Baptist Primary Care - Airport

524 Skymarks Drive, Suite 1

Jacksonville, FL 32218 Directions

(904) 696-7333

www.baptistjax.com

4.9 out of 5

2,251 verified ratings

2,251 Ratings, 1,175 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 21, 2026
everything!!

Feb 21, 2026
They are very friendly and the place is kept clean.

Feb 21, 2026
Great Customer Service

Feb 20, 2026
Great communication friendly and knowledgeable.

Feb 19, 2026
Convent to my home

Feb 19, 2026
Staff are friendly and I like my doctor.

Feb 19, 2026
Courtesy and Professionalism of the Staff

Feb 19, 2026
Excellent patient service! I really enjoy talk to the ladies at the front desk. They are very helpful, kind and listen to what i need assistance with.

Feb 19, 2026
Responsive to my needs. Willing to listen to my concerns.

Feb 19, 2026
Great from my staff greeting you by calling you by your name with a pleasant smile, never have to wait they are on time with my appointment, the MA is very kind , helpful of my needs getting me checked in for Dr. The greatest Dr I have ever been to going over my problem explaining showing me how my system works . The new meds when given going over for interaction with my other meds . When I leave I have received the best of care knowing what is going on with my health issues, not leaving with just I will call in a RX I understand my feeling of being explained and being helpful during my appointment. I give this office a 10+.

Feb 19, 2026
Responsive, efficient care sponsored by professional caring doctors and staff

Feb 19, 2026
Clean, staff are very nice

Feb 18, 2026
Doctor's and staff care about our needs.

Feb 18, 2026
My doctor, plus his MA very professional and courteous.

Feb 18, 2026
Close to my home. Professional, nice staff who are very good, and responsive.

Feb 18, 2026
I like Dr Lyons. She is very thorough and listens well and caring. The office is immaculate and the whole staff is friendly and helpful.

Feb 16, 2026
Great service. Excellent primary care Doctor. Clean fast service

Feb 16, 2026
M Martinez-Heath DO is a wonderful provider

Feb 15, 2026
Nice staff, timely and helpful

Feb 15, 2026
Friendly. Clean. Great service

Feb 14, 2026
Good location, awesome staff, and a great doctor!

Feb 14, 2026
Promptness helpful

Feb 14, 2026
Very convenient, super clean, and extremely nice staff!

Feb 12, 2026
Dr Toledo take the time to listen, diagnose and come up with a practical solution. He’s never rushed.

Feb 12, 2026
Friendly, courteous, and professional

Feb 11, 2026
THE SERVICE IS VERY GOOD

Feb 10, 2026
The staff are friendly and professional... always smiling.

Feb 9, 2026
Clean, Quick Check in, Short wait, A doctor who listened and gave valuable feedback.

Feb 8, 2026
Always treated with respect and care my doctors since 2020.

Feb 5, 2026
Excellent primary care. Dr. has great communication skills. Friendly MA. Easy check in and check out. Glad I went. Clean office.

Feb 5, 2026
The duration of the wait and the quality of professional service.

Feb 4, 2026
The waiting area is always neatly decorated and pleasant. The entire staff is always professional, courteous and attentive. Dr. Toledo is awesome.

Feb 4, 2026
The cordial atmosphere and the quality of service that I received.

Feb 4, 2026
The location, but mostly the staff: Almond, Stephanie, & Pat

Feb 1, 2026
No disapointments.

Feb 1, 2026
Timely, efficient, and so very caring. I felt better just being there.

Feb 1, 2026
Very professional, clean, polite

Feb 1, 2026
Staff was very nice and doctor actually listened to my problems.

Jan 31, 2026
Dr Toledo is a very knowledgeable and personable doctor. We like and trust him.

Jan 31, 2026
Everyone was helpful

Jan 31, 2026
Great friendly staff.

Jan 31, 2026
People are friendly and they know their stuff.

Jan 30, 2026
Friendly, welcoming staff.

Jan 30, 2026
We love our physician, and the co-physician. Everyone in the office is wonderful.

Jan 30, 2026
The organization and communication along with the outstanding front office management and team. Physicians truly care and follow up with individual care of the patients. All around superb care and quality of Primary Care at atlantic beach.

Jan 30, 2026
Convenient, friendly, and responsive.

Jan 30, 2026
Friendly staff and Dr Alkebulan is personable and listens to your concerns and addresses them appropriately. Highly recommended!

Jan 30, 2026
The atmosphere is so friendly. The staff are welcoming. You are treated with dignity and respect

Jan 30, 2026
This was my mom’s first visit to this location. The staff greeted us warmly, and the waiting area was comfortable and inviting. Even though the wait was longer than my mom expected, she remained patient. When Dr. A entered, he treated us respectfully and took time to carefully review my mom’s notes. He was patient, explained things clearly despite her hearing loss, and made sure she understood everything. The appointment turned out to be better than we anticipated, as Dr. A quickly established a genuine connection. Now, my mom is actually looking forward to her next appointment. Thank you for your compassionate care.

Jan 29, 2026
Dr Toledo is a good dude! I always feel like I have had a pep talk when I leave. The nurses are awesome too.