Baptist Primary Care - Airport
524 Skymarks Drive, Suite 1
Jacksonville, FL 32218 Directions
4.9 out of 5
2,021 verified ratings
2,021 Ratings, 1,087 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 25, 2025
Rahotep Alkebulan, MD
everyone
Dec 22, 2025
he staff is always very pleasant and helpful. I have observed them with other patients they still assist them in anyway they can
Dec 22, 2025
Convenient location and orderly environment.
Dec 22, 2025
Everyone is friendly and helpful. The staff are very good at their jobs and the doctors are very knowledgeable and trustworthy. Dr. Toledo's bedside manner is unmatched. I actually look forward to my appointments.
Dec 22, 2025
Clean efficient and the personnel is on the ball.
Dec 20, 2025
The doctor is very friendly and really show that he cares about you. He treats you as family. I just love him.
Dec 19, 2025
Friendly staff that stayed on schedule.
Dec 17, 2025
Very professional. Nice helpful employees
Dec 17, 2025
Clean, friendly, organized, prompt.
Dec 16, 2025
Friendliness of staff.
Dec 16, 2025
The staff and Dr. A are the best!
Dec 14, 2025
Dr Toledo takes his time to listen and hear what I’m saying. He’s very collaborative and explains things in a way I can understand.
Dec 14, 2025
everything
Dec 13, 2025
Friendly staff and physicians. Always taken in a timely fashion.
Dec 13, 2025
Clean office. Short waits, friendly staff.
Dec 13, 2025
Friendly. caring professional
Dec 13, 2025
Dr. and staff are very professional and friendly
Dr. Takes time with me as a senior and listens to my concerns.
Dec 13, 2025
From the front office staff, MA, and Provider they all made me feel comfortable!
Dec 13, 2025
Improvement is on the way Not just staying the same but getting better Reception scheduling overall appearance good vibe
Dec 11, 2025
Stephanie, Dr. Toledo, Ms Pat, Lyndsey and Nicole are all absolutely amazing. They serve with excellence and consistently offer a warm and inviting interaction. I can always count on them providing me with the best care possible. I feel like a priority when I call and especially when I visit. I absolutely love this office teamand my doctor.
Thank you all for serving with a hospitality mindset.
Dec 11, 2025
They are very kind and listen to yo uas you talk about your problems and concerns..
Dec 10, 2025
Fast and friendly service
Dec 10, 2025
Clean and not an overcrowded waiting room. Friendly staff and a wonderful doctor Townsel
Dec 8, 2025
Friendly service and Dr Toledo takes time with you and has my best interest at heart.
Dec 8, 2025
Location, ability to get an appointment and the staff.
Dec 6, 2025
Everyone was very kind. I was seen quickly, and I felt like Dr. Townsel really listened to my concerns.
Dec 5, 2025
The staff is courteous and professional.
Dec 4, 2025
The whole experience was great but Dr Alkebulan it’s one of the best doctors I ever had. He is very patient, listens to you and doesn’t rush! It’s hard to find a doctor like him.
He is my husband’s doctor and will be mine.
Thank you!!
Dec 4, 2025
The service
Dec 4, 2025
Friendly staff. Kindness & caring. Ease of check
in. Doctors that are genuinely concerned and go above & beyond to get needed care. Proactive & timely responses
Dec 3, 2025
Location, friendly staff and great doctors.
Nov 30, 2025
Dr. Toledo.
Nov 27, 2025
Staff is very helpful and the providers take the time with their patients which is very much appreciated
Nov 26, 2025
Staff is friendly. Dr. A is great! He listens and seems to care.
Nov 24, 2025
Staff is friendly and easy to work with.
Nov 23, 2025
The staff is excellent, friendly, polite professional and knowledgeable.
Nov 23, 2025
Clean, organized, and updated.
Nov 23, 2025
I love Dr Townsel. Informative. Patient. Funny. Caring.
Nov 23, 2025
Very friendly staff always in and out quickly
Nov 22, 2025
Clean and all of the staff was friendly
Nov 21, 2025
The quality of the care and the friendliness of doctors and staff are truly appreciated.
Nov 21, 2025
Staff is friendly and attentive.
Nov 20, 2025
Friendly people,
Nov 20, 2025
I truly appreciate Dr. Almond Toledo's professionalism, knowledge, praticality and total person approach in managing my personal care plan. His medical assistants are warm, inviting and professional.
Nov 20, 2025
Efficiency
Nov 19, 2025
Quick and efficient
Nov 19, 2025
Everyone is very friendly
Nov 17, 2025
Very professional answers my questions
Nov 17, 2025
Everyone is prompt, professional and so nice!
Nov 16, 2025
Dr. Heath has been very helpful and professional