Baptist Primary Care - Airport

524 Skymarks Drive, Suite 1

Jacksonville, FL 32218 Directions

(904) 696-7333

www.baptistjax.com

4.9 out of 5

1,028 verified ratings

1,028 Ratings, 520 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 8, 2025

Feb 22, 2025
Great staff

Feb 15, 2025
Very professional.

Feb 6, 2025
Excellent service

Jan 25, 2025
Pretty much on time most of the time

Jan 25, 2025
Kind considerate staff, great doctor.

Jan 25, 2025
It is close to our home and also all the staff there including , of course the Dr. is very helpful and personable . Thank you

Jan 25, 2025
Extremely friendly staff!

Jan 24, 2025
Everyone was very professional. The MA created a calm atmosphere and took my blood pressure after an appropriate time of sitting. I met Dr Brogdon for an initial visit and all went well.

Jan 23, 2025
Professional. Friendly. Efficient. As accommodating as possible. The people are fantastic!!

Jan 23, 2025
The kindness and professionalism of the staff, and Dr. Toledo, of course.

Jan 23, 2025
My doctor Almond Toledo & his staff!

Jan 23, 2025
The doctors that i have seen.

Jan 19, 2025
freindly, informative and very professional

Jan 19, 2025
I love the doctor (toledo) and the whole staff

Jan 19, 2025
Dr. Toledo treats me like an old friend. I’m a truck driver, have limited time to get appts & he always makes me feel like I’m a priority. And no matter what insurance you have, he works with you to make sure you can afford your treatment.

Jan 19, 2025
Good customer service and speedy services

Jan 19, 2025
Professional and caring.

Jan 19, 2025
The staff and PA’s are excellent.

Jan 19, 2025
The front office receptionist is very helpful

Jan 16, 2025
The front desk staff is friendly & helpful, the office is new and clean & all appointments are kept on time!

Jan 16, 2025
The doctor was a good listener and spent time with me.

Jan 16, 2025
It's clean and runs efficiently

Jan 16, 2025
Friendly staff and doctor was down to earth and knowledgeable.

Jan 14, 2025
Check in was easy. Wait time to be taken back to doctor very short.

Jan 13, 2025
DR Toledo has been the best primary care provider I have ever had. He is a topnotch doctor that really cares about the health of his patients. Very professional but at the same time friendly, and always provide the best care and treat you as part of his family.

Jan 13, 2025
Friendly staff, professional service and wonderful Dr. Toledo

Jan 13, 2025

Jan 13, 2025
It is beautiful office, clean, spacious and relaxing. We appreciate Dr Brogdon and her care. We followed her from the previous office n

Jan 12, 2025
Great staff and Dr. They take the time to listen to what you have to say unlike other Places Ive been.. They also do not push medications as a easy way out of correcting your concerns.. They truly are concerned about you not the almighty Dollar.

Jan 11, 2025
Dr Townsel is 100% the best.

Jan 11, 2025
Professional and friendly@

Jan 11, 2025
Listened to my issue. Quickly and professionally reacted to the problem and resolved it in a timely manner. Very friendly. Great follow up.

Jan 11, 2025
Nicole at the front is very friendly and personable. Yadira is personable and friendly. Mrs. Pat is amazing and a joy to talk with about my free spirited 4 year old. Dr. Toledo is very thorough. I’ve been seeing him maybe 3-4 years now. He takes the time to get to know everyone of his patients. He genuinely cares for each of his patients. He is a very hard worker. I have two sons who go with me to the Dr office 90% of the time. They are wild and carefree kids. The office does not frown on it. They enjoying seeing them. It gives me peace of mind knowing that they do not mind the kids coming with me because I normally do not have a sitter. Dr Toledo will always hold a special place with my family as our doctor. In 2021 when I went to see him as a new patient, he took the time to thoroughly review my chart and notes and identified cancer that my ENT office failed to follow up with me on. I had the cancer removed within 3 months. I’ve seen other Baptist doctors and none of them even compare to Dr. Toledo’s bedside manner. He doesn’t harp on issues either. He knows life happens and sometimes you fall off track. He encourages you to get back on track. I’ll never leave the office unless Dr. Toledo leaves.

Jan 9, 2025
Dr Brogdon is the absolute best

Jan 9, 2025
Very fast and friendly service!

Jan 7, 2025
Professional and friendly staff

Jan 7, 2025
The medical professionals at this practice provide excellent care. Additionally every lab result is explained in detail and strategies for improving my health and staying healthy are discussed. Additionally, the office staff is friendly and professional.

Jan 5, 2025
The doctors.

Jan 5, 2025
The staff is friendly for the amount of people they have to deal with on a daily basis, Dr. Toledo is simply an amazing doctor. He also takes the time to listen and discuss options regarding care and takes the time to know his patients.

Jan 5, 2025
Everything is good, nothing wrong.

Jan 5, 2025
The doctors and staff are awesome. They take the necessary steps to diagnose got issue and provide a detail plan for healing. The doctors and staff were very friendly.

Jan 5, 2025
Skilled care, pleasant staff, convenient location and efficient.

Jan 2, 2025
The people are a godsend in these times. Personable and efficient; everyone seems to actually care about other humans. Thank you.

Jan 2, 2025
Love Dr. T and his staff. They take their time to get to know you as a person and treats you/illness as an individual person and not as "the standard group" They listen and that's important. LM

Jan 2, 2025
Nice folks.

Jan 1, 2025
Clean office Good lighting Friendly Staff Friendly and Concerned Doctors Have a TV Nice looking Furniture

Dec 31, 2024
Everyone is very helpful and caring.

Dec 29, 2024
Staff from front desk, to nurse, to doctor were very professional and friendly.

Dec 26, 2024
Cleanliness of office. Professionalism of office staff. Dr. Townsel is a great listener.