Baptist Primary Care - Baptist Internal and Family Medicine - Southbank Plaza
1660 Prudential Drive, Suite 400
Jacksonville, FL 32207 Directions
4.8 out of 5
4,600 verified ratings
4,600 Ratings, 2,390 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 22, 2026
Joseph Czerkawski, MD
Convenient and very good environment. Very friendly staff
Feb 21, 2026
Friendliness, welcoming feeling & always very timely.
Feb 21, 2026
The staff is welcoming and supportive. Dr. Traveria listens to his patients and gives feedback with instructions regarding health and prescriptions. He admitted to corrected an error in billing me for what was to be my “Welcome to Medicare”. As I told him, I really appreciate him. I am referring a family member to see him. Thank you, Dr. Traveria and staff!
Feb 20, 2026
it great
Feb 20, 2026
The entire staff were very polite and welcoming. Dr Rosemund was terrific. He always takes the time to sit down and speak with you one on one. He is very warming and patient. It’s never fun to go to the Dr, but between Dr Rosemund and his staff, it was a pleasant experience.
Feb 20, 2026
I appreciate Dr. Traveria so much and all the staff. Thank you to Dr. Traveria and his team. Good bless you.
Feb 19, 2026
Waiting in waiting room is not long. Website my chart is helpful. Can send message and get answer. Get reception and test info.
Feb 19, 2026
Clean and bright facility. Efficient front desk.
Feb 19, 2026
The staff (Constance) was very professional. caring. Dr. Traveria is very thorough in his overall
examination. He has the real appearance that you
are the only patient he has.
Feb 18, 2026
You always help me
Feb 18, 2026
My doctor and the staff
Feb 18, 2026
Convient
Feb 18, 2026
Location/parking
Feb 16, 2026
I know everybody.
Feb 16, 2026
Very friendly and helpful staff.
Feb 16, 2026
I always have a pleasant experience with the office staff. Dr Rosemund is awesome.
Feb 15, 2026
Professional service
Feb 15, 2026
Friendly, no wait, very attentive
Feb 15, 2026
Everyone is kind
Feb 14, 2026
Everyone is so helpful, knowledgeable and friendly.
Feb 14, 2026
Dr Traveria is the best. Takes time to listen and is very knowledgeable. He shows genuine concerned about my health.
Feb 14, 2026
The employees
Feb 14, 2026
Very quiet and clean
Feb 14, 2026
Very Professional. Very friendly and very knowledgeable. Excellent plus
Feb 13, 2026
Office staff and Dr.Joe are all amazing!!!!
Feb 13, 2026
Staff is very friendy & welcoming.
Feb 13, 2026
1. Runs efficiently and on time.
2. Answers portal inquiries quickly
3. Wonderful doctor Rosemund.
Feb 13, 2026
Neat, well organized, quiet atmosphere.
Feb 12, 2026
From check-in to check-out the staff is great. Dr. Joe takes the time to listen and answer all your questions. Never feel rushed.
Feb 12, 2026
Dr Traveria is one of the best Internists/Primary Care Physicians in Northeast Florida. I've been his patient for over 15 years and I wouldn't consider anyone else. His professional care and bedside manner is unmatched.
Feb 12, 2026
Easy scheduling. Dr rosemund is a great dr. And not "hurry up get you out" attitude. Listens to your concerns and addresses them.
Feb 12, 2026
Loved that everyone got what I needed from my flu shot to the prescription sent. Super efficient
Feb 11, 2026
I like that my doctor listens to me and orders any necessary tests or labs to diagnose me correctly.
Feb 11, 2026
Friendly, yet very professional
Feb 11, 2026
The staff is very friendly and efficient. The offices are clean. I look forward to working with Dr. Samantha Erb as my primary. She listened to my concerns and was very thorough in scheduling all my referrals and prescriptions.
Feb 10, 2026
Fast and efficient very professional
Feb 9, 2026
Dr. Erb and Dr. [last name] are phenomenal physicians who care about their patients. They listen to you and respect your ideas and concerns about treatment. They try to educate you on the options.
Feb 9, 2026
I loved all of it! Efficient, effective and welcoming
Feb 7, 2026
professional and on time
Feb 7, 2026
Centrally located. Never have to worry about parking. The office is clean. Staff are cordial and professional. Doctor is very knowledgable and listens and addresses my concerns, and always does follow-up when needed.
Feb 7, 2026
Love Dr Rosemund. He has been my PCM for over a decade. Caring, attentive, and sound advice.
Feb 7, 2026
Dr Joe and the entire team are amazing
Feb 6, 2026
Everyone very friendly
Feb 6, 2026
BRIGHT, WARM, PERSONABLE, HELPFUL :)
Feb 6, 2026
Dr. Joe
Feb 5, 2026
I like the location, the professionally personable staff and doctors. I also like the feel and flow of the offices.
Feb 5, 2026
Very nice and helpful
Feb 5, 2026
Dr. Joe is amazing. He listens to your concerns and genuinely wants to find solutions. His staff is very friendly too
Feb 4, 2026
Clean, courteous and Dr Rosemund is great.
Feb 4, 2026
It was clean, orderly, and comfortable.