Walk-In Care: Harrison

815 N. Clare Avenue, Suite A

Harrison, MI 48625 Directions

(989) 539-4434

4.7 out of 5

452 verified ratings

452 Ratings, 262 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Walk-In Care: Harrison receives overwhelmingly positive patient sentiment for attentive, knowledgeable, and compassionate care. Staff are described as friendly, professional, and efficient with short wait times. Heather Williams (referenced as a non-doctor) and several nurses are repeatedly praised for listening, clear explanations, follow-up calls, and effective treatments (e.g., resolving breathing issues, addressing eye infections, reviewing X-rays, and referrals to specialists). A few comments note brusqueness or dismissive communication. Overall trust and strong recommendations are common.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Sep 28, 2026
What would you tell family and friends about your experience with this provider?
Very satisfied

Sep 25, 2026
What would you tell family and friends about your experience with this provider?
Heather is, & always has been very focused my concerns. I talk, she listens intently. Then our conversation begins. She explains everything to me. She feels like family to me. She has helped me so much. If I need medical help, I’m so happy to see her. I tell everyone about her. I would recommend her!

Sep 25, 2026
What would you tell family and friends about your experience with this provider?
The doctor was very knowledgeable about my experience why I might be sick and took action immediately. I really liked her directness and explained everything well. Waiting for test results.

Sep 24, 2026
What would you tell family and friends about your experience with this provider?
Great experience and really listened to me. I felt like she knew exactly how sick I was and she took care of me. I really liked her. Keep her she was great with me.

Sep 24, 2026
What would you tell family and friends about your experience with this provider?
Great place

Sep 24, 2026
What would you tell family and friends about your experience with this provider?
Very kind to seniors,a caring, intelligent medical provider

Sep 23, 2026
What would you tell family and friends about your experience with this provider?
Experience great

Sep 23, 2026
What would you tell family and friends about your experience with this provider?
I was very pleased with the way she handled my problem.And changed and added medication.

Sep 21, 2026
What would you tell family and friends about your experience with this provider?
I would like to be in the practice of Heather Williams, I trust her medical knowledge and feel confident that if she felt that I should be referred to someone else, she would do that. It has been beyond stressful having serious medical issues that I could not get an appointment with anyone. I tried to follow up with Heather Williams but after trying Mt. Pleasant, Clare, Alma, and Midland locations learning that currently that is not a possibility. So on one hand ignoring medical symptoms or try to get anyone for an appointment has been very difficult. I am but not the only patient who feels left out, between my Ex- drugstore Walgreens and shuffling to get competent medical care— I just have been pushed into a corner of concerns versus ignoring my health. Recently I was able to see Heather Williams and ask health questions, which puts me back in hope.!

Sep 21, 2026
What would you tell family and friends about your experience with this provider?
Sam and Michele were fast at getting us back and evaluating my daughter. An xray was ordered as requested to make sure my daughter didn’t re-break her finger. Would recommend the HAHP walk in to anyone, excellent service!

Sep 21, 2026
What would you tell family and friends about your experience with this provider?
Both times at this facility 5 star, no complaints.

Sep 20, 2026
What would you tell family and friends about your experience with this provider?
Definitely topnotch

Sep 19, 2026
What would you tell family and friends about your experience with this provider?
They listen to my questions and explained to help me understand.

Sep 18, 2026
What would you tell family and friends about your experience with this provider?
Great

Sep 17, 2026
What would you tell family and friends about your experience with this provider?
I was in and out within 15 minutes very quick very thorough very friendly professional

Sep 16, 2026
What would you tell family and friends about your experience with this provider?
The way Dr/patient relationships are supposed to be

Sep 16, 2026
What would you tell family and friends about your experience with this provider?
They all very polite and respectful. Took excellent care of me. I will go there again if needed.

Sep 12, 2026
What would you tell family and friends about your experience with this provider?
Heather was easy to talk with and explained about the medications she was putting me on.

Sep 12, 2026
What would you tell family and friends about your experience with this provider?
They are all very nice and professional. You don't wait for a long time to be seen. They get you right in, figure out whats going on, and set up a plan to get you better! I would recommend to anyone!

Sep 10, 2026
What would you tell family and friends about your experience with this provider?
Very friendly thorough and professional

Sep 9, 2026
What would you tell family and friends about your experience with this provider?
Great

Sep 9, 2026
What would you tell family and friends about your experience with this provider?
Works for me ❣️

Sep 8, 2026
What would you tell family and friends about your experience with this provider?
Heather is terrific. I appreciate that she listens carefully and takes the time to understand my concerns. Clearly she reads my medical records carefully to understand the broader context of whatever would bring me in to see her for a particular visit. She’s highly knowledgeable. I trust her greatly and appreciate very much her care and support of my health.

Sep 8, 2026
What would you tell family and friends about your experience with this provider?
she actually called me right after my Xray and followed up to tell me she would call as soon as the x-ray was fully read and would refer he to ortho Doctor. I was very surprised because Doctors hardly ever call to go over results. Dr Sam was outstanding bedside manner was excellent refreshing to see someone of her caliber in the medical profession. Very happy first time seeing her.

Sep 7, 2026
What would you tell family and friends about your experience with this provider?
Heather was a good listener. She’s trying to figure out what’s going on with me.

Sep 7, 2026
What would you tell family and friends about your experience with this provider?
Everything went smooth, everybody was super nice. Sam was really nice.

Sep 5, 2026
What would you tell family and friends about your experience with this provider?
Good place good people

Aug 27, 2026
What would you tell family and friends about your experience with this provider?
Very good

Aug 27, 2026
What would you tell family and friends about your experience with this provider?
She was very rude.

Aug 25, 2026
What would you tell family and friends about your experience with this provider?
I'm grateful to have been seen by Heather Williams. When I found out she was a "floater", I was so disappointed. I thought I had found a doctor who "heard" me, even though I'm a [AGE] year old woman. She took time to listen as I shared my concerns and frustrations, ordered lab work and a scan to get information to, hopefully, solve issues and/or make a plan. I wanted a follow-up appointment to review results, etc. It was a bit of a struggle to schedule an appointment because Heather is a "floater", but it was important to me to follow through with the results and a plan. Heather took the time to connect me with other resources to support the plan. I so wish Heather could be my care provider!

Aug 24, 2026
What would you tell family and friends about your experience with this provider?
I would recommend her highly.

Aug 23, 2026
What would you tell family and friends about your experience with this provider?
I felt like I was a number & my issue wasn't important

Aug 4, 2026
What would you tell family and friends about your experience with this provider?
Heather is one of the best providers I’ve ever seen. She listens carefully and is very knowledgeable. I’d recommend her to anyone.

Aug 3, 2026
What would you tell family and friends about your experience with this provider?
Courtesy, friendly and go above to help you with your needs.

Aug 1, 2026
Heather Williams is an excellent provider. She listens, answers any questions,she doesn't talk down to you. If you need something clarified she does it. She is a keeper as medical provider.

Aug 1, 2026
What would you tell family and friends about your experience with this provider?
She’s attentive

Aug 1, 2026
What would you tell family and friends about your experience with this provider?
That Heather is very good and recommend her

Aug 1, 2026
What would you tell family and friends about your experience with this provider?
Heather Williams is an excellent, thorough,and caring provider. I would recommend her to everyone. I consider her a keeper.

Jul 30, 2026
My initial meeting with Ms. Williams was very thorough complete and highly professional. Answered all my questions alleviated a lot of my fears and her diagnosis and supplicant help prove to be spot on to helping me. A star in the medical profession.

Jul 30, 2026
What would you tell family and friends about your experience with this provider?
Heather Williams is in outstanding medical professional, as good as I seen in all the years I’ve been going to seek medical help. Thorough, attentive, scrutinizing all factors; knowledgeable, Patient, Reflective are some of the highlights of my Initial meeting with Ms. Williams. I am extremely fortunate to be under her care. I know with her I have the best I can get.

Jul 26, 2026
What would you tell family and friends about your experience with this provider?
very good

Jul 24, 2026
What would you tell family and friends about your experience with this provider?
Heather Williams listened to my issues with compassion and desire to assist me. She realized my referral to a specialist might take a while so she did some procedures to relieve my pain as I await that appointment.

Jul 24, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable and really listened.

Jul 23, 2026
What would you tell family and friends about your experience with this provider?
It was ok. Had to clarify a few thing so it was understood

Jul 22, 2026
What would you tell family and friends about your experience with this provider?
Heather has compassion and understanding. I highly recommend Heather. Im able to see Heather when my physician isn't available. I feel really comfortable with her.

Jul 22, 2026
What would you tell family and friends about your experience with this provider?
She is very good to talk to and u nderstands what you are telling her and is willing to work with you to help solve your health problems,if she isnt able to help will explain the situation so that you understand what is going to be done to help find a solution to answer a question

Jul 21, 2026
What would you tell family and friends about your experience with this provider?
Very quick , i'm giving me answers very friendly

Jul 21, 2026
What would you tell family and friends about your experience with this provider?
I was not able to see my regular Dr. so Dr. William filled in and helped me. I was thankful for that

Jul 15, 2026
What would you tell family and friends about your experience with this provider?
She was very good

Jul 11, 2026
What would you tell family and friends about your experience with this provider?
Friendly & knowledge in medicine