3 Locations
Baptist Heart Specialists University Office
3225 University Blvd. S, Suite 104
Jacksonville, FL 32216
338 Ratings, 171 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 18, 2025
Ease of making appointments. Friendly caring staff.
Jan 17, 2025
They listen to your concerns and questions and address them. They are very knowledgeable and the staff is very friendly and helpful
Jan 17, 2025
Friendliest, most professional , most helpful Dr.s ever!!!
Jan 15, 2025
The care and concern and expertise. So thankful for Dr [last name] and PA Bonnie Appler
Jan 9, 2025
Comprehensive and courteous. I like having access to a triage nurse for concerns acted upon immediately by her,
Jan 9, 2025
Very friendly and personable.
Jan 8, 2025
Helpful and very friendly
Dec 22, 2024
Kind and friendly
Dec 22, 2024
Doctors and staff are caring, patient and personable
Dec 19, 2024
Great Doctors and the staff could not be better.
Dec 18, 2024
Office is fairly close to house. You don't have to go downtown.
Dr's and staff nice
Dec 18, 2024
I was seen in the office by Bonnie Appler and Dr [last name]. They were both very thorough and easy to have a conversation with. It was obvious their primary concern was my well being and they both left me knowing that I was in the best place for my heart care.
Dec 14, 2024
Great caring doctors and staff
Dec 13, 2024
I like that all my doctors can listen ok in the patient portal and get the whole picture.
Dec 11, 2024
Professional. Take time with patient, explain in easy to understand term. I highly recommend them.
Dec 8, 2024
Very friendly staff and very knowledgeable. Took the time to explain complicated medical issues.
Dec 7, 2024
knowable staff
Dec 6, 2024
Very thorough and took the time to help me better understand what could be happening with my body and what the medications are doing
Thanks
Dec 5, 2024
Everyone is friendly, professional, and helpful. They have also helped me obtain medications from outside sources that would have been too expensive for me to get.
Nov 27, 2024
The staff at the university office
Nov 24, 2024
Very knowledgeable professional staff
Nov 22, 2024
Everything.
Nov 16, 2024
Staff listened to my concerns and did testing to determine if my chest pains were something about which there was any alarm. The entire past year from Oct 2023 to Oct 2024 my Loved One has been in Hospital 4 times with numerous doctor appointments and he has Dementia all of which have caused stressed and exhaustion to me. Therefore the Heart Testing helped determine if there is Heart disease or a full year of daily stress.
Staff also gave helpful hints on dealing with matters and a follow up was advised.
Nov 15, 2024
Always professional,efficient, and sensitive to me personally.
Nov 14, 2024
Personable staff
Nov 9, 2024
Great Specialists
Nov 7, 2024
Everyone. Staff to medical doctors are wonderful. They are professional and courteous.
Take time to answer all questions and make me feel like I am well taken care of.
Nov 4, 2024
The staff was fabulous! They made May feel very comfortable, especially since I was so anxious.Not knowing what my test results were. I was put at ease and felt very well after I left.
Oct 31, 2024
Bonnie is outstanding in everything she does plus she is so pleasant to be around. Thank you Barbara Mattison.
Oct 31, 2024
Clear & concise conversation & advice; and friendly staff & professionals
Oct 26, 2024
The convenience to where I live - easy to get in and out of - a feeling of safety - plenty of parking near the facility, not parking garages you have to drive around and around in to find a spot and sometimes have to drive down again.
The people in the office were nice, friendly, knowledgeable and cordial. A Great Doctor and love his PA Bonnie
Oct 25, 2024
The friendly staff and the efficiency of the office.
Oct 25, 2024
The specialist are awesome and the staff has the best customer service!
Oct 18, 2024
The doctors listen to the patients. Amazing patient care.
Oct 9, 2024
They take time with you
Sep 19, 2024
Everything!
Sep 19, 2024
Nurse is awesome. Aprn awesome. Had to wait a little y'all were real busy but didn't wait too long for as busy as it was. Will you be accepting bcbs of Tennessee? It's not on your list but u have taken it all this time
Sep 14, 2024
This team is wonderful, caring and passionate about their patients.
Sep 13, 2024
Interaction with doctor
Aug 31, 2024
The Doctors and staff are genuinely concerned about my health and work toward making sure that I get the best care possible.
Aug 31, 2024
All Good, Professional Staff, Highly Recommended.
Aug 29, 2024
The nurses are very pleasant and professional, the Doctor and PA are very pleasant and knowledgeable, always takes time to explain any issues.
Aug 28, 2024
Better job scheduling appointments
Aug 28, 2024
Super friendly and on point with no waiting
Aug 27, 2024
friendly and taking time to explain everything
Aug 26, 2024
The clinician was very thorough, explained in detail my situation and answered all my questions fully, knowledgeably and courteously. The location has easy access and parking. Communications via the portal is easy including the appointment schedules and notifications.
Aug 25, 2024
The service and care given
Aug 25, 2024
Friendly. They listen and they are very helpful.
Aug 24, 2024
You listened and answered my questions.
Aug 24, 2024
Easy to make appointments. No long waits in the waiting room. Thorough doctors.