Baptist Primary Care - Baptist Internal and Family Medicine - Southbank Plaza

1660 Prudential Drive, Suite 400

Jacksonville, FL 32207 Directions

(904) 396-0000

www.baptistjax.com

4.8 out of 5

3,931 verified ratings

3,931 Ratings, 2010 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 28, 2025
Professionalism.

Sep 27, 2025
I can always see my doctor as needed.

Sep 27, 2025
Location, professional staff

Sep 27, 2025
Friendly and helpful staff, easy to get appointments, easy to pay copay via text, convenient location.

Sep 27, 2025
Friendly staff

Sep 27, 2025

Sep 27, 2025

Sep 27, 2025
Courteous service by staff & nursing assistant. William Claytor APRN always efficient & answers all questions.

Sep 27, 2025

Sep 26, 2025
Organization.

Sep 26, 2025
Dr Traveria and the staff are amazingly kind and patient with me and I appreciate it because I have serious anxiety about going to the doctor.

Sep 26, 2025
Very polite and attentive

Sep 26, 2025
Staff are great

Sep 26, 2025
Dr Traveria and his staff

Sep 26, 2025
Excellent Doctors and medical assistants

Sep 26, 2025
Staff was very nice and friendly and Dr. Erb was great.

Sep 25, 2025

Sep 25, 2025
Billy Claytor nurse practitioner, he is an amazing care provider.

Sep 25, 2025
Knowledgeable, friendly and listen to my concerns. Dr Joe Czerkawski and his team are is fantastic

Sep 25, 2025
Friendly, prompt and clean

Sep 24, 2025
Dr. Joe is amazing

Sep 23, 2025
polite, responsive and thorough

Sep 23, 2025
Great Dr. Traveria and his staff

Sep 23, 2025
Great office! Great staff. Would highly recommend to everyone!

Sep 22, 2025
Dr Rosemund

Sep 21, 2025
Everyone is very friendly and Dr.Rosemund has been amazing since 2019

Sep 21, 2025
Dr Rosemund is an awesome primary care physician.

Sep 21, 2025
Dr. ROSEMUND.is an amazing doctor. He has been my doctor for years and I would not want to change. The staff are all very nice. The new lady at the reception desk is so sweet,she makes you feel like you are at the right place. She seems very happy, and it is contagious.

Sep 21, 2025
Drs. are all great, make you feel at home. Always listen to all your concerns. Staff is great. Wait time is always minimal.

Sep 21, 2025
The waiting area and office are clean and organized. The staff is friendly and courteous

Sep 21, 2025
Efficient and great staff. Dr Joe is the best

Sep 20, 2025
Great service! Attentive to medical needs

Sep 20, 2025
EVERYONE IS SO VERY KIND AND FRIENDLY.

Sep 20, 2025
professional, courteous, and do not have to wait long.

Sep 20, 2025
Office is very clean and the staff members are very warm and friendly

Sep 20, 2025
The office is easily accessible and clean. Staff are prompt and friendly. Billy is great and understood I was not comfortable with the use of an artificial scribe and kindly turned it off before the start of our conversation. Thank you.

Sep 19, 2025
The Staff is very professional, courteous and always helpful. They always greet you with a smile. Dr. Joe is great and I am very happy that I chose him for my Primary Care Physician. I am hopeful that I will be able to stay as a Patient with Baptist Internal and Family Medicine for many years to come.

Sep 19, 2025
Caring and helpful staff

Sep 19, 2025
I appreciate the excellent care. Thank you

Sep 18, 2025
Always friendly and on time

Sep 18, 2025
Friendly! Efficient!

Sep 18, 2025
My Dr. Joseph, is the best Dr. in the world very caring and concerned, I’m thankful that I chose him as my doctor.

Sep 18, 2025
Convenient location. Comfortable waiting area. Staff welcoming and capable. Medical staff excellent

Sep 18, 2025
Long relationship with Dr. Rosemund.

Sep 17, 2025
Very clean and staff was professional

Sep 17, 2025
Very friendly and efficient. Always runs on time in my experience.

Sep 15, 2025
Everyone is nice and helpful.

Sep 13, 2025
no long wait time. Everyone was very polite.

Sep 12, 2025
Front desk staff in person and by telephone very responsive, informative and accommodating. Very helpful when scheduling. Medical staff very professional and helpful in helping me understand my condition and options available . Very satisfied with my care.

Sep 12, 2025
Everyone is so good at providing care.