MyMichigan Psychiatry: Kincheloe

16523 S. Water Tower Drive

Kincheloe, MI 49788 Directions

(906) 253-0108

4.9 out of 5

275 verified ratings

275 Ratings, 158 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Highly positive patient feedback highlights compassionate, attentive psychiatric care at the Kincheloe clinic. Patients consistently praise providers for listening, empathy, clear explanations, and effective medication management; many say care improved mood or was life-changing. Staff (receptionists/front desk) are frequently called welcoming and professional. A few comments note scheduling/access challenges or slow progress in therapy. Overall sentiment is strongly positive and recommends the clinic widely.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Aug 13, 2026
What would you tell family and friends about your experience with this provider?
He is excellent caring and listening

Aug 11, 2026
What would you tell family and friends about your experience with this provider?
Jill is kind and concerned about how I'm doing.

Aug 7, 2026
What would you tell family and friends about your experience with this provider?
He’s patiently kind just a nice soul. I felt comfortable telling him things that I can’t tell anyone else.

Aug 7, 2026
What would you tell family and friends about your experience with this provider?
Good listener and empathetic

Aug 7, 2026
What would you tell family and friends about your experience with this provider?
Jill is the best. She understands what I'm saying, suggest things to help me accomplish and improve my mental state. I am so grateful that I was able to get into her quickly. She is very compassionate & makes me feel that I am getting the help I need. I can't say enough good about Jill! She is absolutely the best help I have had in a long time. Jill thank you for making me feel that I'm going in the right direction. I always walk out of an appointment feeling better & that I'm heard & that someone cares about my mental health.

Aug 4, 2026
What would you tell family and friends about your experience with this provider?
She's amazing she ca4es and she gives feed back and it doesn't feel as if she judged you..the staff helps to its very nice and relaxed..thanks

Aug 3, 2026
What would you tell family and friends about your experience with this provider?
Excellent

Aug 3, 2026
What would you tell family and friends about your experience with this provider?
Provider exhibits kindness, patience, expertise in a genuine, informative way. Clerical staff is welcoming, polite and respectful.

Aug 1, 2026
What would you tell family and friends about your experience with this provider?
I was seeing another Doctor in your Network. She recommended Dr Mattioli to me. I enjoy our visits she is very knowledgeable professional understanding and listens and really cares.

Aug 1, 2026
What would you tell family and friends about your experience with this provider?
Jill has helped me and making me feel the best I have felt in many years. She is very knowledgeable and will continue me with my care. Thank you.

Jul 31, 2026
What would you tell family and friends about your experience with this provider?
Emily appeared very interested in my health and took the time to understand my concerns

Jul 30, 2026
What would you tell family and friends about your experience with this provider?
Everyone is very kind, easy to talk to, and friendly.

Jul 23, 2026
What would you tell family and friends about your experience with this provider?
The best in the area

Jul 20, 2026
What would you tell family and friends about your experience with this provider?
Dr Masood is Excellent

Jul 13, 2026
What would you tell family and friends about your experience with this provider?
Dr. Tezlaff is GREAT!

Jul 7, 2026
What would you tell family and friends about your experience with this provider?
Consistent, supportive feeling, and calm. Even the other patients in the waiting room start chatting and being casually friendly.

Jun 30, 2026
What would you tell family and friends about your experience with this provider?
Jill understands my situation, is always prepared for our appointments, and is reassuring in her approach to listening to my needs as a patient.

Jun 28, 2026
What would you tell family and friends about your experience with this provider?
He is so easy to talk to and always has ways to help me to understand different situations.

Jun 24, 2026
What would you tell family and friends about your experience with this provider?
Very accommodating. Very easy to discuss problems with. It was a very comfortable situation. I looked to look forward to going back.

Jun 21, 2026
What would you tell family and friends about your experience with this provider?
I am struggling and Dr Matiola has been very helpful getting me through a difficult medication change .

Jun 20, 2026
What would you tell family and friends about your experience with this provider?
Dr Dan is kind , mannerly and empathetic..we'll spoken and never judgemental..comfortable and easy to talk to.

Jun 15, 2026
What would you tell family and friends about your experience with this provider?
I like that the staff and Jill really make you feel like they care about your health. They always listen to when speaking. I always leave like they care about you. Thank you for that too!

Jun 14, 2026
What would you tell family and friends about your experience with this provider?
Great wish he had more appointments available

Jun 14, 2026
What would you tell family and friends about your experience with this provider?
That Jill is amazing care giver, she always listens and gives good feedback, she has always answered my emails in timely matter

Jun 13, 2026
What would you tell family and friends about your experience with this provider?
Always supportive and answers all my questions.

Jun 13, 2026
What would you tell family and friends about your experience with this provider?
I trust Jill and would recommend her.

Jun 12, 2026
What would you tell family and friends about your experience with this provider?
Dr Mattioli is very compassionate and thorough.

Jun 12, 2026
What would you tell family and friends about your experience with this provider?
I would recommend Jill Sayer to anyone looking for care.

Jun 11, 2026
What would you tell family and friends about your experience with this provider?
Very nice and knowledgeable

Jun 9, 2026
What would you tell family and friends about your experience with this provider?
Great Dr and staff. Initial waiting period for an appt is long, but there are emergency services available. Sad they are moving to the Sault. Kinross location is convenient especially during bad weather

Jun 9, 2026
What would you tell family and friends about your experience with this provider?
Jill is very knowledgeable and listens to what you have to say. Jillian is very through and I feel she is helping me like no one has been able to hear what I was trying to tell them. Everyone is kind, and willing to help in any way. Thank you for having such good people to treat us all up north.

Jun 8, 2026
What would you tell family and friends about your experience with this provider?
Dr. Tezlaff listens and understands to his patients. I always like to see him.

Jun 8, 2026
What would you tell family and friends about your experience with this provider?
The EUP is fortunate to have Dr.Mattioli practicing in our area. The level of her knowledge shines through. The most important of her qualities is the ability to listen and not pass judgment. I always feel better leaving the appointment than when I came in. Her advice makes sense and is workable. I would tell anyone to make an appointment and see for themselves. Thank you Dr.MATTIOLI!

Jun 6, 2026
What would you tell family and friends about your experience with this provider?
He is very professional and easy to talk to

Jun 3, 2026
What would you tell family and friends about your experience with this provider?
I appreciate Dr. Tesla’s help and understanding.

May 27, 2026
What would you tell family and friends about your experience with this provider?
I’ve had truly the best experience with Jill. She is kind, caring and knows her stuff! She’s always explaining things to me about medications, conditions, etc. one of the first doctors that actually makes me feel heard & cared for. Also shout out to the receptionist she is a gem! Always a pleasant experience with her.

May 24, 2026
What would you tell family and friends about your experience with this provider?
Very compassionate and thorough provider.

May 23, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable but the one time I had a mental emergency with anxiety to the point of panic that would not subsides i called and sent Mychart messages 3 times on different days I was sent a response. Got in next day and given appt 8 WEEKS OUT. what a living nightmare for me

May 22, 2026
What would you tell family and friends about your experience with this provider?
Dr. Teztlaf and staff and very kind and pro-active in helping me navigate stage three cancer.

May 19, 2026
What would you tell family and friends about your experience with this provider?
Dr T has the best mannerisms and empathy. I have depression and he handles that good.

May 18, 2026
What would you tell family and friends about your experience with this provider?
Listens well, I felt very comfortable opening up to him. He seems to care about what I’m feelings

May 15, 2026
What would you tell family and friends about your experience with this provider?
That i wish we could talk longer and more in depth about how my TBI is effecting my life and why certain actions happen and are affected and or caused by damage to certain areas damaged from the TBI, and moving forward in life with the disabilities that seem to affect my life as I go on.

May 7, 2026
What would you tell family and friends about your experience with this provider?
One of the best therapists in town. A great listener and great follow up questions. Seems interested in my wellbeing. Makes time when needed and assures you that he can be available for any urgent situations. Thoughtful and courteous of your time. Nice pleasant office environment.

May 6, 2026
Very kind and respectful Doctor. She explains everything in a way that you can understand. She listens and is genuinely understanding.

May 6, 2026
What would you tell family and friends about your experience with this provider?
She is a kind and respectful Doctor. She listens to you and explains everything so I understand.

May 2, 2026
What would you tell family and friends about your experience with this provider?
Dr Dan is empathetic ,listens intently and is imho..genuinely interested in what is being said...truly appreciate his services

May 1, 2026
What would you tell family and friends about your experience with this provider?
She's amazing and treats u like a person shows respect and that's hard to find thank u for everything..

Apr 30, 2026
What would you tell family and friends about your experience with this provider?
It’s been very satisfying & helps, yes I would highly recommend him.

Apr 30, 2026
What would you tell family and friends about your experience with this provider?
She is great

Apr 29, 2026
What would you tell family and friends about your experience with this provider?
Don't be too surprised if your appointment gets canceled