Jacqueline R. Souter, AuD

Audiology

4.9 out of 5

388 verified ratings

Patient Reviews

The following ratings and reviews are based on verified patient experiences collected from independently administered surveys. The overall rating is an average of all responses to the survey questions listed below. The ratings and comments submitted by patients reflect their own views and opinions.
Likelihood to Recommend
4.9

4.9out of 5(388 Ratings, 159 Comments)

Apr 30, 2024
Jackie has been wonderful, would give her a 20 if I could. I was totally freaked out about getting hearing aids and she was so understanding and compassionate, almost like a therapist, and got me over that hump. I feel that she truly cares and wants to make sure I get proper fit. She’s also very responsive to MyChart messages when I’ve had some issues. I feel that she goes above and beyond to help me.
Published on Sep 1, 2024
Apr 26, 2024
Again...nice, informative and professional
Published on Sep 1, 2024
Apr 23, 2024
She is professional who is willing to help patients that need help
Published on Sep 1, 2024
Apr 15, 2024
She was very informative of the steps that she was taking with me.. She gave me great information on steps I could take to improve my hearing
Published on Sep 1, 2024
Apr 11, 2024
All of the audiologists at Northwestern are excellent.
Published on Sep 1, 2024
Apr 10, 2024
Great care
Published on Sep 1, 2024
Apr 8, 2024
Jackie is great. Explains everything well, very helpful and understanding.
Published on Sep 1, 2024
Apr 6, 2024
Jacqueline was very nice, efficient, and thoroughly explained each part of my hearing exam. She answered all of my questions and provided me with some options for improving my hearing.
Published on Sep 1, 2024
Apr 4, 2024
Kind, detail oriented, and professional.
Published on Sep 1, 2024
Apr 3, 2024
Clear communicator
Published on Sep 1, 2024
Apr 2, 2024
Very friendly, clear concise, expert.
Published on Sep 1, 2024
Apr 1, 2024
Very nice and professional.
Published on Sep 1, 2024
Mar 29, 2024
She is very thorough and her instructions and explains the procedures were great.
Published on Sep 1, 2024
Mar 25, 2024
Knowledgeable, supportive
Published on Sep 1, 2024
Mar 21, 2024
Highly professional
Published on Sep 1, 2024
Mar 20, 2024
Easy to talk to. Takes interest in patient.well.prompt and efficient.
Published on Sep 1, 2024
Mar 18, 2024
She was wonderful. She knew that I was nervous and unsure about hearing aids and couldn’t have been nicer and helpful. Very understanding and compassionate. I left feeling good about the visit.
Published on Sep 1, 2024
Mar 18, 2024
Very happy with with her work in every way.
Published on Sep 1, 2024
Mar 17, 2024
She is was very thorough with me, patient and took time to explain everything. She knew her stuff..!
Published on Sep 1, 2024
Mar 15, 2024
Most of the time professionals are rushed and over booked but this office was the complete opposite
Published on Sep 1, 2024
Mar 14, 2024
She listened to all my questions.
Published on Sep 1, 2024
Mar 12, 2024
She is very knowledgeable and cares about her patient.
Published on Sep 1, 2024
Mar 8, 2024
Ms. Souter was thorough and explained test results clearly and completely.
Published on Sep 1, 2024
Mar 6, 2024
She didn't provide the service another provider did named Adam and he was great.
Published on Sep 1, 2024
Mar 6, 2024
She listens and addresses all the details. Can’t believe the service I experienced today.
Published on Sep 1, 2024
Mar 6, 2024
Same as above. Jaqueline was efficient and she explained the process.
Published on Sep 1, 2024
Mar 3, 2024
Made me feel welcome. She is very professional.
Published on Sep 1, 2024
Mar 3, 2024
Friendly, efficient, explained everything clearly
Published on Sep 1, 2024
Feb 29, 2024
Very responsive. Great personality
Published on Sep 1, 2024
Feb 29, 2024
Very capable Efficient Through
Published on Sep 1, 2024