The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 19, 2021
Very pleasant. Techs explained what they were doing and it was comfortable and staff appeared to be very thorough.
Published on Jun 19, 2021
Jun 15, 2021
I had a first time Mammogram on the new set of 3D machines and it is haven: NO PAIN !
The Technician also was outstanding , in all it is a big
increase in service for patients!!
Thank you !
Published on Jun 15, 2021
Jun 12, 2021
Very caring and gentle
Published on Jun 12, 2021
Jun 10, 2021
I arrived a little early and even with the paperwork, I was in and out at only 5 min. past my appt time.
Published on Jun 10, 2021
Jun 9, 2021
Could not have made my experience better!
Published on Jun 9, 2021
Jun 9, 2021
On time, very courteous and organized.
Published on Jun 9, 2021
Jun 8, 2021
quick on time painless
Published on Jun 8, 2021
Jun 3, 2021
I was not happy to arrive at a full waiting room and no distancing. My other medical offices have an occupancy limit posted and seating separated, but every chair was filled so i stood til a young lady gave me hers. ( I am 81 yrs old. ) After a few minutes, I went back and waited a few more minutes in a dressing room, grateful for privacy. The staff who did my tests were very kind and efficient. I especially appreciated the cleanliness procedures. The technician gave me a mask and safeguarded mine without touching it, assisted my getting on and off the table and explained the length of each test. So if you could clear your waiting area, that would be helpful. Some patients waited outside which is safer, but I didn't want to miss being called. It was also a hot day and there was no place to sit outdoors.
Published on Jun 3, 2021
Jun 1, 2021
Everyone was professional and caring.
Published on Jun 1, 2021
May 28, 2021
Easy, breezy, beautiful! I was in and out in under 30mins.!
Published on May 28, 2021
May 26, 2021
Great people. Very friendly and efficient.
Published on May 26, 2021
May 26, 2021
Very efficient. Plus I arrived early and was seen early.
Published on May 26, 2021
May 25, 2021
Fast friendly and knowledgeable. Great staff.
Published on May 25, 2021
May 24, 2021
When I called to get an appointment the receptionist was very polite and kind. Mannerisms is what we need today.
Dawn, who gave me my mammogram was wonderful.
Thank you for taking care of me.
God bless.
Published on May 24, 2021
May 24, 2021
The front desk and technicians were wonderful, as always. Thoughtful, courteous, and compassionate. The facility is clean and the process is efficient.
Published on May 24, 2021
May 20, 2021
Easy check in. Waiting area well set up for social distancing. Tech was very courteous. I was finished even before my scheduled appointment time.
Published on May 20, 2021
May 19, 2021
quick complete professional
Published on May 19, 2021
May 19, 2021
Everyone was very professional and pleasant and very efficient in getting me in for my appointment and test.
Published on May 19, 2021
May 19, 2021
Everyone was friendly and professional, the facility was clean and bright. Even during these uncertain times of COVID I felt comfortable being in there.
Published on May 19, 2021
May 18, 2021
The staff was very kind and professional from the front desk to the lab technician.
Published on May 18, 2021
May 18, 2021
All appointments made for same time. I would suggest that clients be served first come first served.
Otherwise, the service was professional and we got the results the next day
Published on May 18, 2021
May 18, 2021
Efficient and Professional personal who friendly and knowledgeable
Published on May 18, 2021
May 17, 2021
I did not wait long. My technician was great!
Published on May 17, 2021
May 17, 2021
I had a very good experience. The person who did the mammogram was excellent. I appreciated the radiologist looking at the images and giving me the results soon after.
Published on May 17, 2021
May 17, 2021
The MRI tech made me feel at ease, because of my phobia.
Excellent customer service
Published on May 17, 2021
May 13, 2021
Easy, quick and professional
Published on May 13, 2021
May 13, 2021
Everyone was very friendly and professional.
Didn’t understand why I had to be there 30 minutes before my appointment time since the paperwork update only took 5 minutes.
Published on May 13, 2021
May 13, 2021
It was easy, on time, and everyone was professional and nice!
Published on May 13, 2021
May 12, 2021
Welcoming & professional
Published on May 12, 2021
May 8, 2021
Wonderful! My second time at Chesapeake on defense highway, And another very easy appointment. I am so claustrophobic, and have to have the wide open MRI. My first trip there A couple years ago was so easy with the open MRI. This time however, the morning I was to be tested the wide-open one wasn’t working. So I tried the cylinder one, it was short a little wide, but I couldn’t do it. They removed a pillow, made an adjustment with my arms and it was a piece of cake. It only took eight minutes as opposed to 20+, With the wide open one. And the staff is super friendly/supportive! I definitely won’t go anywhere else!
4.9out of 5(2,004 Ratings, 1931 Comments)