Walk-In Care: Harrison
815 N. Clare Avenue, Suite A
Harrison, MI 48625 Directions
4.7 out of 5
698 verified ratings
698 Ratings, 381 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Walk-In Care: Harrison receives overwhelmingly positive patient sentiment for attentive, knowledgeable, and compassionate care. Staff are described as friendly, professional, and efficient with short wait times. Heather Williams (referenced as a non-doctor) and several nurses are repeatedly praised for listening, clear explanations, follow-up calls, and effective treatments (e.g., resolving breathing issues, addressing eye infections, reviewing X-rays, and referrals to specialists). A few comments note brusqueness or dismissive communication. Overall trust and strong recommendations are common.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
May 20, 2026
Catherine Balanda, F.N.P.-B.C., M.S.N.
Catherine was so very nice and explain things to me. She was great.
May 20, 2026
What would you tell family and friends about your experience with this provider?
I would recommend this office
May 20, 2026
What would you tell family and friends about your experience with this provider?
Excellent. Highly tecommendrd
May 20, 2026
What would you tell family and friends about your experience with this provider?
I’m grateful they are there in an urgent situation. The practitioners are good listeners and very caring
May 20, 2026
What would you tell family and friends about your experience with this provider?
Always treated well and like all staff. Happy to go there when needed
May 20, 2026
What would you tell family and friends about your experience with this provider?
I would tell them that I got excellent service I was in and out within a half an hour at the most, and the staff were all friendly and kind
May 19, 2026
What would you tell family and friends about your experience with this provider?
Only saw her once. She was great,and very thorough. My wife and I loved her Would recommend her to anyone.
May 18, 2026
What would you tell family and friends about your experience with this provider?
Thank you
May 18, 2026
What would you tell family and friends about your experience with this provider?
Great service
May 11, 2026
Excellent 👍
May 11, 2026
What would you tell family and friends about your experience with this provider?
I appreciate her thank you ☺️
May 11, 2026
What would you tell family and friends about your experience with this provider?
Very friendly and professional.
May 11, 2026
What would you tell family and friends about your experience with this provider?
The Medical assistance wasn’t friendly at all. Heather was amazing!
May 11, 2026
What would you tell family and friends about your experience with this provider?
I was cared for with kindness professional compassion
May 9, 2026
What would you tell family and friends about your experience with this provider?
Vary good person
May 9, 2026
What would you tell family and friends about your experience with this provider?
They saw Me quick and discussed my options with me. Best experience I've had in a health care facility
May 9, 2026
What would you tell family and friends about your experience with this provider?
Staff was friendly, courteous and professional! I was treated promptly at the Harrison Walk-In Clinic. Dr Balanda listened to my concerns and prescribed appropriate treatment. I would strongly recommend this facility for anyone's health care needs.
May 8, 2026
What would you tell family and friends about your experience with this provider?
I liked her she tried to explain everything at my age I find it difficult to understand some things
May 8, 2026
What would you tell family and friends about your experience with this provider?
Thank you!
May 8, 2026
What would you tell family and friends about your experience with this provider?
Heather Williams is fantastic, knowledgeable, down to earth, and really cares. She’s an excellent care provider.
May 8, 2026
What would you tell family and friends about your experience with this provider?
Heather really cares for her patient's, listens to what the problem is and comes up with a solution to try land makes the referrals for who she thinks a person needs to see. Delightful personality! Yes inwo
May 7, 2026
What would you tell family and friends about your experience with this provider?
She is really a great provider. She was sympathetic to the dramatic misery of my symptoms. Explained things to me and gave me very effective treatment.
May 7, 2026
What would you tell family and friends about your experience with this provider?
it was the best visit that I have had in a long time
May 6, 2026
Listens and very thorough makes sure of meds taking and my allergy to meds she’s kind and cares and always gets me feeling better.
May 6, 2026
What would you tell family and friends about your experience with this provider?
That she listens and thoroughly goes over everything and cares about my wellness
May 5, 2026
What would you tell family and friends about your experience with this provider?
She explained everything that was very easy to understand and very helpful.
May 4, 2026
What would you tell family and friends about your experience with this provider?
A good walking in doctor at the clinic
May 1, 2026
What would you tell family and friends about your experience with this provider?
It was quick to get in and she always called me back.
May 1, 2026
What would you tell family and friends about your experience with this provider?
Fabulous Dr. Urgrnt care. Thorough, Not rushed. Explained, Fasr.
Apr 30, 2026
What would you tell family and friends about your experience with this provider?
Great
Apr 29, 2026
What would you tell family and friends about your experience with this provider?
It was a good experience. Heather Williams was friendly, professional and it was a nice appointment.
Apr 27, 2026
It was really really good she made me feel at ease and very calm I hope she stays working for Dr boyk
Apr 27, 2026
What would you tell family and friends about your experience with this provider?
I hope she stays working with Dr Boyle I love have her as my PA she was right on the money
Apr 25, 2026
What would you tell family and friends about your experience with this provider?
Wonderful careing . kindness. Understanding
Apr 24, 2026
What would you tell family and friends about your experience with this provider?
I like her very much. Would like to continue seeing her
Apr 23, 2026
What would you tell family and friends about your experience with this provider?
Everything was good at the facility. The provider did well, except the medication she prescribed didn't work. When the medication was exhausted, I went to a different provider to get a different medication.
Apr 23, 2026
What would you tell family and friends about your experience with this provider?
Not to become part of my Michigan Healthcare Group because they keep changing doctors I'm on my fourth doctor in less than 2 years and it's almost impossible to ever get an appointment
Apr 22, 2026
What would you tell family and friends about your experience with this provider?
Took care of my needs, very comfortable environment, awesome staff!
Apr 22, 2026
What would you tell family and friends about your experience with this provider?
Very nice and very knowledgeable
Apr 20, 2026
What would you tell family and friends about your experience with this provider?
Really nice people
Apr 20, 2026
What would you tell family and friends about your experience with this provider?
The visit was very fast, did not wait long to get in. The care was great, very friendly and professional.
Apr 20, 2026
What would you tell family and friends about your experience with this provider?
One of the best experiences I had with a walk-in clinic. She listened, made an assessment, got the x-rays needed, and told me everything she could about my injury and made sure to notated her concerns in my records so my PCP had documentation to go off of.
Apr 20, 2026
What would you tell family and friends about your experience with this provider?
Very reliable
Apr 18, 2026
What would you tell family and friends about your experience with this provider?
I am impressed with her. Her office has even called me twice to see how things are going.
Apr 18, 2026
What would you tell family and friends about your experience with this provider?
Heather was incredibly kind and patient. She was approachable, and showed my medical history/information on her computer. My visit answered all of my questions. So good!
Apr 16, 2026
What would you tell family and friends about your experience with this provider?
Heather Williams is an excellent provider. She’s better than most providers. Highly recommend her.
Apr 15, 2026
What would you tell family and friends about your experience with this provider?
Very professional, very thorough, very good follow up
Apr 15, 2026
What would you tell family and friends about your experience with this provider?
I connected with heather williams and I felt she listened to me and replied and explained the process, I would like to have her be able to manage my health. [Removed portion of comment not related to Heather Williams.]
Apr 13, 2026
What would you tell family and friends about your experience with this provider?
That we were seen in a timely manner, treated professionally and kindly, we were referred to a specialist.
Apr 13, 2026
What would you tell family and friends about your experience with this provider?
Heather Williams was very professional and I immediately recognized her professionalism. She listened well to my problems and typed them into my record. In listening to my course of treatment she explained to me what the next steps to help me were, and why they would help in a short time frame which I have been facing. I received very complete results in My Chart which I really appreciated, and I even received a following up call from a representative of Heather about my Lab results! As a long-time patient since the opening of the Mid Michigan facility in Mt. Pleasant, I have had very good health care and Heather Williams was a great additional representative for My Michigan Health!