Baptist Primary Care - Baptist Internal and Family Medicine - Southbank Plaza

1660 Prudential Drive, Suite 400

Jacksonville, FL 32207 Directions

(904) 396-0000

www.baptistjax.com

4.8 out of 5

4,035 verified ratings

4,035 Ratings, 2,089 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 26, 2025
Dr Rosemund and Mrs Fay [last name] Both very professional, knowledgeable, and friendly all the time

Oct 26, 2025
I've never had a problem with any of the staff, they are always helpful and easy to talk to. The doctors aren't pushy but make emphasis on their key points.

Oct 26, 2025
Dr. Rosemund is the best

Oct 25, 2025
Dr Joe has treated me like a concierge physician, calling me on his day off and explaining test results. He is very caring and professional. I appreciate his care .

Oct 25, 2025
convenient, courteous, professional

Oct 25, 2025
Everyone is welcoming

Oct 24, 2025
Everything

Oct 24, 2025
Always on time, no wait. Everyone is so professional yet friendly. Addresses all my concerns and give excellent guidance for well being.

Oct 24, 2025
I love Doctor Traveria he is always very thorough and really cares . He is an excellent Doctor .

Oct 24, 2025
Location. Only 2.5 miles from my home

Oct 23, 2025
Staff friendly, understanding

Oct 23, 2025
Clean, and everyone is friendly and helpful. Dr. Joe Czerkawski is the Best Doctor I have ever had.

Oct 23, 2025
Professional staff

Oct 22, 2025
Dr. Rosemund. Please take good care of him.

Oct 22, 2025
efficient, friendly, on time

Oct 22, 2025
Dr.Traveria has been my doctor for years and has never disappointed me.

Oct 22, 2025
The staff are professional and courteous. I was seen quickly with little wait time. While Dr. Erb is new to the office, she was engaging, friendly, and showed interest in my health and wellbeing.

Oct 20, 2025
Everyone very friendly. Very efficient

Oct 20, 2025
The staff is very friendly, patient and accommodating towards my needs.

Oct 20, 2025

Oct 20, 2025
Everyone is friendly and helpful.

Oct 20, 2025
Always clean and on time

Oct 19, 2025
Dr Rosemund was on time and took the time to explain things. He has a wonderful bedside manner.

Oct 19, 2025
Fast and excellent service

Oct 18, 2025

Oct 17, 2025
Dr. Traveria is an outstanding doctor who is so thorough with his care. Thank you Dr. Traveria and all your staff! God bless you!

Oct 17, 2025
Everyone is so professional and friendly.

Oct 17, 2025

Oct 17, 2025
Not. Much wait time

Oct 17, 2025

Oct 17, 2025
Dr Czerkawski is one of the best primary doctors. I’ve ever encountered in Jacksonville. The staff/front office are amazing. Thank You 😊

Oct 16, 2025
The entire staff is always very helpful and kind to my 95-year-old mother. Doctor Rosemund is a top-notch doctor. He has gone above and beyond to try to help my mother with all of the issues she’s having at this time in her life. He has been such a support for me, her daughter because he responds to me quickly on the portal and answers every question and concern that I have. I truly appreciate his professional opinion and his kindness toward my mother.

Oct 16, 2025
Helpful, polite people, clean atmosphere, short wait, easy to make an appointment

Oct 16, 2025
Prompt, courteous, and clean.

Oct 16, 2025
I really love the office and the staff very nice and friendly.

Oct 16, 2025
Staff is friendly and the doctor listens to your concerns and generate a plan of care

Oct 16, 2025
The doctor Dr T listens to you and does not rush you

Oct 15, 2025
The customer service was great.

Oct 15, 2025
I love the thoroughness of the doctor's in this office.

Oct 15, 2025
Friendly staff and Dr. Listens

Oct 15, 2025
Professional staff.

Oct 14, 2025
The convivence of the location.

Oct 13, 2025
Professional employees

Oct 13, 2025
I was able to get an appointment fairly quickly as a new patient and they have done a good job of getting me in and out.

Oct 12, 2025
Great service by Dr Alejandro.

Oct 11, 2025
They have always treated me well.

Oct 11, 2025
I have been with Dr Czerkawski for over 20 years and he is very knowledgeable and understanding. He works collaboratively to get you the best care.

Oct 11, 2025
The staff were very helpful and informative.

Oct 10, 2025
Every one was very friendly and courteous

Oct 10, 2025
Very personable staff and Doctor they are excellent