Baptist Primary Care - Airport
524 Skymarks Drive, Suite 1
Jacksonville, FL 32218 Directions
4.9 out of 5
2,886 verified ratings
2,886 Ratings, 1,502 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 23, 2026
Rahotep Alkebulan, MD
Dr. A is Great …. So glad I have him as my Primary Doctor
Aug 21, 2026
The nurse who attended me was pleasant and courteous. Dr Toledo always takes the time to address my concerns no matter how small. He is warm and compassionate; clearly dedicated to his profession. I always feel comfortable when I am the clinic. Great staff!
Aug 21, 2026
The office staff is pleasant and my doctor, Dr Alkebulan, is great.
Aug 21, 2026
Very friendly and clean
Aug 21, 2026
As new patient Dr. Lyons rapidly assessed my status and integrated a comprehensive treatment plan.
I found her to be knowledgeable, professional, easy to speak with, collaborative and courteous.
Aug 21, 2026
Convenient, clean, modern
Aug 21, 2026
the feeling that you were actually cared about, and the doctor is listening to you
Aug 21, 2026
This office treated me exceptionally well. The staff was friendly and helpful. The check-in and check-out process was efficient. But mostly, Dr. Lyons was very pleasant and professional. She explained things clearly and answered all my questions. I definitely recommend this office to anyone looking for a primary care physician.
Aug 21, 2026
Staff friendly, helpful, knowledgeable.
Aug 20, 2026
Dr. Townsel is the best! She is easy to talk to, understanding about concerns and educates on the “why” in a way that I understand her decisions regarding my health.
Aug 20, 2026
Knowledgeable, thorough , on time, clean facilities, freely answered questions.
Aug 19, 2026
Reception is quick, efficient.
Staff seems on the ball.
Dr Lyons seems competent and on top of her game.
Aug 17, 2026
very friendly staff. clean office
Aug 15, 2026
Staff is professional and friendly.
Aug 14, 2026
Dr Toledo and all age staff
Aug 14, 2026
Everything is great, love it!
Aug 14, 2026
Friendly and professional staff.
Aug 14, 2026
Clean, well lighted open feeling.
Everyone was friendly
Aug 14, 2026
Very nice and convenient to my home
Aug 14, 2026
I recently visited Baptist Primary Care - Airport Center Drive and had a wonderful experience. The staff was welcoming, and the facility was clean and organized. Dr. K. Townsel, my primary care physician, is fantastic—knowledgeable and attentive, making me feel genuinely cared for. I highly recommend this office for anyone seeking compassionate healthcare!
Aug 13, 2026
Everyone is so friendly! 😊
Aug 13, 2026
All staff are very attentive
Aug 13, 2026
The nurses are polite and professional. The star has to be Dr Toledo. He goes the extra mile every time I see him! He is friendly, encouraging, knowledgeable. He is the perfect doctor I think. You can't ask for a better partner in your journey to be healthy
Aug 12, 2026
The staff is so kind and friendly! You do not feel as if you are a number, the care feels personable and individualized. I appreciate how supportive and encouraging everyone is and Dr. Lyons is by far my favorite primary care provider.
Aug 12, 2026
They work with me to maintain good health
Aug 12, 2026
Dr. T really cares
Aug 10, 2026
The staff are always pleasant and welcoming and the whole facility is always clean.
Aug 10, 2026
It's well organized and respectful to their patients. They all have the mind to work doing what is right for the patients. I noticed that each one have the knowledge and passion needed to perform to the highest level. It is much better than the other offices in the medical field. I am very pleased overall with the service that I had received from this location.
Aug 9, 2026
Everybody is so nice. You don’t wait long with appointment.
Aug 7, 2026
Always very professional and courteous.
Aug 7, 2026
The staff after the doctors atmosphere they just care. It’s a great office.
Aug 7, 2026
Everybody especially dr toledo
Aug 7, 2026
Dr. Toledo and his are professional and friendly
Aug 5, 2026
The staff are always professional, courteous and accommodating. The office is consistently clean.
Aug 5, 2026
Toledo and the nurses are awesome!
Aug 2, 2026
Professional, friendly and helpful.
Jul 31, 2026
The doctors are very patient and detail oriented, they take time to explain every detail so that you can understand and on the same page.
Jul 31, 2026
Well managed and well staffed.
Jul 30, 2026
The staff was really friendly! There wasn't a long wait time. The Dr was very knowledgeable and treated me like a human being instead of an animal. He made me feel really comfortable 😌
Jul 27, 2026
Dr. Lyons was great! Very friendly, great bedside manner and easy to talk to. The staff from start to finish was wonderful. 10/10 recommend!
Jul 26, 2026
Everything!
Jul 26, 2026
Everyone was nice and welcoming. Dr Lyons was fantastic at listening and offering suggestions. She also dealt with my kids being with me which was very helpful for me!
Jul 26, 2026
Location and parking availability….
Jul 25, 2026
Professional, efficient and very friendly. Everyone I interacted with went out of their way to take care of me.
Jul 24, 2026
Very pleasant team
Jul 24, 2026
Clean and friendly.
Jul 24, 2026
Clean , sanitary
Jul 24, 2026
The staff and location.
Jul 24, 2026
Everyone is so kind and patient with you. Very happy to be taken care of by them
Jul 24, 2026
Very efficient, informative and caring team.