Jacqueline R. Souter, AuD

Audiology

4.9 out of 5

388 verified ratings

Patient Reviews

The following ratings and reviews are based on verified patient experiences collected from independently administered surveys. The overall rating is an average of all responses to the survey questions listed below. The ratings and comments submitted by patients reflect their own views and opinions.
Likelihood to Recommend
4.9

51 Scheduled Comments

Oct 23, 2024
Professional and personable. Explains everything she's doing.
Scheduled for Aug 11, 2025
Oct 14, 2024
She is the best. She listens to what I have to and I feel like we are working together.
Scheduled for Aug 11, 2025
Oct 12, 2024
very professional and knowledgeable
Scheduled for Aug 11, 2025
Oct 3, 2024
Easy to talk to and very responsive
Scheduled for Jul 11, 2025
Oct 3, 2024
I liked her very much and she explained everything very well.
Scheduled for Jul 11, 2025
Oct 2, 2024
I would recommend her because of her knowledge and demeanor.
Scheduled for Jul 11, 2025
Oct 1, 2024
She is exceptionally knowledgeable and patient and very personable.
Scheduled for Jul 11, 2025
Sep 30, 2024
There was a mistake in scheduling and Jacqueline stepped in (not my usual audiologist). She was great -- professional, smiling and caring
Scheduled for Jul 11, 2025
Sep 27, 2024
She was very professional and helpful.
Scheduled for Jul 11, 2025
Sep 25, 2024
Friendly and good attitude
Scheduled for Aug 11, 2025
Sep 24, 2024
Very professional and efficient.
Scheduled for Jul 11, 2025
Sep 17, 2024
She answers questions that assures one that she has your best interests and care above all else!
Scheduled for Jul 11, 2025
Sep 6, 2024
She is expert and she is kind. I feel very comfortable working with her. I have already recommended her to friends.
Scheduled for Jul 11, 2025
Sep 6, 2024
She took time to explain options and is extremely knowledgable
Scheduled for Jul 11, 2025
Sep 4, 2024
Very nice and efficient and thorough
Scheduled for Jul 11, 2025
Aug 30, 2024
Very clear explanations of what is being done and good instructions for what to do next. Friendly reception with a nice smile.
Scheduled for Jul 11, 2025
Aug 29, 2024
The testing was thorough
Scheduled for Jul 11, 2025
Aug 20, 2024
She was very pleasant, explained the tests clearly and explained the results clearly.
Scheduled for Jun 11, 2025
Aug 18, 2024
Excellent professional
Scheduled for Jun 11, 2025
Aug 17, 2024
Dr. Souter is not just sweet, understanding and a great listener but she is very knowledgeable in her field. She explains everything well, doesn't rush you and she explains everything to make sure you understand.
Scheduled for Jun 11, 2025
Aug 15, 2024
Efficient and helpful.
Scheduled for Jun 11, 2025
Aug 14, 2024
She is wonderful to work with. I came from another facility that cannot compare to Northwestern’s audiology department. Thanks to Jacqueline I have hearing aids that will improve my quality of life.
Scheduled for Jun 11, 2025
Aug 13, 2024
Very knowledgeable and helpful. She also has an excellent demeanor
Scheduled for Jun 11, 2025
Aug 13, 2024
She is smart, explains everything well and helped me a great deal
Scheduled for Jun 11, 2025
Aug 12, 2024
Knowledgeable, helpful, pleasant
Scheduled for Jun 11, 2025
Aug 6, 2024
Jackie is so professional, helpful and caring
Scheduled for Jun 11, 2025
Aug 4, 2024
good customer service
Scheduled for Jun 11, 2025
Aug 3, 2024
She’s awesome
Scheduled for Jun 11, 2025
Aug 3, 2024
She is knowledgeable and courteous. It is a pleasure to work with her. I already recommended her to a friend.
Scheduled for Jun 11, 2025
Aug 2, 2024
Very attentive to my father’s concerns and inquiries.
Scheduled for Jun 11, 2025