Baptist Primary Care - Airport

524 Skymarks Drive, Suite 1

Jacksonville, FL 32218 Directions

(904) 696-7333

www.baptistjax.com

4.9 out of 5

1,597 verified ratings

1,597 Ratings, 847 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 9, 2025
All good!

Jul 31, 2025
Great staff

Jul 27, 2025
I think Dr Toledo is a great doctor

Jul 27, 2025
Very sufficient

Jul 25, 2025
Dr. Toledo is amazing. He listens and doesn’t judge based on appearance and does everything he can to assist you.

Jul 25, 2025
The doctor Alkebulan was very concerned about my problem with a pleasant treatment and the assistants too, the office is very clean, I liked the treatment of all the staff

Jul 25, 2025

Jul 25, 2025
Clean, friendly atmosphere and a great doctor Toledo

Jul 25, 2025
The front desk handles things well, but I go to see Dr. Toledo. He is amazing.

Jul 24, 2025

Jul 20, 2025
Clean, well conditioned and friendly staff. Dr. Lyons always takes the time to explain any questions or concerns that I have.

Jul 19, 2025
I appreciate the timeliness, the follow-up and the attitude of the medical staff. Dr. Lyons is very attentive and has been quite helpful.

Jul 19, 2025
Excellent speaking and caring physi ians

Jul 19, 2025
Great staff and everyone is excellent in their jobs. I really appreciate my doctor- Dr Lyons as she listens very well! Thank you all!! Jobs well done!

Jul 19, 2025
Very professional and very confident

Jul 19, 2025
Dr. Alkebulan is really caring and an awesome part of my care team!!!

Jul 18, 2025
EXCELLENT STAFF MEMBERS! VERY PROFESSIONAL AND COURTEOUS!

Jul 18, 2025
Very personable and professional and kind. Best Doctor care. Thank you

Jul 17, 2025
Doctor and professional and knowledgeable. Care about the patients.

Jul 17, 2025
The staff is friendly but most of all I like my doctor. The doctor explains everything clearly and takes the time to listen.

Jul 16, 2025
Dr. Toledo is the best! He is always so energetic and positive. He makes us feel at ease, even when we don't feel our best. He is eager to answer any questions we have and will ask about previous issues we have been dealing with. The nursing staff is very friendly and efficient. We won't see anyone else.

Jul 14, 2025
Doctor listens Front desk upon arrival very professional and polite.

Jul 14, 2025
very short wait time. Great attention by nurse and doctor. Impressed with entire staff

Jul 14, 2025
Friendly, clean

Jul 13, 2025
I was able to get a timely appointment but my doctor came in 45 minutes after my appointment time.

Jul 13, 2025
Efficient, helpful, friendly, knowledgeable.

Jul 12, 2025
I love the automated process that allows us to do our pre-check in and check in functions. I love how accommodating the personnel are to every patient.

Jul 11, 2025
Professsional and clean appearance. Employees always willing to help. Doctors are terrific.

Jul 10, 2025
The staff are very helpful.

Jul 10, 2025
Thorough discussion of all matters.

Jul 5, 2025
Well run office, friendly staff, easy to make an appointment, big fan of Dr [last name] and liked Dr Heath-Martinez when she filled in.

Jul 5, 2025
Clean, well lit, professional staff, good reception.

Jul 5, 2025
Professional and helpful staff and especially MD

Jul 3, 2025
Pleasant and supportive

Jul 1, 2025
Everyone is very helpful

Jun 30, 2025
Expert staff and friendly

Jun 29, 2025
So convenient... friendly, courteous. Timely on appointments, professional

Jun 28, 2025
On time appointments, pleasant staff, parking, upbeat (YMCA)

Jun 21, 2025
Everyone there is very pleasant and polite and is willing to go out of their way to help you

Jun 21, 2025
Professional, friendly, timely and clean.

Jun 20, 2025
Friendly and very professional service

Jun 19, 2025
Everyone in the office is very welcoming and helpful. My Doctor takes time to listen to me and is very knowledgeable.

Jun 19, 2025
The office staff and provider were very professional and courteous. My concerns were heard and addressed with insight and answers.

Jun 17, 2025
Capable and hard working Doctor and staff.

Jun 15, 2025
I was able to get the appointment the very next day! Scheduling and check in were easy and done on-line. The staff are always very friendly and professional. My Primary Doctor (Dr. Almond Toledo) is an intense listener and takes his time to get to the bottom of the issue at hand (vs. simply writing a script for a 'quick fix'). He always looks for the root cause and takes time to go thru the process to find the best path forward. We have become friends and I completely trust his advise. Thank you.

Jun 15, 2025
Dr. Toledo is an amazing doctor. He is caring, makes you feel comfortable, knowledgeable, understanding, if you don’t understand something, he will explain it so you can. The staff and Assistants are all great, sweet people. Love this office and the people who work here.

Jun 15, 2025
The attention the doctor and staff give.

Jun 15, 2025
Short waiting time. Nice staff. Friendly doctor

Jun 14, 2025
Very friendly office staff and the doctors are great.

Jun 14, 2025