Baptist Primary Care - Baptist Internal and Family Medicine - Southbank Plaza
1660 Prudential Drive, Suite 400
Jacksonville, FL 32207 Directions
4.8 out of 5
4,341 verified ratings
4,341 Ratings, 2,244 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 28, 2025
Eric Rosemund, MD
Never super busy or overly packed. The staff is always friendly and very helpful.
Dec 28, 2025
The doctor & staff
Dec 26, 2025
Polite, helpful and professional
Dec 25, 2025
Clean, friendly staff, easy access to nurse practitioner. Spent time talking with me and asking questions
Dec 25, 2025
The Staff
Dec 25, 2025
Friendly, responsive professionals
Dec 22, 2025
excellent
Dec 22, 2025
Excellent everything on time, Bill and the stuff are great and pleasant. they listen and very prompt to respond. thank you
Dec 20, 2025
Doctor
Dec 20, 2025
Respectful staff and providers. The providers always take time with you and making sure you understand everything that was discussed.
Dec 20, 2025
Very professional
Dec 20, 2025
The staff is very courteous and kind. Received good service from my doctor.
Dec 20, 2025
The staff could not have been more pleasant, polite, professional, and helpful. I am so thrilled that I found this practice.
Dec 20, 2025
The employee are great
Dec 20, 2025
Patient centric care!
Dec 20, 2025
Clean, employees outstanding, always on time never a long wait. I do not go to any other Hospitals, only Baptist.
Dec 19, 2025
Good care. On time, easy to get appointments, friendly staff.
Dec 19, 2025
Flexibility and good customer service very direct and very professional o nal and that you are treated as you part of the family!!
Dec 19, 2025
Dr. Joe is knowledgeable and well experienced. We trust him.
Dec 18, 2025
great parking, professional staff and great doctors!
Dec 18, 2025
Dr. Joe was very kind and listened to all my concerns.
Dec 17, 2025
Staff is always courteous, professional and caring.
Dec 17, 2025
Doctors
Dec 17, 2025
Everyone is caring
Dec 17, 2025
Always Professional and caring service. The office is clean and I never wait long for service.
Dec 16, 2025
The office is clean and the staff are friendly. The doctors and W. Claytor NP are Professional.
Dec 15, 2025
William (Billy) Claytor and staff are very professional and efficient. Everyone is extremely friendly and helpful. They take the time to listen and speak to your needs. BIG THANKS!
Dec 14, 2025
The staffing are always professional, the wait time is short, the pre-exam process is thorough and the time with my Doctor, is excellent he listens, and asked all the right questions.
Dec 14, 2025
Nice location of office with plenty of parking. Office is clean. Staff courteous and knowledgeable of their jobs. Wait time is good. Doctor friendly and answered all my questions.
Dec 14, 2025
Timely, efficient, engaging. Dr. Rosemund is great! Attentive, personable, and insightful.
Dec 14, 2025
As always, I am so pleased and satisfied with the professional and personal attention that I receive!
Dec 13, 2025
The office is very friendly and efficient. The doctor listened to my health problems and acted immediately with further tests to determine the cause of my pain.
Dec 13, 2025
Great doctor, appointment scheduling, clean modern office.
Dec 13, 2025
It’s nice and welcoming. The Ma working with Dr Billy is amazing and the front desk check in is amazing. Dr billy was very very helpful and listened to me. Thank you Baptist.
Dec 13, 2025
The staff is great and Dr Rosemund is the best!
Dec 12, 2025
Very Friendly staff. Dr Joe Czerkawski is great he listens and gives his recommendations without sounding like he is just telling you what to do because he's the Dr.
Dec 12, 2025
Very good.
Dec 12, 2025
The courtesy, the professionalism
Dec 12, 2025
Everything
Dec 12, 2025
excellent service
Dec 12, 2025
That everyone is very helpful and the doctors are easy to talk to.
Dec 12, 2025
Check on is wuick
Dec 12, 2025
Professional staff who are friendly and helpful. The doctors make you feel comfortable and are knowledgeable. I highly recommend Baptist Hospital and their doctors
Dec 12, 2025
Every one was very helpful
Dec 11, 2025
The staff was very courteous and efficient. The visit was handled expeditiously. There was no long wait and the area was very clean.
Dec 11, 2025
Dr. Rosemund and his staff are caring and always available to help.
Dec 11, 2025
Great people
Great service
Dec 11, 2025
Very nice and so is the staff
Dec 11, 2025
Efficient, courteous,knowledgeable
Dec 11, 2025
No long waits in the lobby; great staff and Dr. Traveria is awesome!