William Claytor, APRN

Advanced Practice Registered Nurse

Baptist Primary Care

1660 Prudential Drive, Suite 400

Jacksonville, FL 32207 Directions

904.396.0000

www.baptistjax.com

4.8 out of 5

339 verified ratings

1 Location


339 Ratings, 154 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 23, 2025
Staff friendly, understanding

Oct 20, 2025
Everyone is friendly and helpful.

Oct 19, 2025
Fast and excellent service

Oct 15, 2025
The customer service was great.

Oct 13, 2025
I was able to get an appointment fairly quickly as a new patient and they have done a good job of getting me in and out.

Oct 10, 2025
Staff very nice They listen to issue They give a solution with complete understanding

Oct 4, 2025
Dr. Claytor caught my heart issue and I need CABG. Thank you!!!

Oct 2, 2025
Timely appointments

Oct 2, 2025
Everyone is kind and patient Prompt with little wait time even when I was worked in as an emergency I let everyone know about this office!!! Great doctors and staff

Sep 28, 2025
clean, good clerical help, phones answered politely w/o attitude, check-in process on-time with scheduled appointment -- healthcare professional that I had an appointment with was not running over-time with other patients (or at least the waiting process was not painful that it felt that way).

Sep 28, 2025
Professionalism.

Sep 27, 2025
Friendly staff

Sep 27, 2025
Courteous service by staff & nursing assistant. William Claytor APRN always efficient & answers all questions.

Sep 25, 2025
Billy Claytor nurse practitioner, he is an amazing care provider.

Sep 23, 2025
polite, responsive and thorough

Sep 20, 2025
The office is easily accessible and clean. Staff are prompt and friendly. Billy is great and understood I was not comfortable with the use of an artificial scribe and kindly turned it off before the start of our conversation. Thank you.

Sep 18, 2025
Always friendly and on time

Sep 13, 2025
no long wait time. Everyone was very polite.

Sep 11, 2025
A1 office and staff!!

Sep 6, 2025
The employees.

Sep 5, 2025
Staff customer Service and Bill Claytor PA are wonderful

Sep 5, 2025
Great staff

Aug 31, 2025
Staff is knowledgeable, professional, and courteous.

Aug 25, 2025
Professional,friendly staff short wait times

Aug 24, 2025
Working with Billy has been great! He’s been a great partner in my health journey! It’s taken time though working with this group to get to this place! I don’t know what my experience would be without having him!

Aug 23, 2025
Friendly, great customer service & always on time. Excellent service!

Aug 23, 2025
Everyone is exceptionally friendly and informative.

Aug 18, 2025
Great doctors and nurses, friendly and efficient staff. Good location with lots of parking.

Aug 16, 2025
Friendly, efficient

Aug 12, 2025
ALL OF THE STAFF, not just the provider, but down to front desk staff. You guys are wonderfully efficient and polite.

Aug 9, 2025
It is well run. I never have to wait a long time to be seen.

Jul 31, 2025
Prompt response when call, short wait time if needed, appointments always on schedule, nurses and medical techs are friendly, polite, professional,

Jul 31, 2025
Everyone is great there

Jul 31, 2025
Positive experience from scheduling and meeting with Billy. He offered a positive outlook

Jul 31, 2025
Everyone is professional and friend

Jul 31, 2025
All

Jul 31, 2025
They are very friendly. I love me APRN William Claytor. He is the best.

Jul 27, 2025
Loved that my appointment time was met without delay. The staff was great.

Jul 25, 2025
Employees are very courteous and always available to assist. The office is clean and presentable.

Jul 25, 2025
Excelente!!! Always on time always friendly prom to answer my questions

Jul 22, 2025
Friendly competent folks that get you in and out quickly and efficiently.

Jul 21, 2025
Clean, quiet, well managed

Jul 18, 2025
The courtesy and professionalism of every single person is unmatched! Billy is amazing! Best PCP I've ever had!

Jul 17, 2025
Easy for appt and good doctors.

Jul 5, 2025
Great staff and easy to access location.

Jul 5, 2025
The office is run efficiently. I rarely have to wait more than 5 minutes beyond my appointment time. Everyone is pleasant and competent.

Jul 1, 2025
Nice people

Jun 30, 2025
Very professional and dependable

Jun 29, 2025
Friendly staff, clean, spacious and no long wait

Jun 23, 2025
Ease of scheduling appointments and appointments are typically available same week. Providers take the time to listen and are thorough with symptom review and testing.