Katherine Townsel, MD
Family Medicine
Baptist Primary Care
524 Skymarks Drive, Suite 1
Jacksonville, FL 32218 Directions
4.7 out of 5
247 verified ratings
247 Ratings, 114 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 21, 2026
The staff , and especially my doctor ( Dr. Townsel,) no long wait time to be seen. She listens to all of my concerns to try to come up with the right solution.
May 20, 2026
I usually see Dr. T. But saw the PA yesterday and I wasn’t real pleased with her.
May 20, 2026
The staff is amazing
May 18, 2026
Most everyone is very pleasant. There have been a few issues with my insurance but found the office was in error. I other than that everything is great. I.love my Dr. too.
May 18, 2026
Clean and friendly decor.
May 14, 2026
Customer service and my physician
May 14, 2026
The staff is very nice and professional
May 8, 2026
Clean, quiet, professional and friendly staff. Everyone listens and they're helpful. Dr. Townsel is thorough, warm, professional, and kind. It's a pleasure to be a patient in this office.
May 2, 2026
Everyone is friendly, easy to communicate with. Short wait time. Doctor came in to see me for my appointment within about five minutes of the tech finishing up.
Apr 24, 2026
Pleasant encounter with the staff clean environment
Apr 24, 2026
The office staff very professional and polite. Doctor has a great bedside manner.
Apr 23, 2026
Nothing that I can think of! Staff were nice and professional!
Apr 23, 2026
Everything
Apr 17, 2026
Attentive to problem and a solution base
Apr 15, 2026
Very professional, clean, and no long wait.
Apr 12, 2026
Friendly staff and doctors.
Apr 9, 2026
Doctors treat you like an individual not like everyone else.
Nurses remember subtle conversations you have.
Office staff is welcoming and friendly
Apr 8, 2026
My doctor.
Apr 3, 2026
The friendly staff
Mar 28, 2026
The provider and staff were all very professional, kind and helpful. Listened to my concerns and gave meaningful insights.
Mar 28, 2026
The office is clean, the staff professional. The doctor was patient answered all of my questions and even answer my emails and the time the manner.
Mar 27, 2026
Everyone was friendly.
Mar 27, 2026
Everybody is super professional
Mar 19, 2026
Everyone very friendly and do not treat you like another patient has arrived
Mar 14, 2026
Friendly and professional staff.
Mar 14, 2026
peaceful clean nice staff
Mar 8, 2026
They check Patients in quickly. I never have to wait to be seen. I love it here
Mar 4, 2026
Clean doctor center and nice staff and doctors
Mar 2, 2026
Dr. Townsel has great bed side manners. That's what I look for 1st in a doctor. She was very detailed & thorough with explaining everything.
Feb 9, 2026
Clean, Quick Check in, Short wait, A doctor who listened and gave valuable feedback.
Jan 31, 2026
Everyone was helpful
Jan 30, 2026
The atmosphere is so friendly. The staff are welcoming. You are treated with dignity and respect
Jan 29, 2026
Close proximity to home! Clean and friendly staff
Jan 15, 2026
It was clean, professional and great staff.
Jan 15, 2026
Very friendly!
Jan 14, 2026
Everyone seems friendly and professional
Jan 7, 2026
Dr. Townsel is great! Very thorough, attentive, professional, yet personable.
Jan 2, 2026
doctors are great.
Jan 1, 2026
Staff is friendly and professional. Seen by Dr Townsel in a timely manner. She is pleasant and knowledgeable, with great bedside manner.
Dec 22, 2025
Convenient location and orderly environment.
Dec 13, 2025
Friendly staff and physicians. Always taken in a timely fashion.
Dec 13, 2025
Dr. and staff are very professional and friendly
Dr. Takes time with me as a senior and listens to my concerns.
Dec 13, 2025
From the front office staff, MA, and Provider they all made me feel comfortable!
Dec 10, 2025
Fast and friendly service
Dec 10, 2025
Clean and not an overcrowded waiting room. Friendly staff and a wonderful doctor Townsel
Dec 6, 2025
Everyone was very kind. I was seen quickly, and I felt like Dr. Townsel really listened to my concerns.
Dec 3, 2025
Location, friendly staff and great doctors.
Nov 24, 2025
Staff is friendly and easy to work with.
Nov 23, 2025
I love Dr Townsel. Informative. Patient. Funny. Caring.
Nov 23, 2025
Very friendly staff always in and out quickly