MyMichigan Psychiatry: Kincheloe
16523 S. Water Tower Drive
Kincheloe, MI 49788 Directions
4.9 out of 5
270 verified ratings
270 Ratings, 162 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Highly positive patient feedback highlights compassionate, attentive psychiatric care at the Kincheloe clinic. Patients consistently praise providers for listening, empathy, clear explanations, and effective medication management; many say care improved mood or was life-changing. Staff (receptionists/front desk) are frequently called welcoming and professional. A few comments note scheduling/access challenges or slow progress in therapy. Overall sentiment is strongly positive and recommends the clinic widely.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
May 7, 2026
Daniel Tetzlaff, J.D., Psy.D.
What would you tell family and friends about your experience with this provider?
One of the best therapists in town. A great listener and great follow up questions. Seems interested in my wellbeing. Makes time when needed and assures you that he can be available for any urgent situations. Thoughtful and courteous of your time. Nice pleasant office environment.
May 6, 2026
Very kind and respectful Doctor. She explains everything in a way that you can understand. She listens and is genuinely understanding.
May 6, 2026
What would you tell family and friends about your experience with this provider?
She is a kind and respectful Doctor. She listens to you and explains everything so I understand.
May 2, 2026
What would you tell family and friends about your experience with this provider?
Dr Dan is empathetic ,listens intently and is imho..genuinely interested in what is being said...truly appreciate his services
May 1, 2026
What would you tell family and friends about your experience with this provider?
She's amazing and treats u like a person shows respect and that's hard to find thank u for everything..
Apr 30, 2026
What would you tell family and friends about your experience with this provider?
It’s been very satisfying & helps, yes I would highly recommend him.
Apr 30, 2026
What would you tell family and friends about your experience with this provider?
She is great
Apr 29, 2026
What would you tell family and friends about your experience with this provider?
Don't be too surprised if your appointment gets canceled
Apr 27, 2026
What would you tell family and friends about your experience with this provider?
Amazing
Apr 25, 2026
What would you tell family and friends about your experience with this provider?
The appointments are a very positive experience, very casual and comfortable, seemingly nonstructured but everything important gets covered.
Apr 25, 2026
What would you tell family and friends about your experience with this provider?
good experience, Dr Matiloli is very tuned into me as a patient. However I can never reach them by phone. No one answers and it takes a few days to get back with you. When I inquired as to why it takes so long they said they have two offices they have to take care of
Apr 22, 2026
What would you tell family and friends about your experience with this provider?
Very friendly and helpful people
Apr 21, 2026
What would you tell family and friends about your experience with this provider?
Very kind. Somewhat aloof. Poor eye contact. Continues to ask me what is going on with me yet rarely gives me suggestions or recommendations on what I can do to help myself.
Apr 20, 2026
What would you tell family and friends about your experience with this provider?
I have been seeing Dr T for years. He just makes you feel comfortable and you can talk to him about anything. He is always empathetic and understanding to how I am feeling. He gives me tools to help myself.
Apr 19, 2026
What would you tell family and friends about your experience with this provider?
Receptionist has exceptional people skills... patient, friendly, professional and pleasant and welcoming. Dr. T is genuine, empathetic, compassionate and wise
Apr 17, 2026
What would you tell family and friends about your experience with this provider?
Great person and very friendly and professional.
Apr 16, 2026
What would you tell family and friends about your experience with this provider?
He has a very calming effect to me. I leave calm, which I don’t leave with anyone else. No anxiety at all.
Apr 15, 2026
What would you tell family and friends about your experience with this provider?
She always listens to what I have to say. And we both decide on the best course of action regarding my treatment
Apr 14, 2026
Jill is very knowledgeable in her field and I highly recommend her. She has guided me through a medication change with ease. Thank you for doing what you do and helping people.
Apr 14, 2026
What would you tell family and friends about your experience with this provider?
Jill listened, asked questions and guided me smoothly through a much needed med change. Jill is very sympathetic and knowledgeable and im thankful to be in her care. I highly recommend Jill.
Apr 11, 2026
What would you tell family and friends about your experience with this provider?
Very caring and knowledgeable
Apr 10, 2026
What would you tell family and friends about your experience with this provider?
Dr Mattioli is very patient and kind. Finally a Dr who actually listens to understand. Most Drs listen with one ear while they are busy on their computer. Nice to see someone who really cares
Apr 8, 2026
What would you tell family and friends about your experience with this provider?
This provider is very thoughtful when it comes to your care in regards to what may or may not work for you. Attentive to your health goals and listens to you.
Apr 2, 2026
What would you tell family and friends about your experience with this provider?
I already did tell them this, but he is a beyond phenomenal dr. The genuine care, empathy, appropriate comedic relief, and ability to make a highly anxious person feel at complete ease is like no other. I’ve been to many types of people in his field, and at 35 years old I finally met one that truly cares. Thank you, to the entire team. You can see his passion for helping others.
Mar 27, 2026
What would you tell family and friends about your experience with this provider?
I was seeing another provider she was the only one I’ve had the 7 yrs I’ve been here. She chose to change her way of seeing patients. She suggested Emilia. I am very happy with her. We have a great rapport I feel I can talk to her about anything and she listens. Really listens and asked questions of how what I’m going through really affects me. She is very professional , kind , easy to talk to and seems to really care. So I’m very happy with her as my therapist. And I enjoy our conversations.
Mar 25, 2026
What would you tell family and friends about your experience with this provider?
Overall good team of ppl and if yu need help go to them
Mar 25, 2026
What would you tell family and friends about your experience with this provider?
Dr. Masood is very personable, thorough, kind and understanding. Non-judgemental. I would definitely recommend her.
Mar 23, 2026
What would you tell family and friends about your experience with this provider?
I have very highly recommended him, yesterday to a close friend in need and seeking therapy, stating: “He is the best”.
Mar 23, 2026
What would you tell family and friends about your experience with this provider?
We LOVE Jill, as we did Diana before her. And Destiny is great too! We are very happy & impressed with everyone at this office. They are caring and professional.
Mar 13, 2026
What would you tell family and friends about your experience with this provider?
Dr.T. listen to everything I said and very friendly.. Did a wonderful job as a professional..
Mar 7, 2026
Amazing dr gaves feed back and explain what meds u are getting side effects very easy to talk to...been seeing her for over two years and plan on staying..thanks for everything
Mar 7, 2026
What would you tell family and friends about your experience with this provider?
The staff is great and always friendly to you.jill is amazing dr wants to hear your in put and shows respect...the whole thing is set for you thanks alot
Mar 6, 2026
What would you tell family and friends about your experience with this provider?
Very kind and compassionate staff and doctors.
Feb 26, 2026
What would you tell family and friends about your experience with this provider?
Exceptional provider who is compassionate, professional, knowledgable about conditions, discusses rationale for medication recommendations and treatment is patient centered.
Feb 16, 2026
What would you tell family and friends about your experience with this provider?
I told them how bad it was
Feb 16, 2026
What would you tell family and friends about your experience with this provider?
That this is a very valuable service and it’s handled very respectfully Thankyou
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
I have been seeing Dr T for years. I have had many counselors but Dr T is the absolute best!!! There are not enough words to express what an amazing Dr he is. He has helped me cope with many difficulties and I would never consider seeing anyone else and recommend him highly. He is amazing!!!!!
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
Extremely smart ,well rounded, bad motha ya know what. Very impressed.
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
I’m very happy to have Jill available here.
Feb 13, 2026
Content
Feb 12, 2026
What would you tell family and friends about your experience with this provider?
Quick service, and a great listener.
Feb 12, 2026
What would you tell family and friends about your experience with this provider?
Kind, compassionate, thorough. Very informative.
Feb 12, 2026
What would you tell family and friends about your experience with this provider?
Very good experience and would recommend it
Feb 7, 2026
What would you tell family and friends about your experience with this provider?
Receptionist is an amazing ambassador....makes one feel validated and special. Her people skills are exceptional. Dr. T is compassionate, knowledgeable, easy to talk to and genuine.
Feb 7, 2026
What would you tell family and friends about your experience with this provider?
She is professional and always has time to really listen to me if I have something to say.
Feb 4, 2026
I look forward to each visit with Dr Tetzlaff. I am not to enthusiastic with his secretary. She most of the time is not at her desk. I missed out on an earlier month visit where I could make an appointment for the next month but had to go to the next month.
Feb 4, 2026
What would you tell family and friends about your experience with this provider?
That he listens to you. His demeanor is so calming.
Jan 31, 2026
What would you tell family and friends about your experience with this provider?
She’s friendly knowable and easy to talk too
Jan 29, 2026
What would you tell family and friends about your experience with this provider?
Very friendly nice and personable. Listening to what you have to say and offering advice.
Jan 28, 2026
What would you tell family and friends about your experience with this provider?
Jill Sayer possesses an extraordinary amount of empathy. She is non-judgmental and does not stereotype in my experience. Her prerogative always seems to be making her patient feel better and I never feel rushed or unheard. I've had 6 psychiatrists since starting mental health treatment at [AGE] years old and she is by far the best I've seen.