Baptist Primary Care - Baptist Internal and Family Medicine - Southbank Plaza
1660 Prudential Drive, Suite 400
Jacksonville, FL 32207 Directions
4.8 out of 5
5,175 verified ratings
5,175 Ratings, 2,737 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 28, 2026
Samantha Erb, DO, FACOI, FACP
Professional
Jun 28, 2026
Helpful considerate. Friendly and ready to help.
Jun 28, 2026
Excellent communication and responsiveness, professionalism of all staff, and the expertise of Dr. Traveria.
Jun 27, 2026
Staff is very friendly and Dr C is one of the best.
Jun 27, 2026
Very clean and professional
Jun 27, 2026
How my dr take his time with the patient.
Jun 27, 2026
The front staff are so helpful and welcoming. Easy to check in. Dr. Joe really listens and explains everything thoroughly. He finds solutions to the issues in layman' terms.
Jun 26, 2026
Excellent location; abundant parking; excellent doctors and support medical staff
Jun 26, 2026
Everything
Jun 26, 2026
Prociders are pleasant caring and extreemly thorough. Each visit I feel cared for and treated medically with actual concern. I would not want to go anywhere else.
Jun 26, 2026
Everyone is treated as an individual someone whom your doctor is familiar with it isn't like each time you go there you have to "fill him in about the past"
Of course , we've known Dr Joe Czerkawski for over 25 years and there is no one else like him! I hate to think about him retiring you just don't find a doctor like Dr Joe everywhere;
The office is extremely friendly and the manager Mike is always ready to help when there's a special problem or forms to fill out!
It's been my experience that they bend over backwards to be sure you're taken care of and serviced well!
Jun 26, 2026
Clean and very friendly and very good doctors
Jun 26, 2026
Billy is wonderful! I’ve been seeing him for years now and he has a great bedside manner. Would not go anywhere else.
Jun 25, 2026
Professional staff that takes time to listen to you.
Jun 25, 2026
The staff is very kind and AP Billy Claytor is truly exceptional. From the moment you meet him, you feel at ease. He carries a calm, respectful presence that makes it easy to open up and have honest conversations about your health.
He listens with patience, speaks with clarity, and treats you with genuine care—not rushed, not dismissive, but fully present. It’s rare to find a practitioner who blends professionalism with such kindness and approachability.
If you’re looking for someone who not only knows what they’re doing but also values people, Billy Claytor is simply one of the best.
Jun 25, 2026
I found the offices clean and efficient. Both William Claytor were friendly, professional, and efficient.
Jun 24, 2026
Good professional medical care.
Jun 24, 2026
I like snd respect dr Rosemund.
Jun 24, 2026
Dr Rosemund is the best PCP. It’s very thorough and caring.
Jun 24, 2026
Clean, I didn’t have to wait to long.
Jun 24, 2026
Friendly and efficient
Jun 23, 2026
Dr. Rosemund really listens to my concerns regarding my health. He is professional, knowledgeable and kind. He makes me feel that I matter as a patient and that my health is a primary concern.
All members of the office staff that I have encountered are professional and helpful.
Jun 22, 2026
Always a pleasure. Questions answered when asked, and always on time.
Jun 21, 2026
Dr. Traveria is very thorough and takes the time to listen carefully and explain everything during the visit. The entire staff is welcoming and friendly—from the front desk at check-in to the MAs and through checkout. Overall, the experience was smooth and excellent.
Jun 20, 2026
everyone is friendly; Dr. Rosemund is wonderful. He is very thorough - listening then asking questions and then listening again. His wellness program for me is great.
Jun 20, 2026
Great care
Jun 20, 2026
They’re just the best!
Jun 20, 2026
Convenient, friendly, professional
Jun 20, 2026
The staff is very professional and courteous. My PCP is attentive and patient but also kind and professional.
Jun 20, 2026
Jun 20, 2026
First visit was fine , the true test will be the follow up and results of the survey of X-rays and mri. And following surgery if needed. One step at a time
Jun 19, 2026
Listens and professional and one on one.
Jun 19, 2026
On time !! Clean.
Jun 19, 2026
Friendly staff with very knowledgeable providers
Jun 19, 2026
Very through. Knowledgeable staff. Easy to drive to. Very good experience overall.
Jun 18, 2026
Always willing to help & quick to reply on the portal.
Jun 18, 2026
Well run. Quick. Polite. Efficient yet friendly.
Jun 17, 2026
I have been a patient here for years. Always very kind and professional. Love dr. Joe and Billy. Thank you all for your care
Jun 17, 2026
Very Friendly, Very Clean. Great Customer Service. Timely. Listen and Respond promptly.
Jun 17, 2026
The ease of access, proximity, privacy, kind accommodating staff, and expert advice.
Jun 17, 2026
The office is clean and there is not a long wait time. The staff is very courteous.
Jun 14, 2026
Employees are great
Jun 14, 2026
Dr. Rosemund has been my doctor for years.
He has always steered me in the right direction for my health, and I appreciate it. He is the BEST!
Jun 14, 2026
Jun 13, 2026
Dr Rosemund
Jun 12, 2026
Good people
Jun 12, 2026
Billy literally saved my life. Best primary ever!!
Jun 12, 2026
Quick service and a great professional staff
Jun 12, 2026
My Dr. J., assistant, atmosphere
Jun 12, 2026
Efficient and friendly