Baptist Primary Care - Baptist Internal and Family Medicine - Southbank Plaza

1660 Prudential Drive, Suite 400

Jacksonville, FL 32207 Directions

(904) 396-0000

www.baptistjax.com

4.8 out of 5

2,834 verified ratings

2,834 Ratings, 1398 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 1, 2025
Very friendly

Feb 27, 2025
Great staff

Jan 26, 2025
Clean office staffed by professional, caring and competent people dedicated to helping their patients.

Jan 25, 2025
Dr. Traveria and the nurse Constance are very good.

Jan 25, 2025
The efficiency & thoroughness of the physicians.

Jan 24, 2025
Everything

Jan 24, 2025
Staff very professional Love Dr Joe been a patient 13 yrs

Jan 24, 2025
Very friendly staff for my 7am appt. I think it is wonderful they offer 7:00am appts which makes it convenient with my work schedule. Dr Czerkawski is very nice, takes time to listen.

Jan 24, 2025
Dr Joseph Czerkawski is very , Profesional, attentive of the needs of his patients, fast to take actions, I don't ever have to wait at his office.

Jan 23, 2025
Professional, knowledgeable and accessible

Jan 23, 2025
Knowledgeable, Friendly Staff. If you are in great need, they will go the extra mile to help you. My wife and I have been with Dr. [last name] and PA Billy Claytor for over 30 years. We can count on them!

Jan 23, 2025
Friendly, professional, competent

Jan 20, 2025
Pleasant staff, timely visit. Conveniently find necessary information on the portal.

Jan 19, 2025
Comfortable

Jan 19, 2025

Jan 19, 2025
Love Dr. Joe. Rarely wait for appointment. Courteous staff

Jan 19, 2025
My physician and team

Jan 19, 2025
Highly recommend Billy Claytor, he is excellent!

Jan 19, 2025
Dr Czerkawski really takes time with his patients and explain health issues in a manner that a non-medical person can understand. He demonstrates really caring about his patients and they well being.

Jan 19, 2025
Staff and doctors are the best

Jan 18, 2025
Great team and Dr. Trapp was very attentive to my questions and she was very approachable.

Jan 16, 2025
Friendly, knowledgeable staff....

Jan 16, 2025
They were on time and very friendly.

Jan 16, 2025
very pleasant and on time.

Jan 16, 2025
Great communication.

Jan 16, 2025
I like the thoroughness of the doctor in getting to the bottom of my issues.

Jan 16, 2025
Fast and easy; no wait time in the lobby; staff is courteous and professional.

Jan 14, 2025
I love my physician and office staff. Everyone is really kind and helpful. Dr. Traveria is one of my favorite physicians.

Jan 14, 2025
The location, the Staff, and free parking

Jan 13, 2025
Dr Joe and staff are ALWAYS on time for appts. The doctor takes as much or as little time that I need when I visit. He never rushes me along and I appreciate that. :) Thank you Dr. Joe.

Jan 13, 2025
The office is efficient. Dr [last name] and NP Anne Anderson listen well, demonstrate concern and have made great referrals. Thank you.

Jan 12, 2025

Jan 11, 2025
This visit the staff was absolutely awesome. The young lady at the front desk was so bright and cheerful at 7:30 in the morning, it set the tone for the day. Jessica, medical assistant was very friendly and sweet. She did make my arm sore with the tetanus shot, but I expected it. LOL Anne Anderson, ARNP is so thorough and asked a lot of questions to assess my health, which I greatly appreciate at my age. Lastly, there is Faye at checkout. I have "known" her for years as I've been with the practice since 2006. She always has a smile and friendly comment for you as you check out. I will say that this was probably the best experience I've had in a long time at this practice. Keep it up please.

Jan 11, 2025
The experience was very friendly but most importantly, they were very timely in getting my results as well as communicating what's needed. I will remain with them for a while. I with see myself changing any time soon.

Jan 11, 2025
Most of the people r so pleasant especially William Claytor

Jan 11, 2025
I was establishing a new Primary Care Physician relationship through Baptist Primary Care Inc. with Joseph Czerkawski, MD. I found Dr. Czerkawski to be attentive and provided thorough explanations with a compassionate demeanor. Joseph Czerkawski, MD clearly reflected to me expertise in his field with an ability to put this patient at ease. Lab orders and the results were promptly messaged to me the same day of my introduction. Very friendly, informative, and efficient intake process for a new patient and I felt well taken care of by the doctor and all the staff at Baptist Primary Care Inc.

Jan 9, 2025
I'm in and out with no problem. My questions always get answered. The staff is friendly and respectful.

Jan 9, 2025
The staff is always so nice, and My Dr is so caring wouldn’t change him for the world 🌎 even though I’m moving away I’m still staying with Dr Traveria

Jan 9, 2025
Your physicians are excellent, Dr. Rosemund is my main doctor! The staff is helpful and caring. I have and will recommend this doctor to others.

Jan 9, 2025
Very prompt and helpful staff

Jan 9, 2025
Great dr. Great service

Jan 9, 2025
You're on point usually when it comes to making appointments. You guys are kind and considerand I love the way. My primary doctor listens to the things that I complain about and say that I'm having a problem with and I usually get results rather soon.

Jan 9, 2025
Everyone is so nice and professional!

Jan 9, 2025
The entire staff were welcoming. I had very minimal wait

Jan 9, 2025
Staff was Bery Nice and friendly. The dr was very detailed and went over everything and had a plan of action. Dr was compassionate.

Jan 9, 2025
I am always seen at my appointment time or before. I have been a patient of Dr Rosemund for many years and we have a great relationship. Dr Rosemund listens to my concerns and recommends treatment that I need.

Jan 6, 2025
Personal communication. Availability and promptness. The staff and the doctor were all very helpful and so easy to communicate with.

Jan 5, 2025
Dr Rosemund and his CNA.

Jan 5, 2025
They are professional and efficient!

Jan 2, 2025
Friendly, clean, prompt, Dr. Joe is great