Baptist Primary Care - Airport

524 Skymarks Drive, Suite 1

Jacksonville, FL 32218 Directions

(904) 696-7333

www.baptistjax.com

4.9 out of 5

2,177 verified ratings

2,177 Ratings, 1,120 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 25, 2026
Everyone is friendly It is clean

Jan 24, 2026
Out standing service.

Jan 22, 2026
Both Dr's I've seen are great, they listen

Jan 21, 2026
Very clean building. Professional and very nice staff.

Jan 20, 2026
Returning from a four week trip out-of-country with a respiratory issue, I was grateful to be seen on very short notice. My Primary Care Physician (Dr. [last name]) was not available so I met with Dr. Martinez-Heath. I had a productive conversation and visit. I have received my prescriptions and am continuing to improve. This was my first time to use a PRN Physician and I was very impressed. I appreciate the flexibility this service provides and will not hesitate to use again when needed.

Jan 19, 2026
Everyone was so sweet and helpful 💗 I love the Dr that helped me.she actually took the time and to be very kind

Jan 16, 2026
The people that work there!

Jan 16, 2026

Jan 15, 2026
It was clean, professional and great staff.

Jan 15, 2026
Very friendly!

Jan 15, 2026
Friendly staff and the provider’s bed side manners

Jan 14, 2026
Everyone seems friendly and professional

Jan 12, 2026
Always available help with my needs

Jan 12, 2026
Dr Toledo leads a very professional and caring staff that puts the concerns of the patient ahead of all else.

Jan 11, 2026
Close to home and the doctors listen.

Jan 11, 2026

Jan 10, 2026
Dr. Almond Toledo is very thorough, caring, and genuine.

Jan 10, 2026
Polite, friendly,knowledgeable,efficient

Jan 10, 2026
Doctor Toledo is awesome!

Jan 10, 2026
Very professional and kind. Easy to schedule appointments

Jan 9, 2026
The staff and the doctors are wonderful. All of them. Especially Mrs. Patricia and Yadira. Dr. Toledo and Dr. [last name] are some of the kindest doctors out there. They listen to your concerns. They actually try to help patients and they aren’t judgmental at all.

Jan 9, 2026
Organized, clean office

Jan 9, 2026
Close by. Friendly supportive people. Great doctors.

Jan 8, 2026
I love my Dr. Office. All staff, Office manager and physicians are absolutely the best. What a great team!!

Jan 7, 2026
friendly staff and very quick to see doctor

Jan 7, 2026
Dr. Townsel is great! Very thorough, attentive, professional, yet personable.

Jan 4, 2026
Very good at explaining your health issues. Knowledgeable and very good bedside manner.

Jan 2, 2026
Very caring and Professional staff.

Jan 2, 2026
doctors are great.

Jan 1, 2026
Staff is friendly and professional. Seen by Dr Townsel in a timely manner. She is pleasant and knowledgeable, with great bedside manner.

Dec 31, 2025
I really like Dr Toledo, and the office employees did a great job with fixing an issue.

Dec 29, 2025

Dec 28, 2025
It's easy to get into & the nurses and PA's are always professional and helpful.

Dec 25, 2025

Dec 22, 2025
he staff is always very pleasant and helpful. I have observed them with other patients they still assist them in anyway they can

Dec 22, 2025
Convenient location and orderly environment.

Dec 22, 2025
Everyone is friendly and helpful. The staff are very good at their jobs and the doctors are very knowledgeable and trustworthy. Dr. Toledo's bedside manner is unmatched. I actually look forward to my appointments.

Dec 22, 2025
Clean efficient and the personnel is on the ball.

Dec 20, 2025
The doctor is very friendly and really show that he cares about you. He treats you as family. I just love him.

Dec 19, 2025
Friendly staff that stayed on schedule.

Dec 17, 2025
Very professional. Nice helpful employees

Dec 17, 2025
Clean, friendly, organized, prompt.

Dec 16, 2025
Friendliness of staff.

Dec 16, 2025
The staff and Dr. A are the best!

Dec 14, 2025
Dr Toledo takes his time to listen and hear what I’m saying. He’s very collaborative and explains things in a way I can understand.

Dec 14, 2025
everything

Dec 13, 2025
Friendly staff and physicians. Always taken in a timely fashion.

Dec 13, 2025
Clean office. Short waits, friendly staff.

Dec 13, 2025
Friendly. caring professional

Dec 13, 2025
Dr. and staff are very professional and friendly Dr. Takes time with me as a senior and listens to my concerns.