William Claytor, APRN
Advanced Practice Registered Nurse
Baptist Primary Care
1660 Prudential Drive, Suite 400
Jacksonville, FL 32207 Directions
4.8 out of 5
358 verified ratings
1 Location
Baptist Primary Care - Baptist Internal and Family Medicine - Southbank Plaza
1660 Prudential Drive, Suite 400
Jacksonville, FL 32207
358 Ratings, 171 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 23, 2025
Staff friendly and very helpful. Did not have a long wait time.
Nov 23, 2025
Very professional staff.
Nov 22, 2025
Doctors are easy to talk to. They really about the patient
Nov 14, 2025
The staff are very nice and I’m never waiting for long.
Nov 11, 2025
Very clean and nice and helpful people
Nov 8, 2025
Professionalism
Nov 8, 2025
professional, caring, and you are seen as soon as humanly possible.
Nov 6, 2025
Friendly staff and promptness
Nov 5, 2025
Courteous, on-time, and responsive to requests.
Nov 5, 2025
Staff is always super friendly and professional. Billy Claytor is an amazing primary care provider!
Nov 3, 2025
Awesome 👍🏾
Oct 31, 2025
Friendly staff, fairly quick to see doctor or NPA. Notes are through and easily understood. My experience with Dr [last name] and Billy Claytor have been positive. Each listened and were very through.
Oct 30, 2025
Very friendly and helpfull
Oct 30, 2025
Everything
Oct 29, 2025
Got seen quick, Dr very nice and thorough
Oct 29, 2025
Nurse Billy is nice and tentatively listens
Oct 28, 2025
Quiet. Orderly. Friendly.
Oct 23, 2025
Staff friendly, understanding
Oct 20, 2025
Everyone is friendly and helpful.
Oct 19, 2025
Fast and excellent service
Oct 15, 2025
The customer service was great.
Oct 13, 2025
I was able to get an appointment fairly quickly as a new patient and they have done a good job of getting me in and out.
Oct 10, 2025
Staff very nice
They listen to issue
They give a solution with complete understanding
Oct 4, 2025
Dr. Claytor caught my heart issue and I need CABG. Thank you!!!
Oct 2, 2025
Timely appointments
Oct 2, 2025
Everyone is kind and patient
Prompt with little wait time even when I was worked in as an emergency
I let everyone know about this office!!! Great doctors and staff
Sep 28, 2025
clean, good clerical help, phones answered politely w/o attitude, check-in process on-time with scheduled appointment -- healthcare professional that I had an appointment with was not running over-time with other patients (or at least the waiting process was not painful that it felt that way).
Sep 28, 2025
Professionalism.
Sep 27, 2025
Friendly staff
Sep 27, 2025
Courteous service by staff & nursing assistant. William Claytor APRN always efficient & answers all questions.
Sep 25, 2025
Billy Claytor nurse practitioner, he is an amazing care provider.
Sep 23, 2025
polite, responsive and thorough
Sep 20, 2025
The office is easily accessible and clean. Staff are prompt and friendly. Billy is great and understood I was not comfortable with the use of an artificial scribe and kindly turned it off before the start of our conversation. Thank you.
Sep 18, 2025
Always friendly and on time
Sep 13, 2025
no long wait time. Everyone was very polite.
Sep 11, 2025
A1 office and staff!!
Sep 6, 2025
The employees.
Sep 5, 2025
Staff customer Service and Bill Claytor PA are wonderful
Sep 5, 2025
Great staff
Aug 31, 2025
Staff is knowledgeable, professional, and courteous.
Aug 25, 2025
Professional,friendly staff short wait times
Aug 24, 2025
Working with Billy has been great! He’s been a great partner in my health journey! It’s taken time though working with this group to get to this place! I don’t know what my experience would be without having him!
Aug 23, 2025
Friendly, great customer service & always on time. Excellent service!
Aug 23, 2025
Everyone is exceptionally friendly and informative.
Aug 18, 2025
Great doctors and nurses, friendly and efficient staff. Good location with lots of parking.
Aug 16, 2025
Friendly, efficient
Aug 12, 2025
ALL OF THE STAFF, not just the provider, but down to front desk staff. You guys are wonderfully efficient and polite.
Aug 9, 2025
It is well run. I never have to wait a long time to be seen.
Jul 31, 2025
Prompt response when call, short wait time if needed, appointments always on schedule,
nurses and medical techs are friendly, polite, professional,
Jul 31, 2025
Everyone is great there