Samantha Erb, DO, FACOI, FACP

Internal Medicine

Baptist Primary Care

1660 Prudential Drive, Suite 400

Jacksonville, FL 32207 Directions

904.396.0000

www.baptistjax.com

4.7 out of 5

152 verified ratings

1 Location


152 Ratings, 71 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 24, 2026
The staff are friendly and helpful.

Apr 19, 2026
Friendly Well trained dedicated staff

Apr 18, 2026
Close proximity to my residence Friendly staff Knowledgeable doctors

Apr 15, 2026
getting prompt answers to medical questions

Apr 15, 2026
On time. Dr Erb was super friendly and thorough with my concerns and I never felt rushed to get out the door which is rare now days.

Apr 13, 2026
People

Apr 9, 2026
The office is effiencent and the staff is attentive and kind! Dr. Erb makes me comfortable and listens.

Apr 3, 2026
Very professional and timely.

Apr 1, 2026
The office was very clean and brightly lit. The staff were very friendly and professional. Once I got to see my Doctor she took the time to hear my concerns, while also asking questions that needed to be asked without making it uncomfortable. I finally felt heard by a licensed health practitioner.

Mar 27, 2026
Convenient location. Easy packing. Friendly staff. Nice doctors

Mar 27, 2026
I like my doctor and Mr [last name]..

Mar 18, 2026
The staff and cleanliness

Mar 12, 2026
Great doctors, friendly staff, conveniently located.

Mar 9, 2026
The office is always clean and pleasant. The staff is always helpful and friendly. And the service is Awesome.

Mar 9, 2026
Friendly and efficient.

Mar 7, 2026
Great people.

Mar 2, 2026
WOW! THE FRONT DESK LADIES ARE SOOOOO AMAZING,FRIENDLY, KIND,CARING AND PATIENT. I ❤️ WHEN I COME FOR MY APPOINTMENTS. WHEN I COME THROUGH THOSE DOORS THE YOUNG LADY THAT SITS RIGHT AS YOU ENTER INSIDE HAS SUCH A GLOW AND THE MOST BEAUTIFUL SMILE. THE NURSES ARE VERY FRIENDLY AND CARING. DR. URB SHE'S A SWEETHEART SHE DEEPLY CARES ABOUT MY CONCERNS. 🙏

Mar 1, 2026
The ease of scheduling, helpful and professional staff and reasonable wait times.

Feb 28, 2026
The location, location, location. Convenient, away from the medical center congested areas and limited awful, dangerous garage parking. Area is clean, staff very nice and efficient. Like my new PCP, Dr. Samantha Erb. Good new patient appointment with sufficient extended time for exchange of information. Online messages were fast and responsive with reminders and pre-registration.

Feb 20, 2026
it great

Feb 19, 2026
Clean and bright facility. Efficient front desk.

Feb 18, 2026
Location/parking

Feb 14, 2026
Everyone is so helpful, knowledgeable and friendly.

Feb 12, 2026
Loved that everyone got what I needed from my flu shot to the prescription sent. Super efficient

Feb 11, 2026
Friendly, yet very professional

Feb 11, 2026
The staff is very friendly and efficient. The offices are clean. I look forward to working with Dr. Samantha Erb as my primary. She listened to my concerns and was very thorough in scheduling all my referrals and prescriptions.

Feb 9, 2026
Dr. Erb and Dr. [last name] are phenomenal physicians who care about their patients. They listen to you and respect your ideas and concerns about treatment. They try to educate you on the options.

Feb 9, 2026
I loved all of it! Efficient, effective and welcoming

Feb 4, 2026
The staff is friendly, professional and efficient.My doctor is professional, answered all questions

Jan 30, 2026
Nothing everyone and everything seems great

Jan 30, 2026
Staff was very professional. Dr. Erb was nice and thorough

Jan 24, 2026
Short wait time. Very efficient. Doctor to the point to be sure my needs are met.

Jan 22, 2026
Dr. Erb was nice and informative. Clean office and friendly staff.

Oct 22, 2025
efficient, friendly, on time

Oct 22, 2025
The staff are professional and courteous. I was seen quickly with little wait time. While Dr. Erb is new to the office, she was engaging, friendly, and showed interest in my health and wellbeing.

Oct 17, 2025
Everything

Oct 16, 2025
I really love the office and the staff very nice and friendly.

Oct 15, 2025
Friendly staff and Dr. Listens

Oct 5, 2025
Friendly & professional staff.

Sep 30, 2025
The people, staff, are very friendly, polite and best of all proficient.

Sep 27, 2025
Location, professional staff

Sep 27, 2025
Friendly and helpful staff, easy to get appointments, easy to pay copay via text, convenient location.

Sep 26, 2025
Staff was very nice and friendly and Dr. Erb was great.

Sep 25, 2025
Friendly, prompt and clean

Sep 20, 2025
EVERYONE IS SO VERY KIND AND FRIENDLY.

Sep 20, 2025
professional, courteous, and do not have to wait long.

Sep 20, 2025
Office is very clean and the staff members are very warm and friendly

Sep 18, 2025
Friendly! Efficient!

Sep 18, 2025
Convenient location. Comfortable waiting area. Staff welcoming and capable. Medical staff excellent

Sep 9, 2025
Location easily accessible. Office is always clean. Staff are courteous and helpful.