VitalSkin Dermatology - Decatur Ash Avenue
Dermatology
355 E Ash Ave
Decatur, IL 62526 Directions
4.9 out of 5
2,061 verified ratings
2,061 Ratings, 1,052 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Overall patient sentiment for VitalSkin Dermatology - Decatur Ash Avenue is strongly positive: staff are repeatedly described as friendly, professional, and knowledgeable. Patients praise clear explanations, thorough exams, Mohs surgery outcomes, and efficient, caring teams (frequent mentions of Will, Dr. Youse, Nick, and nurses). Negative notes focus mainly on inconsistent wait times, occasional check-in/communication issues, and one instance of appointment/provider mismatch. Psoriasis, rashes, biopsies, and Mohs surgery are commonly mentioned procedures/conditions.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Dec 8, 2025
Jeremy Youse, MD
Very happy with your service. Only concern was the temperature in mohrs waiting room
Dec 8, 2025
Will was so patient, kind and very detailed and thorough with my check up.
Dec 8, 2025
Minimal wait time, staff and doctor friendly and knowledgeable
Dec 7, 2025
Everyone was friendly all around! I like down to earth folks!
Dec 6, 2025
Everyone was extremely nice and very knowledgeable
Nov 29, 2025
Everything was great. Nick is awesome. All those I had contact with were very polite and friendly.
Nov 28, 2025
Very thorough
Nov 27, 2025
Friendly and knowledgeable staff
Nov 26, 2025
All went well. Everyone was friendly as well as professional.
Nov 26, 2025
Everyone was splendid
Nov 25, 2025
Very professional
Nov 24, 2025
Super nice staff from front desk to exam room. Nurse was great as was Dr Youst
Nov 24, 2025
Everything Great
Nov 23, 2025
Was quick but efficient
Nov 23, 2025
Quick and efficient
Nov 23, 2025
My visit was enjoyable. No waiting time at all.
Nov 23, 2025
Nov 20, 2025
Spent too much time waiting for the Dr. to show, both times in the same day
Nov 19, 2025
Prompt, friendly, professional, effective.
Nov 17, 2025
Exceptional care and professionalism.
Nov 17, 2025
He looked at every suggested spot.
Nov 16, 2025
I was in and out in 15 minutes. I had a biopsy done and treated for pre-cancerous spots on my arm.
Nov 10, 2025
Nick and the assistance were both extremely nice.
Nov 10, 2025
Annual skin check
Nov 10, 2025
1st visit was outstanding
Nov 9, 2025
Just business as usual. As I am not new to the dermatology experience, my visits on August 12th and October 24th were no less than routine. t
Nov 9, 2025
Very professional and courteous
Nov 8, 2025
Will is always so friendly and makes an awkward experience better
Nov 6, 2025
From the moment i walked in till i left everyone was very pleasant and professional.
Nov 6, 2025
Went well and talked about everything I was concerned about and got all my information i needed
Nov 6, 2025
Good in all ways
Nov 3, 2025
Staff is friendly and Will always takes time to listen and explain things to you.
Nov 3, 2025
My appointment was a little late
Nov 3, 2025
Everything was excellent
Nov 3, 2025
Everyone was so welcoming and reassuring. Answered all my questions. Professional!
Nov 3, 2025
Really like Will
Nov 2, 2025
The team is quite attentive and responsive. Highly satisfied.
Oct 31, 2025
Excessive waiting, size of tissue removed should have been discussed
Oct 29, 2025
Good experience. Everyone was nice.
Oct 29, 2025
Very satisfied with appointment and pleased with the results.
Oct 27, 2025
The staff made me feel so comfortable that I felt ok showing how bad my Psoriasis was anwhere it spread. Emily made me feel comfortable enough to show her where it was.
Oct 25, 2025
Short wait. Good visit
Oct 22, 2025
Careful focused
Oct 22, 2025
The dr and his assistant Brittany were amazing.
Oct 20, 2025
Staff was welcoming and nurse was excellent!
Oct 19, 2025
excellent!!
Oct 18, 2025
Will is very great at his profession. He is very smart and personable
Oct 18, 2025
Will always listens and comes up with a solution for my needs
Oct 17, 2025
Everything was on schedule
Oct 17, 2025
Professional, friendly, and quick service.