Baptist Primary Care - Baptist Internal and Family Medicine - Southbank Plaza
1660 Prudential Drive, Suite 400
Jacksonville, FL 32207 Directions
4.8 out of 5
3,266 verified ratings
3,266 Ratings, 1607 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 15, 2025
Eric Rosemund, MD
Great doctor
Apr 26, 2025
friendly
Apr 26, 2025
Very professional & caring
Apr 26, 2025
I really like Dr. Trapp. She is easy to talk to and very attentive.
Apr 26, 2025
Dr Rosemund is always so very kind and thoughtful. He makes you feel comfortable and you can ask him any medical questions.
Apr 24, 2025
Quick, friendly staff, and clean office.
Apr 24, 2025
Very Nice Staff
Apr 24, 2025
Doctors and staff are amazing. Dr. Rosemund js the most through doctor I ever had the pleasure of seeing. He is magnificent and the location if perfect for people who work downtown or Riverside.
Apr 24, 2025
The professional staff and how they really show you respect and in recognize you as you enter the office their caring knowledgeable to your needs also great set of doctors and associates.,I have recently recommended you'll already to family and friends.
Apr 24, 2025
FAST
Painless blood stick
Not Crowded
Apr 21, 2025
Everyone was very nice . Thank you !
Apr 21, 2025
Great team
Apr 21, 2025
timely and professional
Apr 21, 2025
On time, efficient, professional, listens, personable.
Apr 21, 2025
Dr. Rosemund
Apr 20, 2025
Professional and clean. Staff friendly
Apr 19, 2025
Very professional
Apr 19, 2025
Everything, I recommend you guys all the time thank you.
Apr 19, 2025
Personnel dry nice and accommodating
Apr 19, 2025
No longer waits in lobby, very good doctors who spend time listening, have always felt got best care there.
Apr 19, 2025
Very good investigative physicians. Pleasant staff.
Apr 19, 2025
The staff are friendly and courteous. Dr. Traveria is great and easy going. He also explains things in an understanding manner, so if there are any questions he explains the answers until they are understood.
Also, the waiting area is clean and well lit. Also the chairs are fairly comfortable too.
Apr 19, 2025
The personal attention that Dr Rosemund gives. I don’t have to go through PA which is common nowadays. He also listens well and has understanding of the problem I am seeking to resolve. He respects my opinions and is very thorough and doesn’t rush me out the door and takes time to determine what help I need.
Apr 17, 2025
Always thorough, caring and professional! Thank you and God bless you!
Apr 17, 2025
I love my physician and feel that Dr. Traveria helps his patients reach their health goals.
Apr 17, 2025
Professional
Apr 17, 2025
Friendly and courtesy thru out the bldg overall very pleasant experience
Apr 17, 2025
Mrs. Dr. Trapp was wonderful and very sweet. Made sure to inform me regarding any health questions I had
Apr 17, 2025
Professional, polite, caring , atmosphere one of welcome.
Apr 15, 2025
Great visit. Very comprehensive but also personal and friendly. Wonderful experience overall.
Apr 15, 2025
nice people ,very clean office
Apr 13, 2025
Professional
Apr 13, 2025
My doctor and his staff are very professional and informative. They take pride in their work, and they really care about their patients. They are really good care giver. I'm glad to one of their patients.
Apr 13, 2025
From the front desk to checking out. I received exceptional service. A group of nice people. I love Dr. Trapp!!
Apr 13, 2025
Referral from doctor
Apr 13, 2025
Prompt , friendly staff
Apr 13, 2025
I love this office
Apr 13, 2025
Nice and pleasant Staff Clean and Cozy office No longer wait to see Dr .Dr Marla Trapp is amazing Dr cares about her patient's.
Apr 13, 2025
Friendly staff
Apr 12, 2025
My doctor!!!!
Apr 11, 2025
People listen!
Apr 11, 2025
Very helpful environment. I've been a patient their for almost 20 years
The staff makes you feel like they are truly concerned about my health and that's very important to me. The facility is very clean.
Apr 11, 2025
Everything.I've been a patient of Dr. Rosemund as long as he's been there.I must confess that I worked for Baptist Medical Center for 36 years. I've been with Baptist Health before it was Baptist Health. All of the staff are friendly and caring, from reception to nursing. When Florida Blue wanted to eliminate Baptist Health as a primary provider, I didn't hesitate to change my insurance in order to keep Baptist Health. I'm not going anywhere. I hope to be a patient of yours for the foreseeable future.
Apr 11, 2025
Billy Claytor is an excellent provider
Apr 11, 2025
Most efficient doctors office I've ever visited. Staff was extremely friendly and helpful. My appointment was at 2:30 and by the time that came around I had already met with Dr.Joe and was on my way out.
Apr 11, 2025
Friendly and knowledgeable staff, excellent physicians and expert care!
Apr 11, 2025
Check-in was quick and professional, MA was personable, MD was thorough, and check out was quick and kind
Apr 11, 2025
The PCP.
Apr 10, 2025
Dr Rosemund is kind, attentive and professional.
Apr 9, 2025
Everyone in the office is very kind and friendly and very helpful when needed and answer questions when needed and explain everything in detail so thank you all for everything you do an being concern as well.
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