Baptist Primary Care - Airport

524 Skymarks Drive, Suite 1

Jacksonville, FL 32218 Directions

(904) 696-7333

www.baptistjax.com

4.9 out of 5

900 verified ratings

900 Ratings, 465 Comments

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 29, 2024
Katherine Townsel, MD
Staff from front desk, to nurse, to doctor were very professional and friendly.
Dec 26, 2024
Katherine Townsel, MD
Cleanliness of office. Professionalism of office staff. Dr. Townsel is a great listener.
Dec 22, 2024
MARTINEZ-HEATH, MAIA W
Sometimes I can actually talk to a real person and not have to leave a message..
Dec 20, 2024
Almond Roven Toledo, DO
Everyone is very friendly and pleasant @
Dec 20, 2024
Almond Roven Toledo, DO
Professional
Dec 20, 2024
Almond Roven Toledo, DO
I was very pleased with Dr. Toledo. This was my first visit and I will continue to come to this office as my primary.
Dec 19, 2024
Katherine Townsel, MD
Help and was able to see me as a new client.
Dec 14, 2024
Katherine Townsel, MD
Everyone was attentive and kind.
Dec 12, 2024
Katherine Townsel, MD
The Medical Assistant who triage me was patient, informative, and caring! Dr. Townsel is amazing Provider who actively listens to her patients as well as educate them!!
Dec 12, 2024
Katherine Townsel, MD
Dr Townsel is a true medical advocate to ensure continuation of care to improve quality of life! I highly recommend Dr Townsel as the ultimate patient care gatekeeper!
Dec 9, 2024
Julia Brogdon, DO
Convenient location. They took me back before my appointment time. Great staff.
Dec 8, 2024
Almond Roven Toledo, DO
Everything. Dr Toledo is very attentive to my needs. He makes me feel like I’m his only patient and is always a few steps ahead, making care plans and ordering blood work for my next appointment.
Dec 7, 2024
Almond Roven Toledo, DO
How personable Dr. Toledo is
Dec 7, 2024
Julia Brogdon, DO
My Dr. Brogdon is awesome
Dec 7, 2024
Katherine Townsel, MD
Friendly staff and pleasant surroundings.
Dec 7, 2024
Katherine Townsel, MD
Folks were nice and the Dr was awesome!
Dec 7, 2024
MARTINEZ-HEATH, MAIA W
Lovely staff
Dec 7, 2024
Katherine Townsel, MD
They balance being professional and personal!
Dec 6, 2024
Almond Roven Toledo, DO
Good customer service great atmosphere all the staff is very professional and polite
Dec 1, 2024
Almond Roven Toledo, DO
Fast, efficient and very helpful staff
Nov 28, 2024
Katherine Townsel, MD
I really liked my new Doctor Katherine Townsel because she was very kind, listened to all my concerns, answered all my questions and overall she cares for the wellbeing of her patients. Doctor Townsel's Medical Assistant was very friendly and polite. The staff in the front office have very good customer services and the lady in charge with referral is very knowledgeable and helpful.
Nov 25, 2024
Almond Roven Toledo, DO
Staff are friendly and professional. I like my doctor, Dr. Toledo.
Nov 25, 2024
Almond Roven Toledo, DO
Friendly staff.
Nov 23, 2024
Katherine Townsel, MD
All of the staff is very welcoming. When going in with Dr. Townsel, she truly listens to what your concerns are and gives you the direction you need! She is also very compassionate and non judgemental which makes for a trusting relationship and makes you feels very comfortable. Coming from a old practice to this practice has been a total 360 turn around and I will highly recommend to anyone who asks! I can't wait to continue to come to this office :)
Nov 23, 2024
Almond Roven Toledo, DO
Dr. Toledo is awesome, he's smart, listens and has a wonderful relatable personality
Nov 23, 2024
Katherine Townsel, MD
Office staff was nice and professional. Dr. Townsel was attentive. She explained all the options and we came up with a plan that I could work with.
Nov 18, 2024
Julia Brogdon, DO
Clinician and staff are very flexible and friendly.
Nov 18, 2024
Almond Roven Toledo, DO
Runs smooth like clockwork.
Nov 18, 2024
Almond Roven Toledo, DO
The staff were polite and professional and Dr. Toledo is an excellent doctor. He is thorough and listens well.
Nov 17, 2024
Julia Brogdon, DO
Friendly front desk service! The office was spacious,clean,inviting and the decor was very pretty. Everyone was very helpful and kind.
Nov 16, 2024
Julia Brogdon, DO
Efficient. No long wait.
Nov 13, 2024
Almond Roven Toledo, DO
Polite, informative, helpful
Nov 13, 2024
Julia Brogdon, DO
Courtesy, respect, attentive listening
Nov 11, 2024
Almond Roven Toledo, DO
Great staff that are friendly and care about your visit. Dr Toledo is an amazing Dr who cares. The front desk staff were friendly and efficient. Kylie at the desk was sweet and helpful.
Nov 10, 2024
Katherine Townsel, MD
The staf was professional and very welcoming. The office was clean .
Nov 10, 2024
Julia Brogdon, DO
Office complex is easy accessible, office and examination rooms are bright, warm and cheery. Staff warm and friendly helpful. Doctor " B " as we lovingly refer to her,,, very professional, easy to talk with, a very good listener, I like her.
Nov 9, 2024
MARTINEZ-HEATH, MAIA W
Rapid response
Oct 30, 2024
Julia Brogdon, DO
Clean and organized
Oct 28, 2024
Almond Roven Toledo, DO
professionalism and patience
Oct 27, 2024
Julia Brogdon, DO
Everyone was friendly and helpful.
Oct 27, 2024
Julia Brogdon, DO
Dr. Brogdon listened and answered my questions.
Oct 25, 2024
Almond Roven Toledo, DO
Very professional and caring atmosphere.
Oct 25, 2024
Julia Brogdon, DO
everyone is very nice. They work to have us seen as soon as possible. really like Dr Brogdon.
Oct 25, 2024
Julia Brogdon, DO
Excellent physician and staff professionals. Beautiful new offices in a very convenient location.
Oct 25, 2024
Julia Brogdon, DO
Quick service and friendly staff
Oct 25, 2024
Almond Roven Toledo, DO
Good to work with and nice
Oct 24, 2024
Julia Brogdon, DO
The staff was very friendly and professional. I felt very comfortable at my visit.
Oct 23, 2024
Almond Roven Toledo, DO
Clean friendly great Doc
Oct 23, 2024
Almond Roven Toledo, DO
The staffs are all amazing and friendly, it has a welcoming atmosphere. My PCP Toledo is such an amazing person, funny, listens to all your questions and complaints without any form of judgement. This place is the best
Oct 21, 2024
Julia Brogdon, DO
Your staff is exceptional and I love Julia Brogdon, DO