Baptist Primary Care - Baptist Internal and Family Medicine - Southbank Plaza
1660 Prudential Drive, Suite 400
Jacksonville, FL 32207 Directions
4.8 out of 5
4,460 verified ratings
4,460 Ratings, 2,316 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 25, 2026
Eric Rosemund, MD
Professional but friendly, efficient, took good care of me.
Jan 25, 2026
professionalism
Jan 24, 2026
The staff is very friendly and the waiting time is extremely reasonable.
Jan 24, 2026
Short wait time. Very efficient. Doctor to the point to be sure my needs are met.
Jan 24, 2026
Excellent service and very attentive.
Jan 24, 2026
The staff is always on good spirits and handle me with care
Jan 23, 2026
Polite, professional and friendly
Jan 23, 2026
Friendly and knowledgeable staff.
Jan 22, 2026
My doctor is the only person who knows how to use all resources to get my situation taken care of.
Jan 22, 2026
Staff, facility, access, connection to Babtist system.
Jan 22, 2026
The thoroughness of the doctor, taking time to listen.
Jan 22, 2026
Fast, clean, professional and friendly
Jan 22, 2026
Dr. Erb was nice and informative. Clean office and friendly staff.
Jan 19, 2026
the doctors----the staff
Jan 19, 2026
LOVE ALL THE PEOPLE MAKE YOU FEEL LIKE FAMILY. ALWAYS CLEAN AND NEAT.
Jan 19, 2026
Friendly service, if I need to fast for a test etc Faye always makes sure I get and understand those instructions.
Jan 19, 2026
Very clean and open space !
Jan 19, 2026
Friendly fast family
Jan 18, 2026
Customer service was very good, the doctor was very informative and pleasant
Jan 17, 2026
Friendly and efficient
Jan 17, 2026
Everything! service, staff MD
Jan 17, 2026
Clean Environment Professional Staff Polite Staff
Jan 17, 2026
Everyone is well informed and willing to answer questions.
Jan 17, 2026
Dr. Rosemund is the best! Prompt, professional, and always kind.
Jan 16, 2026
Clean office friendly staff and staff very efficient
Jan 16, 2026
Thorough Medical Care; Excellent Doctors and support staff— who listen to patients, ensuring medical protective care— such as vaccines; flu shots; imaging services etc are offered or accessed. I think, one of the Best Primary Health Care Providers in the city.
Jan 16, 2026
Clean, lighted, spacious
Jan 16, 2026
Effcient, thorough, and on time.
Jan 16, 2026
Friendly, helpful, always willing to accommodate when necessary.
Jan 16, 2026
Great parking and I am always seen at my appointment time. Dr Rosemund is very easy to communicate with and listens to my concerns.
Jan 16, 2026
Dr Joe never makes me wait long. Friendly, listens. Great doctor.
Jan 15, 2026
Nice Office, Great staff
Jan 15, 2026
it was clean and clutter free
Jan 15, 2026
Dr. Rosemund is thorough, while still being efficient. Even so, he never makes me feel rushed. I have been receiving great care from him and Billy [last name] for years.
Jan 15, 2026
Efficient, pleasant staff, Clean office. Quality care
Jan 15, 2026
The appointment time is great my Doctor is amazing
Jan 15, 2026
Fast and courteous service
Jan 14, 2026
Cares for their patients.
Jan 14, 2026
The high degree quality of medical care and the high professionalism of all the staff and doctors there!
Jan 14, 2026
very clean and nice staff
Jan 14, 2026
Great staff and Dr Joe is awesome
Jan 13, 2026
Ease of check in, little waiting.
Jan 12, 2026
Well organized
Jan 11, 2026
We like your complete staff, they are all upbeat and treat you like you were their only patient!
It doesn’t get any better than that!
Jan 11, 2026
Very friendly and some how help me too. He’s great. He make me up my life ☺️
Jan 11, 2026
Professional and responsible.
Jan 10, 2026
My Physician listens to me and understands my needs.
Jan 9, 2026
Very professional and very nice people!
Jan 9, 2026
Friendly. Professional. Knowledgeable and Caring.
Jan 9, 2026
All staff very friendly and treats you like a friend. Efficient, answers phone if have a question.