Katherine Townsel, MD
Family Medicine
Baptist Primary Care
524 Skymarks Drive, Suite 1
Jacksonville, FL 32218 Directions
4.8 out of 5
210 verified ratings
210 Ratings, 91 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 19, 2026
Everyone very friendly and do not treat you like another patient has arrived
Mar 14, 2026
Friendly and professional staff.
Mar 14, 2026
peaceful clean nice staff
Mar 8, 2026
They check Patients in quickly. I never have to wait to be seen. I love it here
Mar 4, 2026
Clean doctor center and nice staff and doctors
Mar 2, 2026
Dr. Townsel has great bed side manners. That's what I look for 1st in a doctor. She was very detailed & thorough with explaining everything.
Feb 9, 2026
Clean, Quick Check in, Short wait, A doctor who listened and gave valuable feedback.
Jan 31, 2026
Everyone was helpful
Jan 30, 2026
The atmosphere is so friendly. The staff are welcoming. You are treated with dignity and respect
Jan 29, 2026
Close proximity to home! Clean and friendly staff
Jan 15, 2026
It was clean, professional and great staff.
Jan 15, 2026
Very friendly!
Jan 14, 2026
Everyone seems friendly and professional
Jan 7, 2026
Dr. Townsel is great! Very thorough, attentive, professional, yet personable.
Jan 2, 2026
doctors are great.
Jan 1, 2026
Staff is friendly and professional. Seen by Dr Townsel in a timely manner. She is pleasant and knowledgeable, with great bedside manner.
Dec 22, 2025
Convenient location and orderly environment.
Dec 13, 2025
Friendly staff and physicians. Always taken in a timely fashion.
Dec 13, 2025
Dr. and staff are very professional and friendly
Dr. Takes time with me as a senior and listens to my concerns.
Dec 13, 2025
From the front office staff, MA, and Provider they all made me feel comfortable!
Dec 10, 2025
Fast and friendly service
Dec 10, 2025
Clean and not an overcrowded waiting room. Friendly staff and a wonderful doctor Townsel
Dec 6, 2025
Everyone was very kind. I was seen quickly, and I felt like Dr. Townsel really listened to my concerns.
Dec 3, 2025
Location, friendly staff and great doctors.
Nov 24, 2025
Staff is friendly and easy to work with.
Nov 23, 2025
I love Dr Townsel. Informative. Patient. Funny. Caring.
Nov 23, 2025
Very friendly staff always in and out quickly
Nov 21, 2025
Staff is friendly and attentive.
Nov 20, 2025
Efficiency
Nov 19, 2025
Quick and efficient
Nov 8, 2025
very prompt and friendly
Nov 5, 2025
Customer service along with the doctors an staff that goes beyond measure to assist everyone I will recommend them to anyone
Oct 22, 2025
Staff was friendly
Oct 11, 2025
Clean office and professionals
Oct 10, 2025
The staff and Dr. Townsel are efficient and personable
Oct 5, 2025
Great doctors and staff.
Oct 3, 2025
Dr Townsel and her staff are very professional and fun at the same time making a trip the the doctor's office not-so-bad!
Oct 1, 2025
Very easy to make appointments, meet with the doctor, knowledgeable staff.
Sep 24, 2025
Professionalism
Sep 5, 2025
Great doctors that listen! Front office staff that is helpful, friendly, and efficient.
May 26, 2025
Great customer service.
Very professional.
She answered all my questions.
Happy with the service.
May 19, 2025
Very friendly staff. They listen to me and provide solid feedback/advice.
May 19, 2025
Clean, quick and efficient. Respectful
May 15, 2025
Friendly staff, Dr. Townsel listen about your concerns about your health, very thorough and take time with her patients.
May 10, 2025
I received messages ahead of time before date of my appointment, was able to check-in using my phone as well as notify when I arrived. Was called back to see my Doc within 10 minutes or so, and Doctor addressed my needs.
May 1, 2025
Clean, and quick service
May 1, 2025
Staff was timely and efficient. Dr. Townsel was professional and personable. She addressed my concerns and was easy to talk to.
Apr 17, 2025
Friendly staff and excellent Doctors.
Apr 17, 2025
Dr Townsel is very personable and friendly. She shows an interest in my care
Apr 5, 2025
Great location and parking. Comfortable seating and the people are really nice.