Neat and clean. Very organized and efficient staff. Quick response to walk in's.

Aug 20, 2026
Very nice staff and Dr Traveria is very caring and thorough .

Aug 20, 2026
Dr. Rosemund is an excellent GP, and he listens.

Aug 20, 2026
It was easy to make an appointment. The staff were friendly. The doctor was thorough. The office was clean.

Aug 19, 2026
Everything! Dr. Joe is amazing! He listens and really cares. May God Bless Him & His Staff🙏🏾❤️

Aug 18, 2026
As is the norm for Dr. Rosemund, the staff is great and Dr. Rosemund has great patient interactions.

Aug 17, 2026
Everyone was very kind to me. They're very efficient and professional, and I thought Dr. Erb was just great!!

Aug 17, 2026
Dr Rosemund is an exceptional physician, almost a relic of the distant past: a doctor who knows his patients as individuals, who responds promptly to any message and cares about you.

Aug 17, 2026

Aug 16, 2026
Lots of Parking. Friendly staff. Awesome physicians

Aug 16, 2026
Professional, competent, and courteous

Aug 15, 2026
Telehealth visit was very effective and convenient. Dr. Joe is the greatest!

Aug 15, 2026
plenty of parking on time with appointment staff great doctor

Aug 15, 2026
The staff is/are efficient, polite, professional, and if not busy, will talk to you on a personal level. As far as the office is concerned, it is clean and orderly.

Aug 15, 2026
The staff was friendly, helpful, and professional.

Aug 14, 2026
I love my doctor and the entire staff everyone is always so friendly and welcoming

Aug 14, 2026

Aug 14, 2026
Friendly, imformative,good first visit w dr

Aug 14, 2026
Quick response, kind people, expert Dr…

Aug 14, 2026
Always on time, always respond my message soon enough, thank you for being my family care.

Aug 13, 2026
Fast to see doctor not waiting in room for a hour 🙄 and the staff and doctor are so polite and helpful 👍

Aug 12, 2026
Recommended by An APRN at another office.

Aug 12, 2026
On time appointments & pleasant staff. Office is clean and organized.

Aug 12, 2026
We love Dr. Traveria we have been with him I believe since he started in Jacksonville. He always takes time with us . I love the fact he is an internist he manages medicine very well . My husband has a lot of health issues he has always been right on with diagnosis. We have referred several friends and family they love him too .

Aug 11, 2026
Dr. Rosemund and his entire staff is wonderful!!! Dr. Rosemund and his entire team are excellent listeners to their patients, caring, and professional and have always given me excellent healthcare!

Aug 10, 2026
Prompt, professional and friendly

Aug 10, 2026

Aug 9, 2026
Professional staff, was seen on time excellent doctor

Aug 9, 2026
Dr. Rosemund is thorough and very professional.

Aug 9, 2026
Dr. Traveria, his nurse Constance and Fay who works at the front desk are very highly skilled, professional and caring. Dr. Traveria has helped me with my health issues since my previous family doctor retired. I am very thankful for this team.

Aug 9, 2026
Doctor Traveria is the best and his staff is fantastic

Aug 9, 2026
Dr Traveria and Nurse Connie are dynamic. They are always patient, attentive, personable and easy to convey my ailments. I appreciate them both.

Aug 9, 2026
The staff. Appointments are on time. For emergencies I've always gotten in quickly.

Aug 8, 2026
They are very professional and get me in and out in a timely manner

Aug 7, 2026
Very clean nice staff was great

Aug 7, 2026
Minimal wait time, PLEASANT STAFF, relaxed atmosphere, spotlessly clean, ample parking, and phone calls are answered promptly.

Aug 7, 2026
On time Excellent attention from Dr T Old time MD experience

Aug 7, 2026
Dr. Rosemund, Bill [last name] and their assistant

Aug 7, 2026
never a long wait. like the providers. willling to spend time talking and addressing any issues I might have

Aug 7, 2026
When my appt says 6:45am Dr Joe is there at 6:45. Nurse at front desk is lovely and pleasant and is on top of her game.