Mai H. Phan, MD

Internal Medicine

www.nm.org

4.8 out of 5

529 verified ratings

Patient Reviews

The following ratings and reviews are based on verified patient experiences collected from independently administered surveys. The overall rating is an average of all responses to the survey questions listed below. The ratings and comments submitted by patients reflect their own views and opinions.
Likelihood to Recommend
4.8

4.8out of 5(529 Ratings, 260 Comments)

Aug 17, 2023
Seemed very understanding
Published on Jan 11, 2024
Aug 14, 2023
She's the Very Best. Thorough beyond belief, looks at All health areas I need to be up on...shots, tests, etc, collects information from all other visits, Dr's, Northshore, my other Dr for a specialized area outside of Northwestern to always request blood work from that Dr., Excellent Kindness, Great Person overall, Very Personable & Always tells the Truth, directs me to Specialists if needed & Always fits me in for an appointment as soon as possible if needed. She has been my Dr for over 30 years.
Published on Jan 11, 2024
Aug 11, 2023
Took the time to ask about concerns. Was very patient.
Published on Jan 11, 2024
Aug 11, 2023
Very thorough on follow-up exam before approving refill of meds. Asked valid questions and very pleased with her care.
Published on Jan 11, 2024
Jul 25, 2023
She's been my Dr. for over 20 years. We have a great rapport. I feel she will answer any of my questions honestly and give any additional information needed Sorry this is probably my last appointment with her before she starts her new position.
Published on Jan 11, 2024
Jul 25, 2023
Have been with Dr. Phan since 2004. I have recommended her in the pass.
Published on Jan 11, 2024
Jul 25, 2023
Dr Phan is very pleasant but was hyper focused on my BP. Though my first reading was normal and my third was normal she only focused on the second which was a direct result of her questioning that made me anxious. Then placed that elevated reading in my medical record. I will not voluntarily see Dr Phan again
Published on Jan 11, 2024
Jul 19, 2023
She is totally competent and thorough. She doesn’t sugar coat, but always takes care of what she needs to. I am sorry to see her leave
Published on Jan 11, 2024
Jul 19, 2023
Over the last 10 years, Dr. Mai Phan's care is second-to-none. She's a phenomenal physician and internist, and I will miss her now that she will be moving into a new roll to cover for other physicians and will have to turn her patients over to others. Establishing a good rapport between an internist and a patient is critical, and she did it expertly and warmly with me. I feel like she's a family member.
Published on Jan 11, 2024
Jul 18, 2023
She’s been my physician for 38 years and I have had the utmost respect for her and her diagnosis regarding my health.
Published on Jan 11, 2024
Jul 17, 2023
Dr Phan was professional, friendly and a good listener. I didn't feel rushed, and found her responses to my questions to be thoughtful and helpful.
Published on Jan 11, 2024
Jul 15, 2023
She is very outgoing and friendly and highly professional in her area.
Published on Jan 11, 2024
Jul 12, 2023
Excellent and very professional service given.
Published on Jan 11, 2024
Jul 12, 2023
She cares about her patients and take time to listen
Published on Jan 11, 2024
Jul 11, 2023
Over the years, this has never changed: Dr, Mai Phan is brilliant, thorough, thoughtful, attentive, and trustworthy. Dr. Phan always explains things clearly and calmly, in language easy to understand. She is very detailed and has caught many potential health concerns of mine before they could develop into something more She is so caring and careful and she takes patients’ health concerns seriously. (For diverse populations, this is not always the case due to some other doctors elsewhere who can have an unhelpful, dismissive bias toward people of color, but this has never been the case with Dr. Phan, who shows no bias!) She also knows when to refer you to others for care, and sees other Northwestern medical staff as an important part of her team. She is absolutely wonderful and I would have no hesitation in recommending her to anyone.
Published on Jan 11, 2024
Jul 9, 2023
She was able to answer, All of my questions.
Published on Jan 11, 2024
Jul 7, 2023
Very caring and attentive
Published on Jan 11, 2024
Jul 6, 2023
She is a very good person and Doctor she cares about her patients and she explains everything in detail and she always try and make time to see you🙏🏾
Published on Jan 11, 2024
Jun 30, 2023
She made me feel comfortable on my last visit .. she explained everything to my understanding & she also listens to everything I had to say. She was very patient with me & I love her for that
Published on Jan 11, 2024
Jun 9, 2023
I have been under this doctor's care for 25 years. She really shows concern , compassion and follows up with her patients.
Published on Jan 11, 2024
Jun 1, 2023
Attentive, caring, informative and thorough.
Published on Jan 11, 2024
May 24, 2023
Detailed and professional.
Published on Jan 11, 2024
May 23, 2023
Professional, caring and thorough
Published on Jan 11, 2024
May 22, 2023
Thorough, good listener and on top of medical history.
Published on Jan 11, 2024
May 19, 2023
Knowledge of her medical field and addresses issues for the betterment of the patient.
Published on Jan 11, 2024
May 15, 2023
Dr. Phan seem to be concerned about my health
Published on Jan 11, 2024
May 15, 2023
She is very thorough
Published on Jan 11, 2024
May 12, 2023
Dr Phan is always very very thorough in her care. She will take as much time as is needed to take care of you.
Published on Jan 11, 2024
May 12, 2023
I've known Dr Phan for many years, very professional and knowledgeable.
Published on Jan 11, 2024
May 12, 2023
She’s professional and listens to her patients. Excellent bedside manner.
Published on Jan 11, 2024