Baptist Primary Care - Arlington

5491 Dolphin Point Blvd., Suite 3110

Jacksonville, FL 32211 Directions

(904) 744-5244

www.baptistjax.com

4.9 out of 5

2,222 verified ratings

2,222 Ratings, 1260 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 23, 2025
Very professional

Jun 22, 2025
Friendly & caring staff

Jun 21, 2025
Staff are super helpful and professional

Jun 20, 2025
Friendly clean and great location.

Jun 20, 2025
Every one is so friendly. ,makes you feel comfortable.

Jun 19, 2025
Dr Nadal and Krista and Pat and the lovely lady who does my bloodwork. So sorry her name just went right out of my head! I’ve been going to them for years and years and I just love them and the office. They make it seamless and comfortable. Thank you!

Jun 19, 2025
Caring, competent staff

Jun 19, 2025
Professional efficiency on all levels

Jun 17, 2025
This is the best practice I've been to. Everyone here is friendly and professional. While I was waiting to be called back, I heard a couple that were moving out of Jacksonville. They were looking for a new doctor in the town where they were moving. They said they would probably drive the 2 hours just to stay at this practice. I agree. Dr. Nadal and her staff are the best.

Jun 13, 2025
My office is the best ever.

Jun 12, 2025
All the employees are very professional and kind.

Jun 12, 2025
Love dr Nadal She very knowledgeable

Jun 11, 2025
Everyone is welcoming and kind. The office is very clean.

Jun 9, 2025
Everything is organized with individuals doing one job, i.e. when I check in there's an individual and when I check out and schedule, there's another one. The staff with whom I've interacted are friendly. I don't feel rushed. At my most recent annual with Dr. Valenzuela, he spend more time with me than usual and I didn't feel he was in a hurry, especially since I am now basically seeing him once a year for an annual.

Jun 9, 2025
Front office is very efficient and friendly. Dra. Nadal is the best. Very caring, thorough and knowledgeable.

Jun 8, 2025
I like the atmosphere and caring personalities of the staff. Dr. Fara Nadal is the best Physician I have ever experience. She is extremely caring and concern about all you physical, mentally and bodily needs.

Jun 8, 2025
Friendly staff, good quality of care, convenient location

Jun 7, 2025
Dr. Nadal is amazing!

Jun 7, 2025
Convenient and comfortable

Jun 6, 2025
I love everyone there. They are so nice. Easy to get to- very convenient!

Jun 5, 2025
Dr. Nadal and staff are wonderful. Highly recommend!

Jun 5, 2025
Everyone is very friendly and professional. They all take your health very seriously.

Jun 5, 2025
Always great to be greeted by Pat out front. Dr Nadal is by far mt favorite Physician in Jacksonville. She listens to your concerns and never cuts you off. I've had those who take meticulous notes never looking up or answering any questions or concerns. The PA's, support staff, techs, lab all are a well tuned operation. Never fix anything that ain't broke.

Jun 3, 2025
Office and clinical staff are very friendly and helpful!

Jun 3, 2025
All staff are friendly, efficient and professional. i am confident that my health care is well attended and I am provided with the best care possible.

Jun 2, 2025
Always provided excellent patient care.

Jun 1, 2025
Staff and physicians are responsive to our needs

Jun 1, 2025
Friendly and efficient.

Jun 1, 2025
Things actually get done, other places may say they will do something like order meds etc. but nothing happens.

Jun 1, 2025
Clean, efficient, professional, nice staff

Jun 1, 2025
Everyone is very professional and friendly and Dr Richard Valenzuela is the best

Jun 1, 2025
Professional and compassionate

May 30, 2025
I love Dr. Nadal and her wonderful staff!

May 24, 2025
Everything

May 23, 2025
Professional, friendly, informative

May 23, 2025
Awesome office and Staff

May 23, 2025
Everything, everyone is friendly and helpful.

May 23, 2025
Everything!

May 22, 2025
Convenience, professional, cleanliness

May 22, 2025
I have been dealing with Baptist for going on 11 years the professionalism and the courteous and just people that are down to earth (regular every day people) is above all I will highly recommend them to any of my friends or family… Dr. Valenzuela is a doctor that takes his time and talks with you and explains everything. The staff is just wonderful…

May 22, 2025
Staff is courteous and professional . Medical staff are good at their jòb

May 22, 2025
Everyone is so nice and kind very professional .

May 19, 2025
Easy to schedule appointments, amazing staff!

May 19, 2025
Kinda and efficient staff/medical professionals. Ample time is spent to discuss all concerns and responded to with concise answers. My husband sees them more than I; and he is very satisfied by the services he's gotten there over the past 10 years.

May 19, 2025
Everything!!!!!!

May 19, 2025
Friendly and caring - as well as professional - always on time

May 18, 2025
It is clean and welcoming. From the receptionist to the technicians everyone is friendly and helpful

May 17, 2025
Recommended my mom

May 17, 2025
My physician Dr. Nadal, is an absolute delight. Her bedside manner, attentiveness, caring, and demeanor are truly exceptional. She creates a warm and comfortable atmosphere, making you feel at ease. I’ve had the privilege of having her as my doctor for over two decades, and I am deeply grateful for the exceptional care she has provided throughout my journey. The office phlebotomist, Mrs. Pat, and the entire staff are consistently professional, friendly, and dedicated to providing top-notch care. Awesome office.

May 17, 2025
Friendly clean helpful