Baptist Primary Care - Baptist Internal and Family Medicine - Southbank Plaza
1660 Prudential Drive, Suite 400
Jacksonville, FL 32207 Directions
4.8 out of 5
5,367 verified ratings
5,367 Ratings, 2,801 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 25, 2026
Alejandro Traveria, MD
I always appreciate my physician, Dr. Traveria, and his staff.
Jul 25, 2026
The office is conveniently located near where I live. Everything looked clean and fairly new,and the staff was friendly and efficient.
Jul 25, 2026
Pleasant and professional!
Jul 24, 2026
Everyone was KIND Professional Caring everyone was GREAT!
Jul 24, 2026
Convient location
Jul 24, 2026
The staff.
Jul 22, 2026
Easy check in. Knowledgeable and pleasant staff. Extremely competent and thorough physician Dr. Rosemund. All results discussed and future plans for healthcare reviewed . Overall what a great experience.
Jul 22, 2026
Easy communication, appointment ran on time, knowledgeable and empathetic staff, great follow up.
Jul 22, 2026
It is easy to make an appointment. Receptionists are friendly. Dr. Erb is capable and clear.
Jul 22, 2026
Quick turn-around with portal message. Knowing I will see the same doctor. Dr. Rosemund goes above and beyond in responding.
Jul 22, 2026
Everybody that works there is so very nice attentive in the office is always so clean smells good but mainly I would recommend it because the people that are there care about how you are
Jul 22, 2026
My doctor really took the time to listen and explain as well wanted to follow up on my care.
Jul 22, 2026
The people are so nice.
Jul 22, 2026
Dr. Erb wrote my bariatrics surgery recommendation the same day as my visit so I could submit the letter for my insurance approval. I appreciated that!
Jul 21, 2026
Convenient friendly and helpful staff
Jul 19, 2026
The staff is great
Jul 18, 2026
Friendly staff, on point and time..
Jul 17, 2026
The employees are friendly and helpful.
Jul 17, 2026
Everyone in the office was wonderful from the check in process to check out. I love Dr. Joe Czerkawski…. The best family doctor!!
Jul 17, 2026
Friendly staff office clean
Wait time less than 5 minutes
Jul 17, 2026
Professional, friendly
Jul 15, 2026
Seeing my provider.
Jul 15, 2026
Dr. Joe is the best!!
Jul 15, 2026
Dr.Joe is one of the most caring Doctors I have met, He go above and beyond with your treatments, And his staff wis simply the best 10/10
Jul 15, 2026
My Doctor genuinely care about my progress and treatment. Staff is very friendly
Jul 15, 2026
Thank you
Jul 13, 2026
Thank you for the excellent care. I appreciate it very much. Thank you
Jul 13, 2026
Professional
Jul 13, 2026
Everyone was very welcoming from the being to the end of my appointment.
Jul 13, 2026
Efficiency and thoroughness.
Jul 13, 2026
Pleasant, professional, clean.
Jul 12, 2026
Dr. Rosemund is a wonderful primary care physician. Attentive to my situation, very communicative throughj the Baptist portal.
Jul 11, 2026
Prompt, courteous, professional.
Jul 10, 2026
The front desk gals are always kind and welcoming. And I like my new Dr too, she's great.
Jul 10, 2026
Very friendly staff. Sorry to hear that Dr Joe is slowing down his practice.
Jul 10, 2026
Everyone was very friendly and helpful from the front desk to the checkout. My doctor was very thorough in checking my history and asking about how I felt as I am a new patient. Very personable. I have some referrals to follow up on and am looking forward to my next visit to measure progress!
Jul 10, 2026
Dr. Czerkawski, really listened to my concerns. Very knowledgeable.
Jul 10, 2026
The friendliness, caring and respect
Jul 9, 2026
A very warm feeling when you enter the office. Everyone was very kind and professional.
Jul 9, 2026
Great Drs with an office that is easy to access.
Jul 8, 2026
I like everyone I meet
Jul 8, 2026
Timely. Professional. Knowledgable
Pleasant
Jul 8, 2026
Love Dr Rosemund and his staff
Jul 8, 2026
Dr Joe and staff. We love them all
Jul 8, 2026
Doctor and staff is very caring
Jul 8, 2026
Dr Rosemund is a top notch physician! My family and I has trusted DR. Rosemund for years. Tiffany, the medical assistant is a joy. She is very friendly and professional. No wait times and checking in and out is easy.
Jul 7, 2026
The service
Jul 6, 2026
The Physicians actually listen to your concerns.
Jul 5, 2026
Efficient
Jul 4, 2026
Very short wait times, excellent staff.