Baptist Primary Care - Airport
524 Skymarks Drive, Suite 1
Jacksonville, FL 32218 Directions
4.9 out of 5
2,606 verified ratings
2,606 Ratings, 1,333 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 24, 2026
MARTINEZ-HEATH, MAIA W
Very clean and modern office with extremely welcoming staff.
May 22, 2026
Fast, efficient, and thorough.
May 21, 2026
The staff , and especially my doctor ( Dr. Townsel,) no long wait time to be seen. She listens to all of my concerns to try to come up with the right solution.
May 20, 2026
I usually see Dr. T. But saw the PA yesterday and I wasn’t real pleased with her.
May 20, 2026
The staff is amazing
May 18, 2026
Most everyone is very pleasant. There have been a few issues with my insurance but found the office was in error. I other than that everything is great. I.love my Dr. too.
May 18, 2026
Clean and friendly decor.
May 18, 2026
friendly staff & quick service (altho I was first appt after lunch!)
May 16, 2026
Was able to make an appointment quickly. Checked in and was seen quickly. I felt listened to and my questions were answered.
May 16, 2026
Saw the dr in sufficient time.
May 16, 2026
The dr office staff and the dr are excellent.
May 16, 2026
I have a wonderful visit with Dr. Almond R. Toledo. He gave me good advice on my meditations and changed some as well.
May 15, 2026
Friendly and understanding.
May 15, 2026
Doctor Toledo. He is so knowledgeable and has such a positive attitude
May 14, 2026
Clean office, friendly staff, great provider
May 14, 2026
Customer service and my physician
May 14, 2026
The staff is very nice and professional
May 14, 2026
Everyone is very nice.
May 14, 2026
Friendly, very professional staff. Little waiting times.
May 12, 2026
My Doctor actually listens to you and is not a 3 minute visit like other offices. Doctor Alkebulan is the best. They need to clone him to replace all Doctors can’t ask for nobody better. Thank you
May 10, 2026
Dr. T is the best doctor ever. He really cares
May 9, 2026
Caring Medical Professionals.
May 8, 2026
Clean, quiet, professional and friendly staff. Everyone listens and they're helpful. Dr. Townsel is thorough, warm, professional, and kind. It's a pleasure to be a patient in this office.
May 8, 2026
I Love my Doctor Office. Dr. Almond is awesome!
May 7, 2026
Very little wait time for appointment. Staff is very courteous and considerate. I like Doctor Lyons and have recommended her and your office to others.
May 7, 2026
Everything nice place.
May 6, 2026
The staff are all kind and caring
May 4, 2026
the office staff and medical staff are both friendly and efficient. . . . medical staff highly knowledgeable . . . . office is clean; response time online is almost always excellent!
May 3, 2026
The staff is always friendly.
May 3, 2026
Staff is very good, polite and courteous. Dr Rahotep Alkebulan is a class act, actually takes his time and listens to what I am going through. Itt is hard to find a physician this day and age that has the knowledge in what this man brings to the table. I realize that Dr's have their hand tide because of Insurance companies control them I just ask for a dr to try and he does. Thank you again.
May 2, 2026
Everyone is friendly, easy to communicate with. Short wait time. Doctor came in to see me for my appointment within about five minutes of the tech finishing up.
May 2, 2026
The office is very clean and the staff and Drs are very nice. Dr Lyons is very thorough and friendly.
May 2, 2026
It was very comfortable and the staff were friendly and helpful.
May 2, 2026
The staff is very professional, courteous
May 1, 2026
Dr Mayer wants to know all my symptoms. He got down to my sickness . He gave me the medicine so I’m getting better
May 1, 2026
Very friendly and courteous staff. My PCM Dr Almond Toledo is the best PCM I Have ever had! I am just waiting to disenroll my wife from Tricare Prime so I can also transfer her to Dr Toledo as her PCM.
May 1, 2026
Everything!!
Apr 30, 2026
The staff are very polite and caring. They will explain everything to you… very patient!
The doctor is very caring… he does not rush you, but listen to all of your concerns!
Apr 30, 2026
Dr Almond Toledo is truly an awesome doctor. He care about his patients and actually work with them to find root cause of issue you presents to him. He is very thorough in his evaluation.
Apr 30, 2026
Friendly staff and efficient
Apr 30, 2026
I feel the medical staff cares about my health and listens to my concerns.. the office staff is always helpful.I recommend to everyone to consider this Baptist group for their medical needs.
Apr 30, 2026
Easy to make Appointments… Great Staff….
Dr.A is a Great Physician… Great Listener…
Great Bed Side Manners … 5-Star
Thank You
Apr 29, 2026
Everyone is so polite & helpful.
Apr 29, 2026
Care about people
Apr 29, 2026
Mostly, Dr. Toledo, Stephanie, and Pat…
Also, location (but I would probably follow them, if necessary:-)
Apr 26, 2026
Open and welcoming
Apr 24, 2026
Pleasant encounter with the staff clean environment
Apr 24, 2026
The office staff very professional and polite. Doctor has a great bedside manner.
Apr 24, 2026
Relax, caring atmosphere
Apr 23, 2026
Personal, friendly and professional