Baptist Primary Care - Baptist Internal and Family Medicine - Southbank Plaza

1660 Prudential Drive, Suite 400

Jacksonville, FL 32207 Directions

(904) 396-0000

www.baptistjax.com

4.8 out of 5

2,620 verified ratings

2,620 Ratings, 1292 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 12, 2025
William Claytor, APRN, APRN
Awesome

Nov 24, 2024
Alejandro Traveria, MD
Dr. Traveria is comprehensive in his approach and listens patiently to all questions and concerns.

Nov 23, 2024
Joseph Czerkawski, MD
Friendly staff, hardly any wait times. Dr. Joe really listens to you and answers all your questions. He will make sure that you fully understand everything that was discussed.

Nov 23, 2024
Joseph Czerkawski, MD
The office is very well run, the staff is friendly, efficient, and patient. Dr. Czerkawski is genuinely concerned about his patients and very active in their care. He is a fantastic doctor and asset to my health.

Nov 23, 2024
Anne Anderson, APRN
Friendly and helpful everybody! Consulted for second opinion. Immediate action. Recommendation if treatment doesn't work.

Nov 18, 2024
Joseph Czerkawski, MD
Dr. Joe wonderful as always - front office staff pleasant, o

Nov 17, 2024
William Claytor, APRN, APRN
Ample parking available in the parking lot. Don't have to stress-out, driving round and round, up and down the floors in a parking garage, hoping to find one open parking spot before you are late for your medical appointment.

Nov 16, 2024
Joseph Czerkawski, MD
Quick service, compassionate provides

Nov 15, 2024
Marla Trapp, MD
Dr Trapp was very patient and listen to my concerns. I did not have to wait long for my appointment when I got there.

Nov 14, 2024
Eric Rosemund, MD
They have been my provider for over 15 years. Very informative and proactive on keeping my health the number one goal

Nov 14, 2024
Joseph Czerkawski, MD
Friendly efficient people

Nov 14, 2024
Marla Trapp, MD
Clean facility, friendly staff, appointment started on time

Nov 14, 2024
Anne Anderson, APRN
Great people

Nov 11, 2024
William Claytor, APRN, APRN
Very professional, timely and efficient!

Nov 10, 2024
William Claytor, APRN, APRN
Very nice,clean,professional environment.

Nov 10, 2024
William Claytor, APRN, APRN
Very quick ability to get me in

Nov 10, 2024
Marla Trapp, MD
The office worked with me to get me in as I was a new employee with Baptist. I was in and out very quickly. I will recommend my husband to visit this office.

Nov 10, 2024
Alejandro Traveria, MD
I trust and respect Dr Traveria and staff. Very kind, patient and thorough. He took time to expain my condition, answer questions, discuss options and recommend the best treatment pan. The office and parking provide convenient access.

Nov 10, 2024
Marla Trapp, MD
Dr Trapp is phenomenal and even though she gives you all you need for personal visit, she still stays on time though I don’t know how. The staff is great too…love to get Dee laughing. Most important, Dr Trapp figure things out where others have been unable. If I could give an 11, I would!

Nov 9, 2024
Eric Rosemund, MD
The quick response and efficiency to my medical needs !!!

Nov 9, 2024
Alejandro Traveria, MD
Everything. Dr. Traveria is a great doctor!!

Nov 7, 2024
Anne Anderson, APRN
Quick check in, friendly staff, typically no unusually long waits

Nov 7, 2024
William Claytor, APRN, APRN
Everyone from the desk to the back office was so nice and helpful

Nov 7, 2024
William Claytor, APRN, APRN
Dr [last name] and Billy his Nurse Practitioner are wise physicians who listen to their patient and care about their health.

Nov 7, 2024
Eric Rosemund, MD
1. Portal inquiries answered promptly. 2. Appointments seen right on schedule. 3. Dr Rosemund is a wonderful doctor.

Nov 7, 2024
Anne Anderson, APRN
Very friendly and clean

Nov 7, 2024
Marla Trapp, MD
Very clean and efficient. Great staff. Awesome doctor.

Nov 7, 2024
William Claytor, APRN, APRN
Everything is organized and runs efficiently. Staff are friendly and knowledgeable.

Nov 7, 2024
Alejandro Traveria, MD
Doctors & staff are great.

Nov 7, 2024
Eric Rosemund, MD
Friendly and knowledgeable. My doctor saw me right on time. Virtually no waiting.

Nov 7, 2024
Eric Rosemund, MD
Very professional. Makes you feel welcome. Helpful

Nov 4, 2024
Eric Rosemund, MD
My Doctor

Nov 4, 2024
Marla Trapp, MD
Convenient friendly efficient

Nov 4, 2024
Eric Rosemund, MD
Staff are friendly and professional.

Nov 2, 2024
Joseph Czerkawski, MD
Very professional and always friendly.

Nov 2, 2024
Joseph Czerkawski, MD
Most of the staff friendly and courteous.

Nov 2, 2024
Eric Rosemund, MD
Professionally run with respect for patients. Good care and keep to the schedule well.

Nov 2, 2024
Alejandro Traveria, MD
It's very clean.

Nov 2, 2024
Eric Rosemund, MD
Everyone is very friendly and helpful.

Nov 1, 2024
Joseph Czerkawski, MD
Dr Joe is wonderful.

Oct 31, 2024
Alejandro Traveria, MD
Everyone is pleasant and the office appears clean, and most of all, Dr. Traveria is the best! He really cares and tries to get to the root of your issue and takes the time to be thorough during your visit! :)

Oct 28, 2024
Eric Rosemund, MD
everything.

Oct 28, 2024
Marla Trapp, MD
The staff are very polite and their is not much waiting when going for your appointment.

Oct 27, 2024
Alejandro Traveria, MD
Friendly and helpful employees

Oct 27, 2024
Marla Trapp, MD
Dr Trapp was so personable and professional in her exam and explanations. Enjoyed speaking with her about my hx and getting things resolved. Her nurse was extremely nice and also professional he gave his flu shot s any pain. The office staff was very friendly.

Oct 27, 2024
William Claytor, APRN, APRN
Great caring people, easy to get appointments.

Oct 27, 2024
Eric Rosemund, MD
Love my PCP. He’s very knowledgeable and always on top of things concerning my health.

Oct 27, 2024
Joseph Czerkawski, MD
My Dr. Dr joe is the most amazing Dr I have had in a very long time. He is compassionate and empathetic towards all and any medical concern. Setting goals to accomplish a healthy lifestyle. I wish all Drs treated patients the way Dr joe treats his patients.

Oct 26, 2024
Eric Rosemund, MD
My Doctor

Oct 25, 2024
Joseph Czerkawski, MD
Very professional staff