Baptist Primary Care - Airport

524 Skymarks Drive, Suite 1

Jacksonville, FL 32218 Directions

(904) 696-7333

www.baptistjax.com

4.9 out of 5

1,751 verified ratings

1,751 Ratings, 893 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 23, 2025
Everyone is very friendly

Aug 23, 2025
Clean and very polite and organized.

Aug 23, 2025
Staff very patient friendly. Dr Toledo makes sure all your concerns are addressed and questions answered. He listens to the patient and makes sure you understand the medication or treatment he is prescribing. He throughly goes over all test results. He always greets you with a smile and a cheerful demeanor.

Aug 22, 2025
Very professional and courtesy staff.

Aug 22, 2025
Professional and friendly!!!

Aug 22, 2025
Staff, Doctors location

Aug 21, 2025
The doctors are friendly yet professional.

Aug 21, 2025
Staff are respectful, professional, and friendly. The office is clean and well-lit. Also, they get you in on time. My PCP, Dr. Lyons, is amazing and listens to me when I have concerns or questions.

Aug 21, 2025
Everyone is very professional and caring. The only place I would recommend to anyone new to our area. I can not remember how I ended up there 5 years ago when I moved here ,however, they take good care of me.

Aug 21, 2025
I like the efficiency of the office staff and Dr.

Aug 18, 2025
Great Doctors and RNs. Clean facility.

Aug 18, 2025
Awesome care.

Aug 17, 2025
Friendly and concerned doctor and staff

Aug 16, 2025
The doctor takes his time with you no matter how long it takes.

Aug 16, 2025
Easy to get in/out location, staff is great.

Aug 16, 2025
Everyone is so attentive and kind. I feel appreciated when I am there.

Aug 16, 2025
Super clean, modern, easy to get same day appointments.

Aug 16, 2025
The office is always clean. The staff is friendly and caring. They always do their best to get me an appointment quickly. The doctors listen and care about my concerns.

Aug 16, 2025
Super friendly staff. Appointment was on time.

Aug 11, 2025
Dr Rahotep Alkebulan, MD I am quite sure has the ability to walk on water Seriously, I am 60 years old and have been slowly falling apart from the beginning of mentalpause and have been treated by an astonishing number of some of the most incredibly wonderful valuable well known and sought out physicians available (I'm getting even with Florida Blue for charging me nearly 3k a month after being with this policy nearly 15 years) so, I know a thing or two. Dr Alkebulan is one of the top three phenomenal physicians who stand legions above the rest because he truly loves being a physician and genuinely cares deeply for his patients who chose him from the multitudes and it shows - in the way he "listens attentively", keeps and maintains respectful eye contact while with his patients and is deeply invested in being immaculately thorough in patients health and well being - he values authentic quality care and honesty. If you are looking for a doctor to tickle your ears look elsewhere because he holds himself up to the highest levels of integrity, respect and accountability - and his office staff and especially his sharp minded kindly assistant are a reflection of the great man they work for and with. The first question I always ask any physician I intend to see twice "When did you know you wanted to be a physician and why?" His answer struck my heart with its sincerity and humbleness and that is when I knew "This guys a keeper, I would trust him with my life/health and the lives of my husband and family" because truly - people should choose wisely and ask themselves "Would I trust my health/life to this person" because your health and trust are being placed in their hands. I apologize for sloppy grammar/nonsensical but I am struggling badly with a couple weeks worth of dental/oral infections and issues that finally have a name "Osteomyelitis". I am grateful to have this opportunity to share my opinion of this wonderful young physician who is on fire to have a part in healing a hurting (aging) world one patient at a time.

Aug 9, 2025
The Doctor is caring and listens with skills and knowledge. The staff is very professional.

Aug 9, 2025
The entire staff is friendly and helpful. They all do their parts cheerfully and with professionalism. Dr. Toledo listens to me and his diagnosis is correct when he refers me to a specialist.

Aug 9, 2025
Totally Professional

Aug 9, 2025
Super professional and excellent customer service.

Aug 9, 2025
All good!

Aug 9, 2025
Efficient and knowledgeable staff. Friendly atmosphere.

Aug 8, 2025
I just love the staff I’m their 1st priority

Aug 7, 2025
Professional staff, convenient location to me, Dr. Toledo is very attentive and helpful.

Aug 7, 2025
The staff is super friendly , the clinic very clean and Julie is amazing!

Aug 5, 2025
Very attentive doctors

Aug 4, 2025
Everyone is friendly, attentive and professional. I moved to this location because I felt my prior physician no longer cared about attention to detail, which in turn eroded my trust in her ability to properly care for my health needs. I'm so happy I moved, Dr Alkebulan attentively listened to my health concerns and understood my need for concern due to having a previous liver surgery. He was very thorough and came up with a solution that works best for my situation. It was a great relief and truly appreciated. I look forward to him being my physician for many years to come. Thank you Dr Alkebulan.

Aug 3, 2025
The staff is very

Aug 3, 2025
Everyone is friendly and knowledgeable. We were lucky to find them as new residents in the area.

Aug 3, 2025
Friendly atmosphere and the doctors listen to you

Aug 3, 2025
very polite and friendly

Aug 3, 2025
The people who take care of me: Dr. Toledo, Pat, Kylie, and Stephanie

Aug 2, 2025
Professional On time appointments Engaging staff Efficient

Aug 2, 2025
Friendly staff

Aug 2, 2025
Small and easy to navigate

Aug 1, 2025
I have had a very difficult time finding a primary doc who actually listens, Doctor Lyons is great!

Aug 1, 2025
The careing staff and doctors, very professional they actually care about their patients health and well being..

Aug 1, 2025
People are friendly

Jul 31, 2025
This was my first visit to set up a new Primary Care physician. I was very pleased with the location, office and Dr Lyons. I was not in the waiting room or the exam room for very long before being seen which is important to me. The office was clean and spacious, the nurse who checked me in was professional and personable. The follow up calls have also been timely and much appreciated.

Jul 31, 2025
Cleanliness and easy access

Jul 31, 2025
helpful, listen well, good patient care.

Jul 31, 2025
Dr. Toledo and the staff are first rate. Been coming to this practice for over 5 years

Jul 31, 2025
Great staff

Jul 31, 2025
Courteous and friendly staff, punctual on appointments, very informative and actually listen and plan strategies to improve my health

Jul 27, 2025
I think Dr Toledo is a great doctor

Jul 27, 2025
Very sufficient