VitalSkin Dermatology - Decatur Ash Avenue
Dermatology
355 E Ash Ave
Decatur, IL 62526 Directions
4.9 out of 5
2,035 verified ratings
2,035 Ratings, 1,034 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Overall patient sentiment for VitalSkin Dermatology - Decatur Ash Avenue is strongly positive: staff are repeatedly described as friendly, professional, and knowledgeable. Patients praise clear explanations, thorough exams, Mohs surgery outcomes, and efficient, caring teams (frequent mentions of Will, Dr. Youse, Nick, and nurses). Negative notes focus mainly on inconsistent wait times, occasional check-in/communication issues, and one instance of appointment/provider mismatch. Psoriasis, rashes, biopsies, and Mohs surgery are commonly mentioned procedures/conditions.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Nov 20, 2025
Jeremy Youse, MD
Spent too much time waiting for the Dr. to show, both times in the same day
Nov 19, 2025
Prompt, friendly, professional, effective.
Nov 17, 2025
Exceptional care and professionalism.
Nov 17, 2025
He looked at every suggested spot.
Nov 10, 2025
Nick and the assistance were both extremely nice.
Nov 10, 2025
Annual skin check
Nov 10, 2025
1st visit was outstanding
Nov 9, 2025
Just business as usual. As I am not new to the dermatology experience, my visits on August 12th and October 24th were no less than routine. t
Nov 9, 2025
Very professional and courteous
Nov 8, 2025
Will is always so friendly and makes an awkward experience better
Nov 6, 2025
From the moment i walked in till i left everyone was very pleasant and professional.
Nov 6, 2025
Went well and talked about everything I was concerned about and got all my information i needed
Nov 6, 2025
Good in all ways
Nov 3, 2025
Staff is friendly and Will always takes time to listen and explain things to you.
Nov 3, 2025
My appointment was a little late
Nov 3, 2025
Everything was excellent
Nov 3, 2025
Everyone was so welcoming and reassuring. Answered all my questions. Professional!
Nov 3, 2025
Really like Will
Nov 2, 2025
The team is quite attentive and responsive. Highly satisfied.
Oct 31, 2025
Excessive waiting, size of tissue removed should have been discussed
Oct 29, 2025
Good experience. Everyone was nice.
Oct 29, 2025
Very satisfied with appointment and pleased with the results.
Oct 27, 2025
The staff made me feel so comfortable that I felt ok showing how bad my Psoriasis was anwhere it spread. Emily made me feel comfortable enough to show her where it was.
Oct 25, 2025
Short wait. Good visit
Oct 22, 2025
Careful focused
Oct 22, 2025
The dr and his assistant Brittany were amazing.
Oct 20, 2025
Staff was welcoming and nurse was excellent!
Oct 19, 2025
excellent!!
Oct 18, 2025
Will is very great at his profession. He is very smart and personable
Oct 18, 2025
Will always listens and comes up with a solution for my needs
Oct 17, 2025
Everything was on schedule
Oct 17, 2025
Professional, friendly, and quick service.
Oct 14, 2025
Dr. Youse is incredible! Great visit from the front desk, very friendly medical staff. I felt very comfortable with Dr. Youse, he took the time to explain everything. I will definitely tell all of my family and friends to come to VitalSkin Dermatology!
Oct 13, 2025
It went really as expected as I have had several Mohs surgery here’s before
Oct 12, 2025
Fast and informative.
Oct 12, 2025
In and out quickly, friendly and knowledgeable staff.
Oct 11, 2025
Will Miller and his nurse Ashley were very efficient. They explained every step of the visit. I was happy with my experience
Oct 11, 2025
Recheck and didnt take l9ng at all.
Oct 11, 2025
The only complaint was they were running behind, and I got in 30 minutes late.
Oct 10, 2025
I had a Mohs procedure performed which went very well. I was very impressed with Dr. Youse and his team which included Jada, Jaimie, and Bailey. Each of them were very attentive, professional and caring.
Oct 6, 2025
Excellent Treatment
Oct 6, 2025
Everyone exceeded my expectations.
Oct 6, 2025
The nurse and Dr were great. Friendly, informative and answered any questions I could think of
Oct 4, 2025
2 scrapes and cleared
Oct 4, 2025
Why is that when I make my first app. it takes 4 months but when I need my second following after my work/stitches i can come in the following week? my first visit I can get in the the next week?
Oct 4, 2025
Waited for an hour for treatment after ariving on-time for appointment.
Oct 4, 2025
Will was great.
Sep 30, 2025
Helpful visit, but there was a long wait time
Sep 29, 2025
Informative
Sep 29, 2025
Checkin took a long time