The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 25, 2021
Fast friendly and knowledgeable. Great staff.
Published on May 25, 2021
May 24, 2021
When I called to get an appointment the receptionist was very polite and kind. Mannerisms is what we need today.
Dawn, who gave me my mammogram was wonderful.
Thank you for taking care of me.
God bless.
Published on May 24, 2021
May 24, 2021
The front desk and technicians were wonderful, as always. Thoughtful, courteous, and compassionate. The facility is clean and the process is efficient.
Published on May 24, 2021
May 20, 2021
Easy check in. Waiting area well set up for social distancing. Tech was very courteous. I was finished even before my scheduled appointment time.
Published on May 20, 2021
May 19, 2021
quick complete professional
Published on May 19, 2021
May 19, 2021
Everyone was very professional and pleasant and very efficient in getting me in for my appointment and test.
Published on May 19, 2021
May 19, 2021
Everyone was friendly and professional, the facility was clean and bright. Even during these uncertain times of COVID I felt comfortable being in there.
Published on May 19, 2021
May 18, 2021
The staff was very kind and professional from the front desk to the lab technician.
Published on May 18, 2021
May 18, 2021
All appointments made for same time. I would suggest that clients be served first come first served.
Otherwise, the service was professional and we got the results the next day
Published on May 18, 2021
May 18, 2021
Efficient and Professional personal who friendly and knowledgeable
Published on May 18, 2021
May 17, 2021
I did not wait long. My technician was great!
Published on May 17, 2021
May 17, 2021
I had a very good experience. The person who did the mammogram was excellent. I appreciated the radiologist looking at the images and giving me the results soon after.
Published on May 17, 2021
May 17, 2021
The MRI tech made me feel at ease, because of my phobia.
Excellent customer service
Published on May 17, 2021
May 13, 2021
Easy, quick and professional
Published on May 13, 2021
May 13, 2021
Everyone was very friendly and professional.
Didn’t understand why I had to be there 30 minutes before my appointment time since the paperwork update only took 5 minutes.
Published on May 13, 2021
May 13, 2021
It was easy, on time, and everyone was professional and nice!
Published on May 13, 2021
May 12, 2021
Welcoming & professional
Published on May 12, 2021
May 8, 2021
Wonderful! My second time at Chesapeake on defense highway, And another very easy appointment. I am so claustrophobic, and have to have the wide open MRI. My first trip there A couple years ago was so easy with the open MRI. This time however, the morning I was to be tested the wide-open one wasn’t working. So I tried the cylinder one, it was short a little wide, but I couldn’t do it. They removed a pillow, made an adjustment with my arms and it was a piece of cake. It only took eight minutes as opposed to 20+, With the wide open one. And the staff is super friendly/supportive! I definitely won’t go anywhere else!
Published on May 8, 2021
May 7, 2021
Very courteous and professional.
Published on May 7, 2021
May 6, 2021
Not sure why they tell you to arrive 30 minutes before your appointment to have to wait, but other then that it was smooth sailing. The young lady that did my mammogram was very friendly & gentle we talked/laughed the whole time. She made my day.
Published on May 6, 2021
May 6, 2021
Quick and friendly service
Published on May 6, 2021
May 6, 2021
Very professional
Published on May 6, 2021
May 6, 2021
Taken before appointment time. Organized, kind and courteous
Published on May 6, 2021
May 5, 2021
Great as always!
Published on May 5, 2021
May 4, 2021
I was very pleased with the level of professionalism and customer service I recieved. I really appeciate that for every stage that was explained to me I was given an opportunity to ask questions. I was very nervous and everyone went out of their way to calm me down. I experienced no after effects which is very high on my list.
Published on May 4, 2021
May 4, 2021
Wonderful technician
Published on May 4, 2021
May 4, 2021
I had knee xrays at your facility. The technician was polite and very helpful. First time someone actually gave me A had getting up from the table. Kudos to her!!
Published on May 4, 2021
May 1, 2021
I am always impressed with the warm reception I receive at Chesapeake and the professionalism of the staff.
I was especially pleased with the delightful technician who administered my mammogram. Unfortunately, I can’t recall her name, but she is excellent at her job, and is superb at making women feel comfortable and relaxed, and that is worth everything!
Published on May 1, 2021
Apr 29, 2021
The experience was very caring, professional and efficient.
Published on Apr 29, 2021
Apr 25, 2021
Efficient processing and very friendly staff. Technicians put me completely at ease.
4.9out of 5(2,083 Ratings, 2009 Comments)