VitalSkin Dermatology – Gibson City
Dermatology
1120 N Melvin St
Gibson City, IL 60936 Directions
www.vitalskinderm.com?utm_source=ratingsmd&utm_medium=referral
4.9 out of 5
1,381 verified ratings
1,381 Ratings, 698 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 2, 2025
Sarah Kincaid, PA-C
From check-in to check-out, all staff are always very friendly, patient and professional.
Jan 31, 2025
Very clean office! Everyone was friendly and efficient!
Jan 29, 2025
The appointment was fine, but the provider was supposed to call about whether I was eligible for a treatment. That should've taken no more than 3 business days IMO, but had no response in a week. At that point, an assistant called with my biopsy results, couldn't find an answer on the prescription and said someone would call me. Two days later a message was left for me to call back. That was when I discovered that humans apparently don't answer the phone during business hours once Kiara is set up. All I can get is a voicemail with no option to hold and a follow up text to leave a message on Kiara, which doesn't engender any response until at least the following day. When someone finally called me back about the prescription, I was told I'd need lab work that I had recently had via another provider. She said I could send those results to vital derms app. When I tried, I found that the vital derms providers email address won't come up in the search and that there is no way to attach an image of my results or copy it into a message. So now, 2 weeks out from the appointment, I'm back to leaving a message on Kiara for someone to call me back again. I don't expect any response for another 4 days, based on my experience so far, so by the time I get new labs ordered and done and the prescription filled, it will be about a month past the appointment. This communication system is unacceptable.
Jan 29, 2025
Sarah made us feel relaxed. She answered any questions, talked about any questionable skin spots with, reassured us on some we thought were concerning.
Jan 29, 2025
They got me in quickly. I didnt have to sit very long and Sarah got right down to business.
Jan 28, 2025
Jan 28, 2025
Medical team were knowledgeable and professional, was at ease through the procedure
Jan 28, 2025
very comfortable with the nurse and doctor, they were very friendly and pleasant to be around
Jan 28, 2025
Sarah was very professional and kind!
Jan 28, 2025
Everyone was very nice and helpful.
Jan 28, 2025
the main thing is I wasn't kept waiting. I've had other DR appts where I was left in the exam room for 45 min
Jan 28, 2025
It was a wonderful experience.
Jan 28, 2025
Excellent, friendly, experienced and knowledgable staff!
Jan 28, 2025
Sarah was very efficient and froze the 3 places on my body
Jan 28, 2025
Dr and Staff worked extremely well together to ensure I was able to attend a second appointment at aonther location on time.
Jan 5, 2025
Friendly staff and clean facilities. All very professional, as it should be.
Jan 2, 2025
Great care
Dec 24, 2024
Staff very pleasant and professional. Explained step by step the things that were going to be done prior to them doing it.
Dec 23, 2024
very pleasant and professional
Dec 23, 2024
Everyone was friendly and professional
Dec 22, 2024
skilled highly focused profesdionals
Dec 22, 2024
So nice and easy
Dec 19, 2024
Kind, informative as the procedure progressed.
Dec 16, 2024
Just the usual excellent treatment by all the staff.
Dec 15, 2024
Relaxing atmosphere and everyone very nice!
Dec 14, 2024
Had to wait an hour
Dec 12, 2024
First Dr who offered real solutions to my h.s
Dec 8, 2024
All went well
Dec 2, 2024
I think I got lost in the shuffle and waited to be sutured for 2 hours until I finally mentioned it to a nurse and she immediately put me in the last room in the hall. I sat there for 30 more minutes and froze!
Nov 30, 2024
Sarah is awesome
Nov 30, 2024
Friendly Kind Efficient Thorough
Nov 29, 2024
Everything was very good.
Nov 26, 2024
Saw Sarah for the first time for my skin check. She made me feel very comfortable and did a great job locating , freezing off, and biopsying
Nov 23, 2024
Very friendly and knowledgeable.
Nov 23, 2024
It went well,just had to wait an extra 30to 40 min. beond my app. time.
Nov 22, 2024
Very friendly, makes you feel at ease, little wait time.
Nov 21, 2024
Fantastic
Nov 20, 2024
Everyone was very pleasant and made the day go as well as possible. Dr. Yousse is the best.
Nov 20, 2024
very professional, they make you feel very comfortable.
Nov 18, 2024
10 says it all
Nov 18, 2024
Your people are very caring and professional.
Nov 17, 2024
Dr Youse was a refreshing experience, super helpful in explaining the process, and then, the process went well
Nov 16, 2024
They were friendly, prompt and I left feeling hopeful that my skin problem could be resolved.
Nov 16, 2024
Went in for a re check on 2 areas. Had previous had pre cancer removed and watching another spot. The waiting room was packed. It took about 20 minutes to call me. They were moving fast for being as packed as they were. My appointment went super fast.
Nov 15, 2024
Dr. Youse and all of the support staff were informative, skilled, and kind.
Nov 15, 2024
Quick and thorough
Nov 15, 2024
Staff was warm & welcoming. We felt comfortable.
Nov 14, 2024
Sarah K is great
Nov 12, 2024
Every one from the front desk to Dr. Youse was friendly and comforting, while professional.
Nov 9, 2024
No waiting and professional service !!!!!