Samantha Erb, DO, FACOI, FACP
Internal Medicine
Baptist Primary Care
1660 Prudential Drive, Suite 400
Jacksonville, FL 32207 Directions
4.8 out of 5
67 verified ratings
1 Location
Baptist Primary Care - Baptist Internal and Family Medicine - Southbank Plaza
1660 Prudential Drive, Suite 400
Jacksonville, FL 32207
67 Ratings, 31 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 27, 2025
Location, professional staff
Sep 27, 2025
Friendly and helpful staff, easy to get appointments, easy to pay copay via text, convenient location.
Sep 26, 2025
Staff was very nice and friendly and Dr. Erb was great.
Sep 25, 2025
Friendly, prompt and clean
Sep 20, 2025
EVERYONE IS SO VERY KIND AND FRIENDLY.
Sep 20, 2025
professional, courteous, and do not have to wait long.
Sep 20, 2025
Office is very clean and the staff members are very warm and friendly
Sep 18, 2025
Friendly! Efficient!
Sep 18, 2025
Convenient location. Comfortable waiting area. Staff welcoming and capable. Medical staff excellent
Sep 9, 2025
Location easily accessible. Office is always clean. Staff are courteous and helpful.
Sep 6, 2025
Dr. Erb and Dr. [last name], along with the rest of the staff, are wonderful.
Sep 6, 2025
Everything
Sep 5, 2025
Very short waiting room and exam room waits!!!!! The staff is very friendly!
Sep 5, 2025
Everyone was friendly. There was very little wait time. I like my new doctor.
Aug 30, 2025
Professional friendly prompt care
Aug 28, 2025
Clean, convenient
Aug 26, 2025
Staff and Dr are excellent
Aug 23, 2025
friendly, professional, & TIMELY!
Aug 21, 2025
So professional and SO sweet and friendly, too!
Aug 21, 2025
Personable and professional
Aug 18, 2025
Short waiting time, consistency of care givers.
Aug 16, 2025
They listen to me without judgment
Aug 11, 2025
Everything so far
Aug 7, 2025
Staff are courteous and professional. Short wait times.
Jul 27, 2025
On time, attention to detail, good listening.
Jul 25, 2025
Staff is super friendly; the office is clean & organized; Dr. Erb is very thorough in her examination & getting to know the patient.
Jul 24, 2025
Clean, easy check in, friendly staff
Jul 15, 2025
Friendly
Jul 12, 2025
Intake with the nurse was quickly and pleasantly accomplished. I met Dr.S. Erb for the first time. My appointment was at my request for recent issues. She had obviously reviewed my medical record. She made the appropriate personal exam for my issue. She explained that she wanted a test to further investigate because of my age, but reported to me that her exam found heart and breathing were normal. I received the Summary and Notes that afternoon by email.
Jun 15, 2025
The professional team and Doctors ready to work in partnership of patients to hear what they say and need
Jun 15, 2025
Prompt and convenient!