Baptist Primary Care - Baptist Internal and Family Medicine - Southbank Plaza

1660 Prudential Drive, Suite 400

Jacksonville, FL 32207 Directions

(904) 396-0000

www.baptistjax.com

4.8 out of 5

4,850 verified ratings

4,850 Ratings, 2,471 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 29, 2026
Easy to get to and good staff.

Mar 29, 2026
Professional, friendly, prompt, thoughtful, thorough, and the list goes on.

Mar 28, 2026
Great doctor

Mar 28, 2026
Convenient location . Everyone pleasant and helpful

Mar 28, 2026
My doctor is the best and the office staff is great too.

Mar 27, 2026
Convenient location. Easy packing. Friendly staff. Nice doctors

Mar 27, 2026
Friendly and prompt service

Mar 27, 2026
I appreciate the excellent and compassionate care. Thank you

Mar 27, 2026
Very efficient.

Mar 27, 2026
Organized and caring staff

Mar 27, 2026
Punctual. Detailed care. Very organized.

Mar 19, 2026
Staff are very courteous and the office is very clean and comfortable.

Mar 19, 2026
I appreciate that Dr. Traveria takes his time with every visit. I never feel rushed.

Mar 19, 2026
Nice and compy very clean

Mar 19, 2026
Dr. Traveria is an amazing doctor and I’m thankful to have him as my physician. He is easy to work with and helps me to accomplish my health goals.

Mar 19, 2026
The office personnel is always professional and helpful.

Mar 18, 2026
The staff and cleanliness

Mar 18, 2026

Mar 18, 2026
Efficient; professional.; don’t rush you through

Mar 17, 2026
No wait time. Very professional and personable. Quickly identified issues and necessary referrals.

Mar 16, 2026
They are responsive, efficient and kind

Mar 15, 2026
Always professional and efficient. William Claytor takes the time to listen to you.

Mar 15, 2026
CLEAN CARPETS AND FURNITURE

Mar 15, 2026
Nice location.

Mar 15, 2026

Mar 15, 2026
Good people

Mar 14, 2026
Nice warm welcoming staff, clean offices, no long wait times

Mar 14, 2026
The staff was very friendly this time as compared to other visits. Great change, great customer service.

Mar 13, 2026
The staff was very friendly yet professional. The office felt comfortable.

Mar 13, 2026
Very professional very good service

Mar 12, 2026
Professional and friendly. Timely on office visits.

Mar 12, 2026
Excellent doctors and clinical staff. Accessible— able to get appointments—and not have to wait weeks or months

Mar 12, 2026
Great doctors, friendly staff, conveniently located.

Mar 12, 2026
Quick service with considerate staff.

Mar 12, 2026
Excellent customer care

Mar 12, 2026
Thorough and friendly service.

Mar 12, 2026
The staff

Mar 11, 2026
Everyone there is efficient. I never have to wait past my appointment time to see my Doctor. Most times if I arrive early I’m seen early.

Mar 11, 2026
Good and friendly people, short wait

Mar 11, 2026
Easy check in, friendly staff, and Dr Joe

Mar 11, 2026
Friendly staff and great doctor.

Mar 9, 2026
The office is always clean and pleasant. The staff is always helpful and friendly. And the service is Awesome.

Mar 9, 2026
Friendly and patient listen and answer all your questions

Mar 9, 2026
timeliness and a physican who listen to you.

Mar 9, 2026
Friendly and efficient.

Mar 8, 2026
Excellent

Mar 8, 2026
Staff attention to the patient.

Mar 7, 2026

Mar 7, 2026
Compassionate, caring and professional.

Mar 7, 2026
Pleasant staff, conveniently located, ample parking and a wonderful, caring doctor! Appointment reminders are helpful and when I have to communicate by email, there is always a quick response.